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Express Yourself, Stand Out. Craft Your Tomorrow with Noble Panache
7-B Pleasant Blvd, M4T 1K2, Toronto, Kanada
2,3
19 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
DO NOT ORDER FROM THIS STORE OR THEIR NEW ONE CALLED ‘LORENZOA’. I ordered corduroy joggers size L and XL three and a half months ago. Order #4179. Big bummer because I like the pants a lot. Been trying to get ahold of them, but they changed store names and have been unresponsive to my emails.
I FILED A COMPLAINT WITH MY CREDIT CARD (CC) COMPANY FOR A FRAUDULENT CHARGE... AFTER SEVERAL ATTEMPTS BY THE CC, THEY FINALLY GOT A HOLD OF THEM. NOBLE PANACHE (NP) SHOWED THEY WERE IN CANADA BUT TURNS OUT IT IS IN FRANCE AND IT WAS SHOWN AS "NOBLE PANACHE COURCELLES CH FRA"
WHAT A COINCIDENCE THAT AFTER MY CC CONTACTED THEM , ALL OF SUDDEN MY ORDER WENT THROUGH. AND TO TOP IT ALL, NP TOLD THE CC THAT I WAS MAKING A FALSE CLAIM TO GET A PRODUCT WITHOUT PAYING THEM. HAH, IT WAS ONLY $26.97! BUT THAT'S NOT ALL, WHEN THE ITEM WAS FINALLY SHIPPED IT LEFT FRANCE AND INSTEAD OF GOING TO THE USA IT WENT THROUGH BOGOTA COLOMBIA FIRST. TO MAKE A LONG STORY SHORTER, I FINALLY RECEIVED THE PRODUCT ON OCTOBER 3 AFTER ORDERING IT ON MAY 28. ONLY ABOUT 4 1/2 MONTHS LATER !! BTW, IF YOU SEARCH FOR NP YOU WON'T FIND IT. WHAT COMES OUT NOW IS A NEW COMPANY NAME OF "LORENZOAL". THESE FRAUDULENT COMPANYS' ALWAYS CHANGE THEIR NAMES . BUYER BEWARE !!!!!!!!!!!!
As you have never shipped my order and are unreachable, I want to be reimbursed.
This is my last call before a lawsuit procedure.
I ordered the ABYSS AURORA: DIVE INTO ILLUMINATED DEPTHS back in early July 2024. It’s now been over a month and I have not received what I have ordered and paid for. I’ve emailed customer support multiple times, have submitted a message through their website, and like many others I have tried calling the phone number on their website and it is disconnected. I wish I had read reviews like this before wasting my $$.. maybe this will finally get through to them. I’d be happy to update my review if they follow through with what they’re selling and advertising. But from what I can tell right now this is a SCAM!!
Edit: Whether by crazy coincidence, or fate, my order was delivered 9 hours after I wrote this review. I went ahead and gave them another 2 stars for delivering what I ordered and paid for. Product was in good shape and I got what I expected.
This being said, I would still be wary about ordering from them again. I never got a response from the customer support team, never got any delivery updates that my order was shipped or delivered, and my tracking through the website still doesn’t show that it has been shipped.
Je n’ai pas reçu une commande à 70 euros
I ordered the Abyss Aurora illuminated lamp and it is damaged, the base is a warped unfinished piece of oak and the slot the lamp fits in is so big the unit falls over. Two emails without a response. Please be warned!8
Uruselt bemötande. Svarar inte på Mail. Har tagit betalt men skickar inte varan i fråga. Samma på deras fb sida, där gillar de bara positiva omdömen och går förbi de negativa o svarar ej om man ställer en fråga. Rena bedrägeriet.😡
I've ordered the "Abyss Aurora: Dive into Illuminated Depths" lamp. On the Noble Panache website, the pictures look beautiful; beautiful natural wood. But what I got was a piece of sawed wood with resin.
It's total fraud in my opinion.
I've sent two emails with pictures to require explanations and never got a response.
Then I called the toll free number on their website...
1-888-308-0093 (toll free, US & Canada)
...and the number is no longer in service.
Order #3651
So disappointing and frustrating.
Do not trust this website and seller.
Nothing like the picture shown on your site, totally disappointing! I was sending this scuba diving lamp to my son-in-law who just received his scuba diving license but I’m too embarrassed I’d rather give him a thumbs up!
I bought a piece of lighted home decor from them for $109. I received it & the quality wasn't anywhere close to what was pictured. They were supposedly handmade, so I understand there are variations, but when I emailed customer service to inquire about a replacement (I really liked the item) I never got a response. I have emailed them 3 times now with no response & the only phone # I can find for them online is disconnected.
I have never received my $166 order.
I tried to contact them via email, contact form on their website. They have never replied.
As Tustpilot got a reply from Noble Panache, they replied to the following:
"Upon checking our records, we found that the package was returned to us as the delivery address was incorrect. You can verify this information by tracking your package using the tracking number that was sent to you via email."
They are not telling the truth, my address was not wrong as they mentioned, also they said I should send them the correct address via email, I tried now but their email is not working.!
This is my shipping address, which is the same on my order, kindly send it to them if you can reach them.
My Shipping address
Waleed Shaheen
House: 2748, Road: 5546, Block: 255
QALALY 973
Kingdom of Bahrain
Mobile: +973-36699408
Now we will see if they are honest and return my money or send me my order which I paid for, I really waited for a long time and if I didn't receive, I will publish my story in many websites.
Vastaus yritykseltä Noble Panache
Dear Waleed Shaheen,
We are sincerely sorry to hear that you have not received your order #2810 for $116.98. We understand your frustration and apologize for any inconvenience this may have caused.
Upon checking our records, we found that the package was returned to us as the delivery address was incorrect. You can verify this information by tracking your package using the tracking number that was sent to you via email.
To ensure that you receive your order as quickly as possible, please provide us with your complete and correct shipping address. Once we receive the updated information, we will immediately re-ship your order.
We value your business and appreciate your understanding. Please do not hesitate to contact us if you have any further questions or concerns.
Sincerely,
The Noble Panache Team
Product wasn't as it was advertised on the website. Support didn't write back, so this is a total scam.
Vastaus yritykseltä Noble Panache
Hi Mischa,
Thank you for reaching out to us. We're sorry to hear that you had a negative experience with our product. We take all customer feedback seriously and strive to provide the best possible experience for our customers.
However, we were unable to find any orders associated with your name in our system. It's possible that you may have purchased the product from a different website or retailer.
If you could provide us with more information about your order, such as the date of purchase, the order number, or the product name, we would be happy to investigate further.
In the meantime, we would like to assure you that we are committed to providing high-quality products and excellent customer service. If you have any questions or concerns, please do not hesitate to contact us.
Sincerely,
The Noble Panache Team
The Aurora lamp from Noble Panache adds a wonderful ambiance to my living room. So happy with this purchase! It's truly a work of art.
I recently purchased the Aurora lamp from Noble Panache, and I have to say, It's absolutely amazing. The craftsmanship is top-notch, and the detail in the design is breathtaking. I was a bit worried about the delivery time since I had read some mixed reviews about it, but mine arrived within the estimated time frame. I had a small issue with the plug, but their customer service was incredibly responsive and sent a replacement immediately. Overall, I couldn't be happier with my purchase and would highly recommend Noble Panache to anyone looking for unique, high-quality home decor. I've already received so many compliments on it!
Livraison rapide, produit conforme à la description! Parfait !
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