It’s as much about who you buy from as what you buy. Really great experience with James. Thoughtful process, great communication, and wouldn’t hesitate to come back again. Shop location is awesome.
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I recently purchased my first rolex at Onaro and I would say it was beyond a 5-star experience. Honestly, I am just a normal person but they treated me like I am a very very important person. They add... Näytä lisää
Great experience shopping with Onaro. Both James and Matt were lovely from the start. I got a lovely pristine full set Cartier Santos Medium with a green dial. I’m really happy with their service! Wou... Näytä lisää
After 30+ years of collecting, it takes a lot to impress me—but James and Matt at Onaro did exactly that. The watch was perfect, the p/ex was fair and honoured, and the communication was top-tier. Eas... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
We are a renowned luxury timepiece curator, dedicated to providing a personalised service that caters to discerning watch enthusiasts looking for the finest pre-owned Swiss watches from renowned brands such as Rolex, Audemars Piguet, Patek Philippe and more.
Yhteystiedot
64 Knightsbridge, SW1X 7JF, London, Yhdistynyt kuningaskunta
- 0203 6678 889
- hello@onaro.co.uk
- onaro.co.uk
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent all round service and honest description
The response time and patience answering my questions was very good, really showed up another dealer I was discussing with at the time making my choice simple.
Delivery was super quick, comms throughout spot on and followed up to check I was happy (a few times in fact!). Definitely recommend and very pleased all round
It’s the second time
It’s the second time , I use Matt to sell watches and can tell you , very professional and efficient. They are available 24/24 7/7 necessary with a business niche . Philippe
Purchased a Rolex Submariner
I purchased a Rolex Submariner from James & the Onaro team in December 2025. From the initial enquiry to the delivery of the item and the follow up aftercare, this really was a truly special experience. I purchased the watch for my husbands 50th birthday as he’s always wanted one, he cried when he opened it. James was super helpful throughout the whole process and even arranged a specific delivery date so that my husband wouldn’t see it being delivered. The watch was brand in and in beautiful condition with all the correct authentication papers. This was my first experience buying a high end watch and if the opportunity arises again in the future, I will certainly use Onaro again. 10/10 would recommend.
I first made contact with James…
I first made contact with James Wednesday evening out of work hours.
He got back to me within minutes.
He asked what I was looking for budget etc and sent me over some options suited to myself, I knew what watch I really wanted so chose it he sourced it for me within a couple of days ,
All my silly questions to him were answered without hesitation very quickly.
So we arranged for me to go collect the watch Saturday morning in which James was unavailable with family, I went and meet Matthew who also works there James was in full contact with me even on his day off
I honestly cant thank James and the team enough,
It’s my first ever proper watch,
I can honestly say I felt 💯 confident about dealing with these people,
Whenever one day I decide to change my watch I’d a million percent go stright back to these guys
Highly Recommended
James and his team are highly professional and a pleasure to work with. Their understanding of the watch market is outstanding. James was able to source a very specific watch for me based on the exact year and model I wanted.
I’ve really enjoyed using Onaro and have already recommended them to several friends. I wish Onaro all the best for the future and look forward to using their services again.
Outstanding service
Outstanding service from beginning to end. James is clearly very particular about the watches he takes into stock - only the very best will do (“mint” really does mean just that), super knowledgable and very transparent. It was a real pleasure to purchase from Onaro and I’d do so again in a heartbeat. Thanks again to the Onaro team.
Great experiance
Excellent service
Friendly, knowledgeable and helpful service.
Very enjoyable sales experience.
Reliable and Hassle free!
My second purchase from Onaro. They had what I wanted at a fair price. Quick process end to end. Would recommend and would buy again from them.
Great service on consignment
Great service by Matthew and the team.
I have been trusting them with consignment and it was definitely worth it.
Highly recommended.
First purchase
Bought another timepiece for my collection, first time not with an authorised dealer, so initially a bit reluctant. However first contact was warm and professional. Also my concerns were addressed and I got confidence in the guys from Onaro. Finally decided to buy, easily acquired the timepiece. Certainly the first watch of many bought at Onaro. Thank you James and Matthew. Keep up the great work.
Fantastic customer experience
Fantastic customer experience, I’m absolutely over the moon with my new watch. The customer service I received from James was brilliant. From my initial enquiry he responded immediately and answered all the questions I had, incredibly knowledgeable and what was promised is what I received. He called me several times after I’d placed my order to keep me updated and make sure I was happy. Absolutely flawless process throughout and any nerves I had regarding purchasing a high value watch were soon put to ease (James knew the full previous purchase history of the watch which was incredibly reassuring). I’d recommend James and his team to anyone looking to purchase a luxury watch. This certainly wont be the last time I buy from Onaro.
Unique Rare Vacheron
Rare Vacheron
I have purchased several watches from James and Matt over the last few years and always receive amazing service, quality and value. To mark a special event in my life I asked James to source me a very unique watch which I had been looking at for sometime. After an initial conversation with James not only did they find me a mint almost unworn example they did it in time for my event and at a fantastic price. Thank You guys I appreciate your help and advice. Matt H London
A terrific customer experience from…
A terrific customer experience from initial contact until my watch arrived this afternoon. James has been absolutely first class. This is my first purchase with Onaro, I will definitely be a returning customer.
Great experience as always from James…
Great experience as always from James and the team. Sourced a great watch, within budget and delivered a few days later! 🤩
Outstanding Support for Watch Collectors
I had an excellent experience with Onaro. James and Matt showed a level of patience and knowledge that truly sets them apart. Every step of the process was handled with care and professionalism, and their attention to detail gave me complete confidence throughout. They took the time to answer all my questions thoroughly and made sure everything was transparent and straightforward.
If you’re looking for a trustworthy and knowledgeable team who genuinely care about their clients, I can highly recommend James, Matt, and Onaro.
Great customer service from start to…
Great customer service from start to finish, they were in constant communication throughout the buying process to make it a pleasurable and comfortable purchase.
I would definitely recommend Onaro to anyone. 5 stars from me !
Honestly the goats
Honestly the goats, super knowledgeable and you can tell they do it for the love of the game. Always feel like they have my best interests at heart
Very friendly relation
Very friendly relation . Very quick payment . I will buy anther watch from them definitely
Perfect from start to finish
Perfect from start to finish. Recommend everyone to use!
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