Hi I'm from nyc .it was a wonderful experience dealing with your agent during booking. Her name is Oge she exceeded all my expectations . Throughout the booking process. She spoke very clearly ,conc... Näytä lisää
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Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I would give 5 star to Eddy but I had to give a 4 star just because Ovago wasn't able to help me get an alternate flight for a cancelled one which in turn will make our family endure an 11 hour la... Näytä lisää
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Very scammer intense! They really are doing what many are saying. I booked for a flight and they help the processing of the purchase for the flights and called me To say the price has changed by the... Näytä lisää
Ozioma, the travel agent who assisted me deserves 5 stars and more. Going to Nigeria for the first time in a decade and I’m a nervous wreck. The first hurdle was securing a round trip ticket. I’ve... Näytä lisää
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Yrityksen tiedot
Tietoja yrityksestä Ovago
Erilaisten ulkoisten lähteiden tuottama tieto
Ovago goes the extra mile in getting travelers to their destination, safely and securely.
We are an international online travel agency that provides the best travel services that help people from all over the world to purchase plane tickets at discounted and affordable prices.
From one-way flights to round-the-world trips, from any airline or any destination.
Our team of travel professionals are always at your service and ready to help.
Yhteystiedot
3,7
Keskitasoinen
9 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 94 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The customer service was top…
The customer service was top notch,Badmus did a fantastic job,he deserves all d accolades. Kip it up
26. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ovago
Dear Omotolani,
This is wonderful! thank you for your kind words! We're delighted to hear that your booking experience with Badmus was top-notch. Please know that we’re always here if you have any questions or need further assistance. Safe travels!
Faithfully yours,
Ovago
Fraudulent Pricing Practices – From $2,800 to $5,000
I feel completely scammed by Ovago. I purchased an international ticket at $2,800, and thought everything was settled. Later, Ovago contacted me, claiming the fare was “no longer available” unless I paid over $5,000, nearly double the original price. This is nothing short of bait-and-switch.
I’ve dealt with many travel agencies over the years, and this is by far the most dishonest practice I’ve ever experienced. Once they had my payment and booking, they tried to trap me into paying thousands more. Customer service was dismissive and offered no real resolution other than “pay more or lose your ticket.”
This company should not be allowed to operate in the travel industry. Their tactics are misleading, exploitative, and prey on travelers who need their tickets locked in. I strongly urge the BBB to investigate Ovago’s pricing practices, as what they are doing is unethical and borders on fraud.
24. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ovago
Dear Soha,
Thank you for sharing your feedback with us. It gives us the opportunity to conduct an additional review of your concern. Based on our review, it appears that you initiated a booking online; however, the original itinerary encountered a price increase during the reservation process. As a result, you chose not to proceed with the offered alternative, and no charges were applied.
We understand your frustration, and for this reason, our service team has reached out to you. An email was sent recently with further details. We sincerely apologize if we have not met your expectations at this time. Please let us know a convenient time for us to discuss this matter further. We appreciate your consideration and look forward to hearing from you.
Faithfully yours,
Ovago
Click bait scam site
I searched for a cheap flight and this site came up. I entered my phone number and about 3 minutes later I got a phone call from a guy (Leonardo) saying, "oh no, that flight has been sold out. It's now over $850." I questioned how in less than 3 minutes that flight would be sold out and he just said it was. I refreshed the website and voila. It's still $684. The site is a scam to get you to call and share your phone number and email with them, I believe, to be sold to others. I have video proof.
18. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ovago
Updated response
Dear Amy,
Thank you for reaching out to us. We would love the opportunity to address all your concerns; however, we have not yet received a response from you. These details are essential for us to verify what occurred and provide the appropriate support.
Thank you for bringing this matter to our attention. Please know that we remain available should you wish to discuss this further. You may either call us or send an email to claims@ovago.com.
Faithfully yours,
Ovago
Initial response
Dear Amy,
Thank you for reaching out to us. Could you please provide your booking details so we can verify what transpired and address any issues promptly? Alternatively, you may share more information by emailing us at claims@ovago.com. Please be assured that we value everyone’s privacy and security,your information will be treated with the utmost confidentiality.
We sincerely appreciate all feedback, whether positive or negative, as it helps us improve our services and processes to deliver an exceptional customer experience. Thank you again for sharing your thoughts with us. We look forward to hearing from you.
Faithfully yours,
Ovago
Vastaus yritykseltä Ovago
Updated response
Dear Renuka,
Thank you for taking the time to share your thoughts with us. Whether feedback is positive or negative, we view it as an opportunity to improve our services.
We would be happy to address any concerns you may have. However, despite several attempts to reach out, we have not yet received a response from you. If you would like to discuss the matter further, please feel free to send us additional details, including a valid booking reference, at claims@ovago.com.
Please know that we remain available and ready to assist you should you decide to get in touch.
Faithfully yours,
Ovago
Initial response
Dear Renuka,
Thank you for reaching out to us, this gives us the opportunity to further investigate and verify what truly transpired. Could you please share your valid booking details with us? Alternatively, you may provide additional information by emailing us at claims@ovago.com. We look forward to hearing from you.
Faithfully yours,
Ovago
Assiduity
The availability, reassurance, proposition of the best offers. Continuous follow-up to ensure client’s satisfaction.
19. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ovago
Dear Celestine,
Thank you for booking with us! We're glad you found the best deal and that all your concerns were addressed promptly. Please know that we're here in case you need further support. Safe travels!
Faithfully yours,
Ovago
⚠️ Warning
⚠️ Warning: Scam Alert!
This company are nothing but a bunch of thugs. Despite me sending every document and proof they demanded, they still refuse to issue the refund for my canceled flight. They make excuses, waste your time, and keep your money.
Do not trust them. Do not book with them. Total scam.
Warning to other customers:
I provided all documents requested by Ovago and sent multiple follow-up emails regarding my refund. No one ever replied. Their responses are vague, avoid accountability, and give the impression of intentionally delaying refunds.
This is unacceptable business practice. I strongly advise anyone considering Ovago to be extremely cautious.
4. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ovago
Dear Israel,
Thank you for reaching out to us. We’re truly sorry to hear about your negative experience regarding your refund request. To ensure that all of your concerns are properly addressed and resolved to your satisfaction, we’ve conducted an additional review. Our service team has reached out to you and proposed the most appropriate resolution.
Thank you for bringing this matter to our attention. Please be assured that we are here to support you and remain committed to resolving any issues as quickly as possible.
Faithfully yours,
Ovago
Reed was amazing
Reed was amazing! He was so very helpful and made purchasing a ticket easy when it's usually stressful. I really appreciate all you help Reed. Will be booking tickets here from now on if this is the service I receive. Until next flight, take care!
15. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ovago
Dear Danai,
Thank you for this awesome feedback! We're thrilled to hear that Reed made your booking experience hassle-free. Please know that we’re always here if you have any concerns or are looking to book your next adventure. Wishing you a fantastic trip!
Faithfully yours,
Ovago
I trust Ovago
Thank you to Shannon for your support in helping me book a flight, your patience is amazing!!
14. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ovago
Dear Tinotenda,
Thank you for booking with us! We're glad to hear that your experience with Shannon was excellent and that she was able to guide you throughout the process.
If you have any questions or concerns, please don’t hesitate to reach out, we’re available 24/7. Safe travels!
Faithfully yours,
Ovago
Ozioma
Ozioma, the travel agent who assisted me deserves 5 stars and more. Going to Nigeria for the first time in a decade and I’m a nervous wreck. The first hurdle was securing a round trip ticket. I’ve been looking online for the past 2 weeks and wasn’t finding tickets that were within my budget or layover time.
Ozioma was patient, communicative, understanding and very supportive. I feel more at ease with planning for the rest of my trip.
I couldn’t have asked for a better experience
1. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ovago
Dear Bella,
Thank you for sharing this amazing feedback! It’s our pleasure to provide a seamless reservation experience, and we’re delighted to hear how Ozioma assisted you in securing the best deal. Rest assured, your kind words will be shared with the entire team. If you have any concerns, please feel free to let us know ,we’re available 24/7. Wishing you a lovely stay in Nigeria!
Faithfully yours,
Ovago
Ovago feels like a bait and switch…
Ovago feels like a bait and switch company. I tried booking one flight on my phone, as it came in lower on Kayak.com. Once on Ovago's site, it went up about $40 per ticket, and changed the flights. I went back and tried to book the flights on my computer, and again it came up at the first price. This time, it also changed the flight times. This time, it did not book again. They took all of my credit card and booking information and started processing both times. Finally, I called them and they told me the flights weren't available at the price, even though they continue to show up on their site. After they came back with a price $300 over others, I walked away.
10. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ovago
Dear Keith,
Thank you for reaching out to us, and we're truly sorry to hear about your experience. Based on our findings, it appears that you initiated two bookings online. Unfortunately, neither of these was successfully completed, and no charges were applied to your account. Additionally, we were unable to locate any record of interaction between you and our service team.
To ensure all your concerns are fully addressed, we’ll be reaching out via email to request additional details. Alternatively, you’re welcome to share more information by emailing us directly at claims@ovago.com. We look forward to hearing from you.
Faithfully yours,
Ovago
Vastaus yritykseltä Ovago
Updated response
Dear Mateo,
Thank you for reaching out to us. According to our records, you recently contacted us to request a voluntary refund. In response, an email containing all the necessary details was sent to your registered email address. However, we have not yet received a response from you. Kindly let us know if you require any further assistance. We're here to help.
Faithfully yours,
Ovago
Dear Mateo,
Thank you for reaching out to us. Could you please provide your booking details so we can verify what transpired and address any issues promptly? Alternatively, you may share more information by emailing us at claims@ovago.com. We look forward to assisting you.
Faithfully yours,
Ovago
GREAT SERVICE
Anita was patient and amazing and happy to use ovago again..will recommend to use
7. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ovago
Dear Dee,
Thank you for sharing your wonderful experience with us! We're delighted to hear that you're considering using our services again. Rest assured, your kind words will be shared with Anita and the rest of the team.If you need any further assistance, please don’t hesitate to contact us anytime.Safe travels!
Faithfully yours,
Ovago
Ovago travel services.
Ade is a very patient and exceptional gentleman. He helped me in booking a ticket for my Father and went over and beyond the call of duty in seeing that all our needs were met. I highly recommend Ovago and Ade in particular, for all your travel arrangements.
2. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ovago
Dear Irryn,
Thank you for this wonderful feedback! It’s our pleasure to serve you and provide a smooth booking experience. We’re thrilled to hear that Ade went above and beyond in guiding you throughout the process. Should you need any additional support, please know that we’re here for you 24/7.Wishing you a fantastic trip!
Faithfully yours,
Ovago
Amanda helped professionally and…
Amanda helped professionally and friendly with my booking.
4. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ovago
Dear Dirk,
Thank you for trusting and booking with us. We're glad to hear that Amanda guided you throughout the process. Should you need any additional support, please feel free to contact us anytime.
Faithfully yours,
Ovago
Worst experience booked my flight on…
Worst experience booked my flight on the website and paid. They came the next day after sending me a confirmation saying the price went up and I need to pay $4000 more when I could of went on that day with a different website and had the same price. These guys are scammers and they are just fishing ppl into their website.
31. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ovago
Dear Mohamed,
Thank you for reaching out to us. We certainly understand your frustrations, and for this reason, we have reviewed the booking history to determine what transpired.
Our records indicate that you attempted to complete a reservation online; however, the itinerary experienced a price increase. An alternate flight option was subsequently shared with you, but unfortunately, it was declined. As a result, the reservation was canceled, and no charges were applied.
Please note that airfares fluctuate for many reasons, including seasonality, seat availability, and other factors beyond any travel agency’s control. While we regret not meeting your expectations this time, we hope to have the opportunity to serve you in the future.
Faithfully yours,
Ovago
This Arline is a fraud they had a…
This Arline is a fraud they had a different price in the begging but then changed it to double the price. This Arline sucks do not recommend
30. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ovago
Updated response
Dear Harpreet,
Thank you for reaching out to us. We previously requested your booking details but have not yet received a response. These details are essential for us to address your concerns promptly and effectively.
If you have any questions or would like to discuss the matter further, please don’t hesitate to call us or email us at claims@ovago.com. We’re here to help.
Faithfully yours,
Ovago
Initial response
Dear Harpreet,
Thank you for reaching out to us. Could you please provide your booking details so that we can verify what transpired and address any issues promptly? Alternatively, you can share more information by emailing us at claims@ovago.com.
We truly value all feedback, whether positive or negative, as it helps us improve our services and processes to deliver an exceptional customer experience. We appreciate you sharing your review with us and look forward to hearing from you.
Faithfully yours,
Ovago
Best price and good customer assistance
I was able to find a much less expensive ticket (USA - Europe) with Ovago. The chat assistance was very helpful to check for additional options and confirm my booking details were in order.
29. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ovago
Dear Becca,
Thank you for booking with us! It’s our pleasure to provide you with an exceptional booking experience. Please know that we’re available 24/7 in case you need any assistance.Safe travels, and we hope to hear from you again soon!
Faithfully yours,
Ovago
I had a great experience booking my…
I had a great experience booking my flight through Ovago. I especially want to thank RAAVI for their outstanding assistance during the process. They were patient, knowledgeable, and incredibly helpful in making sure everything went smoothly with my reservation. It's rare to find such attentive and professional support—RAAVI truly made the difference. Highly recommend Ovago, and a big thank you again to RAAVI!
28. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ovago
Dear Pedro,
Thank you for sharing this wonderful review and for recognizing Raavi's excellent service! It’s our pleasure to provide you with a seamless booking experience. Please feel free to reach out to us if you have any questions or concerns. We wish you a fantastic trip!
Faithfully yours,
Ovago
Good customer service by Badmus
Badmus help me in choising ticket, and also thé compagnie help me after services hours.
Good job
24. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ovago
Dear Richard,
Thank you for booking with us! It’s our pleasure to assist you with your reservation, and we’re glad that your booking experience with Badmus was excellent. Please know that we remain available in case you have any questions or require further support. We wish you a wonderful journey!
Faithfully yours,
Ovago
It was my first time buying a ticket at…
It was my first time buying a ticket at Ovago ,I have a great experience with Djibril. Very patient, helpful. excellent customer service.
23. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ovago
Dear Dada,
Thank you so much for taking the time to write us a review, it truly means a lot to us! We’re thrilled to hear that Djibril was able to support you throughout the booking process. Should you need any additional assistance, please feel free to reach out to us anytime. Safe travels!
Faithfully yours,
Ovago
Trustpilot-kokemus
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Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
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