NN.07 Arvostelua 

Amazing Product and Excellent Service.

I bought a terrific pair of trousers. Amazing material and great fitting, exactly what I was looking for.

I was insecure about the right size and the NN.07 team (thanks, Fie!) was great in navigating me in the return policy.

Great purchasing experience experience.

Customer service went above and beyond to ensure I could purchase the highly sought-after Gael jacket from “The Bear.” With a limited restock a customer service representative gave me a call and made sure I was able to submit my order. Very satisfied and thankful!

Fik super god hjælp i kundeservice af Fie. Lynhurtig og kompetent hjælp samt hurtig levering. Det er ligesom tøjet fra NN07 virkelig højt niveau.

Jeg havde bestilt den eftertragtede Gael-jakke, som er blevet gjort berømt i kraft af dens optræden i serien 'The Bear'. Kort derefter fik jeg en besked om, at jeg ikke kunne få jakken - det var en fejl, at jeg overhovedet kunne bestille den, da den ar udsolgt. Det var selvfølgelig ærgerligt. Til gengæld lovede NN07's kundeservice at lægge en jakke til side til mig i tilfælde af, at nogle kom retur. Et løfte, de holdt og fulgte op på i meget serviceorienteret og professionel stil. Dejligt at opleve, når et brand på den måde gør en personlig indsats for deres kunder.

Jeg har været kunde siden nn07 startede. En meget stor del af min garderobe er nn07. Dog er kvaliteten styrtdykket de sidste år. Tøjet går op i syningerne. Det ser slidt ud efter få vaske etc.
Imens er prisen steget. Det hænger ikke sammeb! Det er ærgerligt, for design og brand er jo suverænt!

Super low quality, instead go to Zara or H&M... On the photo's and pricing it looks high end but it is everything but that.

They produce new collections at rapid speeds at cheap production quality.

Their customer service just forward me to a tailer to fix their bad produced shirt...

Fantastic exepierence with customer service, in particular with Fie, which was very very kind. After two unsuccessful purchase attemps do to technical issues, I was very disappointed but after that they called me privately and helped me complete my order

I had placed an order for a jacket in December. Unfortunately the order didn’t go through due to a stocking issue. Because of this the issue customer service reached out for me to pick a day and time to have a chance and purchase the jacket. Fie made sure everything went through smoothly!

Fantastic experience with customer service at NN07! After a bit of a mistake when the item I had ordered wasn’t in stock, the team were very apologetic and sorted everything out in a professional and communicative manner. The item in question was of particularly high demand and sold out very quickly, im not surprised it caused issues. Fie was fantastic and made sure that I ended up with my item in the end with minimal fuss. 10/10!

Super god kundeservice. Både online og i fysisk butik. 👏

Had the best experience dealing with NN07. Amazing customer service! They were awesome in helping me with my purchase. My son is going to be thrilled with his new Gael jacket.

Ordered the GAEL jacket in December when it was restocked. Unfortunately it was too small, when returning I asked to be put on a waiting list. Was promptly contact in January if I was still interested and managed to buy the other size! Awesome customer service, Thanks Fie!

The customer service I received was excellent. Prompt delivery. Easy return from the UK of an item with zero hassle. And I was personally alerted when out of stock item became available and Fie in customer service was excellent in alerting me and getting the order done.

I ordered a GAEL jacket - the brown version, rarely available - but sadly it was too small. I returned it and asked to be notified of the availability of the next size up. Fie at customer services very kindly let me know when one became available, and helped to me buy it the moment it went back on line. Many thanks to Fie for all her help!

Made an order of an item I was waiting to be restocked. Restocking happens at 2PM, I got confirmation of my order at 1:58 PM. I receive confirmation of the sale by email. Two days later when I have not received yet info about the shipping I contact the customer service and they tell me it was out of stock.

Somehow I was earlier than the restocking but I'm told that it's because they run out in less than an hour of them. On top of that, they didn't communicate or refunded the money until I approached them two days later. I wonder how long it would have been if I had just trusted that they were just taking longer

Hurtig levering af gode striktrøjer
Jeg måtte sende et par bukser retur (sad ikke godt). Returnering foregår gratis og nemt med vedlagt returlabel. Har allerede modtaget penge for bukserne, alt spillede

Hold jer fra at handle tilbud hos NN07. Når de skal fremsende ordren får man besked om at varen er udsolgt. Det til trods for at jeg har modtaget en ordrebekræftigelse og besked om at mine vare er pakket og sendt. Det er bare ikke okay. Varen er stadig på hjemmesiden men nu til fuld pris

Unhelpful customer service. "computer says no" attitude.

Basket page had a code and discount applied. Took a screenshot of the page before processing and total I was charged was different to what was taken.

Asked for the difference to be refunded along with a screenshot and details of what went wrong. Was told no, just to send the item back. I didn't want to send the item back, I wanted the price I was quoted on the checkout page. Asked for the whole order to be refunded, was again told no, I just needed to send back the order.

So I'll be charged the £15 shipping and whatever it costs to return to Denmark. Ridiculously unhelpful replies. Last time I buy from NN07 direct, for sure.

Thank you very much for perfect customer service, I was able to solve my problem and I counted on your help all the time.

Very nice quality! Had no issues whatsoever - overall great experience!