My Prepaid Center Arvostelua 

1 092
TrustScore 1.5/5 tähteä

1,3

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Card says funds don't expire then has a valid only date. Try to activate and it just spins after the information is entered--so can't activate, can't contact any one for resolution, can't create pro... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

I received a virtual Mastercard through the Facebook Consumer Privacy Settlement and redeemed it successfully on MyPrepaidCenter. The card shows the correct balance and is marked as "Active and... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

If I could give less than one star I would. These cards are akin to a scam. If you can find a vendor that isn't on their website that accepts funds, it's a miracle. I've lost enough funds to make my... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

I had gift cards that were stolen and once recovered - all my funds were eroded due to inactivity fees ($300). The customer service agent was incredibly nice but unfortunately wasn’t able to offer any... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

Yrityksen kirjoittama

Cardholder destination for managing American Express, Discover, MasterCard and Visa prepaid cards from InteliSpend Prepaid Solutions for employee recognition, sales incentives, business gifts, corporate expense management, corporate wellness incentives...


Yhteystiedot

1,3

Huono

TrustScore 1.5/5 tähteä

1 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 24 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

1,3

Kaikki arvostelut

(1 092)

343 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Visa Prepaid Card keeps getting declined

I am not surprised to see so many 1-star reviews, and I would probably do the same. I received a $50 gift card for completing a survey and redeemed it for a Visa prepaid card on this website. However, when I tried to use it on several websites, all transactions were denied.

I submitted a support ticket to request a card replacement. Based on the reviews here, it may take weeks, and there is no guarantee that the new card will work either. This has been a waste of time. At this point, I’m considering just forgetting about the $50 gift card altogether. What a shame.

13. maaliskuuta 2026
Oma-aloitteinen arvostelu
My Prepaid Center-logo

Vastaus yritykseltä My Prepaid Center

Hi there,

Thank you for taking the time to share your experience, and we’re truly sorry to hear about the difficulties you’ve encountered with your Visa prepaid card. We understand how frustrating it is to have transactions declined after redeeming your reward, and we appreciate you letting us know. To further assist you and review your case in detail, please check your inbox for an email from noreply.notifications@trustpilot.com, as we need to gather some additional information from you. We’re here to help and want to make this right for you.

Regards,
Maurice V.
Myprepaidcenter.com

**UPDATE FROM MYPREPAIDCENTER.COM 03/14/2026**

Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Maurice V.
Myprepaidcenter.com

Saanut 1/5 tähteä

Card is declined everywhere

Card is declined everywhere. I received a prepaid card from a Facebook class action, but I can't actually use it because it just gets declined or spits out an error everywhere I try to use it. I previously linked it to my PayPal months ago, but after using it didn't work, I unlinked it and tried to link it again, only for it to decline. I also don't know how to contact the company, as their "contact us" page only has a link to the login pages and a phone number for lost/stolen cards. I haven't had these issues with other prepaid cards from other vendors before. Not sure what to do with it at this point.

11. maaliskuuta 2026
Oma-aloitteinen arvostelu
My Prepaid Center-logo

Vastaus yritykseltä My Prepaid Center

Hi there,

Thank you for sharing your feedback with us, and we’re sorry to hear about the trouble you’ve had using your prepaid card. We appreciate you taking the time to let us know, and we’d like to take a closer look so we can assist you further. Please check your inbox for a message from noreply.notifications@trustpilot.com, as we’ve reached out to gather a few details needed to review the issue and help resolve it. We look forward to getting this sorted for you.

Regards,
Maurice V.
Myprepaidcenter.com

**UPDATE FROM MYPREPAIDCENTER.COM 03/12/2026**

Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Maurice V.
Myprepaidcenter.com

Saanut 1/5 tähteä

Absolutely horrible

Absolutely horrible, it’s so difficult to get and even more difficult to understand how to add to a different wallet that’s not even Apple.. All off a sudden when I did finally get funds my virtual card locks for no reason and now I can’t reach anyone.. this is a waste of time and is unacceptable and unprofessional.. if I read these before I would of never did this option.. if I can give zero stars I would.. PS they have a automated system to try and help you with adding card and it’s absolutely useless.. stay far away

6. maaliskuuta 2026
Oma-aloitteinen arvostelu
My Prepaid Center-logo

Vastaus yritykseltä My Prepaid Center

Dear Greg,

We’re very sorry to hear about how difficult and confusing the process has been, from adding your card to a different wallet to having your virtual card unexpectedly lock and struggling to reach support. We understand how frustrating and unacceptable this situation feels, and we appreciate you taking the time to describe what happened. We want to take a closer look so we can help, so please check your email for a message from noreply.notifications@trustpilot.com, where we’ve requested the information needed to assist you further.

Warm regards,
Josh R.
Myprepaidcenter.com

**UPDATE FROM MYPREPAIDCENTER.COM 03/12/2026:**

Hello Greg, we're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you.

Warm regards,
Josh R.
Myprepaidcenter.com

Saanut 1/5 tähteä

useless!!!

useless!!!! i CAN NOT BELIEVE THAT GOOGLE JUST USED THIS PROVIDER! WASTE MY 1 HOUR

5. maaliskuuta 2026
Oma-aloitteinen arvostelu
My Prepaid Center-logo

Vastaus yritykseltä My Prepaid Center

Dear Benjamin,

Thank you for taking the time to share your feedback with us, and we’re sorry to hear about the frustration you experienced while trying to use our services. We understand how inconvenient it can feel to spend time trying to resolve an issue without things working as expected, and we appreciate you bringing this to our attention. Your feedback helps us identify where we can improve, and we’d like to make sure you’re fully supported moving forward. If there’s anything specific we can look into, we’re here to help.

Regards,
Josh R.
Myprepaidcenter.com

**UPDATE FROM MYPREPAIDCENTER.COM 03/08/2026:**

Hello Benjamin, we're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you.

Warm regards,
Josh R.
Myprepaidcenter.com

Saanut 1/5 tähteä

Cannot login to myprepaidcenter

I'm trying to login since a week already and the website is simply not working. Resetting the password doesn't work either. The worst thing is that they don't have a contact email. I'm not willing to spend money on a phone call. Really frustrating

4. maaliskuuta 2026
Oma-aloitteinen arvostelu
My Prepaid Center-logo

Vastaus yritykseltä My Prepaid Center

Dear Deuterio,

Thank you for sharing your experience, and I’m really sorry to hear how frustrating it has been trying to log in and reset your password. We understand how difficult it is when the website isn’t cooperating and you can’t find the support channel you need. We’d truly like to help get this resolved for you. Please check your inbox for a message from noreply.notifications@trustpilot.com, as we’ve reached out to request the information needed to look into your account and assist you further. We’re here to help and appreciate the chance to make this right.

Regards,
Josh R.
Myprepaidcenter.com

Saanut 1/5 tähteä

Fraudulent charges immediately after activation – zero support

I redeemed a Visa Prepaid Card on Feb 27, 2026, only to find a fraudulent $250 transaction posted just three days later. Since then, my experience with MyPrepaidCenter’s support has been a nightmare. I have tried calling multiple times to resolve this, but I am consistently met with disconnected calls or no answer from the dispute department.

I have now sent a formal dispute email with the completed Cardholder Dispute Form (on March 3) have to see if I actually get a response from this channel, but the lack of immediate phone support for a fraud case of this size is unacceptable. Be very cautious with these cards—they appear to be vulnerable to fraud and the "support" system is designed to be unreachable.

3. maaliskuuta 2026
Oma-aloitteinen arvostelu
My Prepaid Center-logo

Vastaus yritykseltä My Prepaid Center

Hi Mayank,

Thank you for sharing your experience, and we are very sorry to hear about the fraudulent transaction and the difficulty you have encountered when trying to reach our support team. We understand how urgent and concerning this situation is, and we want to assist you as quickly as possible. Please check the email you should have received from noreply.notifications@trustpilot.com, as we need your card and contact details through that secure channel so we can properly investigate and support your dispute request.

Regards,
Maurice V.
Myprepaidcenter.com

**UPDATE FROM MYPREPAIDCENTER.COM 03/04/2026**

Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Maurice V.
Myprepaidcenter.com

Saanut 1/5 tähteä

i received a card 30$ i tried using it…

i received a card 30$ i tried using it on a ton of sites non of them working they just give you a dead card don't bother purchasing if my issue is to be resolved I'll take down the review but for now nothing back FROM them after multiple "ESCALATIONS"

3. helmikuuta 2026
Oma-aloitteinen arvostelu
My Prepaid Center-logo

Vastaus yritykseltä My Prepaid Center

Hello,

Thank you for taking the time to share your experience. We’re truly sorry to hear that your $30 card has not been working on multiple websites and that you have not received an update despite several escalations. We understand how frustrating it is to feel like you were given a non‑functional card, and we appreciate you bringing this to our attention so we can review what happened. We want to help resolve this as quickly as possible, so please check your inbox for an email from noreply.notifications@trustpilot.com, as we have reached out through Trustpilot to securely gather the information needed to continue assisting you. Thank you again for giving us the opportunity to make this right.

Warm regards,
Josh R.
Myprepaidcenter.com

Saanut 1/5 tähteä

Card blocked immediately after activation — no customer support

I received a prepaid Mastercard as a gift and activated it through MyPrepaidCenter.com. Shortly after activation, I added the card to my Samsung Wallet and attempted to make a legitimate purchase while traveling. The card was immediately blocked for "security reasons."
I called customer service at 1-888-371-2109 and waited over 10 minutes with no answer. I have $226.19 remaining on my card that I cannot access. The cardholder name is Yanyi Chen, and my registered email is baitaoliang@gmail. Card ending in 2712.
I am requesting that my card be unblocked immediately, or that my remaining balance be transferred to a replacement card or refunded by check. Please contact me via email as I am currently overseas and unable to keep calling.

3. maaliskuuta 2026
Oma-aloitteinen arvostelu
My Prepaid Center-logo

Vastaus yritykseltä My Prepaid Center

Dear Brian,

Thank you for sharing your experience, and I’m very sorry for the frustration caused by the card being blocked after activation and by the difficulty reaching our support team. We understand how concerning it is to be unable to access your remaining balance while traveling, and we want to get this resolved for you as quickly as possible. To protect your account, we need to verify a few details—please check your inbox for a message from noreply.notifications@trustpilot.com, as this will allow us to securely gather the information needed to review the block on your card and assist with unblocking or replacement options. We look forward to helping you get this sorted promptly.

Warm regards,
Josh R.
Myprepaidcenter.com

Saanut 1/5 tähteä

I cant talk to a person

I cant talk to a person. My card keeps getting declined even though it has hundreds of dollars on it.

1. maaliskuuta 2026
Oma-aloitteinen arvostelu
My Prepaid Center-logo

Vastaus yritykseltä My Prepaid Center

Dear Noah,

Thank you for taking the time to share your experience, and I'm truly sorry to hear that your card is being declined and that you haven’t been able to reach a representative—this is certainly not the experience we want for you. We’d like to look into this right away, but we’ll need a bit more information to assist you securely. Please check your inbox for an email from noreply.notifications@trustpilot.com, as it includes a secure link where you can provide your details so we can investigate the decline issue and help get your card working properly. We’re here to help and appreciate the opportunity to make this right.

Warm regards,
Josh R.
Myprepaidcenter.com

**UPDATE FROM MYPREPAIDCENTER.COM 03/05/2026:**

Hello Noah, we're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you.

Warm regards,
Josh R.
Myprepaidcenter.com

Saanut 1/5 tähteä

Doesnt work anywhere

Doesnt work anywhere. Declined from amazon and ikea. Gonna file a complaint with CPFB if issue persists for a week

24. helmikuuta 2026
Oma-aloitteinen arvostelu
My Prepaid Center-logo

Vastaus yritykseltä My Prepaid Center

Hi Jack,

Thank you for sharing your experience, and we’re sorry to hear that your card was declined at Amazon and IKEA. We understand how frustrating this can be, and we’d like to take a closer look to help resolve the issue as quickly as possible. Please check your email inbox, including your spam or junk folder, for a message from noreply.notifications@trustpilot.com, as we’ve reached out through Trustpilot to securely gather the information needed to assist you further. We look forward to helping you get this sorted out.

Regards,
Maurice V.
Myprepaidcenter.com

**UPDATE FROM MYPREPAIDCENTER.COM 02/28/2026**

Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Maurice V.
Myprepaidcenter.com

Saanut 1/5 tähteä

my virtual mastercard gets declined…

my virtual mastercard gets declined everywhere

Update 1 : i filled their form which they sent after review and added my card number in that form too but still after 2 days it gets declined everywhere

Update 2: I shared my billing address as asked like 10 days ago but still card doesn’t work! Scam!

21. helmikuuta 2026
Oma-aloitteinen arvostelu
My Prepaid Center-logo

Vastaus yritykseltä My Prepaid Center

Hi Alen,

Thank you for taking the time to share your feedback and I am sorry to hear that your virtual Mastercard is being declined. We would really like to help resolve this for you. Please check the email sent to you from noreply.notifications@trustpilot.com so we can securely gather the details needed to look into this issue and assist you further.

Regards,
Maurice V.
Myprepaidcenter.com

**UPDATE FROM MYPREPAIDCENTER.COM 02/24/2026**

Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Maurice V.
Myprepaidcenter.com

Saanut 1/5 tähteä

Tarjeta no funciona

Quise comprar en Shein y sigo obteniendo Pago Incorrecto y tarjeta invalida al querer pagar con dolares. Las habia usado anteriormente y no tuve problemas pero esta vez fue toda una tortura. Solo pude pagar en moneda local y encima me cobraron más caro.

Update 20/2
Les escribo nuevamente porque, al igual que otros usuarios, mi tarjeta sigue sin funcionar en ningún comercio ni plataforma. Cada vez que intento pagar recibo mensajes de error indicando que los datos son incorrectos o que la transacción no puede ser procesada.

Solo pude usarla una vez y fue con moneda local ($ ARS), lo cual me generó cargos mucho más altos por fees, cuando debería haber podido pagar en dólares sin problema.

Necesito pagar hoy sí o sí, y esto es muy urgente para mí. Por favor, revisen mi caso y denme una solución inmediata, ya sea habilitando la tarjeta correctamente o indicándome qué hacer para que funcione como corresponde.

Quedo a la espera de una respuesta rápida.
Muchas gracias.

Update 22/2
Sigo sin tener respuesta. Traté de usarla en otros sitios como Steam, Xbox Tienda, Temu y mismo resultado. Incluso no pude agregarla a mi billetera virtual. Tengo una tarjea con bastante dinero y no la puedo utilizar. Disgusetante.

17. helmikuuta 2026
Oma-aloitteinen arvostelu
My Prepaid Center-logo

Vastaus yritykseltä My Prepaid Center

Hola Milagros,

Lamentamos mucho la experiencia que describe al intentar utilizar su tarjeta en Shein y entendemos lo frustrante que pudo resultar recibir mensajes de “Pago Incorrecto” y “Tarjeta inválida”, especialmente después de haberla usado sin inconvenientes anteriormente. Queremos ayudarle a revisar lo ocurrido y brindarle una solución, por lo que le pedimos por favor revisar el correo enviado desde noreply.notifications@trustpilot.com, donde solicitamos la información necesaria para asistirle de manera personalizada. Agradecemos que nos haya informado y quedamos atentos para apoyarle.

Saludos,
Maurice V.
Myprepaidcenter.com

**ACTUALIZACIÓN DE MYPREPAIDCENTER.COM 20/02/2026**

Muchas gracias por compartir su información de contacto con nosotros. Nuestro equipo está trabajando activamente en su caso y recibirá una actualización en breve. Agradecemos sus comentarios y esperamos resolver este caso a su entera satisfacción para que recupere su confianza en nuestro servicio.

Maurice V.
Myprepaidcenter.com

Saanut 2/5 tähteä

If you use this site keep your fingers crossed

Using misplay I purchased two cards both Visa and they work fine but ever since then I haven't been able to use any cards I've purchased from this site

17. helmikuuta 2026
Oma-aloitteinen arvostelu
My Prepaid Center-logo

Vastaus yritykseltä My Prepaid Center

Hello Kedarie,

Thank you for sharing your experience with us. We are sorry to hear that you have been unable to use the cards you purchased after the first two worked successfully. We would like to take a closer look and help resolve this as quickly as possible. Please check your inbox for an email from noreply.notifications@trustpilot.com so we can securely gather the information needed to assist you further.

Regards,
Maurice V.
Myprepaidcenter.com

Saanut 1/5 tähteä

Scam

Scam. They send you debit cards that are Dead on Arrival. Then they make endless excuses as why your money is inaccessible. I have called them 9 times and been given every excuse imaginable. Basically they are holding my funds hostage with no way to recover the money.

11. helmikuuta 2026
Oma-aloitteinen arvostelu
My Prepaid Center-logo

Vastaus yritykseltä My Prepaid Center

Hello Theo,

Thank you for taking the time to share your experience. We are very sorry to hear that your card arrived inactive and that you encountered difficulties accessing your funds, as this is not the experience we want for any of our customers. We would like to investigate this further and assist you directly. Please check your inbox for an email from noreply.notifications@trustpilot.com, as we need some additional information to review your card details and help resolve this as quickly as possible.

Regards,
Maurice V.
Myprepaidcenter.com

Saanut 1/5 tähteä

I received a $53 gift card

I received a $53 gift card, and I haven't been able to pay on any online site; it's very frustrating.

I haven't received an email regarding their response, and the card expires this month.

16. helmikuuta 2026
Oma-aloitteinen arvostelu
My Prepaid Center-logo

Vastaus yritykseltä My Prepaid Center

Hi Alexander,

Thank you for sharing your experience with us. We’re sorry to hear that you’ve been unable to use your $53 gift card online, and we understand how frustrating that can be. To assist you further, we’ve reached out through Trustpilot, so please check your inbox for a message from noreply.notifications@trustpilot.com. We’ll need a bit more information from you in order to investigate and help resolve this issue as quickly as possible.

Regards,
Maurice V.
Myprepaidcenter.com

**UPDATE FROM MYPREPAIDCENTER.COM 02/18/2026**

Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Maurice V.
Myprepaidcenter.com

Saanut 1/5 tähteä

Scam - Avoid

Scam of a company. I was issued a card and one day later there was all these fraudulent transactions taking my balance to $nil. Called and was told it could be up to 90 days to get this back after I submit a bunch of personal information. I would avoid purchasing anything from this company.

15. helmikuuta 2026
Oma-aloitteinen arvostelu
My Prepaid Center-logo

Vastaus yritykseltä My Prepaid Center

Hello John,

Thank you for taking the time to share your experience, and we are truly sorry to hear about the unauthorized transactions on your card and the frustration this has caused. We understand how important quick resolution is in these situations. We have sent you an email from noreply.notifications@trustpilot.com so we can securely gather the information needed to investigate your case and assist you further. Please check your inbox, including your spam or junk folder, and we look forward to helping you resolve this as soon as possible.

Regards,
Maurice V.
Myprepaidcenter.com

Saanut 1/5 tähteä

Major Inconvenience by My Prepaid Center, My Card Wallet App

I received a $24 virtual Mastercard gift card from a settlement, when I tried to use it at a restaurant card got declined since. it turns out that merchant charges temporary 20% gratuity, I was told by Card Wallet customer service that the address you put in the app for the card has to be the one they have on file, so I went to log into the My Card Wallet app to update the address, instead I got a pop up message that I am locked out so I couldn't correct my address, so I went to My Prepaid Center I couldn't log in to see if the address needs to be corrected, (the address they have on file doesn't have an apartment unit number so that may be the error) according to MyCard Wallet customer service I am locked out, they said try to log in in 24 hours, I actually lost earnings in the amount of hours I spent trying to get access to a virtual Mastercard that I rece for a class action settlement, why is it that recipients of these virtual cards now have to deal with both My Prepaid Center and My Card Wallet app

17. helmikuuta 2026
Oma-aloitteinen arvostelu
My Prepaid Center-logo

Vastaus yritykseltä My Prepaid Center

Hello Candice,

Thank you for sharing your experience with us. We are sorry to hear about the difficulties you encountered with the temporary gratuity hold at the restaurant, the address mismatch, and the lockout issues when trying to update your information in both MyPrepaidCenter and the My Card Wallet app. We understand how frustrating this has been, and we want to assist you directly so we can look into your card details and help you regain access. Please check your email for a message from noreply.notifications@trustpilot.com so you can securely provide your information and allow us to continue supporting you.

Regards,
Maurice V.
Myprepaidcenter.com

Saanut 1/5 tähteä

Wish I could give them 0 stars

Wish I could give this awful company zero stars because I’ve never had a smooth transaction experience using them. Why are they still in business with no much complaints. Today I tried several times to use the debit card balance to reload onto Amazon gift cards but it keeps getting rejected. I tried using the card at their preferred retailers and the same thing, rejected, rejected.

16. helmikuuta 2026
Oma-aloitteinen arvostelu
My Prepaid Center-logo

Vastaus yritykseltä My Prepaid Center

Dear Bussie,

Thank you for taking the time to share your feedback, and we’re genuinely sorry for the ongoing difficulties you’ve experienced when trying to use your prepaid card. We understand how frustrating it must be to face repeated declines—whether on Amazon or at preferred retailers—and we want to make sure we look into this thoroughly for you. To move forward and properly investigate what’s causing these rejections, we’ve sent you an email from noreply.notifications@trustpilot.com so we can securely gather the details we need to assist you. Please check your inbox when you can, and we’ll be ready to help.

Warm regards,
Josh R.
Myprepaidcenter.com

Saanut 1/5 tähteä

I'd give it zero stars but that's not…

I'd give it zero stars but that's not an option. I received a prepaid card as a gift, but I can't add it to my wallet, the card is declined, I called the help number and it says it's been blocked for security reasons and no one answers the phone. No way to get help when you login. Total scam. Don't know why any company would use this scam of a prepaid company for their "gifts".

15. helmikuuta 2026
Oma-aloitteinen arvostelu
My Prepaid Center-logo

Vastaus yritykseltä My Prepaid Center

Dear Sam,

Thank you for taking the time to share your experience, and I’m very sorry to hear about the trouble you’ve had with your prepaid card. We understand how frustrating it is when a card can’t be added to a wallet, is declined, or becomes blocked for security reasons—especially when you’re unable to reach support. We want to help resolve this as quickly as possible, and we’ve reached out through Trustpilot to gather the information needed to review your card and assist you further. Please check for an email from noreply.notifications@trustpilot.com so we can continue working with you directly. We appreciate the opportunity to make this right.

Warm regards,
Josh R.
Myprepaidcenter.com

**UPDATE FROM MYPREPAIDCENTER.COM 02/18/2026:**

Hello Sam, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Warm regards,
Josh R.
Myprepaidcenter.com

Saanut 1/5 tähteä

WORST Prepaid Card experience in my…

WORST Prepaid Card experience in my life.

I've gotten 2 of these from my employer and none of them work, I've tried calling them but good luck with that, you will be thrown into an endless loop of Machines when calling their line, I will refuse any gift card from this provider moving forward.

UPDATE: DO NOT TRUST THEIR REPLIES, THE NUMBER THEY QUOTED IS NOT "THEIR TEAM'S" IT IS JUST A INFINITE LOOP OF ROBO PROMPT THAT TAKE YOU NOWHERE.

13. helmikuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä My Prepaid Center

Hi there,

Thank you for sharing your feedback. We are very sorry to hear about the difficulties you experienced with your prepaid cards and with reaching our support team, and we understand how frustrating this must have been. We would like to assist you directly and investigate what happened with both cards. Please look out for an email from noreply.notifications@trustpilot.com so we can securely gather the information needed to help resolve this for you.

Regards,
Maurice V.
Myprepaidcenter.com

**UPDATE FROM MYPREPAIDCENTER.COM 02/18/2026**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1- (888) 371-2109; our team will help you.

Maurice V.
Myprepaidcenter.com

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