Neshome Arvostelua 

DO NOT BUY from this company.
Awful products and even worse customer service!
Bought a shower mixer 6 months ago and every part of it has failed, paint flaking off, all seals broken and leaking. Plastic parts have broken so the handheld shower head drops off. Simply put, crap product made of even worse materials.
Customer service told me, it’s because of the shower spray we’ve used to clean it which has caused all the problems. Basically blaming Flash bathroom cleaner for parts breaking and rubber seals perishing in 6 months, total rubbish.

Dreadful product, worse customer service.
AVOID AVOID AVOID!

If I could give 0 starts I would they supplied a terrible product which broke within days and then failed to give proper compensation and took ages to sort the problem and customer service was shocking and the workmanship was terrible.

Please save yourself the time and money and don’t buy from here

Terrible company!!

Avoid this company.
Had to chase delivery ,when goods arrived doors on unit were different shades of white ! Toilet cistern different colour to pan !
When sorting out returns we were informed we had to pay £50.00 collection charge ????
Abysmal people to deal with

I bought some sink unit with drawers and I had it installed in October and by December, it has started cracking which I notified them immediately. They said they would send a unit replacement of the drawer and it is now June and still waiting for the answer is most probably won’t be getting it. I would not touch this company as it’s excuse after excuse.

The kitchen tap arrived quickly enough, however it was the wrong colour - brass (gold) rather than copper.

Initially the company told me that it was the correct item, however it was clear to anyone looking at the photo I sent that it was completely different to the image shown on the page for the copper item, and was apparent to me that one of the brass-coloured items had somehow found its way into a box marked with the code for copper.

Since I raised this with the company, communication has been terrible. I would expect this to be sorted out within a few hours, but the few responses to emails have arrived at odd times, and not with any sense of urgency or that they have any interest in sorting this out.

I've had two requests for pictures, although I sent a picture early on so god only knows why a different member of staff had asked for it again -this suggests it is completely uncoordinated.
It appears to me that either this company is dishonest, or it is run as someone's hobby that they do when they can be bothered, rather than a legitimate and well-organised business

I would avoid at all costs; pay a bit more if you need to. I have contacted b and q to suggest they remove Nes from their seller list, and I'm going to have to use my credit card company to claim back on this.

Nice prices

Order went smoothly & I'm getting notifications of shipping progress which is reassuring. No complaints so far 😁

I wish there was a rating of no star as I will be giving them a 0 rating!
NES Home is a verified seller on the B&Q website. I ordered an item and was told it would arrive in 2 days. Then I received an email advising that they attempted to deliver! The attempted delivery was to a completely different address. Spoke to b&q, no resolution. A few days later I received a text saying the item was lost. This is over a week now, no communication from them.

This company is a scam!!

Great product at good price, yet to use them but looked good.

Please avoid buying anything from them. They don’t follow instructions for the delivery; it took them almost 2 weeks to deliver my sink! And once it was finally delivered it was completly broken. The only way to contact them is via email as they don’t have telephone number or LinkedIn account. This is the worse customer service ever. I don’t recommend !

⭐☆☆☆☆ Poor customer service and warranty loopholes

I purchased a thermostatic shower mixer from Nes Home, and unfortunately, the product developed a fault not long after installation. When I contacted their customer service, I was told they wouldn't provide a replacement because I had used a standard bathroom cleaner — something completely reasonable in any bathroom setting.

Despite following normal care practices, they hid behind a warranty clause that apparently voids your rights if you use anything other than water and a soft cloth. It feels like an excuse to avoid responsibility rather than stand by the quality of their product.

I’m now left with a faulty item and no support, which is incredibly disappointing. Their customer service was unhelpful and dismissive. I would not recommend buying from Nes Home unless you’re prepared to have no real support if something goes wrong.

Absolutely disgusting service with B&Q no help either! Ordered a £400 bathroom unit, it arrived damaged, I've heard nothing since with B&Q apparently escalating this aswell. It has now been over a week since reporting the item as damaged with not even a reply! AVOID AVOID AVOID AVOID AVOID!!!!!

Ordered two bathroom units
One looked tho it had been a return before as box was re taped up no instructions inside and fixings and doors damaged
Still waiting for two new doors to arrive

Scam of a company! I ordered a £300 shower tray, it was never delivered and they tried to say it was, and they couldn't provide any evidence of delivery. I ordered through B&Q and they were no help saying i had to go through NES. Absolutely shocking service please avoid

AVOID!!!! £130 out of pocket! DISGRACEFUL.My package never arrived. Tried to state because there was a photo of it outside it had been delivered. No NES home the parcel was not where you state you left it. Useless company, trying to go through Debenhams as your main supplier and getting passed back and forth.

Quick postage, high quality product

Good products and value and great customer service.

Excellent service, easy to order and a quick delivery.

Nes Home is a black-hearted business. A leaky toilet caused my house to be destroyed. In the face of various video and photo evidence, Nes Home fabricated facts and refused to compensate.

Bought a black Nes Home folding shower screen £139.99 threw B&Q and when delivered a metal bar which fits wall to allow screen to attach was missing .after lots of emails from myself and unable to download photos they wanted and not been replied to back I am very stressed by the whole thing .Not Happy.