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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I had an absolute blast designing my couch for the living room in my new townhome. I have never lived in a smaller space like this, so the couches I moved from my old home did not fit well in this... Näytä lisää

Saanut 3/5 tähteä

I got a black corduroy 6 seater sofa. The material is soft and so comfortable. Overall its a great couch for the parla space. The cushions are a little small and it'd be alot better if the back cushio... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

We ordered a brand new couch and the largest cushion was defective. Belffin refused to warranty the product or send a new cushion even though they were actively selling full sets online. I would giv... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Love my couch ,got Black velvet 9 piece cloud couch good price for this size couch. Arrived well package, easy to.assemble. material sturdy.

Yrityksen tiedot

  1. Olohuonekalusteiden myynti

Yrityksen kirjoittama

In a world where personal space is paramount, we embarked on a journey fueled by a passion for homes that resonate with comfort and elegance. Welcome to our realm, a place dedicated to redefining your living spaces, one module at a time.


Yhteystiedot

4,0

Hyvä

TrustScore 4/5 tähteä

140 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 92 %: iin saamistaan huonoista arvosteluista

Vastaaminen kestää yleensä yli kuukauden

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,0

Kaikki arvostelut

(140)

48 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

I had an absolute blast designing my…

I had an absolute blast designing my couch for the living room in my new townhome. I have never lived in a smaller space like this, so the couches I moved from my old home did not fit well in this space. I was very upset until I came across Belffin. I felt like I had so much control and option over how I wanted my space to look. Since I ordered my new couches i have actually changed up my design of my space again, but I don’t have to worry. I can always buy the perfect piece that can make my rearranging work perfectly. This home is also not my forever home, so a big part of purchasing was thinking of a few things. Moving these new couches (piece of cake) and being able to adjust them to a new space. I am beyond excited.

Oh I also ordered the fabric swatches (I was also nervous about not being able to feel the material with it being an online purchase). They came very quickly and I actually changed my mind from the original fabric I thought I wanted.

Overall, it’s been an amazing experience and I'm looking forward to life with these new coaches

31. lokakuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Dishonorable Company

We ordered a brand new couch and the largest cushion was defective. Belffin refused to warranty the product or send a new cushion even though they were actively selling full sets online. I would give it 0 stars if I could. I highly recommend that you do not do business with them.

27. lokakuuta 2026
Oma-aloitteinen arvostelu
Belffin-logo

Vastaus yritykseltä Belffin

Dear Gordon,

Thank you for taking the time to share your feedback, and we sincerely apologize for the frustration this has caused.

It seems there may have been a misunderstanding during our previous communication. In situations like this where a component is defective, our standard policy is to provide a replacement part or product to make things right.

Our customer support team has already reached out to you directly via email to assist with resolving this issue and arranging a replacement cushion. Please check your inbox (and spam folder just in case) so we can sort this out for you as soon as possible.

Best regards,

The Belffin Team

Saanut 5/5 tähteä

I love the couch!!

I love the couch. I had an issue with one of the zippers on the couch cover. Customer service responded quickly and sent me a new cushion. Very happy with my belffin purchase!

27. lokakuuta 2026
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

I got a black corduroy 6 seater sofa

I got a black corduroy 6 seater sofa. The material is soft and so comfortable. Overall its a great couch for the parla space. The cushions are a little small and it'd be alot better if the back cushions were attached like the ottomans. No complaints for the price point. 600 is a good price for my first sofa purchase. Once ordered it took 3-5 business days and was incredibly DIY.

16. lokakuuta 2026
Oma-aloitteinen arvostelu
Belffin-logo

Vastaus yritykseltä Belffin

Dear customer,

Thank you so much for sharing your detailed feedback with us! We are thrilled to hear that you love the comfort and softness of the corduroy fabric, and that the delivery and assembly went smoothly for your first sofa purchase.

We also truly appreciate your helpful suggestions regarding the cushion size and the attachment design for the back cushions. Feedback like yours is invaluable to us, and we are committed to continually upgrading our product quality and design to deliver an even better experience.

Thank you again for choosing our brand, and we hope you continue to enjoy your sofa!

Best regards,

Customer Support Team

Saanut 5/5 tähteä

Bought this bc it folds out into bed…

Bought this bc it folds out into bed and also has footrest. Very comfy and easy to put together. Nice that you can easily remove and replace couch cushions covers if you own a naughty husky that likes to try and bury her bones in the couch.

7. lokakuuta 2026
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

We bought the L shaped couch with…

We bought the L shaped couch with console and pullout. First Assembly wasnt difficult but could have used a litte instructions, there are different feet for different sections and no instructions what so ever. Second the couch is very firm, which is ok but if your looking for comfort i wouldnt go with this company. The construction itself is very cheap and i dont have high hopes it will last. The console has visible screws sticking out of it on the inside, and when i contacted them about it i got some weird Ai response saying the construction is fine, so customer service seems none existant. I would have liked to echange the console for one without screws sticking out but doesn't seem humans are involed in their customer service. So overall not very happy with this 2k purchase. I will say they shipped it very quickly. We ordered it on a sunday and had it all 7 boxes by thursday.

6. syyskuuta 2026
Oma-aloitteinen arvostelu
Belffin-logo

Vastaus yritykseltä Belffin

Hi Scott,

Thank you for taking the time to share your detailed feedback. We're truly sorry to hear that your experience with our sofa and customer service did not meet your expectations.

We understand how frustrating it must have been to encounter missing assembly instructions, visible screws inside the console, and an unsatisfactory response from our customer service team. This is not the experience we want our customers to have.

Regarding the console, we'd sincerely appreciate the opportunity to review the issue and explore a suitable replacement for you. Please contact us at service@belffin.com with your order details and a few photos of the screws, so our team can investigate and assist you further.

We also appreciate your feedback regarding the sofa's firmness and assembly instructions. We'll share your comments with our product and service teams as we continue working to improve our products and customer experience.

Thank you again for your feedback, and we're glad to hear your order arrived quickly. We hope we can have the opportunity to make things right.

Best regards, Belffin Customer Service

Saanut 5/5 tähteä

We absolutely love our new couch!

We absolutely love our new couch!! We got the pull out modular corduroy sofa and it’s the best thing ever! The storage, the pull out and let me tell you THE SOFTNESS is AMAZING!! My only complaint is we went with white cause this couch was the only one that would fit in my living room and they didn’t have it in the green like I wanted. But the white is just as beautiful! I will say the multiple delivered was kinda annoying we got 2 boxes each day for like 3 days lol but it all worked out!

20. elokuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Finding a modular couch with a pullout sleeper:

I have been looking at Belffin ads on Facebook and Instagram for quite a few months now. My husband and I recently moved and knew that we wanted a modular sofa with a pull out section. Belffin had many styles to choose from and were reasonably priced. We ended up with the Huvona L shaped in navy blue with the sleeper and the ottoman. The sections came in several boxes delivered an several days. It was easy to track the packages on FedEx. The couch was easy to put together and is very comfortable. We had one flaw with a seat cushion and their service department was very quick to respond to my emails and find a solution. We are so glad we took the chance on this company.

14. elokuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I recently purchased the Nido pull-out…

I recently purchased the Nido pull-out for my reading room and I’m obsessed with how soft, comfortable and beautiful this loveseat is. It’s big enough for you to lay down and rest but small enough to fit in any small space. Shipping was very quick and building it took about 15 min on my own. I highly recommend Belffin, very high quality items.

7. elokuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

DO NOT USE THIS COMPANY IT IS NOTHING…

DO NOT USE THIS COMPANY IT IS NOTHING BUT A SCAM.

Product is very cheap and not made well. You cannot use the warranty you purchase because there is no way to get in touch with anyone. Im stuck with a couch that was broken within 2 or 3 months. Please please please do not give this "company" any more money. How they are still up and running is a total mystery to me.

29. heinäkuuta 2025
Oma-aloitteinen arvostelu
Belffin-logo

Vastaus yritykseltä Belffin

Hi Chelsea,
We’re sorry to hear that your experience did not meet your expectations. At Belffin, we take every customer concern seriously, and we would appreciate the opportunity to investigate what happened and assist you directly.
We’re currently unable to locate your order details from this review. Please reach out to our customer care team with your order information so we can review your case and provide the appropriate support.
We stand behind the quality of our products and our warranty service, and we’re committed to making sure every customer receives proper assistance.
Best regards,
Belffin Customer Care Team

Saanut 1/5 tähteä

Beware. No Customer service No delivery assurance

For two months I had to go through the worst process ever. Part of my sofa did not come in at all. I tried to contact customer service via phone but no one answers and you get a full mailbox so you can’t even leave a message. The worst experience is with SEEL. Beware. It is a scam and it is all AI driven. I literally had paid for this delivery assurance and seriously had no less than 30 email exchanges in which they were stalling for time and requesting information I had already provided over and over. So I have an incomplete sofa that I paid full price and no one was doing anything. I finally was able to reach customer service at Belffin directly and they gave me a refund for the ottoman that was missing. Zero compensation for literally hours of time spent trying to resolve this issue for nearly 2 months. I have never experienced such frustration in my life to get something so simple resolved. Unfortunately due the their scam of a company SEEL they use for delivery assurance I will never trust or recommend this company to anyone. Too little too late.

27. toukokuuta 2026
Oma-aloitteinen arvostelu
Belffin-logo

Vastaus yritykseltä Belffin

Hi Steve Oliver,
We’re sorry to hear about your experience and understand how frustrating it must be to be waiting for part of your sofa after such a long time.
At Belffin, we take delivery concerns and customer support issues seriously, and we would appreciate the opportunity to look into your case and help resolve the situation.
We’re currently unable to identify your order details from this review. Please share your order number or the email address used for your purchase so our customer care team can investigate the delivery status and assist you further.
We hope to have the opportunity to address your concerns and provide a better experience.
Belffin Customer Care Team

Saanut 1/5 tähteä

They say that the Uteeran Cloud Modular…

They say that the Uteeran Cloud Modular Sofa is "easy to assemble. NOT. No instruction manual...none online either. most "modules" go together, but several will no. Would not buy again.

13. heinäkuuta 2026
Oma-aloitteinen arvostelu
Belffin-logo

Vastaus yritykseltä Belffin

Hi Victoria Labon,
We’re sorry to hear about your experience and understand how frustrating it must be to be waiting for part of your sofa after such a long time.
At Belffin, we take delivery concerns and customer support issues seriously, and we would appreciate the opportunity to look into your case and help resolve the situation.
We’re currently unable to identify your order details from this review. Please share your order number or the email address used for your purchase so our customer care team can investigate the delivery status and assist you further.
We hope to have the opportunity to address your concerns and provide a better experience.
Belffin Customer Care Team

Saanut 1/5 tähteä

The sofa is sort of comfortable

The sofa is sort of comfortable. Unfortunately unlike the pictures lead you to believe the cushions are not in fact attached. I have to remove the cushion and a wood slat to use the storage. Because they’re not attached they constantly slide everywhere. I looked for a long time before I settled on this sofa and I am so disappointed. I wasted a lot of money for something that will now sit in storage. The green is a lovely color though.

8. heinäkuuta 2026
Oma-aloitteinen arvostelu
Belffin-logo

Vastaus yritykseltä Belffin

Hi Stephanie Garner,
We’re sorry to hear that your experience with the Uteeran Cloud Modular Sofa did not meet your expectations.
We understand how frustrating it can be when the assembly process is not as smooth as expected. We appreciate your feedback regarding the instructions and module connection, as this helps us identify areas where we can improve.
We would like the opportunity to better understand the issues you encountered and provide assistance. Please share your order details with our customer care team so we can look into this and help find a solution.
Thank you for taking the time to share your experience with us.
Belffin Customer Care Team

Saanut 1/5 tähteä

Don’t purchase

This company is a scam. The sofas are super short in stature. You pay all this money for them not to be comfortable. The cushions are small, so if you’re kind of plush like myself, don’t even waste your money. Trying to get a hold of someone for assistance is a true nightmare. And don’t get me started on the whole return process should you experience an issue. I will never order from them again. They literally pay co tent creators for good reviews!

8. toukokuuta 2026
Oma-aloitteinen arvostelu
Belffin-logo

Vastaus yritykseltä Belffin

Hi Melody Brantley,
We’re sorry to hear that your experience with your sofa did not meet your expectations. We understand that comfort, size, and overall fit are very personal factors when choosing furniture, and we appreciate you sharing your feedback.
We’re also sorry to hear about your concerns regarding the support and return process. At Belffin, we take customer feedback seriously and would like the opportunity to better understand your experience and provide assistance.
Please share your order details with our customer care team so we can review your case and look into your concerns further.
We’re committed to continuously improving our products and services to better serve our customers.
Belffin Customer Care Team

Saanut 5/5 tähteä

Great sectional for a family room

I have had this sectional now for one year next month. I have slept on it, and sit and lay on this every night. It has not sagged at all and I am 161lbs. Still firm, and at 1500.00, this is a steal. I cannot attest to the ones who have had poor results with the comfort and quality, but mine have been top shelf. Jan Penney

9. kesäkuuta 2025
Oma-aloitteinen arvostelu

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