The notary officer seemed visibly uncomfortable in dealing with people from other cultures and their language problems. It wasn’t as smooth as expected and lacked requisite level of courtesy. In the l... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Never had a package say delivered but actually never was. Glad I spent the extra on this ins. The compan site easily walked me through the steps of making the claim and setting up the vitual appointme... Näytä lisää
Yritys on vastannut
This is just such an efficient way to get notarized documents! Right from the comfort of your home and such a smooth process! would highly recommend and will definitely be using them again!
Yritys on vastannut
The agent was patient as we had a slight delay in connection.. I was able to chose an immediate appointment- I was 11th in line and it took about 5-10 only for me to join the meeting, and complete the... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Convenient online appointment booking with flexible evening and weekend hours. We make it easy to find a notary, at times that work for you.
Yhteystiedot
2 Simcoe St S Unit #300, L1H 8C1, Oshawa, Kanada
- 18883130909
- david@notarypro.ca
- notarypro.ca
4,7
Erinomainen
11 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 99 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Convenient, Fast - highly recommend
Convenient, fast, personable. Highly recommended.
26. kesäkuuta 2026
Vastaus yritykseltä NotaryPro
Thanks a ton for the awesome review! We're so glad you had a great experience with us. Your recommendation means a lot!
Quick, but no one appreciates hidden fees
I must say that the service was quick. I needed a notary at the very last minute, and the process of booking the service online was quick and easy. My husband and I arrived at the notary's house less than an hour later, and he was pleasant and professional. Unfortunately, his credit/debit card reader wasn't working, so he was unable to process our payment on the spot, which was a bit of an inconvenience. We were also somewhat surprised when he asked us how much the payment was supposed to be, but he did explain that he was "fairly new to all this." The amount that I was quoted via email beforehand was 82.90. The notary asked us to simply INTERAC him 82 dollars directly. We asked him to send us his email address for the payment, which he did. Within minutes of leaving the location, we made the 82.90 dollar payment. He then contacted us to say that the amount was actually 95+, that he had therefore rejected the INTERAC payment, and that we needed to send him the correct amount. The increase was both unexpected and unexplained. This felt to us like a "bait and switch," so we obviously requested a breakdown. We were told that the 95 dollars included all applicable taxes and fees. To be clear, the difference of 12 or so bucks is obviously not the issue here. Twelve bucks is negligible. This is a question of professionalism and transparency. I revisited the original email confirmation that I had received, and I saw that there was in fact mention of a fee, but it was 2 dollars. The email also stated that under no circumstances should the notary accept direct payment from the client; payment should be sent directly to Notary Pro only. Obviously, I had not noticed this part of the email. In any event, we can give only 2 out of 5 stars, and this is for a few reasons. Our position is that 1. The full amount should be provided to the client upfront and in full so that a decision can be made regarding whether to use the service or pursue another avenue. If Notary Pro can include the 2 dollar fee in the preliminary email, it means that the 12 dollar fee can be included just as easily. 2. If there is a rule against paying the notary directly, this should not have been offered as an option when we were at the location. 3. The notary should absolutely know the exact amount that the client should pay rather than asking the client what the total amount is. Finally, a couple of hours later, I received an email from Notary Pro requesting payment. However, this came after the notary had already been paid the full revised amount of 95+ via INTERAC. This indicates that there was an internal communication breakdown somewhere along the way. In short, the speed and convenience are impressive; however, the lack of transparency and professionalism are areas that Notary Pro should absolutely strive to address.
29. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä NotaryPro
HI KCJ,
Thank you for taking the time to share such detailed feedback. We truly appreciate your recognition of the speed, convenience, and professionalism of our service, and we’re glad we were able to help you find a notary on short notice. We also appreciate your kind words about the notary’s pleasant and professional manner during your appointment.
We’re sorry for the confusion and frustration regarding the payment process. We completely understand the importance of having clear, upfront information about fees and payment instructions, and we appreciate you bringing these concerns to our attention.
For clarification, payments should always be processed through NotaryPro, and notaries should not request direct payment from clients. We apologize that this process was not followed and for the inconvenience this caused. We are reviewing this matter internally to ensure our procedures and communication are clear for both clients and notaries.
We would appreciate the opportunity to look into your specific appointment details and make this right. Please contact our support team directly so we can review what happened and provide an appropriate resolution.
Thank you again for your valuable feedback. We are committed to improving our service and ensuring every client receives a transparent and professional experience.
Talia
It took 15 minutes just to get the…
It took 15 minutes just to get the connection to work. Your customer service representative last week told me that any Video-enabled device would work for the process. I said iPhone? She said yes. And yet one week later when we started the video call with the notary, it did not work. She said that I had to use Google Chrome. But iPhones use the Safari browser.
Anyway, we got it figured out. It just took a long time and was a very convoluted process using an iPhone.
I’m grateful that the notary was kind, professional, and patient.
2. heinäkuuta 2026
Vastaus yritykseltä NotaryPro
Hi Val,
Thank you for taking the time to share your experience. We're so glad to hear that your notary was kind, professional, and patient throughout the process.
We're sorry to hear about the difficulty connecting to your appointment and understand how frustrating it must have been after being told that your iPhone would work. While our platform does support iPhones, connection issues can occasionally occur depending on the browser settings or device configuration. We apologize for the confusion and the extra time it took to get everything working.
Your feedback is very helpful, and we'll share it with our team so we can improve both our guidance and the overall experience for future customers. We appreciate your patience and are glad you were ultimately able to complete your notarization.
Talia
Unwelcoming
The notary seemed annoyed from the start even though everything had gone smooth. They acted even more unimpressed when I told them that the whole (one page) document needed to be completed. There were 3 spots where my name went and one spot where my husbands name went and they only filled in two of the spots the first time around. They also were careless putting the text entry box overlapping with the existing text in the document.
2. heinäkuuta 2026
Vastaus yritykseltä NotaryPro
Hi Mallory,
Thank you for taking the time to share your feedback with us and for choosing our service. We appreciate the opportunity to assist you with your document.
We're sorry to hear that your experience did not meet your expectations. Providing professional, courteous service is important to us, and we're disappointed to learn that you felt the interaction was less welcoming than it should have been.
We also apologize for the errors and oversights in completing the document, including the missing fields and the placement of the text entry box. We understand how frustrating it can be to have to revisit details on what should have been a straightforward process.
Your feedback has been shared with our team as a reminder that attention to detail and client experience are just as important as efficiency. We appreciate you bringing these concerns to our attention and helping us improve our service.
Talia
Vastaus yritykseltä NotaryPro
Thanks for the awesome review! We're glad you found us easy and quick!
We had to wait 15 mins for our…
We had to wait 15 mins for our appointment, otherwise appointment was okay
2. heinäkuuta 2026
Vastaus yritykseltä NotaryPro
HI Surraya,
Thank you for your feedback! We're glad to hear that, overall, your appointment went well.
We apologize for the 15-minute wait before your appointment began. While occasional delays can happen, we understand that your time is valuable and appreciate your patience. We'll share your feedback with our team as we continue working to provide the best possible experience for our customers.
Talia
Super friendly and extremely efficient…
Super friendly and extremely efficient staff got everything done in like a few minutes. Very patient also
2. heinäkuuta 2026
Vastaus yritykseltä NotaryPro
Thanks for the awesome review! We’re so glad you had a great experience with our team. Your kind words mean a lot to us!
Convenient
Convenient, punctual and friendly team of notaries.Thanks for taking the hassle out of travelling 2 hrs to go to my usual notary now that I have moved away from the Toronto.
2. heinäkuuta 2026
Vastaus yritykseltä NotaryPro
Thanks for the awesome review! So glad we could make things easier for you. Safe travels and see you next time!
I still don’t have my completed document
It’s Thursday. I had my document notarized on Monday. I still don’t have it.
Not true. I had not unsubscribed as I received your email for a review. Hence, this review. A client’s notarized documents should not be considered marketing.
Take responsibility for me having to reach out days later for my documents
28. kesäkuuta 2026
Vastaus yritykseltä NotaryPro
Hi Ashley,
Thank you for taking the time to share your feedback with us and for choosing our service.
We understand that waiting for important documents can be frustrating, and we're sorry to hear about the confusion regarding the delivery of your notarized document.
After reviewing your file, we can confirm that your notarized document was emailed shortly after your appointment. However, it appears that email delivery was affected because your email address had previously been unsubscribed from our communications.
Our team is happy to assist in ensuring you receive your document as quickly as possible. Please reply to our existing email thread or contact our support team so we can help resolve this for you.
Thank you for bringing this to our attention.
Talia
made a mistake on notary doc
made a mistake on notary doc, and moved extremely fast which is likely what caused the mistake. better to focus on quality than speed as i am now wasting additional time with them trying to fix it.
2. heinäkuuta 2026
Vastaus yritykseltä NotaryPro
HI Kunal,
Thank you for taking the time to share your feedback with us. We appreciate the opportunity to assist you and value your comments as they help us improve our service.
We're sorry to hear that an error was made on your notarized document and understand the frustration and inconvenience this caused.
While we strive to provide a fast and efficient service experience, accuracy and quality remain our top priorities. We appreciate your feedback regarding the pace of the appointment and the importance of balancing speed with attention to detail.
We're pleased that we were able to correct the issue and resolve the matter for you. Thank you for your patience and for giving us the opportunity to make it right.
Talia
Vastaus yritykseltä NotaryPro
Thanks for the awesome review! So glad you found our service quick and easy!
Vastaus yritykseltä NotaryPro
Thanks for the recommendation! We really appreciate it!
Served our purposes perfectly.
25. kesäkuuta 2026
Vastaus yritykseltä NotaryPro
Thanks for the awesome review! So glad we could help you out perfectly!
Quick and efficient
Cordial notary, quick and efficient. A very positive experience.
2. heinäkuuta 2026
Vastaus yritykseltä NotaryPro
Thanks, Candace! We’re so glad you had a positive experience with us. We appreciate your support!
very quick and seamless process
2. heinäkuuta 2026
Vastaus yritykseltä NotaryPro
Thanks for the awesome review! Glad you had a quick and seamless experience with us!
Vastaus yritykseltä NotaryPro
Thanks so much for the awesome review! We're thrilled you had a great experience!
Vastaus yritykseltä NotaryPro
Thanks for the awesome review! We're so glad you found our service time-saving. We appreciate your support!
no customer support
no customer support. no notification about your delivery or when it started.
30. kesäkuuta 2026
Vastaus yritykseltä NotaryPro
Hi Gab,
Thank you for taking the time to share your feedback with us and for choosing our service. We appreciate the opportunity to assist you.
We're sorry to hear that you felt unsupported and that the delivery process did not meet your expectations. We understand how important clear communication and timely updates are throughout the process.
We would like to clarify that an email containing the estimated delivery timeframe and related details was sent to you. However, we appreciate that additional notifications or updates may have improved your experience, and we value this feedback as we continue to enhance our communication with clients.
Thank you again for your feedback, as it helps us improve our service.
Talia
Simple and Easy
Simple, easy, exactly what I needed. Would not hesitate to use again.
1. heinäkuuta 2026
Vastaus yritykseltä NotaryPro
Thanks for the awesome review! We're so glad to hear you found it simple and easy. We can't wait to help you again!
Timely service and friendly staff
24. kesäkuuta 2026
Vastaus yritykseltä NotaryPro
Thanks for the awesome review! We're glad you had a great experience with our team.
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