Terrible customer service and poor quality device. Cheap chinese goods not quality Nordic products as advise. Long delivery times and poor quality heavy massager. Not ergonomic at all, heavy to hold a... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Although I won’t be purchasing this item I am grateful for the info Rex send me, he was quick to respond and gave very detailed explanations. I’m sure this item will be great for at home users, I own... Näytä lisää
Although I haven’t used the unit much I was going to cancel my subscription to the oil. Kristina gave me great advice and helped me to pause my subscription for the foreseeable and she also gave me a... Näytä lisää
I did have issues with receiving and the tracking of my order but Erika on the customer service team was quick and very responsive with my concerns. i received my order and happy with just a few uses... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä Nordic Sculpt
Yrityksen kirjoittama
Our team is here to help—and we take every issue seriously.
If you’re experiencing a problem, please reach out to us at support@nordicsculpt.com and we’ll sort it out shortly.
NordicSculpt is rooted in the belief that everyone deserves access to body care solutions that truly deliver results without the complexity or the clinic visits.
Our journey began in the innovative spirit of Scandinavia, with one simple vision: to transform high-tech and proven body care technologies from doctors and clinics into simple and effective at-home products. Our team of dedicated entrepreneurs, experts, and engineers works with a leading high-tech lab to transform proven technologies from doctors and clinics into easy-to-use body care products that bring clinical results into your home. Our patented products are designed to solve real body challenges like body fat, loose skin, cellulite, and stretch marks.
We invite you to join NordicSculpt, where high-tech and proven body care technologies are transformed into simple and effective at-home products.
Start your journey with us to achieve a more beautiful and attractive body with confidence today!
NordicSculpt is rooted in the belief that everyone deserves access to body care solutions that truly deliver results without the complexity or the clinic visits.
Our journey began in the innovative spirit of Scandinavia, with one simple vision: to transform high-tech and proven body care technologies from doctors and clinics into simple and effective at-home products. Our team of dedicated entrepreneurs, experts, and engineers works with a leading high-tech lab to transform proven technologies from doctors and clinics into easy-to-use body care products that bring clinical results into your home. Our patented products are designed to solve real body challenges like body fat, loose skin, cellulite, and stretch marks.
We invite you to join NordicSculpt, where high-tech and proven body care technologies are transformed into simple and effective at-home products.
Start your journey with us to achieve a more beautiful and attractive body with confidence today!
Yhteystiedot
4,3
Erinomainen
606 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 91 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great customer service
Great customer service! Jhon was amazing to work with. Very helpful, prompt, and caring!
11. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nordic Sculpt
Hi Danielle,
Thank you so much for the 5-star review! We are absolutely glad to hear that you had such a wonderful experience working with Jhon.
He truly is amazing, and I’ll be sure to pass along your kind words to him—he’ll be so happy to know his prompt and caring support made such a positive impact on your day! We are so glad to have you as part of the Nordic Sculpt family.
If you ever need anything else or have more questions, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Great Company and Products
Great Company and Products! I was partially impressed with their Customer Service. Jhon, customer service manager, sent me a personalized email regarding my order and followed through within less than 24 hours. Highly recommend!
12. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nordic Sculpt
Hi Bermuda,
Thank you so much for the 5-star review! We are happy to hear that you had such a positive experience with our products and our team.
Providing that personalized, 24-hour follow-through is exactly what we aim for, and I’ll be sure to pass your kind words along to Jhon. He takes great pride in ensuring our customers are well taken care of, and he’ll be delighted to know his email made such an impression!
We’re so grateful for your recommendation. If you ever have more questions or need any further assistance, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
My device stopped working after a…
My device stopped working after a couple of weeks. As soon as I contacted them they sent me a replacement the next day. Shout out to Kristina and Jhon.
12. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nordic Sculpt
Hi Ashley,
Thank you so much for the 5-star review! While we’re sorry to hear your original device had an issue, we are so glad Kristina and Jhon were able to jump in and get a replacement sent out to you the very next day.
Providing that kind of peace of mind is exactly what we strive for, and I’ll be sure to give both Kristina and Jhon a huge shout-out for their quick work. We’re so happy to have you back on track with your Nordic Sculpt journey!
If you ever have more questions or need any further assistance, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Fantastic product
Fantastic product, speedy delivery and packaged perfect, thank you Jhon for your feedback
10. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nordic Sculpt
Hi Colleen,
Thank you so much for the 5-star review! We are happy to hear that you’re loving the product and that it arrived quickly and in perfect condition.
I will be sure to pass your thanks along to Jhon—he always strives to provide helpful feedback and support, and he’ll be so happy to know he made your experience a positive one. We’re grateful to have you as part of the Nordic Sculpt family!
If you ever have more questions or need any further assistance, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Doesn’t work
Firstly, 5 stars to customer service but 0 stars to the products. I purchased the bodysculpt and bodycup during Black Friday sales last year and have been using the bodysculpt 4-5 times a week since (3 times for bodycup). My honest feedback? Very disappointed. My loose belly and stretch marks from pregnancies are still so visible. I do work out 5 days a week at my local gym so it’s not like I’m just relying on their gadget. I’m still using it now, 4-5 times a week, hoping to see changes! Where is my smooth skin that you promised? 😢
12. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nordic Sculpt
Hi CT,
First, I want to sincerely thank you for your kind words regarding our customer service team. We truly strive to be there for our customers every step of the way.
I am, however, very sorry to hear that you haven't seen the specific results you were hoping for with your pregnancy stretch marks and skin tightening. We know how much effort you are putting in, especially with your dedicated 5-day gym routine! While many users see changes within the first few months, every body's skin elasticity and healing process is unique.
I have personally reached out to you via email to discuss your journey further and see how we can best support you and improve your experience with Nordic Sculpt.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Bye Bye Foopa!!!!
Kristina and Jhon have gone above and beyond to reassure me that my order is on the way and also thanked me for my order. I am thrilled my order is on the way and am looking forward to starting my new journey
10. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nordic Sculpt
Hi Veronica,
We love that energy! Thank you so much for the 5-star review—we are just as excited as you are for your new journey to begin!
I’m so glad to hear that Kristina and Jhon were able to provide that extra reassurance and support while your order is on its way. They truly care about every single customer, and I’ll be sure to pass your kind words along to them both.
We can’t wait for you to get started! If you ever have more questions or need any further assistance, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Great customer support
Thank you to the customer team for great service in my issues. Now I am happy to provide 5 stars review…
8. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nordic Sculpt
Hi Monika,
I am very sorry for the frustration caused by the cancellation process and the delay in our follow-up regarding the compensation offered. This is not the level of service we aim to provide.
To clarify, once an order is 'processed,' it is sent immediately to our fulfillment center to ensure fast shipping, which often makes it impossible to pull back from the logistics chain—even if the tracking email follows a day or two later. However, that is no excuse for a lack of communication regarding your compensation.
I have personally reached out to you via email just now to resolve this and ensure the promised compensation is handled immediately. Thank you for your patience while I make this right.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Faulty goods sent out replacement…
Faulty goods sent out replacement waited another 2 weeks again faulty asked for refund after 20 emails and they want to deduct £20 from it for posting faulty goods twice. Avoid this company absolute scammers
11. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nordic Sculpt
Hi Jason,
I am truly sorry for the experience you’ve had with your replacements and the frustration caused by our refund process. This is not the standard of service we strive for at Nordic Sculpt.
I want to clarify that we do not believe in charging our customers for shipping or handling on faulty items. I have personally stepped in to review your case.
I have just reached out to you personally via email to confirm the details and ensure this is resolved to your total satisfaction. Thank you for your patience while I put this right.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Erica was Brillant
Erica was Brillant, answered all my questions I had, very promptly. Excellent customer service
4. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nordic Sculpt
Hi Eve,
Thank you so much for the 5-star review! We are happy to hear that Erika was able to provide such brilliant and prompt support for you.
Answering your questions quickly and thoroughly is exactly what we aim for, and I’ll be sure to pass your kind words along to her—she’ll be so happy to know she made your experience excellent!
If you ever have more questions or need any further assistance, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Erika & Jhon Top Rated Customer Service
Erika & Jhon were amazing! I emailed my situation regarding a broken motor on my device & they immediately emailed a response with assistance. They never stopped responding until my situation was resolved by providing a replacement. Great customer service representatives. Truly an asset to NordicSculpt & how much you all care about your customers.
Thank you Erika & Jhon.
Marianne Cornacchione
7. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nordic Sculpt
Hi Marianne,
Thank you so much for the 5-star review! We are absolutely glad to hear that Erika and Jhon were able to provide such a seamless and caring experience for you.
Resolving a broken motor can be a stressful situation, but we believe that our customers should never have to worry. I will be sure to share your wonderful feedback with both Erika and Jhon—they truly are assets to our team, and they’ll be so happy to know they got your situation resolved and earned your trust.
We’re so glad to have you as a part of the Nordic Sculpt family!
If you ever need anything else, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
So far my experience has been…
So far my experience has been fantastic. I have had continued support regarding how best to use the nordic sculpt as well as tips on how to enhance my results. Thank you to ERIKA she has been extremely helpful and informative. I look forward to seeing my final results
9. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nordic Sculpt
Hi Donna,
Thank you so much for the fantastic 5-star review! We are so happy to hear that you’re feeling supported on your journey and that the tips provided are helping you enhance your results.
I will definitely share your kind words with Erika—she takes great pride in being helpful and informative, and she’ll be thrilled to know she’s made such a positive impact on your experience. We can’t wait for you to see your final results!
If you ever have more questions or need any further assistance, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
good and fast handling of my question
I received an answer to my question within 24 hours. The files I was missing were immediately sent, along with some tips for using the devices. Excellent and fast help.
3. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nordic Sculpt
Hi Thera,
Thank you so much for the 5-star review! We know your time is valuable, so we make it a priority to provide fast, helpful answers and ensure you have all the resources you need for the best results.
I'm so glad you found the additional tips helpful—we want you to get the absolute most out of your Nordic Sculpt journey!
If you ever have more questions or need any further assistance, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
When I had a problem with my machine
When I had a problem with my machine, I contacted you. I met a very pleasant and helpful lady named Erika. She was on duty and just wanted a little confirmation that the machine was broken. Afterwards, she fixed a new one and sent it right away. I am very happy with the service and friendliness she showed. It is fun and not least safe to shop when you know you will be met by such people.
8. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nordic Sculpt
Hi Annette,
Thank you so much for sharing your experience! We are happy to hear that Erika was able to take such great care of you and get your replacement machine sent out right away.
Providing a safe and pleasant shopping experience is exactly what we strive for, and I will be sure to share your wonderful feedback with Erika personally—it will make her day! We are so glad to have you as part of the Nordic Sculpt community.
If you ever have any more questions or need further assistance, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Faulty item sent kept on saying refund 100 days NOT refunded 75% better than nothing for a faulty item .
Does not work as I was sent a faulty item but still made me wait for 100 days for them to tell me I have to pay to send back a faulty item . Company an absolute joke avoid because if you get a faulty item they keep saying use it for 100 days ??? Strange customer service. Refund me now .
Update 25th March 2026 refunded 75% and let me keep the faulty item . After numerous emails at least I got most of my money back . Amazon sell this device for … wait for it ….£16.00 !!!!!
9. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nordic Sculpt
Hi Julia,
I am very sorry for the frustration you experienced. It is clear that we made a mistake in how your case was handled. While we are proud of our 100-day trial for results, it should never have been applied to a faulty unit, and I apologize that this caused such a delay for you.
We are a small team and we are using your feedback to improve our internal training so this doesn’t happen again. I have also reached out to you via email to ensure everything is resolved to your satisfaction.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Great customer service!
The team at Nordic were prompt, professional and extremely helpful to resolve an issue I had. Kristina's service was exceptional. Will continue to use their products!
Hien
9. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nordic Sculpt
Hi Cu,
Thank you so much for the 5-star review! We are absolutely thrilled to hear you had such a positive experience with our team.
I will be sure to pass your kind words along to Kristina—she truly is an asset to our team, and she’ll be so happy to know her support made a difference for you. We’re grateful to have you as a part of the Nordic Sculpt family!
If you ever need anything else, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
John & Kristina
John & Kristina were great with sorting out the problem I had with my unit. They kept me updated constantly and resolved it in record time. Can’t thank them enough.
6. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nordic Sculpt
Hi Lesley,
Thank you so much for the 5-star review! We are so pleased to hear that Jhon and Kristina were able to resolve the issue with your unit so quickly. Keeping our customers updated every step of the way is exactly how we like to do things here.
I will be sure to pass your thanks along to both of them—it truly makes their day to know their hard work and constant updates made a difference for you!
We’re here for you every step of your sculpting journey. If you need anything else as you get back to using your device, please don't hesitate to reach out to us at support@nordicsculpt.com.
Happy sculpting!
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
I recently received the Nordic Sculpt…
I recently received the Nordic Sculpt 1.0, unfortunately there was a problem with the product as it suddenly stopped working, John and Kristina from Nordic Sculpt worked very quickly to resolve this problem and are now sending me a new Nordic Sculpt 1.0. They gave me excellent customer service. Tracey Cheetham
6. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nordic Sculpt
Hi Tracey,
Thank you so much for the 5-star review! While we are sorry to hear that your original BodySculpt 1.0 had a technical issue, we are very happy that Jhon and Kristina were able to step in and resolve it so quickly for you.
Providing excellent customer service and ensuring you have a working device to start your journey is our top priority. It’s wonderful to know your new replacement is on the way!
We’re here for you every step of your sculpting journey. If any other questions come up once your new unit arrives, please don't hesitate to reach out to us at support@nordicsculpt.com.
Happy sculpting!
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
I put my order in and Erika was really…
I put my order in and Erika was really good keep an eye on my order. It got delayed a little bit but she kept me up to date with it. I haven’t tried it yet but I’m hoping for fantastic results. 🤞
6. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nordic Sculpt
Hi Carolynne,
Thank you so much for the 5-star review! We are happy to hear that Erika did such a great job keeping an eye on your order and keeping you informed throughout the slight delay. Clear communication is a top priority for us, so I’ll be sure to share your kind words with her.
We are just as excited as you are for you to try your new device! We have high hopes for those fantastic results as well—we're rooting for you! 🤞
We’re here for you every step of your sculpting journey. If you have any questions as you get started, or if you'd like some tips for your first session, please don't hesitate to reach out to us at support@nordicsculpt.com.
Happy sculpting!
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Amazing customer service
I had recieved my order of the toning oil which was already duo. I noticed that one of the bottles had leaked oil through to the box. I contacted customer service and had to provide a video/photos. A special thank you to Kristina, Jhon & Rex for thier excellent customer service and getting the matter resolved super quick. They have sent me a replacement oil which I am grateful for. Great business and team ⭐️⭐️⭐️⭐️⭐️
6. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nordic Sculpt
Hi Zoe,
Thank you so much for the 5-star review! While we are sorry to hear that one of your toning oil bottles leaked during transit, we are incredibly happy that Kristina, Jhon, and Rex were able to jump in and resolve the issue so quickly for you.
We really appreciate you providing the photos and video—it helps us improve our packaging for the future! It’s wonderful to know your replacement is on the way and that you feel well-supported by our team.
We’re here for you every step of your sculpting journey! If any other questions come up as you start using your oils, please don't hesitate to reach out to us at support@nordicsculpt.com.
Happy sculpting!
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Fast response and great team. No BS
Loved the quick reply on all my questions. Kristina was amazing , can’t thank her enough for a discount she also managed to get me at the end.
5. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nordic Sculpt
Hi Elina,
Thank you so much for the 5-star review! We aim to keep our communication as clear and straightforward as possible.
It is fantastic to hear that Kristina was able to answer all your questions quickly and even secure a discount for you! I will be sure to share your kind words with her; she’ll be happy to know she made such a positive impact on your experience.
We’re here for you every step of your sculpting journey! If any other questions come up as you get started, please don't hesitate to reach out to us at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
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