Nassau Financial Group Arvostelua 10 182

The representatives that I dealt with were so polite, pleasant, knowledgeable, and helpful I was very pleased with the service they provided.

Rep was very kind patient and understanding. She walked me through the paperwork in detail every step. So thankful she is the one that answered.

I,didn't, like that I ask them to unlined the paper that I needed to sign but they sent me a new pack of forms that I had all have feel out. I have call them three or four times to ask was there any thing else that I needed to do but I still don,t, have the money in my account yet.

rep was knowledgeable and could ind my information quickly.

I received a call back fairly quickly and Dawn, the rep, was able to address my concerns, both the one I called about as well as one I had submitted as an online request. In addition, Dawn was able to assist my wife, who was on the line, and address her requests.

It was so nice to speak with a human! Katie was awesome, very pleasant, efficient, helpful. With so much on my plate struggling for human help with other companys, medical insurances and government. Katie took this one item off my plate with so much ease and reassurance . As small as this was, it was the one item out the 5 I have on my plate that got accomplished today. THANK YOU!!!

Dawn H. was super helpful and pleasant.

I WANT TO THANK CATHY L SHE WAS VERY HELPFUL AND TOOK HER TIME TO EXPLAN EVERY DETAIL AND WALKED ME THROUGH FILLING THE NESSERY FORMS OUT CATHY L TOOK HER TIME AND DID NOT RUSH ME

Dawn was very friendly, professional & courteous. Answered all my questions!

My rep was very knowledgeable and was able to calculate different scenarios for different options for me. Her suggestions were succinct and intelligent. She did a great job for me and I really appreciate her efforts on my behalf. Thank you.

I am dealing with a trust and death of a brother who has a policy with Nassau. It takes a lot of time contacting those who may have provided policies. Nassau has been easy to contact and they sent me information to be filled out. Now I wait till their legal team looks over the claim.

I received answers to my questions. The wait time to talk to a customer rep was not as long as the day before. I am thankful for English speaking people with no heavy accent that are easy to understand.

Cathy took her time explaining each part of the forms for me to fill in... she gave me time to write down each section. Very pleasant

Cathy was very helpful and answered all my questions

Benjamin was very helpful and answered all of my questions.

Robin was very kind and understanding to my needs.

Cathy L was completely able to guide me as to my questions regarding my contract. Very knowledgeable and I have a better understanding of certain features. Thanks Cathy!! On another note I find NFG website to be lacking. I.e. forms I needed were not available. I would like to see transactional info for monthly payments. Feel free to contact me for more...

Your employee John was the most responsive, informed and helpful insurance professional that I have dealt with particularly in the situation that PHL finds itself in.
I was unable to understand the payment that would be made from PHL and then the conditions that regulates the State Insurance Association.

Robin G was delightful, very careful to maintain accuracy of my new and existing demographic info, and instructive in her assistance. A pleasure to work with. Thank you Robin.

Your representative Robin was very very informative and explained to me why I was no receiving dividends to purchase additional paid up insurance on my fully paid life insurance policy. She also answered my questions concerning termination dividends. She was both very nice as well as informative and answered all my questions clearly