ozerty-australia.com Arvostelua 

108
•
TrustScore 1/5 tähteä

1,2

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

This is a scam. Not only do you not receive what you order, they charge a subscription without you knowing or signing up. Luckily I checked my account and they only stole once. Will report to my bank... Näytä lisää

Saanut 2/5 tähteä

Delivery was delayed but in the end everything arrived and I received what I ordered. But the sting in the tail was that I was told AUD$98.98. When I received my bank statement I was also charged an... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Being charged twice for one product and they say they are raising awareness for people to consolidate their purchases….. I only ordered one product, I only wanted one product, and apparently because... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

This company added an additional charge of $30 after the checkout had taken place. No warning whatsoever. My bank fraud dept rang me to query what seemed to be a card scam. The amount quoted was no... Näytä lisää

Yritys on vastannut

Yrityksen tiedot


Yhteystiedot

1,2

Huono

TrustScore 1/5 tähteä

108 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 7 %: iin saamistaan huonoista arvosteluista

Vastaaminen kestää yleensä yli kuukauden

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

1,2

Kaikki arvostelut

(108)

14 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Very bat people

Very bat people. After the first purchase they will take money from your card and saying that you have to check a box when you make the purchase. They are scam,beware before you make a purchase.

12. lokakuuta 2025
Oma-aloitteinen arvostelu
ozerty-australia.com-logo

Vastaus yritykseltä ozerty-australia.com

Hi Emiljano,

I’m truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesn’t match what you initially expected.

We’d like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.

We’re here to help and would be happy to resolve this with you.

Kind regards,

Saanut 1/5 tähteä

Poor customer experience

I have been charged double what I was expecting to pay. There is a hidden eco charge with the amount not listed. This is fraudulent as I did not authorize this. They are refusing to refund the charge.

16. lokakuuta 2025
Oma-aloitteinen arvostelu
ozerty-australia.com-logo

Vastaus yritykseltä ozerty-australia.com

Hi Louisa,

I’m truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesn’t match what you initially expected.

We’d like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.

We’re here to help and would be happy to resolve this with you.

Kind regards,

Saanut 1/5 tähteä

Bad news

Yes, a hidden eco charge a week later, 30 dollars. Thankfully, the bank got it back. Scammers.

10. lokakuuta 2025
Oma-aloitteinen arvostelu
ozerty-australia.com-logo

Vastaus yritykseltä ozerty-australia.com

Hi Ziggy,

I’m truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesn’t match what you initially expected.

We’d like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.

We’re here to help and would be happy to resolve this with you.

Kind regards,

Saanut 1/5 tähteä

Never I repeat never use Ozerty

Never I repeat never use Ozerty, just scammers, in the six months after they scammed me they took two unauthorised payments from my credit card😡 I had to order a new card, luckily my bank refunded my money!

28. syyskuuta 2025
Oma-aloitteinen arvostelu
ozerty-australia.com-logo

Vastaus yritykseltä ozerty-australia.com

Hi Ernie,

I understand how concerning unexpected recurring charges can be, and I’m very sorry for any confusion.

If you reach out to our support team at contact@ozerty-australia.com, we’d be happy to look into your account and clarify exactly what happened. We want to ensure everything is transparent and properly resolved for you.

We’re here to help.

Kind regards,

Saanut 1/5 tähteä

SCAM

Excess fees, refused to refund. scam!!!!

6. lokakuuta 2025
Oma-aloitteinen arvostelu
ozerty-australia.com-logo

Vastaus yritykseltä ozerty-australia.com

Hi Lauren,

I’m truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesn’t match what you initially expected.

We’d like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.

We’re here to help and would be happy to resolve this with you.

Kind regards,

Saanut 1/5 tähteä

They have a hidden eco charge that gets…

They have a hidden eco charge that gets taken out of your account a week after the purchase amount. They say it shows at checkout but I don't thing everyone giving these reviews could possibly miss it. They have access to your card and can continue taking money at whim, I have had to cancel my card.

23. syyskuuta 2025
Oma-aloitteinen arvostelu
ozerty-australia.com-logo

Vastaus yritykseltä ozerty-australia.com

Hi Karen,

I’m truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesn’t match what you initially expected.

We’d like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.

We’re here to help and would be happy to resolve this with you.

Kind regards,

Saanut 1/5 tähteä

Terrible shopping experience

Terrible shopping experience. They hide ecotaxes and other prices that apply and you only find out after paying. I asked for a refund which is not possible. I had to go with NSW Fair trade to get some money back.
If you are reading this and already got screwed, fight with Fair Trade and let’s make this company close.

7. elokuuta 2025
Oma-aloitteinen arvostelu
ozerty-australia.com-logo

Vastaus yritykseltä ozerty-australia.com

Hi Mariano,

I’m truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesn’t match what you initially expected.

We’d like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.

We’re here to help and would be happy to resolve this with you.

Kind regards,

Saanut 1/5 tähteä

I ordered a product for 29 dollars but…

I ordered a product for 29 dollars but they charged me about 70 dollars for the product, i ordered the product a few months ago. Yesterday i went through my bank payments and the took another 60 dollars from my card without me buying anything or subscribing to anything. They told me i subscribed to something but the payment went off a few months later and not every month. My point comes to that they steal your money. The whole thing is a scam and they customer service call number never works

17. syyskuuta 2025
Oma-aloitteinen arvostelu
ozerty-australia.com-logo

Vastaus yritykseltä ozerty-australia.com

Hi Marcel,

I’m truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesn’t match what you initially expected.

We’d like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.

We’re here to help and would be happy to resolve this with you.

Kind regards,

Saanut 1/5 tähteä

If I could leave zero stars I would

If I could leave zero stars I would. This site is the worst of the worst and literally made to rip customers off.
Do not use.

12. syyskuuta 2025
Oma-aloitteinen arvostelu
ozerty-australia.com-logo

Vastaus yritykseltä ozerty-australia.com

Hi Tane,

I’m truly sorry to hear that your experience with us hasn’t been positive. That’s never the impression we want to leave, and I completely understand how disappointing this must have been for you.

We would really appreciate the opportunity to look into your situation in more detail so we can address your concerns properly and find the best possible solution. If you could reach out to our customer service team at contact@ozerty-australia.com, we’d be more than happy to review your case carefully and assist you as quickly as possible.

Thank you for giving us the chance to make things right.

Kind regards,

Saanut 1/5 tähteä

Unscrupulous Supplier

I intended to buy one small bag but ended up with 3 bags because of their confusing website and an eco charge of $40. This unscrupulous supplier has constructed a website that does not show you the total cost and does not give you the opportunity to cancel the purchase after you are levied the eco charge. This is a deliberate ploy to rip-off the purchaser. I warn customers to stay away from this supplier.

30. kesäkuuta 2025
Oma-aloitteinen arvostelu
ozerty-australia.com-logo

Vastaus yritykseltä ozerty-australia.com

Hi Doug,

I’m truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesn’t match what you initially expected.

We’d like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.

We’re here to help and would be happy to resolve this with you.

Kind regards,

Saanut 1/5 tähteä

DO NOT BUY FROM THEM!! Beware of the extra postage charged days after purchase.

Should have read the reviews before buying from this site. Same as everyone got charged almost the same amount as the item for the eco bull S*&t. Bet they are not putting this profit back into the environment!!

15. syyskuuta 2025
Oma-aloitteinen arvostelu
ozerty-australia.com-logo

Vastaus yritykseltä ozerty-australia.com

Hi Chris,

I’m truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesn’t match what you initially expected.

We’d like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.

We’re here to help and would be happy to resolve this with you.

Kind regards,

Saanut 1/5 tähteä

Scammers

Scammers. DO NOT BUY ANYTHING FROM THIS SITE! I was charged $29.95 three days later for a product I had already paid $16.31! This additional charge was not included in the original price description. DO NOT BUY ANYTHING FROM THIS SITE!

13. syyskuuta 2025
Oma-aloitteinen arvostelu
ozerty-australia.com-logo

Vastaus yritykseltä ozerty-australia.com

Hi Sumudu,

I’m truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesn’t match what you initially expected.

We’d like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.

We’re here to help and would be happy to resolve this with you.

Kind regards,

Saanut 1/5 tähteä

Scammers

Would give a 0 they need to be shut down they are scammers said free shipping then charged for it flicked me into another page said can't go back wanting more money for a hefty warranty I shut off my phone as to not do the transaction but they already had my card details I rang to say I don't want they never answered. Stay away from this site I can't believe there not shut down

9. syyskuuta 2025
Oma-aloitteinen arvostelu
ozerty-australia.com-logo

Vastaus yritykseltä ozerty-australia.com

Hi Kerry,

I’m truly sorry to hear that your experience with us hasn’t been positive. That’s never the impression we want to leave, and I completely understand how disappointing this must have been for you.

We would really appreciate the opportunity to look into your situation in more detail so we can address your concerns properly and find the best possible solution. If you could reach out to our customer service team at contact@ozerty-australia.com, we’d be more than happy to review your case carefully and assist you as quickly as possible.

Thank you for giving us the chance to make things right.

Kind regards,

Saanut 1/5 tähteä

Undisclosed eco charge more than the item bought

I bought a pair of gloves for $26.49 and was charged $29.65 extra as an eco charge. I asked for a full refund before shipping and this is what I got I’ll never shop with ozerty again

On Wed, Apr 30, 2025 at 8:15:59 CEST, Ozerty Customer Service wrote:
Hello xxx

We hope this message finds you well. We have received your inquiry regarding the eco charge applied to your recent order, and we wish to provide you with some clarifications on this matter.

First and foremost, we would like to express our sincere empathy for the surprise you experienced upon discovering this additional charge. We are committed to ensuring transparency in our billing processes and are here to assist you in understanding these details. Please be assured that the information regarding the eco charge is clearly indicated during the checkout process, as well as in our terms and conditions and shipping policies. This eco charge is applied to orders under $40 and is aimed at encouraging environmentally friendly practices, particularly by reducing the environmental impact of small deliveries.

We understand that this information might have been overlooked, and we apologize for any inconvenience caused. The purpose of this initiative is to raise awareness and encourage our customers to consolidate their purchases. By grouping your items into a single order, you not only contribute to reducing CO2 emissions associated with transportation but also avoid this eco charge on small orders.

We encourage you to consider consolidating your items in future purchases to enjoy a more eco-friendly and cost-effective shopping experience.
Should you have any further questions or require assistance with your future orders, please do not hesitate to contact us. We are here to provide any additional information or support you may need.

Thank you for your understanding and commitment to more sustainable practices.

30. huhtikuuta 2025
Oma-aloitteinen arvostelu
ozerty-australia.com-logo

Vastaus yritykseltä ozerty-australia.com

Hi,

I’m truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesn’t match what you initially expected.

We’d like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.

We’re here to help and would be happy to resolve this with you.

Kind regards,

Saanut 1/5 tähteä

total rip of

total rip of
1. they got the address wrong notified them straight away told order was already on its way. B/S
2. was charged another $29.95 3 Days later
I have had to cancel card and put in dispute .will not be dealing with them ever again

3. syyskuuta 2025
Oma-aloitteinen arvostelu
ozerty-australia.com-logo

Vastaus yritykseltä ozerty-australia.com

Hi Ian,

I’m truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesn’t match what you initially expected.

We’d like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.

We’re here to help and would be happy to resolve this with you.

Kind regards,

Saanut 1/5 tähteä

Shady business practice

I ordered an item at $19, just to be charged another $29.95 eco charge 3 days later. Disputed the transaction straight away.
How are they still operating? I am surprised with the number of customers they scammed the govt hasnt taken them down yet?

2. syyskuuta 2025
Oma-aloitteinen arvostelu
ozerty-australia.com-logo

Vastaus yritykseltä ozerty-australia.com

Hi Felicia,

I’m truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesn’t match what you initially expected.

We’d like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.

We’re here to help and would be happy to resolve this with you.

Kind regards,

Saanut 1/5 tähteä

They charge more than double what they advertise

Oregano Immunity Softgels SCAM Website
They advertise the product for $25.49 and then charge you more than double.

19. elokuuta 2025
Oma-aloitteinen arvostelu
ozerty-australia.com-logo

Vastaus yritykseltä ozerty-australia.com

Hi Tony,

I’m truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesn’t match what you initially expected.

We’d like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.

We’re here to help and would be happy to resolve this with you.

Kind regards,

Saanut 1/5 tähteä

Scam company

Scam company. Charged double what they quoted and refused to cancel and refund the order.

23. heinäkuuta 2025
Oma-aloitteinen arvostelu
ozerty-australia.com-logo

Vastaus yritykseltä ozerty-australia.com

Hi Mark,

I’m truly sorry to hear that your experience with us hasn’t been positive. That’s never the impression we want to leave, and I completely understand how disappointing this must have been for you.

We would really appreciate the opportunity to look into your situation in more detail so we can address your concerns properly and find the best possible solution. If you could reach out to our customer service team at contact@ozerty-australia.com, we’d be more than happy to review your case carefully and assist you as quickly as possible.

Thank you for giving us the chance to make things right.

Kind regards,

Saanut 1/5 tähteä

Scam alert

This company is a money making scam. A surcharge of $29 is applied if the order is under $40 which is only refunded when a second order is placed. The delivery time is appalling and customer service is nil. Don’t buy from this company.

8. elokuuta 2025
Oma-aloitteinen arvostelu
ozerty-australia.com-logo

Vastaus yritykseltä ozerty-australia.com

Hi Margaret,

I’m truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesn’t match what you initially expected.

We’d like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.

We’re here to help and would be happy to resolve this with you.

Kind regards,

Saanut 1/5 tähteä

DO NOT PURCHASE FROM SUPPLIER

DO NOT PURCHASE FROM SUPPLIER! I purchased something for $19.95 which was started in my order summary. Then my bank statement had $45.44 taken from it. They said it had something to do with eco shipping... Though the order summary clearly stated the shipping was free. When I contacted them they did not offer a refund.

25. heinäkuuta 2025
Oma-aloitteinen arvostelu
ozerty-australia.com-logo

Vastaus yritykseltä ozerty-australia.com

Hi Emily,

I’m truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesn’t match what you initially expected.

We’d like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.

We’re here to help and would be happy to resolve this with you.

Kind regards,

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