Set up subscription for macusure tablets to be delivered to my mum. Delivery, customer service and quality of tablets are excellent. Just one thing, I find the website frustrating. I wanted to check... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Incorrect product delivered. But customer service dealt with it immediately once reported. I am amazed what a great support service they have and how fast issue being resolved.
Yritys on vastannut
I usually buy hylo night from Amazon for my dog as she cannot blink due to facial paralysis. I went into a panic when I couldn’t get my hands on any thankfully this site wasn’t sold out first time ord... Näytä lisää
Yritys on vastannut
A few days ago I submitted a 1 * review for this Company. I am pleased to say I have since had an email apologising for the delay in delivery, as Royal Mail had lost the parcel. They immediately sent... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Ocular Express - Your Online Opticians managed by GOC UK registered Optometrists - We Prioritise Evidence Based Research in manufacturing our supplements to help manage conditions such as Macular Degeneration, Diabetic Retinopathy and Glaucoma.
Yhteystiedot
86-90 PAUL STREET, EC2A 4NE, LONDON, Yhdistynyt kuningaskunta
- 02033020377
- admin@ocularexpress.co.uk
- ocularexpress.co.uk
4,5
Erinomainen
66 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 33 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Fantastic customer service
Incorrect product delivered. But customer service dealt with it immediately once reported.
I am amazed what a great support service they have and how fast issue being resolved.
8. heinäkuuta 2026
Vastaus yritykseltä Ocular Express
Goodmorning Neringa,
We are very sorry to hear you have recieved the incorrect product, please do get in touch with our team at info@ocularexpress.co.uk to have a replacement sent out.
Website can be frustrating to navigate
Set up subscription for macusure tablets to be delivered to my mum. Delivery, customer service and quality of tablets are excellent. Just one thing, I find the website frustrating. I wanted to check the subscription as mum had a query. Click on ‘my subscriptions’ tab and nothing happens. Also better to use computer or laptop if you want to look in any detail at, for example, your account, as this area isn’t completely available when using iPhone. But this seems to be the case with most websites and looking at them on your phone.
All in all, a great service from ocular express, thank you.
24. kesäkuuta 2026
Vastaus yritykseltä Ocular Express
Hi there,
Thank you for your review and for giving us areas of improvement to be able to provide you with a better service. We are currently in a development phase for the mobile interface for the website so some changes are being made which will help customers in the future but currently affect the way they manage their subscriptions. We do apologise if this has caused you any issues, in the meantime, if you need anything at all or have any issues with your subscription, please email our team info@ocularexpress.co.uk and we will aim to answer you within the same day to resolve your query.
All the best and thank you for being a valued customer with us at ocular express.
Ocular Express Customer Service Team
Great place to order Evo Tears for the…
Great place to order Evo Tears for the lowest price.
5. heinäkuuta 2026
Vastaus yritykseltä Ocular Express
Thank you Andrea, were happy you received your eye drops ! We hope you visit our store again! All the best
Ocular Express Team
Very helpful as I had cataracts removed…
Very helpful as I had cataracts removed etc recently. Eye test done and new glasses chosen. See them again in another year Hannah was very helpful as were all the staff.
22. helmikuuta 2026
I was thrilled to find the eye drops…
I was thrilled to find the eye drops that I needed. They are only sold in the UK, Europe and not in the US. My products arrived as scheduled. I highly recommend Ocular Express to my friends and I will reorder again! Thank you!
15. kesäkuuta 2026
Vastaus yritykseltä Ocular Express
Amazing! Were very happy your drops arrived on time. We thank you for your kind words and your recommendation. We look forward to seeing you again!
All the best
Ocular Express Customer Service Team
Vastaus yritykseltä Ocular Express
Hi Terry, were very happy to have kept you up to date and given your delivery on time. As always our team is just an email away to help! all the best
Ocular Express Team
they came early
1. kesäkuuta 2026
Vastaus yritykseltä Ocular Express
Amazing ! Enjoy your order!
Ocular Express Team
Vastaus yritykseltä Ocular Express
Hi Barbara,
Lovely to hear that your package arrived barbara, were very happy you enjoyed your experience with us at ocular express and hope to see you again soon!
all the best
ocular express team
It managed to sort out a lost delivery…
It managed to sort out a lost delivery for me.
8. toukokuuta 2026
Vastaus yritykseltä Ocular Express
Hi Pamela, were happy to support you in the best way we can! were very happy you have been a customer with us and hope to hear from you again soon!
The package was left on my doorstep rstep as…
The package was left on my doorstep as I was away.
They deliveries were posted through the letterbox, upto 1 month ago, I was at home on that occasion.
As I have not yet returned home, I assume the package is still outside.
I don't think this is satisfactory.
I would appreciate your comments.
Ann Willcock
8. toukokuuta 2026
Vastaus yritykseltä Ocular Express
Hi Ann,
Thank you for bringing this to our attention, can you kindly contact us via our email address: admin@ocularexpress and one of our team members will investigate why this happened with the courier and if a replacement can be arranged.
Thank you
Regards
Ocular Express Customer Service Team
Vastaus yritykseltä Ocular Express
Hi Elaine,
Thank you for shopping us at ocular express, were very happy you recieved your order and hope to see you again soon. Our optometrist team are always here to help!
all the best
Ocular express team
Brilliant experience
Brilliant experience, I have now signed up to monthly prescription
7. maaliskuuta 2026
Vastaus yritykseltä Ocular Express
Amazing news! Were very happy you had a good experience and will do our best to ensure that we look after you!
All the best
Ocular Express Team
Delivery was quick
Delivery was quick, item was well packed and the product is awesome.
6. helmikuuta 2026
Vastaus yritykseltä Ocular Express
Hi Berlin!
Our team just wanted to say that were really glad you enjoyed your product and that we provided a good service. Thank you for shopping with us at!
All the best
Ocular Express Team
Vastaus yritykseltä Ocular Express
Hi Mr Shepherd,
Thank you so much for your kind words, we ar Ocular Express are pleased to have given you good service.
All the best
Ocular Express Team
Macusure subscription
My monthly subscription is always on time, with useful notifications about the delivery.
Good product and competitively priced.
25. tammikuuta 2026
Vastaus yritykseltä Ocular Express
Hi Jane,
Thank your for your kind review, were very happy to have given you a good service and will strive to continue to do so!
All the best
Ocular Express Team
Amazing products and service
The product I purchased-Hylo is quite difficult to get hold of, however Ocular Express stock it .
Ordered on Wednesday , delivered on Thursday .
Very impressed with this company.
28. tammikuuta 2026
Vastaus yritykseltä Ocular Express
Hi Walter,
We just wanted to say from the ocular express team that were very pleased to have given you a good service and that you received your product! We try to always stock hylo night and the hylo range and will continue to do so!
Thank you for being a valued customer with us.
All the best
Ocular Express Team
Vastaus yritykseltä Ocular Express
From the Team: we just wanted to give you our thanks for your kind words! Were honestly very pleased to have given you good service.
All the best
Ocular Express Team
Received my purchase very quickly and…
Received my purchase very quickly and no problems encountered
30. marraskuuta 2025
Vastaus yritykseltä Ocular Express
Hi Margaret,
Thank you for your review. Were glad the team was able to give you a quick delivery and service! Thank you for being a valued customer with us at ocular express!
All the best
Ocular Express Optician Team
Great Value for Eye Health Support
Great Value for Eye Health Support
I’ve been taking the Macusure Vision Support supplement for a little while now, and I’m really pleased with it. The formula is based on the trusted AREDS II research and includes lutein, zeaxanthin, bilberry, and pine bark extract – all well-known for supporting long-term eye health.
The capsules are easy to swallow, vegan-friendly, and don’t have any unpleasant aftertaste. I appreciate that it’s made in the UK, which gives me confidence in the quality. At this price point, it’s excellent value compared to similar eye supplements on the market.
As a Healthcare professional myself, i can confirm this is the best product i have used which has worked for myself.
I already feel more reassured about supporting my vision for the future, and I’ll definitely be continuing with these. Highly recommend for anyone looking to take care of their eye health.
5. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ocular Express
Hi Ya-seen,
Thank you for your kind words. We look forward to supporting your vision in the future.
All the best
Ocular Express Team
Efficient and personal service.
26. marraskuuta 2025
Oma-aloitteinen arvostelu
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