Unbeatable value gets Package Pets 5 stars. If I have a complaint it is that there is usually at least one thing I want to purchase out of stock but with such competition beating prices it isn’t surpr... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Trixie mice I ordered these from Package Pets on Ebay, I had contacted them as I only wanted the black mice, my kitten gets really depressed when he loses his mouse and asked if it was possible to ha... Näytä lisää
Quick delivery and items just as described. Was a little dubious given some of the reviews but I paid with PayPal and had no issues, my parcel was delivered two days after ordering (I selected free 3-... Näytä lisää
Yritys on vastannut
No customer focus here, package cage delivered, misshapen and spacing of bars in some parts just not right. Sellers looked at photos and said they could still be put together, and failed to respond to... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Package Pets have been trading for over 25 years and have a wealth of experience within the industry, priding ourselves on our knowledge and experience with all types of animals. We sell a wide range of leading high street brands such as Goodboy, Rosewood, Johnsons, Supreme, Beaphar, Trixie and much more!
Yhteystiedot
Unit G21, The Avenues, NE11 0NJ, Gateshead, Yhdistynyt kuningaskunta
- Freephone: 0800 028 3880
- sales@packagepets.com
- packagepets.com
4,4
Erinomainen
223 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Wrong items delivered but corrected
Wrong items delivered. I ordered valerian drops and received treats instead. One if my cats is sick and stressed and valerian drops work really well. She cannot eat biscuit treats as she has a mouth problem. We ran out of drops today and can't get any locally. I phoned Phillips Pet Supplies, who packaged the items, and left a message last Friday and today, but no response as yet. I was contacted by Package Pets and they had the correct order sent to me within 48 hours. This was very helpful. Too late for my sick cat but very useful for our other cat, who is nervous since he lost his companion. Very good and effective treatment for anxious cats.
23. heinäkuuta 2023
Vastaus yritykseltä Package Pets
Hi Grace,
Thank you so much for taking time out of your day to update your review after initially leaving a 1 star review. Again, we apologize for sending out the incorrect item due to an oversight by our warehouse partner but we did our best to quickly rectify the issue.
Best regards,
David
Vastaus yritykseltä Package Pets
Hi Andrew,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you are happy with our customer service!
Have a great week!
Excellent service
Excellent service ,
Ordered a few times , for the orka ball , my little cross westie / patterdale loves his ball , I always carry a spare
2. heinäkuuta 2023
Vastaus yritykseltä Package Pets
Hi Hart,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you are happy with the orka ball!
Have a great week!
Vastaus yritykseltä Package Pets
Hi Andrew,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you are happy with delivery and ease of placing orders.
Have a great week!
Ordering was effortless and delivery…
Ordering was effortless and delivery was prompt
26. kesäkuuta 2023
Vastaus yritykseltä Package Pets
Hi Wendy,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you are happy with the ease of use of our website and speedy delivery.
Have a great weekend!
Great Service
Great Service . Very quick . Just one of the seed bars was broken in half .
25. kesäkuuta 2023
Vastaus yritykseltä Package Pets
Hi Jane,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you are happy with our service and sorry to hear one of your seed bars were broken. We will pass this over to our customer support team to investigate.
Have a great week!
Vastaus yritykseltä Package Pets
Hi Elise,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you are happy with our competitive prices and delivery times
Have a great week!
Great company
Great company glad I found them. Great prices and always fast delivery could not ask for any more. I have been ordering a while now and in all that time ive only had one issue which a quick message resolved. No complaints from me at all
1. kesäkuuta 2023
Vastaus yritykseltä Package Pets
Hi Luby,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you are happy with our competitive prices and delivery times
Have a great week!
Five Star Service
Seller really helpful when I wanted to make changes to my order. Prompt refund. Excellent quality items and fast postage. Highly recommended to all small animal owners!
29. toukokuuta 2023
Vastaus yritykseltä Package Pets
Hi Emma,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you are happy with our service and range of small animal products!
Have a great week!
Excellent service….
4. kesäkuuta 2023
Vastaus yritykseltä Package Pets
Hi Anne,
Thank you so much for taking time out of your day to leave us a review we really appreciate this!
Have a great week!
Fast and fair
Really like this company. They seem to have products that I can't find other places and they are very reasonably priced. Look here before you buy from experience retailers
4. kesäkuuta 2023
Vastaus yritykseltä Package Pets
Hi Helen,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you like our product range and find our pricing is fair!
Have a great week!
Vastaus yritykseltä Package Pets
Hi Kalli,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear your hamster is enjoying their new wheel
Have a great week!
The order came on time my budgies love…
The order came on time my budgies love your seed I would recommend to friends and family I would definitely buy again
31. toukokuuta 2023
Vastaus yritykseltä Package Pets
Hi there,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear your budgies are liking their new seed!
Have a great week!
Vastaus yritykseltä Package Pets
Hi Vanessa,
Thank you so much for taking time out of your day to leave us a review we really appreciate this!
Have a great week!
Fast despatch and receipt of goods,and…
Fast despatch and receipt of goods,and received in good condition
30. toukokuuta 2023
Vastaus yritykseltä Package Pets
Hi Val,
Thank you so much for taking time out of your day to leave us a review we really appreciate this!
Have a great weekend!
Excellent product and excellent service…
Excellent product and excellent service ...
23. toukokuuta 2023
Vastaus yritykseltä Package Pets
Hi Alex,
Thank you so much for taking time out of your day to leave us a review we really appreciate this!
Have a great weekend!
My dog really loves them.🐶😊
24. huhtikuuta 2023
Vastaus yritykseltä Package Pets
Hi Paula,
Thank you so much for taking time out of your day to leave us a review we really appreciate this! Glad to hear your dog is enjoying their choc mice 😊
Have a great week!
Good choice of teats and are exactly…
Good choice of teats and are exactly what is described on the website. Quick delivery
23. huhtikuuta 2023
Vastaus yritykseltä Package Pets
Hi David,
Thank you so much for taking time out of your day to leave us a review we really appreciate this!
Have a great weekend!
Always excellent service and such a…
Always excellent service and such a hige choice of products
27. huhtikuuta 2023
Vastaus yritykseltä Package Pets
Hi Melissa,
Thank you so much for taking time out of your day to leave us a review we really appreciate this!
Have a great weekend!
Vastaus yritykseltä Package Pets
Hi Craig,
Thank you so much for taking time out of your day to leave us a review we really appreciate this!
Have a great day!
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