Online Land Registry Arvostelua 

The service was very quick and efficient but unfortunately I put the wrong number house in, which was my fault.

Easy to setup notifications on my address.

Very disappointed that no boundary ownership Ts were shown. Line work very inferior compared to OS excellence.

Quick efficient service. 10/10.

I found easy to locate the menu and ordered what I required. Service was excellent.

Complete rip off merchants took 600 quid off my 93 yr old mum didn’t send correct documents kept stalling then promised to send them again this time with names spelt wrong wouldn’t return my calls or emails then when I asked for a refund said the cooling off period had expired I didn’t even know there was one avoid these cowboys they are scammers and should be shut down

The handler Anisha was absolutely fantastic in assisting the process - very clear professional and helpful throughout ..
The price smarts a little for an additional person on the title but the service itself was superb ..

Needed an historical title deed left a message Saturday was called Monday morning.

Thought I was dealing with H M land registry, when I discovered I wasn't and I had already paid for services that I then cancelled a refund was requested now they don’t answer emails within theirs or my time frames trying to talk to someone to sort this out is impossible. Fast and efficient ti take your money but customer service disappears when theres a problem.
Hopefully someone from the office will pick this up and actually contact me regardjng this matter

Ordered the documents easy to do and they were emailed less than 24 hours later

I chose online a register connected to an address. I paid. I then had a lovely email saying a contact number. I rang and was told there were 7 files connected to that address and they had sent me one already. The operative could not say whether 1938 onwards was covered in any of them even though that was in my original search, but they could send me the 7 for £200 odd. I asked what filing system they had if they could not tell which years were covered, she said there wasn't one and the contents could not be discovered. I refused the offer of the £200 for not even knowing whether the service I needed could be provided. A complete waste of time and money and I cannot believe there is no reference system.....

Very disappointed. I accessed the Registry online but was unsure which product I needed. I used the help button to request a phone call. This was arranged and I explained that I was researching the history of my house and wished to ascertain the build date and occupants/owners through time. I was told this would be provided by 3 documents which I purchased. This is not the case. None of the information requested is on these documents.

Easy online order for copy docs. Fast response.
Thanks

Be aware this is not the official HM Land Registry. I thought I was purchasing from the official LR but feel conned as they could call themselves something else to differentiate between the two but don't.

Hassle free

Confusing process which resulted in spending £36 on details that were not what I wanted

Easy to use and received the pdf very quickly

BEWARE!
If you google 'land registry', 'Online Land Registry' pay Google to be at the top of the search list.
Their 'logo' is designed to look like the 'official site'.
The one you want, that charges a fraction of the price of 'OLR', is 'HM Land Registry - GOV UK'.
As soon as I realised my mistake and had provided my credit card details and paid the extortionate £72 (HMLR charge £7 for the same thing) I cancelled the order.
This is the response I received from 'OLR':
"I can confirm that the £14 credit issued on 04/09/26 was correct. The remaining £58 cannot be refunded, as work on your application had already begun. Once processing has started, the right to a refund is waived under our Terms and Conditions".

Brilliant service, ordered in the morning and received my documents early afternoon. More expensive than the Gov site, but very efficient.