Zanduco Restaurant Equipment & Supplies Arvostelua 

Vastaus yritykseltä Zanduco Restaurant Equipment & Supplies

22.7.2026

Hi Richard,

Thanks for reviewing us. You had a great experience with us and that’s music to our ears!

But the real win here is exceeding your wife’s expectations—because as we all know, that’s the ultimate test!

I'm so glad we could help you score those major brownie points. Thank you so much for choosing Zanduco, and whenever you need more top-notch equipment (or more points with the boss at home), you know where to find us!

Best,
Eva

Vastaus yritykseltä Zanduco Restaurant Equipment & Supplies

24.7.2026

Hi Cuma,

Thank you for reaching out, and we apologize for any frustration caused during the return process.

Wajih from our team has been in contact with you regarding your request. Please note that under our standard return policy, returns are subject to a 20% restocking fee. However, as a courtesy, we have completely waived this fee for your order.

We will issue your full refund as soon as we receive the item back at our facility. If you have any further questions or need additional assistance with the shipment, please feel free to reply directly to Wajih's email.

Best regards,
Eva

Vastaus yritykseltä Zanduco Restaurant Equipment & Supplies

13.7.2026

Hi Rangdrol,

We are very sorry to hear that your experience did not meet your expectations. However, after thoroughly checking our records, we are unable to find any past or current orders under your name, nor has Eva received any correspondence from you.

We also want to clarify that all of our tables are brand new, direct from the factory, and we absolutely do not perform any re-welding on our products. While structural imperfections can sometimes occur from rough handling during transit, it is difficult to determine the cause without having had the opportunity to inspect the damage. Because these details do not align with our standard quality control, we are eager to look into this further to see exactly what happened.

Please reach out to us directly at sales@zanduco.com with your order number, business name, or the email address used for your purchase, along with pictures of the packaging and the product so we can properly investigate this and see how we can assist you.

Best regards,
The Zanduco Team

Vastaus yritykseltä Zanduco Restaurant Equipment & Supplies

7.7.2026

Hi Shinichi,

Thank you for taking the time to share your feedback. We are glad to hear that you are happy with the quality of the product itself, but we sincerely apologize for the lack of advance notice on your first delivery and any frustration regarding the delivery process.

I completely understand that being asked to inspect a heavy shipment immediately upon arrival can feel impractical. I want to assure you that this requirement is in place entirely to safeguard you as our customer. Following freight and commercial shipping industry standards, any transit damage must be noted on the carrier's Delivery Receipt at the exact time of drop-off. Once a shipment is signed for as clear, the shipping company is legally released from liability, making it exceptionally difficult to file a successful claim for damages that occurred during transit.

By asking for an immediate inspection for evident damage, our goal is to ensure the shipping carrier remains accountable, fully protecting your investment. That being said, we know your time is valuable, and we appreciate your cooperation during the delivery. Your feedback regarding communication has been shared with our logistics team to help us improve the scheduling process moving forward.

Best regards,

Eva

Vastaus yritykseltä Zanduco Restaurant Equipment & Supplies

7.7.2026

Hi Peter,

Thank you so much for the great review! We are thrilled to hear that you consistently receive great service and fast shipping when ordering with us.

We truly appreciate your business and look forward to serving you again soon!

Best regards,

Eva

Vastaus yritykseltä Zanduco Restaurant Equipment & Supplies

3.7.2026

Hi Ken,

Thank you for the wonderful review! We're thrilled that you got exactly what you needed at a fair price and that delivery was quick. Enjoy your new equipment!

Best regards,
Eva

Vastaus yritykseltä Zanduco Restaurant Equipment & Supplies

3.7.2026

Hi Dina

Thank you so much for the kind words! We're so glad you're happy with your product and our customer service. We hope to serve you again soon!

Best regards,
Eva

Vastaus yritykseltä Zanduco Restaurant Equipment & Supplies

3.7.2026

Hi Donald,

Thank you for the glowing feedback and the recommendation! It was a pleasure doing business with you.

Best regards,
Eva

Vastaus yritykseltä Zanduco Restaurant Equipment & Supplies

3.7.2026

Hi Trevor,

Thanks for taking the time to leave such a great review! We're thrilled to hear you're impressed with the item's quality and our shipping speed. We look forward to your next purchase!

Best regards,
Eva

Vastaus yritykseltä Zanduco Restaurant Equipment & Supplies

3.7.2026

Hi Ivan,

Thank you for the great feedback! We pride ourselves on our communication and service, so it’s fantastic to hear we hit the mark for you.

Best regards,
Eva

Vastaus yritykseltä Zanduco Restaurant Equipment & Supplies

3.7.2026

Hi Albert,

Thanks for the review! We're so glad your order arrived exactly as expected. We truly appreciate your business and hope to serve you again soon!

Best regards,
Eva

Vastaus yritykseltä Zanduco Restaurant Equipment & Supplies

7.7.2026

Hi Sheena,

We completely understand how frustrating delivery delays can be, especially when you are waiting on essential equipment like a sink and tables to get your space ready.

I looked into our communication records to see what happened, and I do want to clarify that our team advises an 8–10 business-day transit window for shipments heading to Newfoundland. However, a recent ferry disruption with the carrier unfortunately delayed the line once the order left our warehouse, pushing it past that standard timeframe.

While carrier delays are outside of our control, we sincerely regret the inconvenience this transit bottleneck has caused your business. We truly appreciate your patience while the shipment was making its way to you.

Best regards,
Eva

Vastaus yritykseltä Zanduco Restaurant Equipment & Supplies

3.7.2026

Hi Saul,

Thank you for the review! We're thrilled to hear you had a great delivery experience with us.

Best regards,
Eva

Vastaus yritykseltä Zanduco Restaurant Equipment & Supplies

3.7.2026

Hi Jessica,

It’s fantastic to hear that our team kept you in the loop every step of the way! Enjoy the new sink, and please keep us in mind for your next kitchen project!

Best regards,
Eva

Vastaus yritykseltä Zanduco Restaurant Equipment & Supplies

7.7.2026

Bonjour,

Merci d'avoir pris le temps de nous partager votre avis. Nous sommes ravis de savoir que la qualité du robinet vous satisfait et que notre livraison a été rapide !

Concernant la finition de l'évier, nous prenons bonne note de vos commentaires. Nous nous efforçons d'offrir des équipements de cuisine industrielle performants à des prix compétitifs, et vos retours nous aident grandement à évaluer nos standards de fabrication.

Pour ce qui est du robinet, nous sommes navrés si la longueur du bec de 12 pouces ne s'avère pas idéale pour la configuration finale de votre espace de travail. Nous ajusterons nos futures recommandations auprès de nos clients pour ce type d'évier à double cuve et double égouttoir afin de mieux cibler la longueur optimale (8 ou 10 pouces).

Nous vous remercions pour votre confiance et restons à votre entière disposition pour vos futurs projets.

Cordialement,

Eva

Vastaus yritykseltä Zanduco Restaurant Equipment & Supplies

3.7.2026

Hi Lyndhurst Legion team!

We absolutely love hearing this. Making sure our website is easy to navigate and that our team actually understands your specific needs is exactly what we aim for. We're so glad the assembly went smoothly, too. Thank you for choosing us!

Best regards,
Eva

Vastaus yritykseltä Zanduco Restaurant Equipment & Supplies

3.7.2026

Hi Aimee,

Thanks for being a great customer! We will definitely let our warehouse team know they're doing an excellent job keeping those pickups quick for you. See you next time!

Best regards,
Eva

Vastaus yritykseltä Zanduco Restaurant Equipment & Supplies

3.7.2026

Hi Diane,

Thank you for trusting us with your equipment needs and for taking a moment to leave a review. We're always here if you need anything else.

Best regards,
Eva

Vastaus yritykseltä Zanduco Restaurant Equipment & Supplies

7.7.2026

Hi John,

Thank you for sharing your feedback with us. We are glad to hear that you found the product quality to be good!

Regarding the package sizing, we always aim to offer the best value and bulk configurations to keep our pricing highly competitive for commercial environments. However, we completely understand that package quantities need to align with your specific kitchen requirements.

We appreciate your business and your feedback, as it helps us review how we structure our product offerings moving forward. Please let us know if we can help you with anything else for your kitchen!

Best regards,

Eva

Vastaus yritykseltä Zanduco Restaurant Equipment & Supplies

7.7.2026

Hi Cedric,

Thank you for bringing this to our attention. I am very sorry to hear about the breakdown in communication and the frustration this caused while you were trying to resolve your issues.

I checked with Fahad immediately to find out what went wrong. It appears he never received your email, which may explain why you never received a response from him. That being said, we know that doesn't change the fact that you were left without a response when you needed support, and we sincerely apologize for that experience.

We want to make sure your issues are completely resolved. Please feel free to reach out to us directly at sales@zanduco.com or ask for a supervisor so we can connect with you right away and ensure you are fully taken care of.

Best regards,

Eva