Set up subscription for macusure tablets to be delivered to my mum. Delivery, customer service and quality of tablets are excellent. Just one thing, I find the website frustrating. I wanted to check... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Set up subscription for macusure tablets to be delivered to my mum. Delivery, customer service and quality of tablets are excellent. Just one thing, I find the website frustrating. I wanted to check... Näytä lisää
Yritys on vastannut
Incorrect product delivered. But customer service dealt with it immediately once reported. I am amazed what a great support service they have and how fast issue being resolved.
Yritys on vastannut
I usually buy hylo night from Amazon for my dog as she cannot blink due to facial paralysis. I went into a panic when I couldn’t get my hands on any thankfully this site wasn’t sold out first time ord... Näytä lisää
Yritys on vastannut
A few days ago I submitted a 1 * review for this Company. I am pleased to say I have since had an email apologising for the delay in delivery, as Royal Mail had lost the parcel. They immediately sent... Näytä lisää
Ocular Express - Your Online Opticians managed by GOC UK registered Optometrists - We Prioritise Evidence Based Research in manufacturing our supplements to help manage conditions such as Macular Degeneration, Diabetic Retinopathy and Glaucoma.
86-90 PAUL STREET, EC2A 4NE, LONDON, Yhdistynyt kuningaskunta
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 33 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I usually buy hylo night from Amazon for my dog as she cannot blink due to facial paralysis. I went into a panic when I couldn’t get my hands on any thankfully this site wasn’t sold out first time ordering from here no issues whatsoever and came within three working days.

Vastaus yritykseltä Ocular Express
Great price and great not to have the hassle of walking to the nearest chemist and speedy delivery

Vastaus yritykseltä Ocular Express
A few days ago I submitted a 1 * review for this Company. I am pleased to say I have since had an email apologising for the delay in delivery, as Royal Mail had lost the parcel. They immediately sent out a replacement which I received today. Thank you for correcting this promptly.
Still not received the latest order despite Royal Mail saying delivered!
My medication arrived on time I didn't have to do anything apart from pick it up from my door mat, I am very pleased with the service

Vastaus yritykseltä Ocular Express
Fantastic service only been taking the capsules just over a month but my eyes are much better. also having it on monthly subscription I don't need to remember to order them. Thank you so much

Vastaus yritykseltä Ocular Express
My optician recommended you and I found it easy to order, and prompt delivery
I placed an order for eye drops.
There’s a shortage of this eye drops in the country so when I saw it in stock on Ocular Expres’s website, I ordered it immediately.
However, after three days, I received an email saying that the product was out of stock and if possible to receive another item that says not for sale but it’s the same product.
Of course, I said no and requested for a refund.
I don’t think that they were happy with my request for the refund. They refunded me all right but the method of refund was not the norm.
They refunded me using an eCheque. They could’ve just refunded me by the same way that I paid them. They could’ve just refunded back onto my card which would only take 3 - 5 working days to clear.
But an eCheque put my refund into pending for 7 working days to be processed and another 3 - 5 working days to be cleared on to my original payment. Long process for no good reason.
Due to the bank holiday weekend it took 10 days to clear on my PayPal account and another 3 - 5 working days to complete.
I would not recommend Ocular Express to anyone.
There are ample online Pharmacies without the added hassle of having to go back and forth over a refund which should’ve been easy and straightforward.
But was not and as I write I still haven’t received my refund yet or should I say it’s still not cleared.
I feel that you are interested in making me feel satisfied with your service, which I am. On this occasion the two small packs were posted together in the same packing and I was very pleased to receive them without the previous problem of one going astray. Keep up the good work!
Quick prompt order and delivery x tracking was available and very helpful

Vastaus yritykseltä Ocular Express

Vastaus yritykseltä Ocular Express
Delivery of tablets on time every month. Very reliable. As to whether the tablets are working remains to be seen. I will have to wait until my next appointment at the Opticians.

Vastaus yritykseltä Ocular Express
Went to my Opticians and was recommended to take Macusure for my AMD. Quick delivery very happy

Vastaus yritykseltä Ocular Express
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