Delivery is super fast! Products are top tier if you’re looking for grade A performance and recovery, there is something for everyone! Customer service are also very happy to help if ever there is an... Näytä lisää
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Banana and Strawberry gold standard flavours tastes really nice. The powder mixes well with water. Delivered to my door within 48 hours.
Lost parcel now ignoring me, their proof of delivery is some drivers feet, they proclaimed that it was received by myself even tho I was 15 miles away at work lol joke of a company please avoid
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Bought two products and can see the difference - I am diagnosed with Parkinson's and the ON UK shakes are really helping me to retain my muscle mass and size
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Yrityksen tiedot
Yrityksen kirjoittama
Optimum Nutrition. Setting the Gold Standard in Sports Nutrition. For more than 35 years, Optimum Nutrition has been dedicated to providing athletes, fitness enthusiasts, and active individuals with the highest quality sports nutrition products in the world. Recognised globally as The World’s #1 Sports Nutrition Brand, Optimum Nutrition is trusted by millions of customers who strive every day to achieve their health and fitness goals. Our philosophy is simple: quality you can trust, products you can rely on, and results that help you perform at your best. From our state-of-the-art production facilities, we control every stage of the manufacturing process — from sourcing premium raw ingredients to rigorous quality testing — ensuring that every product meets our uncompromising standards. Best known for Gold Standard 100% Whey, the world’s best-selling whey protein powder, we also offer a wide range of products to support performance, recovery, endurance, and everyday wellbeing. Whether it’s protein powders, pre-workouts, creatine, or vitamins and minerals, each supplement is formulated with science, innovation, and the needs of active people at the forefront. At Optimum Nutrition, we are proud to support both professional athletes and everyday consumers. Our mission is to empower everyone to unlock their potential through safe, effective, and great-tasting nutrition. We continually invest in research, education, and innovation to ensure we remain at the forefront of sports nutrition. When you choose Optimum Nutrition, you choose the Gold Standard in quality, trust, and performance.
Yhteystiedot
Yhdistynyt kuningaskunta
- +44(0)800 0728 451
- customersupport@optimumnutrition.com
- optimumnutrition.com/en-gb
3,9
Hyvä
205 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Most amazing product and professional…
Most amazing product and professional service
7. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Optimum Nutrition UK
Hi BravoP,
Thank you so much for your wonderful feedback.
We wish you a wonderful day ahead, and hope to see you soon:)
Meiner Meinung nach war es nicht so… sollte man als Kunde die Möglichkeit haben, gekaufte Produkte zurückzusenden, falls einem der Artikel nicht gefällt
Meiner Meinung nach war es nicht so gut, wie es von vielen anderen beschrieben wurde. Es gibt definitiv noch Verbesserungspotenzial. Außerdem sollte man als Kunde die Möglichkeit haben, gekaufte Produkte zurückzusenden, falls einem der Artikel nicht gefällt oder nicht den Erwartungen entspricht
5. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Optimum Nutrition UK
Hallo,
Vielen Dank für Ihr Feedback und es tut uns leid zu hören, dass das Produkt nicht Ihren Erwartungen entsprochen hat.
Wir verstehen, dass Aspekte wie Geschmack und Textur sehr subjektiv sind und individuell unterschiedlich wahrgenommen werden können. Leider ist es uns aus hygienischen und sicherheitstechnischen Gründen nicht möglich, geöffnete und bereits verwendete Produkte zurückzunehmen.
Gerne stehen wir Ihnen jedoch im Vorfeld beratend zur Seite, um gemeinsam das Produkt zu finden, das bestmöglich zu Ihren Bedürfnissen und Vorlieben passt.
Bei weiteren Fragen sind wir jederzeit gerne für Sie da.
Is always a pleasure to have good deals…
Is always a pleasure to have good deals so thank you
28. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Optimum Nutrition UK
Hi Amz,
Thank you so much for your feedback.
We're truly glad to hear, that you are making the most of our deals. We're here for you whenever you need us:)
Long Standing Customer
I have been a long term customer of Optimum Nutrition. Their products are fantastic and I have never had any issues with them. The delivery has always been efficient and products arrive in a timely and safe manner.
25. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Optimum Nutrition UK
Hi Syed,
Your kind words mean the world to us.
We truly thank you for it, and we're always here for you:)
Great product
Great product, great price, delivered quickly 👍🏻
26. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Optimum Nutrition UK
Hi Ian,
We truly appreciate your kind words.
Your feedback is really valuable to us, and we wish you a wonderful day ahead:)
Great service
Great service, great products & full selection of training supplements
30. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Optimum Nutrition UK
Hi Maria,
Thank you so much for your wonderful feedback.
We're always here for you, and we wish you a lovely day ahead:)
Really liked the Milk Chocolate flavour…
Really liked the Milk Chocolate flavour — tastes good and mixes well. What I liked most is that it feels very light compared to many other protein powders, so it’s been easy to include in my daily routine. Overall, a very convenient protein option.
25. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Optimum Nutrition UK
Hi Krishnaraj,
Thank you for the lovely feedback — we’re really glad to hear you’re enjoying the flavour.
We wish you a wonderful day ahead:)
Good quality protein
Good quality protein. Extreme milk chocolate flavour is really good 😊
19. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Optimum Nutrition UK
Hi Anil,
Thank you for your kind words, and we're glad to hear that you enjoy the flavor.
We wish you a wonderful day ahead:)
Great service and emails with info so…
Great service and emails with info so 5/5 for that, only just changed from another brand to this. I will see if it’s all what it’s cracked up to be. I will give it a go for 3 months and see.
23. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Optimum Nutrition UK
Hello,
Thank you for the great feedback — we’re glad to hear the service has been a positive start for you.
If you ever want help with future orders or have questions about other products, we’re here anytime.
Amazing customer service & brill product
23. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Optimum Nutrition UK
Hi Helen,
Thank you so much for your kind words — we really appreciate it.
We wish you a wonderful day ahead:)
Optimum Nutrition Gold Standard Whey is…
Optimum Nutrition Gold Standard Whey is my ultimate go-to protein powder, offering fantastic mixability, rich flavors, and excellent muscle recovery support. Buying directly from the official ON website is a breeze thanks to its clean, highly intuitive layout and fast checkout. The delivery service is exceptionally quick, with orders arriving securely packaged and ahead of schedule. It is a premium product backed by seamless direct shipping, making it highly recommended.
7. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Optimum Nutrition UK
Hi Manish,
Thank you so much for your wonderful feedback — we truly appreciate it.
If you ever need help with future orders or have questions about other products, we’re always here for you.
Vastaus yritykseltä Optimum Nutrition UK
Hi Amin,
Thank you so much for your lovely feedback.
We're here for you, whenever you need assistance:)
Terrible delivery
Terrible delivery! The order is processed by Shopify who only allow a limited number of characters in the address section so I could not advise my full address.
The delivery failed because the driver could probably not find my address.
I called Optimum Nutrition but they do not take calls and only emails. It’s been a few days and still no response to my email.
12. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Optimum Nutrition UK
Hi Faisal,
Thank you for sharing your experience, and we’re very sorry for this.
We’ve checked our system and unfortunately haven’t been able to locate any email from you. Could you please double‑check the address you contacted us on and reach out to us again, so we can resolve this for you as quickly as possible?
We’re ready to help as soon as we receive your message.
This product is essential for me in the…
This product is essential for me in the form of capsules which easier to take great quality thank you .
If you could produce the amino acid LEUCINE EN CAPSULES ON HIS OWN. I WILL BE VERY GRATEFUL.
16. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Optimum Nutrition UK
Hi Lexx,
Thank you for sharing your kind words with us:)
We wish you a wonderful day ahead.
Used these products for a long time and…
Used these products for a long time and many different ranges but recent batch of 25g high protein strawberry shakes all had clumps in, must have been a bad batch.
3. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Optimum Nutrition UK
Hi William,
Thank you for your review. This definitely shouldn’t happen, and we’d like to look into it properly.
Could you please reach out to our customer support team via email so we can assist you further?
Looking forward to assisting you further:)
Trusted company & excellent service
Always on time and excellent product quality
12. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Optimum Nutrition UK
Hi Bill,
Thank you for your kind words, and we're glad to hear that you are enjoying our enjoying our services.
We're always here for you when you need assistance:)
Vastaus yritykseltä Optimum Nutrition UK
Hi Matt,
Thank you for your wonderful feedback.
We're glad to hear, that you are enjoying our products. Wishing you a wonderful day ahead.
Optimum Nutrition was 5 stars order…
Optimum Nutrition was 5 stars order tracked, arrived when said and correct, but the delivery firm was awful, left package outside front door in full view of passers by, when behind back gate was stated as drop of place, lucky to be still there when I returned, won't be ordering again as not worth hassle if it went missing. Change your delivery firm and will be used again.
6. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Optimum Nutrition UK
Hello Warren,
Thank you for sharing your experience, and we’re truly sorry about the way your parcel was delivered.
When we provide the tracking link, the courier’s app sometimes restricts delivery to safe places or neighbours — many customers prefer this option, but in your case it clearly didn’t work as intended. We’re glad the package was still there, and we’ll escalate this with the courier so it doesn’t happen again.
We're always here for you when you need assistance:)
Delivery and production on high quality
Delivery and production on high quality
29. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Optimum Nutrition UK
Hi Jakub,
Thank you for sharing your kind words with us.
We're always here for you.
Almost impossible to get in touch
Something went wrong when l placed the order l guess "auto fill" put in half post code wrong. That's not ON fault still COULD NOT CALL them, Return email say "not monitored" it gives options for other emails to use of which the Eu one is incorrect! ("server not found") .. Three days later l found them on fb they answered me "a couple of days later.. THANKS GOD FOR THE DELIVERY-MAN Out of the lot (DPD clerks included say we can't change any of tge address must be done by the sender EVEN IF THAT post code was NON existing)) He was the only one who took it on himself look at "safe space" where l put the right post code and deliver.
5. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Optimum Nutrition UK
Hi Corrado,
I’m really sorry you had to go through all of that.
Unfortunately, our phone line is not currently in use, and it looks like there was a technical issue with the email inbox you tried to reach. That problem has now been fixed, but it absolutely should not have happened in the first place.
We’re here for you if you ever need support again — you can always reach us directly through customer support.
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