Unbeatable value gets Package Pets 5 stars. If I have a complaint it is that there is usually at least one thing I want to purchase out of stock but with such competition beating prices it isn’t surpr... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Trixie mice I ordered these from Package Pets on Ebay, I had contacted them as I only wanted the black mice, my kitten gets really depressed when he loses his mouse and asked if it was possible to ha... Näytä lisää
Quick delivery and items just as described. Was a little dubious given some of the reviews but I paid with PayPal and had no issues, my parcel was delivered two days after ordering (I selected free 3-... Näytä lisää
Yritys on vastannut
No customer focus here, package cage delivered, misshapen and spacing of bars in some parts just not right. Sellers looked at photos and said they could still be put together, and failed to respond to... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Package Pets have been trading for over 25 years and have a wealth of experience within the industry, priding ourselves on our knowledge and experience with all types of animals. We sell a wide range of leading high street brands such as Goodboy, Rosewood, Johnsons, Supreme, Beaphar, Trixie and much more!
Yhteystiedot
Unit G21, The Avenues, NE11 0NJ, Gateshead, Yhdistynyt kuningaskunta
- Freephone: 0800 028 3880
- sales@packagepets.com
- packagepets.com
4,4
Erinomainen
223 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very helpful for my puppy calmed him…
Very helpful for my puppy calmed him right down
31. lokakuuta 2023
Vastaus yritykseltä Package Pets
Hi there,
Thank you so much for taking time out of your day to leave us a review we really appreciate this.
Enjoy the rest of your week!
Good prices, good delivery
Products as ordered
Good prices
Delivery pretty quick compared to others
31. lokakuuta 2023
Vastaus yritykseltä Package Pets
Hi Joseph,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you're happy with our prices and delivery speed.
Enjoy the rest of your week!
Easy site to navigate
Easy site to navigate, ordering and checkout a cinch, delivery swift
31. lokakuuta 2023
Vastaus yritykseltä Package Pets
Hi Jan,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you found our website easy to navigate and order arrived swiftly.
Enjoy the rest of your week!
Still waiting for the delivery
30. lokakuuta 2023
Vastaus yritykseltä Package Pets
Hi Mike,
So sorry to hear your order has not arrived. We emailed you this morning to confirm it has been lost in transit and we have issued an immediate refund.
Regards,
Package Pets
Vastaus yritykseltä Package Pets
Hi Simpson,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear your order arrived in good time and condition.
Enjoy the rest of your week!
Excellent Service
30. lokakuuta 2023
Vastaus yritykseltä Package Pets
Hi David,
Thank you so much for taking time out of your day to leave us a review we really appreciate this.
Enjoy the rest of your week!
Great quality …
Well packed as described good quality litter tray my cats took straight to it and absolutely love the scratch board and cat nip !!!
27. lokakuuta 2023
Vastaus yritykseltä Package Pets
Hi Gabrielle,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear your cats are enjoying their new scratchboard and catnip :)
Enjoy the rest of your week!
Vastaus yritykseltä Package Pets
Hi Barbara,
Thank you so much for taking time out of your day to leave us a review we really appreciate this.
Enjoy the rest of your week!
Would recommend,very satisfied.
2. lokakuuta 2023
Vastaus yritykseltä Package Pets
Hi Norman,
Thank you so much for taking time out of your day to leave us a review we really appreciate this.
Have a great day!
Good customer service.
Good customer service.
After ordering - something wasn’t quite right and getting in touch with customer services everything was put right within a matter of a few days.
Thank you to you all.
26. syyskuuta 2023
Vastaus yritykseltä Package Pets
Hi Sylvia,
Thank you so much for taking time out of your day to leave us a review we really appreciate this.
Have a great day!
First time I’ve used this site
First time I’ve used this site, great prices, plenty of options to choose would recommend
25. syyskuuta 2023
Vastaus yritykseltä Package Pets
Hi Miss Dunbar,
Thank you so much for taking time out of your day to leave us a review we really appreciate this.
Have a great day!
Service at usual high standard
As usual, the order arrived safely. early and well packed.
28. syyskuuta 2023
Vastaus yritykseltä Package Pets
Hi there,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear your order arrived early and well packed.
Have a great weekend!
Vastaus yritykseltä Package Pets
Hi there,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear your order arrived quickly.
Have a great weekend!
Vastaus yritykseltä Package Pets
Hi Amb,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear your order arrived quickly.
Have a great weekend!
No customer focus here
No customer focus here, package cage delivered, misshapen and spacing of bars in some parts just not right. Sellers looked at photos and said they could still be put together, and failed to respond to my concern about extra wide gaps near feeders, just dismissed me. There's other sellers, these are not focused on noting customer comments and care not much. I think they drop ship from other people ? ALSO i had to chase them for refund, they made me pay for the return delivery despite cage being damaged in transit. Just avoid them I think.
28. elokuuta 2023
Vastaus yritykseltä Package Pets
Hi Anthony,
Sorry to hear you had this expereince with us. The cage arrived as pictured and describe. We addressed the issues with the bars by stating that they are made with a maluable wire so that they can be moulded into shape when using a small amount of force. It is our policy that if the item arrives damaged or defective then we cover return postage costs however this was not the case with your order. You expressed that you were not happ with the bars along with other things but these were shown in the images and mentioned in the product description which is why were unable to cover return postage costs. A refund for the item was issued a few days after it arrived back with us.
Best regards,
Package Pets
customer service good
Unfortunately, the order that normally arrives on time has never arrived. maybe the post? But I will say the replacement arrived within 4 days so happy about that,
31. elokuuta 2023
Vastaus yritykseltä Package Pets
Hi Marie,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Sorry that your first order did not arrive but glad to hear the replacement arrives in good time.
Thanks
Vastaus yritykseltä Package Pets
Hi Tony,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you and your order arrived quickly.
Have a great day!
Item was good quality
Item was good quality, just as I expected. It was difficult to unwrap as very tightly bound but I appreciate this was to minimise damage in transit.
28. elokuuta 2023
Vastaus yritykseltä Package Pets
Hi Annette,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. We do wrap things as best as we can to avoid damage in transit.
Have a great day!
Hamster cage parts missing . Not fit for purpose
Hamster cage - not fit for use.
We started to put the cage together ,
there are no clips on the frame
The tubes don’t fit together properly
The door pops open so easy so it is not fit for use .
I’m extremely disappointed with the item . I had purchased it for my grandson , who is also disappointed
27. elokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Package Pets
Hi Debbie,
So sorry to hear you feel this way about the item you ordered. We do not receive many problems for this item but we will review whether we stock it going forward if it is giving customers a negative expereince.
Thanks
Vastaus yritykseltä Package Pets
Hi GW,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you are happy with pricing and speed of delivery.
Have a great day!
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