I have had my Monty radio for over 10 years, naturally the cable experienced some wear and tear and broke. I purchased some replacements elsewhere online but they did not work. In the end I thought... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I’ve just received my order of a Retro Mini Radio and patterned earbuds. Both are absolutely superb! Beautiful, stylish and received two days from ordering! The box was well packaged and secure. I had... Näytä lisää
My Monty radio wasn't working. VQ responded very quickly and were able to point out my 'user error'. I'd replaced the main plug in the wrong socket. Senior moment. Before I corrected my mistake they d... Näytä lisää
Darren responded promptly giving advice as to how to restore my VQ Retro mini sound button- not responding . Tried all his suggestions (most of which I had previously tried ,also a neighbo... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
In 2011, VQ (known then as View Quest), launched the original Retro Radio – a DAB / DAB+ Digital Radio and Apple Docking station. The original retro was designed to change the market, a multi-functional product that came in a range of colours very much with the design conscious in mind. A hit with the public and press alike, the radio even won a prestigious What HiFi Award. The classic line of success brings success is never more true than in the story of VQ as in the years since we’ve been working hard to produce increasingly incredible products that continue to win awards and your hearts. The one thing we’ve always put at the heart of our design though is choice, many have (and still do) consider us mad for offering you such a wide choice of colours and finishes. We don’t think it’s mad, in fact we’ve built everything in our business to give you that choice because we believe it’s important. You will live with our radios and speakers for a lifetime and we want them to be an expression of your own taste & style. As part of that mission to give you choice and to deliver products that get you excited to have them in your home, we’ve also been fortunate to forge relationships with designer brands that are loved by millions of people across the world. We design and manufacture products in partnership with; Emma Bridgewater, Joules, Laura Ashley & Cath Kidston and there are many more designer names to come. Ultimately as our product range grows from; radio to docking stations, Bluetooth speakers, multi-room systems to Smart Speakers we remain true to our founding principal, it has to be something that looks and sounds good enough for Jonathan to have in his home.
Yhteystiedot
Mill Lane, GU34 2QG, Alton, Yhdistynyt kuningaskunta
- support@myvq.com
- myvq.com
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent purchase
I bought some ear pods from this company. They arrived quickly and were excellent value. After a few weeks I needed some help with one of the pods, so I contacted the company (New Dawn Innovations) for advice. Victoria responded the same day with clear excellent advice, which worked. I can't thank her enough. I am very happy with my pods and would definitely buy from them again.
Harvey Norman
Harvey Norman was the store and this product is great. Cant complain.
I love my Monty!
I love my VQ Monty radio. Great sound, easy to carry round the house and very helpful and timely customer service. Strongly recommend
Wonderfull and helpfull
Cute little radio that I bought for my…
Cute little radio that I bought for my studio but also use a lot in the van due to the battery option. Great for when camping or out for a long day and working in the van. Looks great in my house too!
Radio arrived and looks and sounds great
Radio arrived - looked great and just what we wanted for kitchen. Unfortunately there was an issue with radio however this was very promptly resolved - great customer service.
I would recommend.
Geeft goede muziek voor zo een klein…
Geeft goede muziek voor zo een klein toestel
Great customer service
Great customer service. I thought my View Quest Retro Mini DAB radio was destined for the bin but they guided me to do a factory reset on the unit and that fixed the issue. Very quick, kind and effective response to my request for assistance.
That's PROPER customer support..!!!
The radio has a great sound
The radio has a great sound, light to carry around and if you are not sure about anything the back up team respond to emails really quickly
Wonderful sound
Wonderful sound. I have hearing difficulties which made it impossible to understand speech from my smart speaker when I was not wearing hearing aids. Problem solved with Monty!!
Stunning after market customer service
I needed to contact the customer services regarding an issue I’ve had with my nearly 7-year-old Retro Mini Dab Radio, VQ responded and resolved the issue instantaneously, thanks guys. Highly recommended.
Amazing service
Amazing service! The quickest response to a ‘contact us’ service I have ever experienced. So friendly, and so incredibly helpful providing me an amazing resolution that made my day. Thanks so much
Excellent customer service
Excellent customer service. I had a problem with my radio (I had it plugged into the incorrect port) and my query received a quick response with a clear answer. Very good communication (and love the radio!).
Excellent product and customer service…
Excellent product and customer service very helpful ten out of ten
very responsive help
This is the most responsive on-line customer help service I have used. Everything is explained well unlike many instructions!
Fabulous service
When I bought a radio it didn't work for some odd reason. The lady at VQ was wonderful and helped explore what the issue could be. I was then sent a new plug and found the original plug was faulty. I was so pleased at the prompt response to my query, and the ease with which it was put right. Thank you so much.
Excellent Customer Experience
A Which? review gave the Monty radio a good review, with a comment about screen-out time. So, I checked this up with a question to VQ. I asked - how many seconds does one have to select an option when in settings, e.g. setting an alarm time, date, etc. Victoria replied from VQ telling me she had got a stopwatch and had timed the 'screen-out' for various functions, finding it to be around 30 seconds. That's plenty. Full marks for customer service.
I then bought the Monty direct from VQ for £100.
I'm pleased with the radio - it has good reception and its pretty easy to use. So far, so good. Well done to VQ.
Great little radio with good reception…
Great little radio with good reception even in areas where reception is a problem. Lovely sound. Very helpful staff
Excellent customer service
I recently purchased a VQ Monty DAB radio. It is lovely and the sound quality is excellent.
When I contacted VQ about buying a battery for it, I received a quick response.
Excellent compact radio
Purchased from Robert Dyas excellent compact Radio with DAB and DAB+. Easy to use and set up and best if all made in the UK
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