Unbeatable value gets Package Pets 5 stars. If I have a complaint it is that there is usually at least one thing I want to purchase out of stock but with such competition beating prices it isn’t surpr... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Trixie mice I ordered these from Package Pets on Ebay, I had contacted them as I only wanted the black mice, my kitten gets really depressed when he loses his mouse and asked if it was possible to ha... Näytä lisää
Quick delivery and items just as described. Was a little dubious given some of the reviews but I paid with PayPal and had no issues, my parcel was delivered two days after ordering (I selected free 3-... Näytä lisää
Yritys on vastannut
No customer focus here, package cage delivered, misshapen and spacing of bars in some parts just not right. Sellers looked at photos and said they could still be put together, and failed to respond to... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Package Pets have been trading for over 25 years and have a wealth of experience within the industry, priding ourselves on our knowledge and experience with all types of animals. We sell a wide range of leading high street brands such as Goodboy, Rosewood, Johnsons, Supreme, Beaphar, Trixie and much more!
Yhteystiedot
Unit G21, The Avenues, NE11 0NJ, Gateshead, Yhdistynyt kuningaskunta
- Freephone: 0800 028 3880
- sales@packagepets.com
- packagepets.com
4,4
Erinomainen
223 arvostelua
Pyytää asiakkailta arvosteluja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Ordered products which arrived promptly
Ordered products which arrived promptly. Price was excellent.
5. tammikuuta 2024
Vastaus yritykseltä Package Pets
Hi Joyce,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you have a good expereince when shopping with us!
Enjoy the rest of your week!
The order process was easy ,
The order process was easy ,
The product arrived on time good quality toys my boys love them.
Will order from you guys again
Thanks.
3. tammikuuta 2024
Vastaus yritykseltä Package Pets
Hi Darren,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you have a good expereince when shopping with us!
Enjoy the rest of your week!
It was so simple to order
It was so simple to order, and quick delivery. Just what you want.
3. tammikuuta 2024
Vastaus yritykseltä Package Pets
Hi Collette,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you have a good expereince when shopping with us!
Enjoy the rest of your week!
Vastaus yritykseltä Package Pets
Hi Amy,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you are pleased with your sand sheets.
Enjoy the rest of your week!
As described and arrived on time
28. joulukuuta 2023
Vastaus yritykseltä Package Pets
Hi Helen,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you have a good expereince when shopping with us!
Enjoy the rest of your week!
Good price and efficient service
Arrived quickly, as described and well packaged. Very good price too.
29. joulukuuta 2023
Vastaus yritykseltä Package Pets
Hi Katie,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you have a good expereince when shopping with us!
Enjoy the rest of your week!
Always will use this pet supplies good…
Always will use this pet supplies good value on everything
29. joulukuuta 2023
Vastaus yritykseltä Package Pets
Hi Linda,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you have a good expereince when shopping with us!
Enjoy the rest of your week!
Prompt delivery
27. joulukuuta 2023
Vastaus yritykseltä Package Pets
Hi Malcolm,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you have a good expereince when shopping with us!
Enjoy the rest of your week!
Very pleased thank you was looking for…
Very pleased thank you was looking for these biscuits for ages
1. joulukuuta 2023
Vastaus yritykseltä Package Pets
Hi Shirine,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you found the biscuits you were looking for!
Enjoy the rest of your week!
Item arrived damaged in numerous places…
Item arrived damaged in numerous places , emailed the company to advise and ask about returns policy and the response I initially received was appalling.
No apologies and no ownership taken .
I was told that damage in transit was “impossible” due to the way they package the item inside itself, but we had damaged accessories , bent bars , and cracks on plastic panels which had never been built and some were not even unpackaged . In no way did I blame the company for the damage it is likely transit damage but to be met with hostility right off the bat for something that wasn’t my fault wasn’t pleasant.
I was then told I was expected to pay postage costs to return the item , after arguing my point I was sent a returns label . Fine I thought and this was appreciated . Sent the item back in its original packaging the next day using the label .
However when I received my refund they deducted the postage label costs off it still! I couldn’t even be bothered going back to deal with their “customer service” department so I just took the hit but I would certainly never recommend this company .
I have given 2 stars instead of 1 only because the item was itself reasonably priced and would have been lovely had it not been damaged . The rest I’m afraid was more than disappointing.
28. marraskuuta 2023
Vastaus yritykseltä Package Pets
Hi Fiona,
So sorry to hear you have had this expereince with us. The agent who originally dealt with your query did not know the correct procedure of sending a prepaid returns label for damaged items as outlined in our returns policy. Sadly, postage is non refundable for items that arrive as the service that was paid for was carried out but we take responsbility for the damage to the item which is why a returns label was sent.
Regards,
Package Pets
Vastaus yritykseltä Package Pets
Hi Daniel,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you have a good expereince when shopping with us!
Enjoy the rest of your week!
Good value and quick delivery
24. marraskuuta 2023
Vastaus yritykseltä Package Pets
Hi there,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you have a good expereince when shopping with us!
Enjoy the rest of your week!
Straight forward
Honest, straight forward and a speedy delivery. What more could you ask? Most grateful.
30. marraskuuta 2023
Vastaus yritykseltä Package Pets
Hi Alan,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you have a good expereince when shopping with us!
Enjoy the rest of your week!
Just what needed and Timely too!
Delivery was super quick and the kitten has already adjusted to first proper adult litter tray and seems rather happy and comfortable with it. Was just what I wanted and came fairly quickly! Would buy from them again!
28. marraskuuta 2023
Vastaus yritykseltä Package Pets
Hi Louise,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you have a good expereince when shopping with us!
Enjoy the rest of your week!
Very quick delivery as promised
28. marraskuuta 2023
Vastaus yritykseltä Package Pets
Hi Jackie,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear your order arrived as quick as expected!
Enjoy the rest of your week!
Delivered in good time
27. marraskuuta 2023
Vastaus yritykseltä Package Pets
Hi Gary,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you're order was delivered in good time!
Enjoy the rest of your week!
My son was happy with his canary bird…
My son was happy with his canary bird cages very happy with them ,very good quality ,be getting more things from package pets
4. joulukuuta 2023
Vastaus yritykseltä Package Pets
Hi Tracey,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear your son is happy with our canary cages!
Enjoy the rest of your week!
Vastaus yritykseltä Package Pets
Hi Debbie,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you're happy with our prices and delivery speed.
Enjoy the rest of your week!
Highly recommended!
Excellent range of items and at the best prices. Highly recommended.
2. marraskuuta 2023
Vastaus yritykseltä Package Pets
Hi Andrew,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you're happy with our prices and product range.
Enjoy the rest of your week!
Vastaus yritykseltä Package Pets
Hi Fiona,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you're order arrived in good time.
Enjoy the rest of your week!
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