Ordered a pair £150 womens Adidas handball spezial trainers. Have wanted them for such a long time, but being a single mother of 3 I'm always bottom of the pile! Finally treated myself to them. They n... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Ordered a black snoopy moonSwatch before checking trustpilot, I got worried but the whole process was smooth and I was kept updated via emails often. Once the product was dispatched it arrived within... Näytä lisää
Worse service I have ever came across order was placed 6th of march apparently would be dispatched within 48 hours still haven’t received anything 0 updates told lies it’s been shipped twice. Tracking... Näytä lisää
I ordered an Omega x Swatch Moonswatch on 8th December and as of today (23rd December) it’s still not been dispatched. Given previous reviews, which I wish I’d seen before purchasing, I don’t anticipa... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
We pride ourselves in being a stockist of the most hyped streetwear and footwear collections. No need to browse through unwanted items - enabling a seamless shopping experience. All of our sneakers and clothing are sourced via trusted vendors based throughout the UK and Europe. Our team of specialists hand pick, scan & qualify the authenticity of each item. We also ensure quality issues/faults are picked up and sent back to our suppliers before they even get the chance to reach you.
Yhteystiedot
NOT ON THE SHELF LTD, 2 Merus Court, Meridian Business Park, Leicestershire,, LE19 1RJ, Leicester, Yhdistynyt kuningaskunta
- sales@notontheshelf.co.uk
- notontheshelf.co.uk
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Muut katsoivat myös näitä
Ordered my daughter some trainers for…
Ordered my daughter some trainers for her birthday, and delivery stated 3-4 days upon check out! These were ordered on 6h Sept and it’s now the 16th! I have tried on numerous occasions to contact them, but haven’t heard a thing back.
You didn't get 5 stars as your…
You didn't get 5 stars as your communication regarding delivery could be better. Otherwise pleased with the overall experience with your company.
18 days late and won’t accept returns…
18 days late and won’t accept returns terrible company stay away
Super easy to purchase and great…
Super easy to purchase and great communication. Also not inflated prices on hard to find items. Great all round.
No response after numerous attempts to get in contact
I ordered an item which costed £300+ for a birthday not realising the dispatch time - I contacted the company 3 days after placing my order to see if they could have it shipped out earlier so that it would arrive on time. They replied quickly and informed me that the product I had ordered was undergoing authentication and they would stick it on 24h shipping to ensure it arrives with me in time for the birthday.
After checking my order on the order confirmation link, the item has not been shipped. It has now been a week and a half since the item was bought (over the dispatch time they have said to allow) and there has been no confirmation that my item has been sent.
I have contacted the company numerous times using their customer service and sales email and I have received no correspondence, despite their website saying they endeavour to reply within 6 hours.
Sadly the customer service is awful and will probably put me off ordering from here in the future!
Can’t fault at all
Can’t fault at all, my order took a long time to come just with being out of stock, but Jack in client support kept me updated. Order arrived today and my daughter is over the moon.

Vastaus yritykseltä NOT ON THE SHELF
Delivery is slower than advertised
Good honest company but delivery is not what is advertised. Much longer!
The advertised delivery is not 1-7. At the time I ordered is was advertised at 1-3.

Vastaus yritykseltä NOT ON THE SHELF
Excellent service
Great watch
Great watch, great communication thank you 👌🏻
Great service
Ordered a watch , out of stock with other suppliers. Read reviews and thought I’d made a huge mistake however watch arrived within 3 days ! Good email communication.
NOT EVEN WORTH ONE STAR! DO NOT USE THIS SITE!!
Not even worth one star!!!
Absolutely terrible, told me a could return a £300 watch to then be ignored for over a week!!
Absolute disgrace the amount of messages and emails I have sent and no reply.
Terrible customer service.
Do not use this company total fraud set…
Do not use this company total fraud set up. Take your money. No goods. No response to emails. DISGRACEFUL
Ordered Nike 95 turquoise and no…
Ordered Nike 95 turquoise and no updates and no response to emails. A very upset 😢 teenager who wanted them for holiday. Contacting the bank and reporting fraud
If I could rate this company a zero
If I could rate this company a zero. They don’t respond to you & your order will not arrive thank god I was fully refunding back from my bank don’t waste your time. I sent emails insta messages Facebook & calls & yet I was totally ignored
Ordered a pair of trainers
Ordered a pair of trainers, no update on delivery sent 4 emails and messaged on instagram then thought let me look what reviews are and what a shock bad!! Will give it till the weekend then reporting it as fraud! Shocking customer service say they will reply in 6 hours well another JACK hasn’t replied in 72 hours! Just a massive scam why do people think that’s ok to do people who go a graft for their money.
I should have checked here before…
I should have checked here before placing my order but got carried away. I placed an order on my birthday for what was supposed to be delivered in 2-3 days and I haven’t received it. It’s been a week. I contacted every email listed and sent through the chat option on the website and still no response. I am contacting my bank to flag this as fraudulent because quite frankly, it is. Bad service and extremely bad experience.
DO NOT USE THIS COMPANY!!!!
DO NOT USE THIS COMPANY!!!!! They are scam artists!!!!. They sell you something they do not have. Promise you 3-4 days delivery. You then wait 2 weeks with a none existent customer service.
ITS A SCAM!!!! Stay clear
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