Namawell Arvostelua 

Have had our Nama2 XL juicer for just under two months. The auger no longer seats within the strainer so the product has become inoperable. Have tried for 10 straight days to reach customer service via voicemail (no live agents to answer calls), email (zero response via their official support email channel on the website), even reached out directly to the CEO via LinkedIn. Nada. For a VERY expensive piece of equipment, one would think they could afford a customer support team to help consumers unable to use their product due to non-working parts.

Good idea for a cold pressed juicer, but they didn't admit to the fact that it's a problem juicing celery. You can only do one small celery bunch as it gets stuck and needs to be cleaned. I bought it for celery juicing and it can't do more than that which is an inconvenience. Also, unlike other equipment, the Nama gets easily stained and impossible to clean back to a sparkle. I've got a Vitamix for many years that's had smoothie and juicing ingredients and it's nowhere near as cloudy looking.