Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

An excellent company to deal with, I bought a Pre-Loved awning as a second lightweight awning for short breaks. It came quickly and was used the week after in an away break. There was a missing fro... Näytä lisää

Saanut 2/5 tähteä

Really disappointed with Olpro. Ordered an item from their website with delivery in 3-4 days, contacted them the following week when we had not received it to be advised that the item was in fact only... Näytä lisää

Saanut 4/5 tähteä

The magnetic awning kit worked really well, we did need to use a couple of guys lines as it was very windy the first time we used it. The experience was only let down by EVRI who took far to long to d... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I purchased an olpro air awning but the storm bars were faulty. I could not be happier with the service Olpro provided. They sent me 3 new ones without any arguements. This is what i call great custom... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Tapahtumat & Viihde

Yrityksen kirjoittama

At OLPRO, we specialise in creating innovative and high-quality camping and outdoor leisure products for adventurers, campers, and outdoor enthusiasts. Founded in 2011, we are proud to be one of the UK’s leading brands for tents, campervan awnings, and camping accessories. Designed with style, practicality, and durability in mind, our products are perfect for enhancing your outdoor experiences. We’re passionate about helping you make the most of the great outdoors, whether you’re pitching a tent in the countryside or exploring in your campervan. Our team of outdoor experts is committed to delivering exceptional customer service, ensuring you get the most out of our award-winning products. As a company that values sustainability and innovation, we continuously strive to create products that are not only reliable and functional but also environmentally conscious. From our iconic colourful designs to our dedication to quality, OLPRO is here to help you create lasting memories in the outdoors. Thank you for choosing OLPRO – Let’s make every adventure extraordinary!


Yhteystiedot

4,3

Erinomainen

TrustScore 4.5/5 tähteä

725 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 40 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 2 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

OLPRO Scenic Shade and Blanko- great customer services

I pre-ordered and purchased the OLPRO Scenic Shade Campervan Canopy with PVC Window. I didn’t use it immediately, but when I finally set it up for the first time, I noticed the storm straps were missing.

Knowing OLPRO would be at the Dubbed Out Community 2025 festival I was attending, I visited their stand—and they kindly provided the missing straps on the spot. Great customer service!

While there, I also picked up a Blanko, which a friend had recommended. It’s absolutely brilliant—gorgeous colours and super warm. Highly recommend it!

30. heinäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 2/5 tähteä

Brought the windbreaker and it was ok…

Brought the windbreaker and it was ok until a gentle breeze blew, constantly having to re peg it out. Blew over dozens or times before I'd finally had enough and just put it away. Save yourself time and effort just get a normal wooden staked windbreak!

29. heinäkuuta 2025
Saanut 4/5 tähteä

Blanket

Blanket. It's brilliant. So so warm. When it arrived a toggle was missing. Changed no hassle at Dubbed Out Festival and used on a cool, windy Saturday night until late to warm 3 people. Thought it was battery powered the difference that it made. 4 stars due to missing toggle otherwise 5

27. heinäkuuta 2025
Saanut 5/5 tähteä

I pro pod

Pre order of pod delivered promptly when available. Really pleased with tent - very quick to erect and materials are quality - withstood three torrential downpours with no leaks apart from some pooling in the ground sheet where I had left the electricity inlet zip open - would definitely recommend purchase

20. heinäkuuta 2025
Saanut 5/5 tähteä

Sun Canopy for Bongo

Was looking for a simple and affordable option for our Mazda Bongo. The sun canopy with the figure of 8 attachment was perfect for our gutter rail. We've aready used it twice and whilst there are more substantial options available at a much higher price, this fit the bill perfectly for us.

23. heinäkuuta 2025
Saanut 1/5 tähteä

Bad product, bad customer service!

I was very disappointed, ordered a 4 pole windbreak from OL PRO.
It was bad quality, flimsy would never be able to withhold the wind!
I rung the customer service number to obtain some advice about their returns policy, the female staff member was so rude, unhelpful and dismissive to me she hung up I have tried to call back again and no answer.
This experience was disgraceful!

15. heinäkuuta 2025
Oma-aloitteinen arvostelu
OLPRO-logo

Vastaus yritykseltä OLPRO

We're very sorry to hear about your recent experience and we appreciate you taking the time to leave your feedback.

We understand how frustrating this must have been, especially when you were trying to get assistance. Unfortunately, at the time you called, we experienced a power cut which temporarily affected our phone lines and customer service systems. We sincerely apologise if this came across as unhelpful or rude — that is never the level of service we aim to provide.

Regarding the 4 pole windbreak, we’re also sorry to hear it didn’t meet your expectations. We would really appreciate the opportunity to resolve this for you. If you could please get back in touch with us, we’ll be happy to assist with advice about the return process or explore other options that may better suit your needs.

You can reach us via email at sales@olpro.co.uk or by calling us again — our phone lines are now back to normal.

Thank you again for your feedback and we hope we can restore your faith in OLPRO.

Warm regards,
The OLPRO Team

Saanut 5/5 tähteä

Great wind break

Great wind break, excellent quality and after a small misunderstanding about delivery, was delivered promptly! Excellent customer service

14. heinäkuuta 2025
Saanut 1/5 tähteä

What can I say 121 miles away from home…

What can I say 121 miles away from home and the tent started leaking bairning in mind I paid not far off £800 and my first time using the thing!! Called up and was told I would have to wait atleast 2 days for a reply so clearly our trip is going to be cut short as the water is now dripping into the bedrooms! Nice big tent but will be returned and I want a full refund! Personally I'd avoid! While we have been here there's a family with a berghaus tent 2 years she's had it got it in a sale for £330 more than half the price of this disaster

30. kesäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Absolutely AVOID Olpro - A Complete Waste of Money and Endless Frustration



Our experience with an Olpro drive-away awning for our new campervan has been nothing short of a nightmare, and I implore anyone considering their products to look elsewhere. What started as an exciting addition to our adventures quickly devolved into a testament to shoddy manufacturing and truly appalling customer service.

From the second use, the quality issues began. The pegs attached to the groundsheet simply came off – a basic failure for any camping equipment. By the third use, we were experiencing a river flowing through the awning. Not ideal for storage, let alone anything else!

The subsequent interactions with Olpro customer service were a masterclass in condescension and gaslighting. Despite clear evidence of manufacturing defects, we were told we needed photographic proof. So, we subjected ourselves to a fourth use within 12 months, purely to document the ongoing failures. As expected, a single day of rain resulted in significant puddles forming in both corners. To add insult to injury, 2 of the sheet pegs have also detached.

Olpro's explanation for the significant water ingress? "Condensation." This is an insult to common sense. Our awning is used for storage only; it's not slept in or lived in. To suggest that two inches of water pooling in the corners is merely "condensation" is frankly ridiculous and demonstrates a complete disregard for customer satisfaction or product accountability.

Save yourself the inevitable frustration, disappointment, and wasted money. Do not buy anything from Olpro. The poor quality, coupled with their unhelpful and condescending customer service, makes them a company to avoid at all costs.

3. kesäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

THE CUBO V2 AWNING

Went to Wales during this time ir blew a gale and poured down for 5 days and nights the cubbo v2 awning never let us down never rained in and withstood very strong winds these conditions tell us that this awning can withstand extreme weather conditions.
It's a 5000 hh single skin polled awning amazing 👍👍👍

23. toukokuuta 2025
Oma-aloitteinen arvostelu

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