Bought a wooden curtain pole from them which wasn’t the colour we hoped for. I contacted them and there were no issues returning it. What did really impress me was the fact they responded by email on... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Initially received the wrong item . Only realised and advised late on a Friday expecting reply the next week, but got an acknowledgement from a human that evening and the correct item received prompt... Näytä lisää
Yritys on vastannut
Worst customer service ever. One of Argos trusted sellers. Trusted? Far from it. They refuse to give a refund and parcel courier say they have yet to received my parcel. Delivery promised within 3-4... Näytä lisää
Yritys on vastannut
This is the first time ive used this company for window blinds and I would definitely use them again in the future. We had some problems on two occasions where the blinds where damaged due to a bad d... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Blind Shop
Yhteystiedot
Unit 4B , Park Farm , Billesdon, LE7 9FN, Leicester, , Yhdistynyt kuningaskunta
- 07432241144
- Sales@newedgeblinds.com
- newedgeblinds.co.uk
3,7
Keskitasoinen
859 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 98 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent customer service and gorgeous…
Excellent customer service and gorgeous blinds. I would highly recommend this business. The blinds are affordable and look stunning. I aim to kit my whole house out. I’ve bought 3 and I want 3 more!! Speedy delivery too.
20. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Newedgeblinds
Hello,
Thanks so much for your lovely review.
We’re really pleased to hear you’re happy with the blinds and our service. It’s great to know they look stunning in your home, and we really appreciate your recommendation.
We look forward to helping with the next 3 blinds when you’re ready.
Kind regards,
Excels as a company
Not only do I love my purchases off you, but your service is the best I’ve ever come across!
Personal to me, rather than a prewritten email!
and, keeping me informed on my request to know when stock becomes available!
Thank you, I will most certainly be purchasing more off you when I move house!
Special thanks to all who work in customer service’s! 👍
17. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Newedgeblinds
Hello,
Thank you so much for your lovely review.
We’re really pleased to hear you’re happy with both your purchases and the service you received. It means a lot to know our replies felt personal and that you felt kept informed throughout.
We really appreciate your kind words, especially for our customer service team. We look forward to helping you again when you move house.
Kind regards,
I ordered blinds from New Edge Blinds…
I ordered blinds from New Edge Blinds via Amazon but the courier damaged the box and lost the brackets. The customer service I received from New Edge Blinds was exemplary - someone to actually speak to and really helpful follow up emails to keep me updated. The brackets arrived in 2 days and the blinds were super easy to put up. The blinds look great in my bathroom, are of high quality and really well priced. I would definitely recommend New Edge Blinds based on the quality of the product, ease of installation and great customer service.
11. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Newedgeblinds
Hello,
Thank you so much for your lovely review.
We’re really sorry the box was damaged in transit and that the brackets were missing, but we’re really pleased we were able to resolve this quickly for you.
It’s great to hear the replacement brackets arrived promptly, the blinds were easy to install, and that you’re happy with how they look in your bathroom.
We really appreciate your recommendation and your kind words about our customer service.
Kind regards,
Great as always.
Used New edge a few times now - always great prices and fast shipping.
Only issue - the delivery driver required a signature for this order - not needed previously - so had to rearrange the delivery date.
26. huhtikuuta 2026
Vastaus yritykseltä Newedgeblinds
Hello,
Thank you so much for your review and for ordering from us again.
We’re really pleased to hear you’ve been happy with our prices and delivery speed.
Apologies for the inconvenience with the signature requirement on this order. This can sometimes depend on the courier service used or the parcel type, but we appreciate this caused you to rearrange delivery and we’ll keep this feedback in mind.
Thanks again for your continued support.
Kind regards,
The service was second to none
The service was second to none
I ordered a blackout curtain rail in antique brass
The quality is lovely and certainly does the job of blocking the light out.
When I had to contact the company on the delivery they was quick to respond and tracked the parcel for me then a back up email to see if it had come .
Customer service very good
Would not hesitate to to recommend this company and especially the blackout curtain pole
Thank you 🙏
2. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Newedgeblinds
Hello,
Thank you so much for your lovely review.
We’re really pleased to hear you’re happy with the antique brass blackout curtain pole and that it has helped block the light as intended.
It’s also great to know our team were able to help with the delivery tracking and follow up to make sure everything arrived safely.
We really appreciate your recommendation and your kind words about our customer service.
Kind regards,
The curtain pole i bought was of great…
The curtain pole i bought was of great quality but scratched. The team was very quick to respond and sent a replacement very quickly. Highly appreciated
27. huhtikuuta 2026
Vastaus yritykseltä Newedgeblinds
Hello,
Thank you so much for your review.
We’re sorry to hear the curtain pole arrived scratched, but we’re really pleased our team were able to respond quickly and get a replacement sent out for you.
We really appreciate your understanding and are glad you were happy with the quality of the item.
Kind regards,
Broken but brilliant customer service
Blind arrived and was broken. When I contacted the team another one was sent out immediately and arrived a day later. Communication was fast and to a real person. New blind works just fine.
9. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Newedgeblinds
Hi,
We are sorry to read this, but we cannot see any prior communication from you regarding this issue, so we were not made aware of the problem before this review was left.
If a blind arrives damaged or there is an issue with the mechanism, we would always ask customers to contact us directly so we can review the issue and arrange the appropriate resolution.
Please email us at sales@newedgeblinds.com
with your order details and photos or a short video showing the fault, and we will be happy to look into this for you.
Kind regards,
Roller blind.excelent service.great…
Roller blind.excelent service.great price.helpful seller..thank you...
27. huhtikuuta 2026
Vastaus yritykseltä Newedgeblinds
Hello,
Thank you so much for your review.
We’re really pleased to hear you’re happy with your roller blind, the price, and the service you received.
We really appreciate your kind words and your support.
Kind regards,
Curtain Wands
Well satisfied, good price, excellent service, quick delivery. Would certainly use again.
27. huhtikuuta 2026
Vastaus yritykseltä Newedgeblinds
Hi Mr Cunningham,
Thank you so much for your lovely review.
We are really pleased to hear you were happy with the price, service and quick delivery.
We truly appreciate your kind feedback and would be delighted to help again in the future.
Kind regards,
Great product with exceptional prices
Great product with exceptional prices, received order within days, well packaged slight issue with the end curtain track contacted and the customer service was amazing new end track sent out arrived promptly the next along with extra replacement if needed. Definitely recommend this company there products are great
15. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Newedgeblinds
Hi Mary,
Thank you so much for your lovely review.
We are really pleased to hear you were happy with the product, price, packaging and service received.
We are also glad we could resolve the issue with the end track quickly for you.
Your recommendation means a lot to us.
Kind regards,
Vastaus yritykseltä Newedgeblinds
Hi Sophie,
Thank you so much for your lovely review.
We are really pleased to hear your order arrived quickly, in perfect condition, and is now fitted in your window.
We truly appreciate your kind feedback.
Kind regards,
Great customer service
We had an issue with a pole we bought but this was sorted out quickly & efficiently.
Great customer service, can’t fault it.
Would highly recommended purchasing from New Edge Blinds A*
25. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Newedgeblinds
Hi Vanessa,
Thank you so much for your lovely review.
We are really pleased to hear that we were able to resolve the issue quickly and efficiently for you.
Your recommendation means a lot to us, and we truly appreciate your kind feedback.
Kind regards
Customer Service…
Parts were missing from my blind package from Amazon. The customer service at New Edge were excellent and my missing parts were delivered in less than 48 hours. Great service from the Service Department
22. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Newedgeblinds
Hi Jim,
Thank you so much for your lovely review.
We are really pleased to hear our customer service team were able to get the missing parts sent out to you quickly.
We truly appreciate your kind feedback.
Kind regards,
Curtain Poles
We ordered 2 curtain poles via The Range and the quality is outstanding. Really pleased with our purchase. I did have to contact Customer Services over a minor issue but this was resolved promptly and efficiently. Great service, thank you.
15. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Newedgeblinds
Hi Mrs Kear,
Thank you so much for your lovely review.
We are really pleased to hear you are happy with the quality of the curtain poles and that our team resolved the minor issue promptly.
We truly appreciate your kind feedback and are glad you were pleased with your purchase.
Kind regards,
Roller Blinds
The exact size of items I wanted were in stock. They were despatched very quickly. Arrived well packed and in top condition. Price was excellent.
21. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Newedgeblinds
Hi John,
Thank you so much for your lovely review.
We are really pleased to hear you found the exact size you needed, and that your order arrived quickly, well packed and in top condition.
We truly appreciate your kind feedback.
Kind regards,
Really competitive prices
Really competitive prices, quality blinds and speedy delivery, perfect
17. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Newedgeblinds
Hi Shailes,
Thank you so much for your lovely review.
We are really pleased to hear you were happy with the price, quality and speedy delivery.
We truly appreciate your kind feedback.
Kind regards,
Just what we were looking for…
Was so easy to use website,we struggle getting blinds to fot our long window they made and delivered blind to exact size and minimal work was required,quality of product is very good and kept informed of delivery till I received it...
Spot on 5🌟
11. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Newedgeblinds
Hi Alan,
Thank you so much for your lovely review.
We are really pleased to hear you found the website easy to use and that the blind was made to the exact size you needed.
It is great to know you were happy with the quality, delivery updates and overall service.
We truly appreciate your kind feedback.
Kind regards,
Prompt resolution to a measurement misunderstanding
Due to a misunderstanding of the definition of the measurements, the blinds I received did not fit into my recess. However, upon contact, New Edge Blinds were nothing but helpful from the outset. Their communications were prompt and they were happy to help me resolve the situation. I cannot fault the service or the quality of the blinds and would highly recommend doing business with them.
11. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Newedgeblinds
Hi Michelle,
Thank you so much for your lovely review.
We are really pleased to hear that our team were able to help resolve the measurement misunderstanding promptly.
It is great to know you were happy with the service, communication and quality of the blinds.
Your recommendation means a lot to us.
Kind regards,
Trustpilot-kokemus
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