If anyone in Australia wants to buy this collar, you need to know that it is American Dollars. I emailed suggesting they should let customers know but only get generic responses. I haven’t received th... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Noobark ordering process and customer service is horrible. Do NOT use PayPal, there is not a final order review, the order processes immediately. Wanted to change a mistake and ended up making multi... Näytä lisää
Yritys on vastannut
Process of ordering was fine. The collar is sturdy and fine, just not as expected. I think I would be better with the handheld remote device. It would be good to provide customers with information reg... Näytä lisää
Wasn't sure if I could program it or not but it was pretty easy even for this senior! In just half a day my 6 month old's (border collie) horrible barking has decreased by approximately 90%. I can ha... Näytä lisää
3,5
Keskitasoinen
120 arvostelua
On vastannut 58 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Good collars and good quality but…
Good collars and good quality but unfortunately far to big and cumbersome for my 3 little dachshunds
12. maaliskuuta 2026
Oma-aloitteinen arvostelu
Customer Service will tell you what you want to hear.
Before ordering I called customer service regarding payment for this collar. I spoke to a woman and told her I cannot pay for this collar through a card listed through PayPal. I can Only pay through PayPal Credit. I found no way to do that on the order form. She assured me three times that the charge would indeed be processed through PayPal credit after I too explained three times my concern. The charge went through my Debit Card and put me in the negative. My remaining funds were reserved for a bill. I'm working to cancel this as I'm not comfortable with this brand. ORDER # 21BB3892ED
5. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Noobark
UPDATE
Hi Michigan,
Thank you for providing your order details.
An agent has been assigned to review your case regarding the payment method and account charge. We aim to resolve this promptly and provide guidance on cancelling or adjusting your order as needed.
__________
Hello Michigan,
Thank you for sharing your feedback. We take payment security and customer trust very seriously. All transactions are handled through secure, encrypted payment providers including PayPal, Visa, and Mastercard.
Since we were unable to locate your order based on this review, we have requested further details from you. This will allow our team to review your case and provide the appropriate assistance.
Kind regards,
Stella from NooBark
Tread carefully
As with several other reviewers, I also intended to order 1 collar and was the charged for 4 or 5 (it’s a bit confusing!).
I also attempted to cancel, within minutes, once I received note of charges, but was told it was too late and that order was ready to leave warehouse!!
I was told not to worry - I can return within 30 days for full refund.
I was very dismayed and angry.
However, later today I received an email telling me that me refund had been actioned; and, indeed, it is showing in my PayPal account.
This is a tricky company to deal with, but my experience demonstrates that you can actually get satisfaction, and I am now satisfied.
Unfortunately, having been bitten, I’ll probably never be able to review the effective of the actual collar - a pity!
11. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Noobark
Hello Robert,
Thank you for providing your experience with NooBark.
After reviewing your order and communication in our system, we can confirm that the situation has been resolved with the full refund issued.
Should you have any further questions or need assistance regarding our products, our support team is happy to help via support@noobark.com.
Best regards,
Stella from NooBark
Fingers crossed
Lot s of information! Easy to order! Hope it works!!!!
9. maaliskuuta 2026
Oma-aloitteinen arvostelu
Just hoping it works
Just hoping it works, ordering was easy.
9. maaliskuuta 2026
Oma-aloitteinen arvostelu
They charged me three times for the…
They charged me three times for the same order. Beware of this scam
8. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Noobark
Hello there,
Thank you for bringing this to our attention. We are committed to providing transparent and reliable service at every step of the purchasing process, and we take feedback like yours very seriously.
At this time, we are unable to locate your order based on the review alone, so we have sent you a request for additional information.
Once we receive your response, we will review the situation thoroughly and provide assistance.
Kind regards,
Stella from NooBark
Highly Recommend
This company has a great after customer care service. I ordered to many anti dog barking, collars, I only needed 2. Very friendly, helpful and prompt at addressing my mistake
Advised me how to return the unwanted collars and receive my refund.
2. maaliskuuta 2026
Oma-aloitteinen arvostelu
They don't want to refund a malfunction collar I don't recommend buying it unless you want to throw away money.
Just make sure the product doesn't malfunction. My dogs collar was locked and changed with a touch the lock obviously doesn't work. And now they are trying to not refund the money they said it was easy no it isn't they only want to give 25%. Rip off
6. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Noobark
UPDATE
Hello Teresa,
Thank you for sharing your order information with us.
Our team has located your order and confirmed that the situation has been resolved with our customer service team in the meantime.
Please feel free to contact us if additional support is needed.
__________
Hello Teresa,
Thank you for sharing your experience. Our returns and refund process, including partial refunds, is designed to follow the guidelines of our return policy. The optional survey helps us provide the correct return instructions efficiently.
Since we could not identify an order from the review alone, we have sent a request for further information from you.
Once we receive your details, we will review the situation carefully and provide assistance.
Kind regards,
Stella from NooBark
It seems to work
It seems to work. But charges from vibrate to shock on its own even when locked. I need to stop that from happening.
6. maaliskuuta 2026
Oma-aloitteinen arvostelu
Non-existent company
No way to communicate with this fake company. One cannot call, one cannot get a correct e-mail addresss to ask for cancellation or refund. Several "YOUR ORDER IS ON ITS WAY" e-mails are false. Nothing has come yet. I I get my money back, it will because my lawyer will asks for it.
26. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Noobark
Hi Carolyn,
Thank you for bringing your experience to our attention. Hearing about situations like this is important for helping us improve our service.
We are committed to presenting accurate and transparent information across all product pages and marketing materials so customers can clearly understand how NooBark works and what to expect in practical use.
Providing timely and helpful support remains a key priority for our team, and to address this, we have assigned an agent to review your case.
Kind regards,
Stella from NooBark
Prompt response
4. maaliskuuta 2026
Oma-aloitteinen arvostelu
Avoid at all costs
If I could give a zero I would looked on this website and accidentally ordered a collar tried to go back and ended up with 4 collars. Followed their return and refund policy that states if cancelled within 12 hours would be refunded. To be told that it was too late within minutes of the order. Then to be told if I did not accept the delivery they would not refund me. Then I recieve 4 collars and trying to contact anyone to get a return address I am constantly going around in circles with the same message to fill in a survey and then get back to them for a refund to constantly have the same message. I have never experienced anything like this and has left me over £200 out of pocket. Absolutely the worst customer service and would advise anyone to stay completely clear of this company.
4. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Noobark
Hello Aimee,
Thank you for sharing your experience. Feedback from customers plays an important role in helping us continue improving our processes and service. We are saddened to hear that your interaction with our support team did not meet expectations.
Providing clear information and confidence throughout the purchasing process is extremely important to us. We do not support deceptive practices and take concerns like this seriously.
Your case has been escalated and an agent has been assigned to review the details and assist you further.
Kind regards,
Stella from NooBark
Ease of use for purchase
4. maaliskuuta 2026
Oma-aloitteinen arvostelu
How easy it was to order and pay
4. maaliskuuta 2026
Oma-aloitteinen arvostelu
great customer service
great customer service! i had an issue with my order, and they resolved it! i'm very thankful! highly recommend!
4. maaliskuuta 2026
Oma-aloitteinen arvostelu
So far overcharged no refund on the…
So far overcharged no refund on the difference and no order number!! Fraudulent!!
4. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Noobark
Hello Kay,
We value your feedback and take it seriously. Providing clear, reliable information and guidance throughout the purchasing process is a priority for us.
Since we could not locate an order based on the review alone, we have requested further information from you to investigate this case thoroughly.
Kind regards,
Stella from NooBark
Great company, I ordered too many anti dog collars, company very prompt at dealing with my mistake
Great company. Very good at replying to my emails promptly
26. helmikuuta 2026
Oma-aloitteinen arvostelu
Easy to understand
1. maaliskuuta 2026
Oma-aloitteinen arvostelu
It was quick easy and convenient
It was quick easy and convenient not too much messing around. There were some extra products added at point of sale the no I don’t want it could’ve showed up a bit easier. But overall it was okay. I’m not sure about the product yet we’ll see what happens.
28. helmikuuta 2026
Oma-aloitteinen arvostelu
You can tell some of the reviews are…
You can tell some of the reviews are fake. I looked at this bark collar on amazon and it was obvious.
27. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Noobark
Hello Terra,
We encourage all customers to share their feedback with us, positive or negative, so we can improve. We comply with the platform’s review guidelines, ensuring that all feedback on our profile is authentic and reliable.
Let us know if you have any further questions by contacting us via support@noobark.com. Our team is happy to assist whenever needed.
Kind regards,
Stella from NooBark
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
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Lue lisää muunlaisista arvosteluista.
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