I have ordered the most amazing jewelry from 'onecklace' over the years both for myself and for gifts. I've ordered rings, bracelets, earrings, etc. Their service is impeccable with deliveries as p... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
I thoroughly enjoyed browsing the website featuring so many beautiful designs and options! I have ordered twice now and am so pleased with the exceptional craftsmanship and quality. Free shipping and... Näytä lisää
Yritys on vastannut
I recently ordered a necklace, but realized after submitting the order that I selected the wrong length. I sent an email to customer service shortly after realizing my error. And the very next day I... Näytä lisää
After we ordered, Yoni updated us at every process of our orders When our order arrived everything was as described and the quality was 2nd to none.My wife and daughter's were delighted with the jewe... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Onecklace is a small family business. When shopping with us, you get great quality items which are handcrafted Individually with love and care from our family to make the most special and meaningful jewelry for you!
Yhteystiedot
89009-1270, Henderson, Yhdysvallat
- +17026128148
- customercare@onecklace.com
- onecklace.com
4,7
Erinomainen
2 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Onecklace
Thank you so much for your kind review and for supporting our small business! Your support means a lot.
Order never shipped and refund refused
The merchant claimed my order was shipped and provided an Australia Post tracking number, stating delays were normal. Weeks later the order had still not arrived. When I contacted Australia Post directly, they confirmed the parcel had never been picked up and was not in transit. Despite this, the merchant continued to blame delays and asked me to wait. When I requested a refund due to non shipment, the merchant refused and would only offer a replacement. This was misleading, time wasting, and failed to meet basic consumer standards. Refund eventually processed a month after order.
23. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Onecklace
We are very sorry to hear about your experience and appreciate you taking the time to share your feedback. We completely understand your frustration regarding your order and the delivery delays.
We would like to clarify that your order was produced and shipped on time, and it was unfortunately delayed due to AUPOST’s handling, which is outside of our control. We always monitor shipments carefully, and in situations like this, we need to confirm whether a package is truly lost before processing a refund, to ensure the correct resolution for every customer.
As soon as the delay was confirmed, we offered a replacement order and credit to make things right. Our ultimate goal at Onecklace is to ensure that our customers are happy and satisfied, and we take every concern seriously.
We have issued a FULL refund and you have been personally notified about it.
We regret that your experience was not up to the standard we strive for and would sincerely appreciate the opportunity to resolve any remaining concerns. We value your business and hope you might reconsider your review, as we did provide a resolution and acted in good faith throughout the process.
Thank you for your understanding, and we remain available should you wish to discuss this further.
Second order I’ve placed with them
Second order I’ve placed with them, and again I wasn’t disappointed. Beautiful and unique!
16. joulukuuta 2025
Vastaus yritykseltä Onecklace
Thank you so much for your kind review and for supporting our small business! Your support means a lot.
Knowing that I can help support Isreal…
Knowing that I can help support Isreal business. At least if I cant visit there, I can help support Israel. And get what I paid for, and support a Christan company..
Thank you for all you do
Awaiting His return
Mary Weymouth, USA
15. joulukuuta 2025
Vastaus yritykseltä Onecklace
Thank you so much for your kind review and for supporting our small business! Your support means a lot.
I paid for the extra thickness and…
I paid for the extra thickness and still isn't very thick.
8. joulukuuta 2025
Vastaus yritykseltä Onecklace
We are sorry to know this, please check your email, we have contacted you to follow up and solve this for you asap.
Very nice workmanship
Very nice workmanship, well made. This product is a simple but elegant design.
2. joulukuuta 2025
Vastaus yritykseltä Onecklace
Thank you so much for your kind review and for supporting our small business! Your support means a lot.
My daughter was pleased with the gift
My daughter was pleased with the gift. We are happy to be supporting an Israeli business.
25. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Onecklace
Thank you so much for your kind review and for supporting our small business! Your support means a lot.
Received my Hebrew name ring today
Received my Hebrew name ring today. It arrived quickly, just in time for Christmas. I am thrilled with it, it is beautiful! Thank you!
24. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Onecklace
Thank you so much for your kind review and for supporting our small business! Your support means a lot.
I am very pleased with the personalized…
I am very pleased with the personalized Jewish name bracelet I ordered for my daughter. The value is excellent for the price I paid, the quality is very good, and the item was shipped quickly and for free. The only thing is the regular adult size chain is a bit long and she may need to visit a jeweler to cut off the section that dangles. Otherwise, love it!
30. marraskuuta 2025
Vastaus yritykseltä Onecklace
We are sorry to know this, please contact us about options to change the chain.
Not only
Not only, that the jewelery is beautifully made, I was so surprised about the fact, that it arrived so fast to my Country, I didn‘t expect it so early and for free! Thank you, Oneclace!
12. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Onecklace
Thank you so much for your kind review and for supporting our small business! Your support means a lot.
Custom piece
Ordered a piece, slightly customised, came exactly as i wanted. From the order process to delivery was 10/10.
Top notch company, highly recommended
12. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Onecklace
Thank you so much for your kind review and for supporting our small business! Your support means a lot.
We received the heart shaped necklace…
We received the heart shaped necklace with name in Hebrew. The necklace is beautiful!
8. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Onecklace
Thank you so much for your kind review and for supporting our small business! Your support means a lot.
I have now ordered 3 necklaces from…
I have now ordered 3 necklaces from this company. Each one has been as beautiful and high quality as promised.
7. joulukuuta 2025
Vastaus yritykseltä Onecklace
Thank you so much for your kind review and for supporting our small business! Your support means a lot.
Parfait !!
Collier reçu en 15 jours.
Encore plus beau que sur la photo. Il est magnifique !!
Très fin, avec des reflets or juste comme il faut.
Je confirme les autres avis, quand j'ai contacté le service client pour savoir ou ça en était pour la livraison, ils m'ont répondu dans l'heure.
Je recommande à 100%
10. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Onecklace
Thank you so much for your kind review and for supporting our small business! Your support means a lot.
The presentation and quality of the…
The presentation and quality of the workmanship far exceeded my expectations.
16. syyskuuta 2025
Vastaus yritykseltä Onecklace
Thank you so much for your kind review and for supporting our small business! Your support means a lot.
Greek Orthodox cross
Bought a Greek cross necklace, when I purchased I didn’t realise that it would be shipped from Israel as website has uk address. When it arrived looked very cheap and flimsy not worth the £60 I had spent!
16. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Onecklace
We are sorry to know this, we have been trying to find information about your order and sent you a request through here, without any response with details to follow up.
Beautiful and so well made
Beautiful and so well made - tons of compliments already
23. lokakuuta 2025
Vastaus yritykseltä Onecklace
Thank you so much for your kind review and for supporting our small business! Your support means a lot.
My new necklace is gorgeous!
The necklace I ordered arrived and when I opened the package I was truly in awe of the product. It is an absolute work of art. I took advantage of the offer to have my name engraved on the clasp and my heart leapt when I saw the exquisite workmanship. Thank you so much! This will be my new Shabbat go to necklace!
6. marraskuuta 2025
Vastaus yritykseltä Onecklace
Thank you so much for your kind review and for supporting our small business! Your support means a lot.
Beautiful quality product
My pendant and necklace is absolutely beautiful and of a high quality. I feel very blessed that Amir Tsarfati from Behold Israel recommended you. The whole process was very prompt too considering it involved overseas shipping. I intend to purchase more items in the future.
1. elokuuta 2025
Vastaus yritykseltä Onecklace
Thank you so much for your kind review and for supporting our small business! Your support means a lot.
The necklaces arrived very quickly
The necklaces arrived very quickly! They're beautiful and well-made.
3. marraskuuta 2025
Vastaus yritykseltä Onecklace
Thank you so much for your kind review and for supporting our small business! Your support means a lot.
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