Myprotein Arvostelua 

11 471
TrustScore 3/5 tähteä

3,0

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 4/5 tähteä

They make good protein. It’s cheap as you’ll get without compromising on quality. The delivery is always a little slow though and you could end up waiting up to a fortnight for it to come.

Yritys on vastannut

Saanut 3/5 tähteä

Bewerkt: Een pakket besteld met best grote waarde, door de bezorger gemeld als 'bezorgd in de brievenbus'. Dat past niet eens. Klantenservice heeft tot 3x toe gemeld dat het onderzoek is gedaan en... Näytä lisää

Yritys on vastannut

Saanut 3/5 tähteä

I really like the Peanut Butter Powder with Stevia. I have just received my second order and I am disappointed to find that is short dated. The 'best before ' date is the end 08/26. My first order wa... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Well what a shocking experience I have been using this company for 18 months. So would consider myself a valued customer apparently not. Made an order online 10 minutes later realised I had ordered w... Näytä lisää

Yritys on vastannut

Yrityksen tiedot


Yhteystiedot

3,0

Keskitasoinen

TrustScore 3/5 tähteä

11 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,0

Kaikki arvostelut

(11 471)

57 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 2/5 tähteä

You sent me out the wrong order you…

You sent me out the wrong order you sent me chocolate instead of strawberry and it cost me over €56. I have contacted a number of times and nobody has responded to my emails.

25. heinäkuuta 2024
Myprotein-logo

Vastaus yritykseltä Myprotein

Hi Trisha,

Thank you for leaving your review.

I am sorry to hear that you have had an issue with the wrong item that you ordered. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.

I look forward to getting this resolved.

Kind Regards,

Ben

Saanut 1/5 tähteä

What's the point of organising…

What's the point of organising promotion, sending notifications etc when 10% discount is not working...I had few items in the basket but have to skip this time...And I know my protein response -place an order and we will refund...

29. heinäkuuta 2024
Oma-aloitteinen arvostelu
Myprotein-logo

Vastaus yritykseltä Myprotein

Hello Jakub,

Thank you for leaving your review. I am sorry to hear about this experience.

I cannot currently locate your account, however I have sent you a message via TrustPilot so you can provide some further details, and we can assist you further.

We look forward to resolving this matter for you.

Kind Regards,
Kayleigh

Saanut 5/5 tähteä

Easy to use app

Easy to use app, fast delivery and great product!

24. heinäkuuta 2024
Myprotein-logo

Vastaus yritykseltä Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Saanut 5/5 tähteä

Good delivery time and great delivery…

Good delivery time and great delivery driver

24. heinäkuuta 2024
Myprotein-logo

Vastaus yritykseltä Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Saanut 5/5 tähteä

Excelente products

24. heinäkuuta 2024
Myprotein-logo

Vastaus yritykseltä Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Saanut 4/5 tähteä

Fast delivery great products

Fast delivery great products

20. heinäkuuta 2024
Myprotein-logo

Vastaus yritykseltä Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Saanut 5/5 tähteä

Great price and product

Great price and product. Next day delivery. Good quality exactly as described

18. heinäkuuta 2024
Myprotein-logo

Vastaus yritykseltä Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Saanut 1/5 tähteä

Payed for next day delivery €13 ontop…

Payed for next day delivery €13 ontop of my order and didn’t get it next day.

18. heinäkuuta 2024
Myprotein-logo

Vastaus yritykseltä Myprotein

Hello,

I am sorry to hear of this issue.

I do want to assist and get this issue resolved and I am confident I can.

Please can you sign into your account to view the message I have just sent you.

I will be able to get this sorted.

Kind regards,

Sam

Saanut 3/5 tähteä

It takes too long to receive the order-…

It takes too long to receive the order- so I sent to Mace shop click and collect and did not receive QR code so shop would not give order to me and eventually manually entered the order code so that I could collect the parcel that had MY name on it- not really good

10. heinäkuuta 2024
Myprotein-logo

Vastaus yritykseltä Myprotein

Hello,

I am sorry to hear of this issue.

I do want to assist and get this issue resolved and I am confident I can.

Please can you sign into your account to view the message I have just sent you.

I will be able to get this sorted.

Kind regards,

Sam

Saanut 1/5 tähteä

Ordered product never received delivery…

Ordered product never received delivery refuse to refund as I have to go through this weird process of giving them my details repeatedly that they already have.

These things happen but the chances of getting a refund or replacement for non delivery are unlikely from this company

1. heinäkuuta 2024
Oma-aloitteinen arvostelu
Myprotein-logo

Vastaus yritykseltä Myprotein

Hi,

Thank you for taking the time to leave a review.

We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your Trust Pilot account?

We look forward to getting this resolved.

Kind Regards,

Sam

Saanut 5/5 tähteä

It was quick delivery and shakes are…

It was quick delivery and shakes are good

19. kesäkuuta 2024
Myprotein-logo

Vastaus yritykseltä Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Saanut 4/5 tähteä

Great service

Great service, great selection of items too

13. kesäkuuta 2024
Myprotein-logo

Vastaus yritykseltä Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Saanut 5/5 tähteä

Prices have gone down.

the Total Protein has come down in price for 2.5kg which is awesome. I use them exclusively for everything, fast shipping.

8. kesäkuuta 2024
Myprotein-logo

Vastaus yritykseltä Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Saanut 5/5 tähteä

Very quick delivery

Very quick delivery

24. toukokuuta 2024
Myprotein-logo

Vastaus yritykseltä Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Saanut 5/5 tähteä

Customer Support Team

Bradley from the customer support team was very helpful and nice when I contacted them. I was able to get all the info I needed. Very good support.

29. toukokuuta 2024
Oma-aloitteinen arvostelu
Myprotein-logo

Vastaus yritykseltä Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Saanut 5/5 tähteä

excellent service

really quick reply on online chat. Sabah dealt with my query quickly and was extremely pleasant to deal with.

25. toukokuuta 2024
Oma-aloitteinen arvostelu
Myprotein-logo

Vastaus yritykseltä Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Saanut 1/5 tähteä

I will never use Myprotein again

I will never use Myprotein again! I placed an order for Dublin and when I saw the name of your delivery partner, I knew my order wouldn't arrive. This is the second time this has happened and I am no longer a customer of Myprotein. If your team can contact me, that would be great!

20. toukokuuta 2024
Oma-aloitteinen arvostelu
Myprotein-logo

Vastaus yritykseltä Myprotein

Hi,

Thank you for taking the time to leave a review.

We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your Trust Pilot account?

We look forward to getting this resolved.

Kind Regards,

Sam

Saanut 5/5 tähteä

Ordered late Saturday night and had my…

Ordered late Saturday night and had my order Tuesday morning , super fast delivery which was what I needed as it saved me a trip to city .

8. toukokuuta 2024
Myprotein-logo

Vastaus yritykseltä Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Saanut 1/5 tähteä

Consistently Incompetent

The last time I ordered from MyProtein I swore I would never order from there again, every time I place an order there is an issue with it. It's either late or doesn't arrive or is missing items. I've never dealt with a more incompetent company. I gave it one last try and I've received an email today telling me there's a problem with my order again. Honestly, never again will I order from there. It is consistently the worst possible customer experience. Real incompetence. And any time it has gone through it takes so long. Never ever again!!

Incredibly the reply to this mentioned that they couldn't find my account. Yet when this happened before they could find it. Just another example of the incompetence and culture of dreadful customer service pervasive in MyProtein. Always a tedious process, never painfree, always some sort of issue. Never, ever again.

6. toukokuuta 2024
Oma-aloitteinen arvostelu
Myprotein-logo

Vastaus yritykseltä Myprotein

Hello David,

Thank you for leaving your review. I am sorry to hear about this experience.

I cannot currently locate your account, however I have sent you a message via TrustPilot so you can provide some further details, and we can assist you further.

We look forward to resolving this matter for you.

Kind Regards,
Kayleigh

Saanut 5/5 tähteä

Product came exactly as ordered

Product came exactly as ordered, Thank you

2. toukokuuta 2024
Myprotein-logo

Vastaus yritykseltä Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

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