OKUP Furniture Arvostelua 

I only received half a chair. Tried calling and emailing and the phone number does not work and the email no one responds. Starting to think this is a Scam!

This chair is a powerhouse of comfort and adjustability. The dual motors let you control the backrest and footrest independently, and it reclines all the way to 180°. The massage and heating functions are a nice bonus, especially for long workdays. It’s built solid making it ideal for big and tall users. Assembly takes not a lot of time at all, it was easy, and it’s larger than a standard office chair, but the comfort and features make it worth it.

Pros: Spacious, sturdy, massage + heating, full recline

Verdict: A premium chair that doubles as a workstation and relaxation spot.

I bought 2 chairs from them, there was installing questions at the beginning but they helped solved.

Great chair, had a minor issue and the customer service was outstanding. Quick to respond to help me resolve the issue, highly recommend!

I bought the OKUP M80A electric office chair from Amazon after seeing a few videos online, and I’m really happy with my choice. The chair came in two boxes, which looked a bit scary at first, but the installation was very easy — I put it together by myself in less than 40 minutes.

The chair feels very solid and comfortable. The seat cushion is soft and supportive, and the recline and leg-rest adjustments work smoothly. I really like the heating feature — it’s perfect during long working hours or when the room gets cold in this winter time. The massage function is gentle too i would say.

their customer service was very good, prompt response. I had one question about a wire connection below the chair as that wire was little short to connect to socket. Their tech support replied quickly and guided me to connect it . This was in fact so easy to connect after understanding. Very polite and professional.

Overall, I’d highly recommend this chair to anyone who spends long hours working or studying. Great value for the money, excellent comfort, and outstanding customer support!

Great company, very fast shipping and service

I ordered an M80 chair from Okup. It arrived quickly and I soon realized I ordered the wrong model. Customer Service worked with me to get the intended model. The chair was so nice that I decided to keep the original chair too. If you're on the fence about ordering this chair, do it! You won't regret it. I am afraid for the upgraded chair to arrive. My husband will never want to leave his desk.

Love the Chairs. Ordered one for myself and it was so comfy I had to order one for my wife and daughter. They didn't need the lift but they love the chair and the heated seat and massage feature. It's so comfortable and it doesn't take up a ton of room like some recliners.
Had an with problem with one being damaged but the company resolved the issue for me.

Good and responsive customer service! They helped me with my issues and resolved them to a satisfactory conclusion.

I ordered a chair that was listed available on the website. I was aware that it would take a few weeks to get to me and I was okay with this so I ordered. They emailed a week or so later that the chair is on back order and asked if I wanted another one. I told them I would wait and I wanted the chair I ordered. Fast forward another week or 2, they said I cannot receive the chair because they are not putting it back in stock. To remedy the issue, I asked for a different model. They agreed to send it, however it was not what I actually asked for. After going and back and forth, I asked for a refund and they agreed. They wanted pictures of the unopened boxes, which was weird because I knew not to open the box anyway, but needless to say I sent the pics. The chair was finally picked up. It was disappointing when 1 piece of the chair was delivered back to me yesterday. I have called and got no response. Extremely frustrated and this has been the worst purchase of my life thus far.

I purchased the Dual Motor Power Lift Recliner Chair from Okup. Unfortunately FEDEX delivered it and left the box out in the rain. I reached out to Okup customer service and was amazed that within 2 hrs I had an empathetic and understanding reply. Even though the delivery mistake was no fault of theirs, they immediately stood by their product and offered a very reasonable and fair solution to a problem that really was caused by FEDEX. Super customer service and I was actually stunned at the response time and resolution! Will do business with this company again.

I love my chair. After I got it, I realized where I sit, it needs to be raised a little higher to see clients as they come in the front lobby, so I contacted them and they are shipping me the extended lift for the chair.

I purchased a M78 powered office recliner. Out of the box, the wiring is too short for one of the connections to meet. Because of this, none of the powered features of the chair work. E.g., recline, adjustable lumbar, heat, etc. Still waiting for a resolution. A simple extension kit would fix it. They have stopped replying to my emails.

Order the chair off of Amazon and it shipped promptly to my location. The process of putting the chair together was very easy and the instructions were easy to follow. I did contact support for a small issue but support was very helpful and working with me to resolve my issues. Would recommend 100%.

This office chair is both comfortable and supportive, making long hours at the desk much easier. The reclining feature is smooth and adjustable, perfect for quick breaks or relaxing between tasks. Cushions are soft yet firm enough to provide good back support. Overall, a great balance of comfort and functionality.

I ordered a recliner from OKUP Furniture and was honestly impressed with both the product and their customer service. I had a couple of questions before and after my purchase, and their team responded quickly and clearly—no long waits, no runaround. It gave me a lot of confidence ordering from a brand I wasn’t familiar with.

The chair itself is sturdy, comfortable, and exactly what I was hoping for. But what really stood out was how easy the whole process felt thanks to OKUP’s quick communication and support.

Overall, I’d definitely recommend OKUP Furniture—not just for the quality of the recliner, but for the peace of mind their service provides.

This office chair is so beautiful and comfortable. One of the best office chairs I ever owned. The customer service was top notch. I lost the charger to the chair and they are sending me another one for free. Great company and highly recommended

I received my M80 office chair about 2wks ago and I am very impressed. I am an Network Engineer and PC gamer so I spend A LOT of time sitting at my PC. In my quest to find a comfortable chair for a big man, 6'2 around 315lbs I first tried Secret Labs Titan XL. It is a very durable and rugged chair but not very comfortable for the price. The base, where you sit, had no give to it whatsoever. It was very stiff and you could not stay in one position for long before adjusting your sitting position. For the price, I expected a more comfortable chair when sitting for a long period of time. I ended up giving the Secret Labs chair to my wife and purchasing, big mistake, a gaming chair from Temu. The price was attractive but you get what you pay for. Lesson learned. Then I saw an ad for Okup's M80 office chair. It looked very well made, was able to hold a man of my size and height and for the same price as the Secret Labs, offered dual motor for reclining and footrest. I did not get the massage and heat options as I live in SC so mother nature takes car of the heat at no charge. I now work and game for 8+ hours a day without my bum hurting. The ability to prop my feet up and recline lets me watch movies etc at my PC and enjoy this chair. If you are on the fence about a new chair and spend a lot of time in it like I do, you cannot go wrong with the M80 office chair. Your bum will thank you! Cheers.

Bought this because I gave up on an even more expensive chair, that kept creaking and the manufacturer could not send me one that wasn't. This chair is substantially less in cost AND is way more plush! I do enjoy the motorized leg pad. Would recommend to those who want that high-eng luxury feel, but not the high-end luxury cost.