OKA - Chelsea Arvostelua 279

TrustScore 4.5/5 tähteä

4,4

155-167 Fulham Road, SW3 6SN London, GB


Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Cushion combinations , and the wider world of interior design, stress me out big time ! All my fears were laid to rest by Ross whose profound knowledge and super-kind nature solved my living room d... Näytä lisää

Yritys on vastannut

Saanut 3/5 tähteä

I did my pre shopping checking that what i wanted was in store When I got there only 2 of the 8 items that I wanted where in stock It goes with out saying that I wasn't very happy I was then... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Ross at Oka Chelsea was absolutely brilliant and really went out of his way to help us. He took the time to find cushion palettes and styles that worked for what we needed, and made the whole process... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Sarita in the Chelsea store was a pleasure to work with. Not only has she got a great eye for design, but she went out of her way to assist us in our search for the right pieces for our home, and was... Näytä lisää

Yritys on vastannut


Yrityksen tiedot

  1. Huonekaluliike
  2. Sisustusliike
  3. Valaisinliike

Yrityksen kirjoittama

Our beautiful glass-fronted flagship store is located in the heart of London’s design scene, a stone’s throw away from the stylish King’s Road, where you will find countless high-end fashion and interiors shops. Our entire collection of furniture and accessories can be explored across the three floors, with pieces styled in seasonal room sets. Explore our light-filled upper floors or our moodily lit lower floor, styled by our visual team to give you abundant inspiration.


Yhteystiedot

4,4

Erinomainen

TrustScore 4.5/5 tähteä

279 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

New furniture for a new flat.

The design team were great.
The delivery men geat, hatd working and practical.
Fixing the delivery was hard, with two cancellations being a nuisance.

23. huhtikuuta 2026
OKA - Chelsea-logo

Vastaus yritykseltä OKA - Chelsea

Dear Ron

We are pleased you had such a positive experience in our Chelsea store, however, we are sorry to hear of the problems you encountered with booking your delivery, but we are thrilled that, once arranged, you received great service.

Your feedback means a lot to us and we hope you are happy with your purchases.

Warm regards
OKA

Saanut 5/5 tähteä

The shop assistant was very helpful and…

The shop assistant was very helpful and knowledgeable (as well as patient) about the lampshade I was proposing to buy. The service I received was excellent.

2. toukokuuta 2026
OKA - Chelsea-logo

Vastaus yritykseltä OKA - Chelsea

Dear Mark

Thank you very much for your kind feedback. We are delighted to hear about your positive experience in our Chelsea store and that you received such helpful and knowledgeable assistance.

Your comments are truly appreciated, and we hope you enjoy your new lampshade.

Kind regards,
OKA

Saanut 5/5 tähteä

Ross took very good care of us and…

Ross took very good care of us and guided us through our selection process. Friendly and knowledgeable.

5. toukokuuta 2026
Oma-aloitteinen arvostelu
OKA - Chelsea-logo

Vastaus yritykseltä OKA - Chelsea

Dear Keith

Thank you so much for your kind feedback. We’re delighted to hear you felt so well supported during your recent visit to our Chelsea store, and we’ll be sure to pass your lovely words on to Ross and the team.

We truly appreciate your feedback.

Kind regards
OKA

Saanut 5/5 tähteä

5 star service in store - Chelsea

Cushion combinations , and the wider world of interior design, stress me out big time ! All my fears were laid to rest by Ross whose profound knowledge and super-kind nature solved my living room design crisis ! Thank you Ross - you are a superstar and a hugely valuable asset to Oka . Very happy customer !

Oka needs to get rid of their unfair and illogical click and collect delivery charges when there are clearly internal stock deliveries to store .

5. toukokuuta 2026
Oma-aloitteinen arvostelu
OKA - Chelsea-logo

Vastaus yritykseltä OKA - Chelsea

Dear Michael

Thank you for your kind words. We’re delighted to hear that your visit to our Chelsea store was such a positive experience and that Ross provided attentive and helpful guidance while choosing your cushions. It’s great to know the additional information you were given proved valuable.

Your comments regarding click and collect have been noted and passed to the relevant teams for review.

We greatly appreciate your feedback.

Kind regards
OKA

Saanut 5/5 tähteä

Holly Kauder looked after me extremely…

Holly Kauder looked after me extremely well, and was very efficient in dealing with a delivery glitch. She is an amazing addition to the Oka team in your flagship shop on the Fulham road.

1. toukokuuta 2026
OKA - Chelsea-logo

Vastaus yritykseltä OKA - Chelsea

Dear Eve

We’re are sorry to hear that you had an issue with your delivery, but are delighted to hear that you received such lovely and helpful service from Holly during your visit to our Chelsea store. It is always rewarding to know our team delivers the attentive and personalised service we aim for.

We truly appreciate your feedback and hope to welcome you back again soon.

Kind regards,
OKA

Saanut 5/5 tähteä

Excellent products

Excellent products. Excellent in store service

24. huhtikuuta 2026
OKA - Chelsea-logo

Vastaus yritykseltä OKA - Chelsea

Dear Mark

Thank you for your wonderful review! We're delighted that you enjoyed your experience in our Chelsea store and found our team to be helpful. Providing exceptional service and quality products is our top priority, and we're so happy to know we met your expectations.

We hope to welcome you back again soon!

Warm regards
OKA

Saanut 5/5 tähteä

Sarita in the Chelsea store was a…

Sarita in the Chelsea store was a pleasure to work with. Not only has she got a great eye for design, but she went out of her way to assist us in our search for the right pieces for our home, and was consistently professional and knowledgeable. I cannot recommend a highly enough and look forward to working with her in the future.

24. huhtikuuta 2026
Oma-aloitteinen arvostelu
OKA - Chelsea-logo

Vastaus yritykseltä OKA - Chelsea

Dear Philippa

Thank you for your wonderful review. We’re delighted to hear that your visit to our Chelsea store was such a positive experience and that you received attentive and helpful guidance from Sarita. It’s great to know that her knowledge and expertise proved valuable.

We truly appreciate your feedback and look forward to welcoming you back soon.

Kind regards,
OKA

Saanut 5/5 tähteä

Holly Kaulder at OKA could not have…

Holly Kaulder at OKA could not have been more helpful.
She made the whole ordering process so easy from start to finish.
The delivery team were brilliant and kept us updated as to when the furniture would be delivered.
The products are good quality .
I would definitely recommend shopping with OKA

29. huhtikuuta 2026
Oma-aloitteinen arvostelu
OKA - Chelsea-logo

Vastaus yritykseltä OKA - Chelsea

Dear Patricia

Thank you for your lovely review. We are delighted to hear about your positive experience at our Chelsea store and your wonderful comments about Holly, it's lovely to know that she provided you with such exceptional service.

We are also pleased that you received an email from our delivery partner so promptly and hope that you are happy with your purchase.

Your recommendation is greatly appreciated.

Warm regards
OKA

Saanut 3/5 tähteä

I did my pre shopping checking that…

I did my pre shopping checking that what i wanted was in store
When I got there only 2 of the 8 items that I wanted where in stock
It goes with out saying that I wasn't very happy
I was then told that the manager didn’t up date the stock data on the website
Nevertheless the young guy at the cushion department was very helpful and we did find some valid alternatives
But not really what I wanted
As I came from Italy to by my cushion covers I had to do with what was in stock

25. huhtikuuta 2026
OKA - Chelsea-logo

Vastaus yritykseltä OKA - Chelsea

Dear Lulu

Thank you for sharing your review. We regret that you found so few items from your online check in our Chelsea store, especially as you travelled from Italy. The stock information is updated daily, and it is recommended, on our website, that the store is contacted prior to visiting to confirm the product(s) are still available.

We are pleased to hear that our team member, Ross, was able to provide his expert guidance while choosing your alternative cushion covers and we hope that they will enhance your space.

We apologise for the inconvenience caused and should you require any further assistance, please do not hesitate to contact our Customer Service team on 03330 042 042, who will be happy to help.

Kind regards,
OKA

Saanut 5/5 tähteä

Great stylish product and customer…

Great stylish product and customer service

24. huhtikuuta 2026
OKA - Chelsea-logo

Vastaus yritykseltä OKA - Chelsea

Dear PZ

Thank you for taking the time to share your kind review. We’re so pleased to hear you’re happy with both the service and your item.

Your feedback means a lot to us and we hope to welcome you back again soon.

Kind regards,
OKA

Saanut 5/5 tähteä

Oka Chelsea

Ross at Oka Chelsea was absolutely brilliant and really went out of his way to help us. He took the time to find cushion palettes and styles that worked for what we needed, and made the whole process feel much easier. He was patient, knowledgeable and genuinely helpful throughout. Fantastic customer service — thank you, Ross!

25. huhtikuuta 2026
Oma-aloitteinen arvostelu
OKA - Chelsea-logo

Vastaus yritykseltä OKA - Chelsea

Dear Customer,

Thank you so much for your kind feedback. We’re delighted to hear about your experience in our Chelsea store, and we’ll be sure to pass your lovely words on to Ross and the team.

It’s wonderful to know you felt so well supported, and we hope to welcome you back again soon.

Kind regards,
OKA

Saanut 5/5 tähteä

Excellent service

Excellent service, very helpful staff

2. huhtikuuta 2026
OKA - Chelsea-logo

Vastaus yritykseltä OKA - Chelsea

Dear Vina,

Thank you for your kind feedback. We’re so pleased to hear about your visit to our Chelsea store, and we’ll be sure to pass your comments on to the team.

We hope to welcome you back again soon.

Kind regards,
OKA

Saanut 5/5 tähteä

Service is professional

Service is professional, knowledgeable and very friendly 👍😀

1. huhtikuuta 2026
OKA - Chelsea-logo

Vastaus yritykseltä OKA - Chelsea

Dear Paula,

Thank you for your kind feedback. We’re delighted to hear about your experience in our Chelsea store, and we’ll be sure to pass your comments on to the team.

We hope to welcome you back again soon.

Kind regards,
OKA

Saanut 2/5 tähteä

Delivery problems and communication…

Delivery problems and communication difficulties

31. maaliskuuta 2026
OKA - Chelsea-logo

Vastaus yritykseltä OKA - Chelsea

Dear Cem

Thank you for taking the time to share your review.

We are sorry to hear of the difficulties you experienced with your delivery, and are pleased that our Chelsea store and customer service team were able to resolve the situation promptly and to your satisfaction.

We thank you for your feedback and apologise for your inconvenience.

Kind regards
OKA

Saanut 5/5 tähteä

We bought a lovely rug from Oka

We bought a lovely rug from Oka. Thank you. The delivery arrangements were superb

3. huhtikuuta 2026
OKA - Chelsea-logo

Vastaus yritykseltä OKA - Chelsea

Dear Anne

Thank you for your review. We're so happy to hear that you love your rug and we are pleased that your delivery went smoothly.

We truly appreciate your feedback.

Kind regards
OKA

Saanut 5/5 tähteä

Returned a couple of cushion covers I…

Returned a couple of cushion covers I had bought online by visiting the store where v helpful staff member initiated a refund by emailing customer service dept .Am v happy with all the other cushions I bought . Website easy to navigate and save favourite items when browsing . Overall a very good experience with Oka

1. huhtikuuta 2026
OKA - Chelsea-logo

Vastaus yritykseltä OKA - Chelsea

Dear Orla

Thank you for taking the time to share your review. We are glad the team in our Chelsea store were helpful in processing your return, and we are delighted that you are pleased with your other cushions and found our website easy to use.

We appreciate your feedback and hope that you will visit us again soon.

Kind regards
OKA

Saanut 5/5 tähteä

Lovely branch of OKA

Lovely branch of OKA ! The girls in there are so helpful and kind

And the shop stocks the most wonderful selection of their goods !

19. maaliskuuta 2026
OKA - Chelsea-logo

Vastaus yritykseltä OKA - Chelsea

Dear Mrs Beresford-Wylie

We appreciate your kind words about our Chelsea store and the team's helpfulness, providing exceptional service is our top priority. We are also pleased that you enjoy the wonderful selection of goods we stock.

We look forward to welcoming you back again soon!

Kind regards
OKA

Saanut 5/5 tähteä
OKA - Chelsea-logo

Vastaus yritykseltä OKA - Chelsea

Dear Sandra

Thank you for your lovely review. We’re delighted to hear you had such a great experience at our Chelsea store and found the team there friendly and helpful.

Your feedback means a lot to us.

Kind regards,
OKA

Saanut 5/5 tähteä

Excellent service

24. maaliskuuta 2026
OKA - Chelsea-logo

Vastaus yritykseltä OKA - Chelsea

Dear Rachel

Thank you for your kind words. We’re so pleased to hear you had a positive experiences with us, and we really appreciate your support.

We look forward to welcoming you back again soon.

Kind regards,
OKA

Saanut 1/5 tähteä

Mislead be the sales women

I was given a gift, 2 beautiful bowls but there were blue and everything in my house is not blue. I was also given the receipt without price on it, so I could exchange it if needed.
So, we decided to exchange the bowls, for something that will suit our house. We got to the shop and we were told (by mature sales assistant) that the total was £85, we spent time to look for an item of £ 85, just to be told by different sales person that the total 85 x 2. The women then disappeared as she was misleading us from the start. Then we had to spent the time again to look for different items.
Just to let you people know that be on top of the things as they are there to screw you up.

29. maaliskuuta 2026
Oma-aloitteinen arvostelu
OKA - Chelsea-logo

Vastaus yritykseltä OKA - Chelsea

Dear Steven,

Thank you for your review. We are very sorry to read about your experience in store and sincerely apologise for the confusion caused during your visit.

We understand how frustrating this must have been, particularly after spending time selecting an item based on the incorrect information provided. This is not the standard of service we expect to deliver.

Your feedback has been shared with the relevant store team so that this can be reviewed and addressed.

Kind regards,
OKA

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.

Lue lisää muunlaisista arvosteluista.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin