Numerade Arvostelua 

I signed up for their free subscription to try and understand a question I was having trouble with. The solutions provided were not only wrong but I was charged despite cancelling the subscription. I then emailed to be told that they didn't have a refund policy and that it was my fault for not cancelling in time despite the trial still being in place. Would not recommend.

I bought the subscription saying that there would be a 7 day free trial and saying I would be charged $0 now but as soon as I entered the order I was instantly charged in my bank. On top of that, I did not receive any benefits. I would rate my experience a 0 if I could. I also got billed twice!

I’m sad to see so many comments regarding so many complaints for unlawful credit charge. Not only in this forum i checked reddit , quora as well there’s so many people who had this issue. I myself got target today of unlawful and unethical credit charge. There’s so much proof that there could be a very strong case against numerade and how they’ve failed to resolve this issue, since many people had to call their bank and revert funds or block from numerade since customer support team won’t do anything. I myself am thinking of filling a legal complaint against numerade to consumers affairs office. So numerade if you’re seeing this i better get my refund back because i have solid proof with all the confirmation of my subscription cancellation.

THIS IS A REPLY TO NUMERADE’S REPLY BELOW 👇:
I do understand what you’re trying to say , explain me when i canceled the subscription even after that i got charged and why was my account active? I even got the confirmation mail that you won’t be charged and that your plan is canceled now. The offer you’re saying was free few month and then 6.99 so I canceled it on a day before my free trial ended so how come i got charged? And why was my account active even tho I canceled it and received confirmation email from your end which I already provided? Do you have any explanation?. For an end user once they receive a confirmation or free plan cancellation they think they’re safe and sound but this is first time I’ve encountered on any platform. Unfortunately since you’ve blatantly said that refund won’t be approved and since i have all the proofs I’ll duely do a chargeback on my credit card tomorrow. You’re not getting any penny from me like you try to thug other people. More chargeback leads to a damage to your company so good luck on this ongoing endeavour of scamming innocent students. I’ll also try to file a formal dispute complaint in consumers affair although my complaint won’t have much effect but atleast it’ll shine a light towards the shady business of numerade. Thank you

I am truly disappointed with this site. I made a 7 days trial subscription last week and since I couldn’t find an answer to my question I cancelled my subscription after one or two days. However after 7 days they charged me. I’ve reached out to many people from the support team and they all said I must have cancelled my subscription before 7 days trial. But the thing that they won’t accept is that I ALREADY DID before 7 days! They are not paying my money back!

Numerade Made My Classes Easier And With Their Advanced AI Tutors, Being The Best In Class Was Very Easy

Has really helped me with explanations and working out to questions I have regarding first year tertiary level physics!

Scam. Stay away.

The site mislead that the question has been answered. But there was no answer. They use AI content to scam people.

I love how you can get an instant explanation for math equations. And not only that but there is a pro also working out the problem to make sure you not only get the right answer but you really understand how you got it.

What didn't go wrong here. The prompt reply from "Mary" is the only redeeming quality that this "business" has. Their refund policy is a "You gave us money, we wont give it back no matter what". I honestly would Stear very clear of this "Application", as its not worth the $19.99 that they stole from me, and are refusing to return. The other issue is that when your "Free Trial" is up, they don't email you or notify you that it is ending.

Edited - The trial was canceled on the 5th, not the 6th. I have email proof. This company is a sham. I will be filing charge back on Monday with my Bank

Edit #2 This does not require any further Contact from the company.
From the email chains I have received and the "Its your fault you didn't cancel the "Free trial" comments, I'm 100% at this time of the belief that this company is a sham and a scam. They don't offer the services that they claim they provide. The number of issues that this company has had with other users speak volumes to how they operate. I would 1000% stay way from this company. that's $20 bucks that was stolen from me that I will not get back if they are to believed. If you really need help with stuff for college, go to your student services and see if they offer actual tutoring. Not This sham

Signed up 1 day pass and instead charged for monthly, big scammers avoid at all cost. Never even received the membership or day pass. No free trail just took money without giving day pass. AVOID THIS SERVICE AT ALL COST!!!

Update: I have been charged yet they claim I haven’t

It's very good and honestly company with good principle that guide it
I learned how to manage the affairs of company bylaws

My experience is of great value to my education. The video is clear and concise. It focuses on providing solutions to grey areas.

I can't thank Numerade enough for making complex concepts easy to understand. The clear explanations and engaging videos have turned what used to be a struggle into a learning adventure

I like this because it helps me to grow and improve my skills using my valuable time instead wasting it by doing nothing.

it is a great website , it has helped me a lot with school work and other things I did not understand. thumbs up.

Any respectful company would issue a refund if the customer isn't happy with their service. Insisting on refusing is a sign that it's not there to offer a service, it's just a way to collect money.

Numerade helps me to understand more easily the problems of my college subjects.

Caution!

I had an awful encounter, so I strongly advise against enrolling in the free trial. Despite canceling, I was billed. I didn't log in, and yet I got charged for two months before realizing. Customer service is unresponsive and refuses to issue a refund. Steer clear of this website and its free trial!

Numerades features made it easier for me and my students get through classes so much easier. The support that this program has have helped many students and has given them a help of hand. Thank you for adding the extra support and for the AI tutor and textbooks that were added and given.