My card was blocked because of some technical issues and when I called customer service then this issue was resolved by Faadiyah so easily and nicely that no doubt she provided very good customer serv... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
My card was used fraudulently, and the person who contacted me was very warm, friendly and knowledgeable. She was patient with me due to deafness. To me she went well beyond the usual customer servi... Näytä lisää
Yritys on vastannut
Simple application process. The App is easy to navigate and had no problems at all. Would recommend. Payments are easy to pay, by direct debit or via app. Not had to use customer services yet so can... Näytä lisää
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After many years of being a John Lewis card holder I needed to increase my credit limit. My request was rejected as there were no offers available. The human element to managing customers has gone. Ha... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
At NewDay, our business is focused on a single, clear and defining purpose: to help people move forward with credit. We provide nearly 4 million customers with responsible access to credit, underpinned by best-in-class customer service and exceptional user experience.
Yhteystiedot
7 Handyside, N1C 4DA, London, Yhdistynyt kuningaskunta
- 020 7160 8800
- newday.co.uk
4,2
Hyvä
12 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä NewDay
Hi Adrian, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Vastaus yritykseltä NewDay
Hi Andrew, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Very easy to deal with
16. heinäkuuta 2026
Vastaus yritykseltä NewDay
Hi Graham, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
MARBLES PROVIDE A GOOD SERVICE TO THEIR…
MARBLES PROVIDE A GOOD SERVICE TO THEIR CREDIT CARD CUSTOMERS AND REWARD THEM WITH OFFERS AND SERVICES ATTRIBUTABLE WHEN THE CUSTOMER MANAGES THEIR ACCOUNT CORRECTLY. I AM A CONTENT CUSTOMER.
16. heinäkuuta 2026
Vastaus yritykseltä NewDay
Hi Robert, thank you for choosing us as your card provider. We're pleased to have you as our customer 😊 Thanks, Michelle.
Vastaus yritykseltä NewDay
Hi Daniel, thank you for taking the time to leave us a review. We're excited to have you on board 😊 Thanks, Michelle.
Great Company
I have had nothing but great help with NewDay they look after you and keep you informed of all that's happening with your account I would give them 5*****
16. heinäkuuta 2026
Vastaus yritykseltä NewDay
Hi Lewis, thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Thanks, Michelle.
Vastaus yritykseltä NewDay
Hi, Thank you for choosing us as your card provider. We're pleased to have you as our customer 😊 Thanks, Michelle.
Interest rate high but other than that…
Interest rate high but other than that a fantastic card to have. People at Marbles are also really helpful with any query.
15. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä NewDay
Hi Lisa, We do aim to provide a high level of customer service, so it is great to see you received this when contacting us. Thank you for taking the time to leave us a positive review 😊 best, Elan
Vastaus yritykseltä NewDay
Hi Mark,
Thank you for choosing us as your card provider - and for leaving us a positive review!
Best,
Stephanie.
Be careful of AO annual fee you may…
Be careful of AO annual fee £39.99 , no reminder. Then a £5 payment. didn't assoiciate Newday with AO. Then £12 late payment making £58 debt. Settled and closed account, not happy. Won't buy or use either of these company's again.
13. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä NewDay
Hi Steve,
I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above. Please be assured that this feedback will be passed on to the relevant team.
Best,
Stephanie.
Excellent credit card
Excellent credit card. All the information you need on the app. First class.........
9. heinäkuuta 2026
Vastaus yritykseltä NewDay
Good Morning, Andrew,
Thanks for taking the time to share your review, we're thrilled to ehar you're happy with everything!
- Kenith
This is where loyalty is a two-way thing
NewDay are just as loyal to their customers' as their customers' are to them, making you feel extremely valued.
All-round great service, if you use your credit responsibly you will undoubtedly be handsomely rewarded. All the features you could want and expect from a first class lender. Go on give them a go, you will not be disappointed - guaranteed.
9. heinäkuuta 2026
Vastaus yritykseltä NewDay
Good Morning, Nikita,
We greatly appreciate you taking the time to share you review and kind words with us, and we're thrilled to hear you're loving everything!
- Kenith
Argos Card customers must be leaving in droves..
Argos has been awful since New Day took control of Argos Card. Relentless reminders and harassment for payments resulted in the closure of my account. I no longer purchase any goods from Argos as 'Argos Pay' & New Day are insufferable. All complaints are ignored, they just want your money and more with the ridiculously high interest rates, late payment fees and anything else they can find to bleed you dry with.
10. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä NewDay
Hi Timothy,
I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above. Please be assured that this feedback will be passed on to the relevant team. Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please reach out to our Customer Service team on 0333 220 2532 at your next convenience, so that we can discuss your concerns in more detail.
Best,
Stephanie.
Vastaus yritykseltä NewDay
Good Afternoon,
Thanks for taking the time to share your review, we're thrilled to hear you're loving your card!
- Kenith
Great card
Great card, excellent product. New day are the provider to trust in my view
9. heinäkuuta 2026
Vastaus yritykseltä NewDay
Good Afternoon,
Thanks for taking the time to share your review and kind words, we're thrilled to hear you're loving your card and hope you continue to do so!
- Kenith
I love this company so happy I got…
I love this company so happy I got involved with them i also had a loan through aqua that's paid off never been disappointed 😞
9. heinäkuuta 2026
Vastaus yritykseltä NewDay
Good Afternoon, Joseph,
Thanks for taking the time to share your experience with us, it's great to hear everything's gone so smoothly for you!
- Kenith
I have have steadily built up my credit…
I have have steadily built up my credit score since getting an aqua card, I thoroughly recommend them
9. heinäkuuta 2026
Vastaus yritykseltä NewDay
Hi Mrs. Smith, Thank you so much for your lovely review and the 5-star rating! We’re a card that says yes to helping you build your credit score when used responsibly - so it is great to hear that we have helped you build yours 😊 best, Elan
Have been with aqua for a long time and…
Have been with aqua for a long time and everything has been great from day one ! Aqua is everything a credit card should be ! Yr card is reviewed and yr credit limit keeps going up providing you treat it with respect! My favourite credit card ! Highly recommend!
9. heinäkuuta 2026
Vastaus yritykseltä NewDay
Hi, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 Thanks, Michelle.
service never any problems
9. heinäkuuta 2026
Vastaus yritykseltä NewDay
Hi, Thank you for taking the time to leave us a review. We're excited to have you on board 😊 Thanks, Michelle.
Been with Aqua for years now always…
Been with Aqua for years now always there when you need them very helpful staff
9. heinäkuuta 2026
Vastaus yritykseltä NewDay
Hi Caroline, thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Thanks, Michelle.
Trustpilot-kokemus
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