Terrible customer service and poor quality device. Cheap chinese goods not quality Nordic products as advise. Long delivery times and poor quality heavy massager. Not ergonomic at all, heavy to hold a... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Although I won’t be purchasing this item I am grateful for the info Rex send me, he was quick to respond and gave very detailed explanations. I’m sure this item will be great for at home users, I own... Näytä lisää
Although I haven’t used the unit much I was going to cancel my subscription to the oil. Kristina gave me great advice and helped me to pause my subscription for the foreseeable and she also gave me a... Näytä lisää
I did have issues with receiving and the tracking of my order but Erika on the customer service team was quick and very responsive with my concerns. i received my order and happy with just a few uses... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä Nordic Sculpt
Yrityksen kirjoittama
Our team is here to help—and we take every issue seriously.
If you’re experiencing a problem, please reach out to us at support@nordicsculpt.com and we’ll sort it out shortly.
NordicSculpt is rooted in the belief that everyone deserves access to body care solutions that truly deliver results without the complexity or the clinic visits.
Our journey began in the innovative spirit of Scandinavia, with one simple vision: to transform high-tech and proven body care technologies from doctors and clinics into simple and effective at-home products. Our team of dedicated entrepreneurs, experts, and engineers works with a leading high-tech lab to transform proven technologies from doctors and clinics into easy-to-use body care products that bring clinical results into your home. Our patented products are designed to solve real body challenges like body fat, loose skin, cellulite, and stretch marks.
We invite you to join NordicSculpt, where high-tech and proven body care technologies are transformed into simple and effective at-home products.
Start your journey with us to achieve a more beautiful and attractive body with confidence today!
NordicSculpt is rooted in the belief that everyone deserves access to body care solutions that truly deliver results without the complexity or the clinic visits.
Our journey began in the innovative spirit of Scandinavia, with one simple vision: to transform high-tech and proven body care technologies from doctors and clinics into simple and effective at-home products. Our team of dedicated entrepreneurs, experts, and engineers works with a leading high-tech lab to transform proven technologies from doctors and clinics into easy-to-use body care products that bring clinical results into your home. Our patented products are designed to solve real body challenges like body fat, loose skin, cellulite, and stretch marks.
We invite you to join NordicSculpt, where high-tech and proven body care technologies are transformed into simple and effective at-home products.
Start your journey with us to achieve a more beautiful and attractive body with confidence today!
Yhteystiedot
4,3
Erinomainen
606 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 91 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great customer service!!
I needed help deciding what treatment was best for me. Kristina helped me out and it made the choice really easy after she guided me. She was really helpful and was the reason I bought what I wanted today. Usually I don’t get that kind of assistance in person let alone on message but I’m really happy with her customer service she was great! 11/10
24. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nordic Sculpt
Hi Antonia,
Thank you so much for the 5-star review! We are delighted to hear that Kristina was able to guide you toward the perfect treatment for your needs.
Providing that level of personalized, '11/10' assistance—especially through messaging—is exactly what we strive for. It’s wonderful to know that Kristina’s expertise made your decision easy and gave you the confidence to start your journey today! I’ll be sure to share your high praise with her; she’ll be so happy to know she made such a difference.
We are excited for you to get started! If you ever have more questions as you begin your treatments, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
The results speak for themselves 3 week check in
I’ve been using my Nordisculpt Bodysculpt 1.0 for just under 3 weeks now and I’m honestly so impressed with the results already. And when I say I have tried so many different products and devices and am not kidding. You can actually see the difference in my photos (not sure how to add them here) - my skin looks tighter, smoother, and so much more toned. I didn’t expect to notice changes this quickly, but it’s genuinely working. Safe to say I’m saying goodbye to saggy, overstretched skin 👋✨
24. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nordic Sculpt
Hi Ainslie,
Thank you so much for the 5-star review! We are so pleased to hear about your 3-week check-in and the fantastic results you’re already seeing.
Hearing that Nordic Sculpt is finally the solution that worked for you—especially after trying so many other devices—is the best feedback we could hope for! We are delighted that you’re feeling more confident with tighter, smoother, and more toned skin. Those results are a testament to your consistency!
Regarding your photos, we would love to see them! If you’d like to share your progress with us, feel free to email them to support@nordicsculpt.com or tag us on social media. I’ll be sure to share your success story with the whole team!
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
ERIKA was very helpful I sent an email…
ERIKA was very helpful I sent an email about My order and she responded very quickly and Erika was very pleasant in her response
20. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nordic Sculpt
Hi Mandy,
Thank you so much for the 5-star review! We are so pleased to hear that Erika was able to help you out so quickly.
Providing a pleasant and helpful experience is exactly what we aim for, and it’s wonderful to know that Erika’s friendly response made a positive impression on you. I’ll be sure to pass your kind words along to her—she’ll be happy to know she could assist you so effectively!
We are grateful to have you in the Nordic Sculpt family. If you ever have more questions or need any further assistance as you receive your order, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Great buying experience
I bought the whole pack and found the purchase easy
Shipping was longer than expected but still had it delivered within 2 weeks. Had some queries along the way and all were answered promptly, Erica was great on the comms with prompt responses
20. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nordic Sculpt
Hi Guy,
Thank you so much for the 5-star review! We are delighted to hear that you found the purchasing process easy and that you're now set up with the full pack.
While we always aim for the speediest delivery possible, we are so glad that Erika was able to provide the prompt and clear communication you needed while your order was on its way. Keeping our customers informed every step of the way is a top priority for us, and I’ll be sure to pass your kind words along to Erika!
We are excited for you to start using the whole kit. If you ever have more questions or need any tips on getting the most out of your new gear, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Amazing customer support
Erika with customer support was truly amazing!
13. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nordic Sculpt
Hi Tori,
Thank you so much for the 5-star review! We are delighted to hear that your experience with Erika was truly amazing.
She takes great pride in being there for our customers, and I’ll be sure to pass your kind words along to her—feedback like yours is exactly what keeps our team motivated to provide the best support possible!
If you ever have more questions or need any further assistance as you enjoy your Nordic Sculpt products, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Amazing customer service
Amazing customer service
I order the Nordic sculp with accessories for my partner as a gift . On arrival we discovered one of the bottles had leaked I contacted ERIKA at Nordic customer services and with hesitation a new bottle was placed in the post 👏 well done team
20. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nordic Sculpt
Hi Chris,
Thank you so much for the 5-star review! We are so pleased that Erika was able to help you out so quickly.
While we’re sorry to hear one of the bottles leaked during its journey to you, we are glad we could get a replacement in the post without any hesitation. Providing that kind of seamless support—especially for a gift—is exactly what we strive for!
I’ll be sure to pass your 'well done' along to Erika and the rest of the team. We hope your partner truly enjoys their Nordic Sculpt gift!
If you or your partner ever have more questions or need any further assistance, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
It takes a while to receive but…
It takes a while to receive but customer service was quick to respond and ensure that they were working on getting it to me asap… Erika was polite and answered all my questions.
15. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nordic Sculpt
Hi Erica,
Thank you so much for the 5-star review! We truly appreciate your patience regarding the delivery time, and we are so pleased that Erika was able to provide the quick, polite, and helpful support you deserve while your order was in transit.
Keeping our customers informed and answering every question along the way is a top priority for us. I’ll be sure to pass your kind words along to Erika—she’ll be happy to know her efforts made your wait a much better experience!
We are so excited for you to receive your order and start your journey. If you ever have more questions or need any further assistance, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Great customer service from Rex
Great customer service from Rex , was so helpful sorting out my faulty machine and sending me a new one . Would highly recommend this product
12. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nordic Sculpt
Hi Debra,
Thank you so much for the 5-star review! While we are sorry to hear about the issue with your original machine, we are so pleased that Rex was able to step in and get everything sorted out for you so quickly.
Providing that kind of helpful, stress-free support is exactly what we strive for, and I’ll be sure to pass your kind words along to Rex—he’ll be happy to know he helped you get back to your Nordic Sculpt journey! We truly appreciate your recommendation.
If you ever have more questions or need any further assistance as you enjoy your new machine, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Jhon was very helpful
Jhon was very helpful and understanding.Very quick and efficient.I had a defective 1.0 nordic sculpt which stopped working and within minutes he had arranged for a new one to be sent out to me. Definitely 5 out of 5 customer service.
20. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nordic Sculpt
Hi Debbie,
Thank you so much for the 5-star review! We are so pleased that Jhon was able to provide such a quick and efficient solution for you.
While we’re sorry your original unit had an issue, we believe that how a company handles those moments is what truly matters. Jhon takes great pride in being understanding and helpful, and I’ll be sure to share your wonderful feedback with him—he’ll be happy to know he got your Nordic Sculpt journey back on track so quickly!
If you ever have more questions or need any further assistance as you enjoy your new device, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
I have had great help from Jhon and…
I have had great help from Jhon and Erica 5 stars!
20. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nordic Sculpt
Hi Maya,
Thank you so much for the 5-star review! We are so pleased to hear that both Jhon and Erica were able to provide you with such great help.
They are a fantastic part of our team, and I’ll be sure to pass your kind words along to both of them—they’ll be happy to know they made your experience a positive one! We are grateful to have you in the Nordic Sculpt family.
If you ever have more questions or need any further assistance as you continue your journey, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Great customer service
Great customer service
Jhon keep up the good work, fast reply when I query about my order
16. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nordic Sculpt
Hi Leti,
Thank you so much for the 5-star review! We are so pleased to hear that Jhon provided such a fast and helpful response to your order query.
Our team knows how important it is to stay informed about your delivery, and Jhon takes great pride in making sure those updates happen quickly. I’ll be sure to pass your encouragement along to him—he’ll be motivated to keep up the great work!
If you ever have more questions or need any further assistance as you receive your order, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Fabulous customer service
Buying stuff online is very much in trend but having such a wonderful customer care service is not that common. I love your swift reply and response with personal touch which makes it special .. Rex thanks so much for your swift and kind feedback.
18. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nordic Sculpt
Hi there,
Thank you so much for the 5-star review! You are absolutely right—while online shopping is the norm, we believe that a personal, human touch should never go out of style.
I am so happy to hear that Rex provided such a swift and kind response. He truly cares about making every interaction special, and I’ll be sure to pass your lovely feedback along to him. We are grateful to have you as a customer!
If you ever have more questions or need any further assistance as you enjoy your Nordic Sculpt products, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Website suggests delivery to the uk in…
Website suggests delivery to the uk in 1-3 working days … once you get confirmation everything changes … I’ve been waiting 10 days and just getting a “processing your order”
17. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nordic Sculpt
Hi Tracey,
I am very sorry for the frustration caused by the discrepancy in our delivery timelines. We aim for 9-11 working days for UK delivery as stated on our Delivery Policy here (https://nordicsculpt.com/blogs/blog/delivery-and-shipping-policy), but unfortunately, global supply chain issues and a delay in our latest stock arrival have pushed our timelines further than we ever intended. Upon checking, your order is still within our delivery timeframe and due for delivery today, 19 March.
This is not the standard we strive for, and I apologize for the lack of updates during the 'processing' stage. I have personally stepped in to review your order and have reached out to you via email just now to provide a personal resolution and make this right for you.
Thank you for your patience as we navigate these logistics challenges.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Review
I placed an order but due to unforeseen circumstances the delivery couldn’t be completed. The team apologized and canceled the order, and they informed me that the refund will be processed. Thank you for the good communication and professional service, especially Erika.
17. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nordic Sculpt
Hi Maryam,
Thank you so much for the 4-star review and for your kind words regarding our communication!
I am very sorry that unforeseen circumstances prevented your delivery from being completed this time, but I am glad to hear that Erika and the rest of our team were able to assist you professionally. We truly strive to make every interaction—even cancellations—as smooth and transparent as possible.
Your refund is being handled with priority, and we hope to have the opportunity to serve you again under better circumstances in the future!
If you have any further questions or need assistance, please don't hesitate to reach out to us anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Quick help support
Kristina from Customer Support was very helpful and my request was handled very quickly! I am still waiting for my order to be delivered and hope i will enjoy it and see the benefits and results as advertised!
10. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nordic Sculpt
Hi Hanna,
Thank you so much for the 5-star review! We are happy to hear that Kristina was able to provide you with such quick and helpful support.
We are just as excited as you are for your order to arrive! We truly believe you’re going to love the benefits and results of your Nordic Sculpt journey. Kristina and the rest of our team are always here if you need any tips or guidance once your package lands on your doorstep.
If you ever have more questions or need any further assistance, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Amazing service received from Jhon.
9. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nordic Sculpt
Hi Adel,
Thank you so much for the 5-star review! We are absolutely glad to hear that you received such amazing service from Jhon.
He always goes above and beyond to make sure our customers are well taken care of, and I’ll be sure to pass your kind words along to him—he’ll be so happy to know he made such a positive impression!
If you ever have more questions or need any further assistance as you continue your journey, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Erika is very helpful
Erika is very helpful. And cooperative.
14. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nordic Sculpt
Hi Mari,
Thank you so much for the 5-star review! We are delighted to hear that you found Erika so helpful and cooperative.
She takes great pride in supporting our customers through every step of their journey, and I’ll be sure to pass your kind words along to her—it will definitely make her day!
If you ever have more questions or need any further assistance, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Fast delivery
Fast delivery, fast response. I had a problem with device. They sent me immediately new one. Thanks to Erica operater.
12. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nordic Sculpt
Hi Lara,
Thank you so much for the 5-star review! We are so glad to hear that we could get a replacement device out to you immediately and provide the fast support you deserve.
I’ll be sure to pass your kind words along to Erica—she always strives to resolve any issues quickly and efficiently, and she’ll be thrilled to know she made your experience a positive one. We’re happy to have you back on track with your Nordic Sculpt journey!
If you ever have more questions or need any further assistance, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Heavy
Disappointing. The device is too heavy and the grip too uncomfortable. My thumbs were too painful after one use, I have tried to go on for a week but I had to apply ice on my hands after each use . So I requested a refund, as their page says: simply contact us at support@ to initiate a hassle-free return—no questions asked.
Well: they asked me to insist trying it and then they told me that the return was not free!!!! I had to pay for it. Or they could give me 10 Euros. But in the end the manager offered a full refund. Thank you
1. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nordic Sculpt
Hi Marilu,
I am very sorry to hear that the BodySculpt 1.0 was uncomfortable for you to use. Customer comfort and hand health are incredibly important to us, and it sounds like this specific design was not the right fit for your needs.
I also want to apologize for the confusion regarding our 'No Questions Asked' return policy. We should have made the process much smoother for you from the start. I have personally stepped in to resolve this immediately.
I have just reached out to you via email to ensure you receive a full resolution without any further stress or costs. Thank you for your patience while I put this right.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Happy with help that Kristina was able…
Happy with help that Kristina was able to provide me with in response to my question/ concerns.
11. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nordic Sculpt
Hi Shirley,
Thank you so much for the 5-star review! We are so happy to hear that Kristina was able to provide the help and clarity you needed.
Addressing our customers' questions and concerns with care is exactly what we strive for, and I’ll be sure to pass your kind words along to Kristina—she’ll be delighted to know she made such a positive impact on your experience!
If you ever have more questions or need any further assistance, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
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Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
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