NN.07 Arvostelua 

Wanneer men personeel netjes vraagt of ze hun papier afval netjes kunnen buiten zetten, word er onnodig grof gereageerd. Echt een niveau hoor.....
We wonen in dezelfde straat, maar blijkbaar voelen zij zich net iets meer.

I bought the ADWIN 50018 denim jacket (order 267232). After roughly ten wears, the fabric developed holes under both armpits, in exactly the same spot along the seam — a symmetrical failure pattern that points to a material or construction defect, not to misuse.

The customer service experience made it worse. Our first claim went unanswered for weeks. After a second attempt with photos, the claim was rejected within hours with the statement that the damage "seems" to be caused by "external factors" — no inspection, no reasoning, no evidence. Under EU consumer law, defects appearing within the first year are presumed to be present at delivery, and the burden of proof lies with the seller. A one-line "seems like external factors" does not meet that standard.

For a brand in this price range, I expected the fabric to survive more than ten wears — and a customer service that engages with a documented claim instead of dismissing it.

I will gladly update this review if NN07 resolves the claim properly (replacement or refund).

Sehr faire und intelligente Firma. Top Kleidung.

I’ve been a customer since 2013 and have always been very happy with the service and quality. In all these years, I’ve never had a single issue.

Quick feedback and friendly service. Very helpful.

Køber en kasket som for det første virker til at være i dårlig kvalitet + pasformen på ingen måde er som billedet antyder. Vælger derfor returnere som koster et gebyr på 40 kr. + de 50 kr. som allerede er betalt i fragt = 90 kr. for absolut ingen pga af deres dårlige produktbilleder og kvalitet. Joke.

Øv! Jeg havde bestilt en vare online, hvor det af hjemmesiden fremgik, at de havde den i min størrelse. Jeg bestiller den derfor i den tro, at de selvfølgelig har varen, og at jeg ikke behøver gøre mere herfra…

To dage senere modtager jeg beskeden om, at de desværre alligevel ikke har den, og at det skyldtes en teknisk fejl på hjemmesiden. Dette er vel at mærke efter, jeg to dage tidligere havde fået en ordrebekræftelse på min bestilling.

Én ting er, at man ikke har den på lager, det er, hvad det er, en anden er, at man ikke oplyser om det hurtigere, end man gør. “Vi beklager ulejligheden, undlad venligst at bestille den samme vare igen” lød beskeden to dage senere. Håbløst håndteret.

Desværre kan fedt tøj, som nn07 i mine øjne alle dage har været, ikke opveje for en dårlig og laissez-faire tilgang til kundeservice, så det har desværre været sidste gang, jeg har handlet hos dem.

great products, customer service and fast delivery

goeie kwaliteit, mooie vernieuwende kledinglijn

I have been happy with everything I have purchased from this company, and it's been QUITE a lot of items. Delivery is quick, quality is excellent, and customer service is "above and beyond". I look forward to next season's styles.

Exceptional customer service experience! I reached out with a screenshot of a garment I'd spotted on their website, it wasn't available online as it was from a previous season. Without hesitation, the CS team asked for my size and location, temporarily updated the website so I could view and order it, and even sent me the direct search keyword to find it easily.

It was such a thoughtful, above-and-beyond gesture, especially for a piece that wasn't part of the current season's offering. You could really feel the effort and care behind it.

A huge thank you to M for being so kind, patient, and genuinely helpful. This is exactly the kind of customer experience that builds loyalty. Highly recommend NN.07!

Jag har köpt två plagg från nn07 och efter första tvätten på BÅDA plaggen (som jag tvättat enligt anvisningar blivit förstörda). Jag köpte TODD tröjan och Kay linnen och viskosblandnings byxorna. Byxorna fick jag reklamera och när jag tvättat tröjan på handtvätt 30 grader (Woolmark certifierad tvättmaskin) så är tröjan helt svart luddig av blommans konturer. Jag har stått och rollat av tröjan i 45 min och det är fortfarande ludd kvar. Man får inte vad man betalar för.

Hurtigt svar fra kundeservice og altid hurtig levering. Har købt 3 gange og nyder både tøjet og servicen.

Great brand and the best Customer Service. Have been buying NN.07 in-store and online for years

*Jeg foretog et køb online og havde problemer med leveringen fra DHL. Desværre tog leveringen ret lang tid, men med hjælp fra Christian fra kundeservice blev forsinkelsen ikke yderligere forværret, og jeg nyder nu mit nye køb fra NN07. Jeg er meget tilfreds med kontakten med kundeservice og deres venlighed.*

I just love this brand. Top quality and fast customer service when there is an issue with the delivery (my man, Christian, nailed it)
would recommend any day!

I’ve always struggled to find my style and never really enjoyed clothes shopping. Since discovering NN.07, though, I’m completely hooked. Their Essentials range has helped me build a simple, timeless wardrobe with pieces that genuinely feel considered and well made. The quality is excellent, and it’s given me the confidence to strip my wardrobe back to a handful of versatile staples that I wear all the time. It’s made getting dressed far easier—and far better.

Je leur ai demandé un conseil. J’ai eu un retour de leur part. Contact sympa.

Best customer service, our issue was resolved within a day ! Fast and professional delivery! Excellent quality in NN.07!

Very kind customer service