An excellent company to deal with, I bought a Pre-Loved awning as a second lightweight awning for short breaks. It came quickly and was used the week after in an away break. There was a missing fro... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Really disappointed with Olpro. Ordered an item from their website with delivery in 3-4 days, contacted them the following week when we had not received it to be advised that the item was in fact only... Näytä lisää
The magnetic awning kit worked really well, we did need to use a couple of guys lines as it was very windy the first time we used it. The experience was only let down by EVRI who took far to long to d... Näytä lisää
Yritys on vastannut
I purchased an olpro air awning but the storm bars were faulty. I could not be happier with the service Olpro provided. They sent me 3 new ones without any arguements. This is what i call great custom... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
At OLPRO, we specialise in creating innovative and high-quality camping and outdoor leisure products for adventurers, campers, and outdoor enthusiasts. Founded in 2011, we are proud to be one of the UK’s leading brands for tents, campervan awnings, and camping accessories. Designed with style, practicality, and durability in mind, our products are perfect for enhancing your outdoor experiences. We’re passionate about helping you make the most of the great outdoors, whether you’re pitching a tent in the countryside or exploring in your campervan. Our team of outdoor experts is committed to delivering exceptional customer service, ensuring you get the most out of our award-winning products. As a company that values sustainability and innovation, we continuously strive to create products that are not only reliable and functional but also environmentally conscious. From our iconic colourful designs to our dedication to quality, OLPRO is here to help you create lasting memories in the outdoors. Thank you for choosing OLPRO – Let’s make every adventure extraordinary!
Yhteystiedot
Yhdistynyt kuningaskunta
- olproshop.com
On vastannut 40 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
OLPRO Scenic Shade and Blanko- great customer services
I pre-ordered and purchased the OLPRO Scenic Shade Campervan Canopy with PVC Window. I didn’t use it immediately, but when I finally set it up for the first time, I noticed the storm straps were missing.
Knowing OLPRO would be at the Dubbed Out Community 2025 festival I was attending, I visited their stand—and they kindly provided the missing straps on the spot. Great customer service!
While there, I also picked up a Blanko, which a friend had recommended. It’s absolutely brilliant—gorgeous colours and super warm. Highly recommend it!
Brought the windbreaker and it was ok…
Brought the windbreaker and it was ok until a gentle breeze blew, constantly having to re peg it out. Blew over dozens or times before I'd finally had enough and just put it away. Save yourself time and effort just get a normal wooden staked windbreak!
Excellent product looks really cool on…
Excellent product looks really cool on the van
Blanket
Blanket. It's brilliant. So so warm. When it arrived a toggle was missing. Changed no hassle at Dubbed Out Festival and used on a cool, windy Saturday night until late to warm 3 people. Thought it was battery powered the difference that it made. 4 stars due to missing toggle otherwise 5
Great awning and looks really smart i…
Great awning and looks really smart i will buy more of your products just looking at chairs and wind breakers now
I pro pod
Pre order of pod delivered promptly when available. Really pleased with tent - very quick to erect and materials are quality - withstood three torrential downpours with no leaks apart from some pooling in the ground sheet where I had left the electricity inlet zip open - would definitely recommend purchase
Great delivery and description of the…
Great delivery and description of the item we purchased. High quality and very good packaging
Canopy exactly as advertised
Canopy exactly as advertised
Really good service from start to finish
Highly recommend this company
Sun Canopy for Bongo
Was looking for a simple and affordable option for our Mazda Bongo. The sun canopy with the figure of 8 attachment was perfect for our gutter rail. We've aready used it twice and whilst there are more substantial options available at a much higher price, this fit the bill perfectly for us.
Camping table is really OlPO bamboo
Camping table is really OlPO bamboo, it has a nifty fold down system superb really serves two things great camping table for the van, and a great table for my studies on my narrow boat
Very efficient service and…communication
Very efficient service and communication un
Bad product, bad customer service!
I was very disappointed, ordered a 4 pole windbreak from OL PRO.
It was bad quality, flimsy would never be able to withhold the wind!
I rung the customer service number to obtain some advice about their returns policy, the female staff member was so rude, unhelpful and dismissive to me she hung up I have tried to call back again and no answer.
This experience was disgraceful!

Vastaus yritykseltä OLPRO
Great wind break
Great wind break, excellent quality and after a small misunderstanding about delivery, was delivered promptly! Excellent customer service
What can I say 121 miles away from home…
What can I say 121 miles away from home and the tent started leaking bairning in mind I paid not far off £800 and my first time using the thing!! Called up and was told I would have to wait atleast 2 days for a reply so clearly our trip is going to be cut short as the water is now dripping into the bedrooms! Nice big tent but will be returned and I want a full refund! Personally I'd avoid! While we have been here there's a family with a berghaus tent 2 years she's had it got it in a sale for £330 more than half the price of this disaster
On unpacking my order part of it was…
On unpacking my order part of it was missing contacted OLPRO who with no quibbles sent the missing parts on next day delivery. Excellent service
Excellent products at even better prices.
Excellent products at even better prices. Quality is very high and delivery prompt.
Very happy with service and product
Very happy with service and product. Much more than expected.
Absolutely AVOID Olpro - A Complete Waste of Money and Endless Frustration
Our experience with an Olpro drive-away awning for our new campervan has been nothing short of a nightmare, and I implore anyone considering their products to look elsewhere. What started as an exciting addition to our adventures quickly devolved into a testament to shoddy manufacturing and truly appalling customer service.
From the second use, the quality issues began. The pegs attached to the groundsheet simply came off – a basic failure for any camping equipment. By the third use, we were experiencing a river flowing through the awning. Not ideal for storage, let alone anything else!
The subsequent interactions with Olpro customer service were a masterclass in condescension and gaslighting. Despite clear evidence of manufacturing defects, we were told we needed photographic proof. So, we subjected ourselves to a fourth use within 12 months, purely to document the ongoing failures. As expected, a single day of rain resulted in significant puddles forming in both corners. To add insult to injury, 2 of the sheet pegs have also detached.
Olpro's explanation for the significant water ingress? "Condensation." This is an insult to common sense. Our awning is used for storage only; it's not slept in or lived in. To suggest that two inches of water pooling in the corners is merely "condensation" is frankly ridiculous and demonstrates a complete disregard for customer satisfaction or product accountability.
Save yourself the inevitable frustration, disappointment, and wasted money. Do not buy anything from Olpro. The poor quality, coupled with their unhelpful and condescending customer service, makes them a company to avoid at all costs.
THE CUBO V2 AWNING
Went to Wales during this time ir blew a gale and poured down for 5 days and nights the cubbo v2 awning never let us down never rained in and withstood very strong winds these conditions tell us that this awning can withstand extreme weather conditions.
It's a 5000 hh single skin polled awning amazing 👍👍👍
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