Ordering.co - www.Ordering.co Reviews Arvostelua 352

We have been very impressed with Ordering’s support and solutions to our concept.

Our project was not finalized due to private reasons, but to anyone that needs fantastic support and a platform Ordering.co is the way to go.

Good luck to Alonso and his team!

Recently we used the service to build e-commerce multi vendor platform for a whole country. With Ordering.co we did it during few days! It was amazing experience and fantastic customer support 24/7. Super good platform, easy to build, good guidelines and support from management. I loved it!

The folks over at Ordering.co demonstrated to me the utmost integrity. First of all I was able to get on a video call with their CEO and founder Alonso. He was able to quickly answer my questions and was honest about exactly what the software does and does not do. Once we got into the code, we as software developers ourselves were quite impressed with the level of documentation and the quality of their API's. We had assumed we would need quite a bit of support but instead we were able to figure out everything ourselves because the documentation and user guide was so well done. They've got training videos for literally every corner of the platform that are clear and concise.

We plan on working with Ordering.co in the near future as we have need and I personally as the owner of a software development firm would personally recommend them!

Good software, good team, I recommend.
It is a complete software for this particular niche, very good organised and structured. I had to translate to my native language and it was piece of cake. Even if you don't get the words correct because of interpretation, you can always come back and correct.
I recommend this software for towns with around 100,000 people, where there is no app present. You probably know everybody in that town. Get all of the shops into the app and you will have a city app. You can let the shops make their own deliveries, you just cash in, % of orders. Go for the One Time Platinum plan, promote daily on social media and you will get success. This can be a full time job and a real business!

Great and excellent customer service. Very helpful, patient and understanding people: Sergio and Pol. Especially, Pol was very patient with me and went out of his way to make sure my problem was fixed on my first request. I really appreciate your support to fix the platform. Thank You very much.

Ordering.co was very helpful in getting the website up and running for us. Professional team, solid onboarding and very good tutorials for UI and admin features. Tech support was knowledgeable, though I wish they had it 24/7. We ended up utilizing another platform, but that was more a personal choice than anything else. We still keep ordering.co in our back pocket for the future.

I really appreciate that every time I have a question or concern Cofounder Alonso and his team have been available to resolve it.
I had a setup issue happen on my part that was making me give up on this project. Alonso came to my rescue and now I am back on track.
If you are looking for a platform like this that has all the bells and whistles, and the customer support to go with it, you have now found it.
I highly recommend Alonso and his team at Ordering.co.
Thank you so much for helping to make my vision become true.

One of the great applications I have seen. Super user friendly and also super easy to manage as an admin. The greatest advantage of all is the ample amount of management tools integrated into the application. Additionally, the ordering.co comes with awesome customer support. The CEO himself got involved in the process of integration of his product to our requirement, which I find admirable. Wish you all the best with ordering.co

Ordering has is a great platform for us, we really recommend to others that needs a platform to make their business go online. Alonso, the CoFounder has been a great assistant and a is an oriented person!

Solid software and the owner makes himself available to speak directly to customers. They even were able to throw in a feature at no cost in exchange for in-kind.

I’m 47 and normally healthy.

However broke 5 ribs and punctured a long and suspected not confirmed virus.

This company is essential for me.

Thx, john

Our experience with Ordering.co also called orderingonlinesystem.com was dire in every way.

Surely, when you read this commentary you will try to eliminate it or claim it in all senses but before this we must say that firstly, IF WE HAVE BEEN CUSTOMERS and secondly that everything I am going to say I have enough evidence to prove it is true.

In our case we acquired the most expensive monthly package which is the platinum, nothing more and nothing less than 599$ per me and this is the treatment you get.

Customer service.

The CO-FOUNDER Alonso according to the last mail from him is only to sell, no matter what time of day you try to sell according to the BEST SOFTWARE on the planet and once sold will not get back to talk to him. To our company from one day to another it blocks to us of the Whatsapp, without reason some and I annul to us a meeting by Google Meets because according to its mail " The appointments with me are only for purchases 100% new or to add new elements (purchases) to the same one. In my opinion and as the CEO of a company I never in my life block a client from two different Whatsapp numbers and I cancel a meeting, HE IS MY CLIENT!

To end the opinion of customer service because indicate that according to the words of an employee of yours (and I have screenshot) are only four technicians in support and support in Spanish you can only get by two people Ernesto and Carlos from 17:00 hours in Spain (when in Spain no longer works practically). You only have attention in English around 10:00 hours in Spain by a girl named Lora.

Evaluation of the product. (I indicate everything that I asked by mail and they answered me)

In our view the product is far below its main competitor on the quality/price level, which if you search the Internet you will find quickly.

1.- They indicate that the platform is multi-lingual: At least in the Spanish language it is NOT THAT way, you have to lose practically a day translating the platform on your own since you find words that if someone from Spain reads them they will laugh. Words like "El los pedidas realizados" and so hundreds of words and phrases mistranslated.

2.- Billing to Restaurants: They do not have automatic invoicing, where for example when from the platform you can indicate a percentage of sale or fixed amount for all customers. Although independently you can apply a special percentage to each customer. The system is manual, that is, if you have 500 shops every month you must go from shop to shop applying the percentage or fixed cost and be able to invoice. Your competition does.

3.- Invoicing of Distribution to Restaurants: You can't define the costs of delivery to restaurants either, it's the restaurants themselves that define their own delivery area and prices per zone. So the question is, if a restaurant applies the price it wants, for example, 1 euro to deliver to a 10 km zone? According to the company's mail if you want to limit something by users it requires an extra customization, of course it's paying an extra in addition to the 599$ per month.

4.- App dealers: First of all the APP of the dealers does not have any information, only adjustments to indicate whether you are available or not, your personal data and photo, and nothing else. The dealers do not know at any time how much commission they take per order, you can see the total amount earned per day, week or month. THEY DO NOT HAVE ANY INFORMATION. In addition, you only have the option to send the order to the nearest dealer.

5. You can not customize the e-mails and add the legal text that in Spain is mandatory. According to your mail, you require an extra quote.

6. For 599$/month you only have a web template.

Finally they guarantee the money back within 24 hours if you are not satisfied within 14 days. Let's see if it's true.

This is a great platform I ever see, you can customize everythings. And the support service is so good

Alonso, I would like to thanks your team, specially Carlos Fuentes for the support given to me in the upload of app to the app store, I received complete detail instructions and immediate respond to my questions and request. Thanks again and please keep up the excellent work
Kind regards
Reinaldo Ruilopez

Ordering co is the ultimate solution for an online delivery service. A full on solution to this huge problem. I really enjoy using their platform, easy to use and very concise. The guides are also very helpful, as well as their very good and responsive support team.

Would 100% recommend to any one that wants a solution to an online store for delivery.

Super! Houston , fue disponible y me reglo dos problemas que era dos días que estuvo volviendo loco!Gracias

I am really grateful for ordering.co services! Customer support team, their co-founder are awesome! They are always ready to help their clients and to listen them! Thanks so so much! Moreover their platform is also very helpful and easy to use!

Lora S. great service and great system.
Cheers

I wish I would have found these guys when I started my company three years ago. We endured two years of dreadful service bouncing from teams to individuals who promised they could deliver and it was always such a hassle. For a non-tech person like me ordering.co ended up being the right solution. One year in and I haven’t had to contact them about a single problem; knock on wood!

Thanks Alonzo & Team

Great and excellent customer services, always feel like dancing on how the quickly resolve issues espcially Lora. S