Card says funds don't expire then has a valid only date. Try to activate and it just spins after the information is entered--so can't activate, can't contact any one for resolution, can't create pro... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I received a virtual Mastercard through the Facebook Consumer Privacy Settlement and redeemed it successfully on MyPrepaidCenter. The card shows the correct balance and is marked as "Active and... Näytä lisää
Yritys on vastannut
THE WORST prepaid card experience I have ever had. Customer support is NONEXISTENT, you are unable to speak to a human no matter how many phone menus you go through. Unable to buy ANYTHING online and... Näytä lisää
Yritys on vastannut
If I could give less than one star I would. These cards are akin to a scam. If you can find a vendor that isn't on their website that accepts funds, it's a miracle. I've lost enough funds to make my... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Cardholder destination for managing American Express, Discover, MasterCard and Visa prepaid cards from InteliSpend Prepaid Solutions for employee recognition, sales incentives, business gifts, corporate expense management, corporate wellness incentives...
Yhteystiedot
Yhdysvallat
- myprepaidcenter.com
1,3
Huono
1 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Not possible to redeem my money
I received an email with a code I needed to redeem. I have done this once before which worked perfectly. However, this time, I cannot login to you website, I cannot get a new password, and I cannot redeem my code. Everytime I do ANYTHING, it says: "err-1003: Oops. There's an error on our side. Please try again soon". For 3 days now. And it is not possible to get any help from your customer service as it is a joke and only AI.
10. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä My Prepaid Center
Hello Natasja,
We’re very sorry to hear about the difficulties you’ve been experiencing, especially after having a smooth experience previously. We understand how frustrating it must be to be unable to log in, reset your password, or redeem your code due to repeated error messages, and to feel that support has not been accessible when you needed it. This is certainly not the experience we want to provide. We’d like the opportunity to look into this further and help resolve it for you—please check your email (including your spam or junk folder) for a message from noreply.notifications@trustpilot.com, as we’ve reached out to gather the necessary information to assist you as quickly as possible.
Warm regards,
Gaby S.
Myprepaidcenter.com
**UPDATE FROM MYPREPAIDCENTER.COM 04/12/2026:**
Hello Natasja, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
Myprepaidcenter.com
I was given a 15 dollar prepaid card…
I was given a 15 dollar prepaid card and i tried to use it on amazon, on cashapp, and to buy my kid a game and it kept declining everywhere. After reading these other review it makes me wonder whether this was worth the hassle. I want my money back! This makes no sense!
6. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä My Prepaid Center
Dear Bel,
We’re sorry to hear about the frustration you’ve experienced with the $15 prepaid card and understand how disappointing it is when a card is declined, especially when trying to use it on multiple platforms and for something important like a game for your child. We want to help look into why the card may not have worked as expected and see what options may be available. At this time, we’ll need to gather additional details to investigate further. Please check your email for a message from noreply.notifications@trustpilot.com and reply with your contact information and any relevant card details so our team can assist you directly.
Warm regards,
Josh R.
Myprepaidcenter.com
**UPDATE FROM MYPREPAIDCENTER.COM 04/07/2026:**
Hello Bel, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
Myprepaidcenter.com
They don't want to give the money
They don't want to give the money. When you call the number, it goes on and on
This should be easy when u get the number, expire date and security. But it says zero balance
1. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä My Prepaid Center
Hi there,
Thank you for sharing your experience. We understand how frustrating it can be to see a zero balance when you expect funds to be available, especially after entering the card number, expiration date, and security code, or when calling the phone number does not quickly resolve the issue. We would like to review this further, but for security reasons we need some additional details from you. Please check your email for a message from noreply.notifications@trustpilot.com and reply directly to it so we can securely gather your information and assist you as soon as possible.
Regards,
Maurice V.
Myprepaidcenter.com
Would give a Zero Star if I could
If I could give this site and card a zero I would. I was given a $150 visa card by my workplace which is a very large company. I activated the QR code and kept forgetting to use it. I finally tried to use it and it was denied. I just got off the phone with customer service and they tell me it was activated by someone with a different name. I am not sure if this is fraud or what. It has never been used and they will not send me a replacement card as it does not match what is in their system. This site is pathetic and the customer service is pathetic also. Do not give any of these gift cards out ever. Look at all of the negative reviews. Going to go to Better Business Bureau next
27. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä My Prepaid Center
Hi Julie,
We are very sorry to hear about your experience and understand how frustrating this situation must be, especially given the value of the card and that it was received through your workplace. We take concerns about account mismatches and potential fraud very seriously, and we would like the opportunity to review this further. For privacy and security reasons, we are unable to request personal details publicly, so please check your email from noreply.notifications@trustpilot.com and use the provided link to share your information securely with our team. Once we receive those details, we will be happy to review the situation and assist as much as possible.
Regards,
Maurice V.
Myprepaidcenter.com
**UPDATE FROM MYPREPAIDCENTER.COM 03/31/2026**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1- (888) 371-2109; our team will help you.
Maurice V.
Myprepaidcenter.com
All transactions declined and no customer service
I received one of these virtual cards for almost $500 because one of my purchase items were re-called. I have almost $300 balance on the card and all the transactions keep getting declined.
I called them several times and no one picks up. I've literally been waiting for them to pick up for several hours at a time and they never respond. Absolute scam of a company. Give me my damn money.
26. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä My Prepaid Center
Hi Dori,
I’m sorry for the declined transactions and for the difficulty reaching us, I understand how frustrating this is especially with nearly $300 left on your virtual card. We want to help resolve this quickly. Please check your inbox for an email from noreply.notifications@trustpilot.com and reply there so we can securely gather the details we need to investigate your card and the declined attempts. Once we receive your information we will review the account, identify the cause of the declines, and work with you on the fastest path to access your funds.
Regards,
Maurice V.
Myprepaidcenter.com
**UPDATE FROM MYPREPAIDCENTER.COM 03/31/2026**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1- (888) 371-2109; our team will help you.
Maurice V.
Myprepaidcenter.com
Multiple cards are not working and…
Multiple cards are not working and seemed to have been disabled for no reason.
1. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä My Prepaid Center
Dear Benjamin,
We’re very sorry to hear that multiple cards are not working and appear to have been disabled, and we understand how frustrating this situation must be. We want to help resolve this as quickly as possible, but we’ll need to gather a few details to look into your specific cards. Please check your inbox for an email from noreply.notifications@trustpilot.com, as it contains a secure way for you to share the information we need to assist you further. We appreciate you bringing this to our attention and look forward to resolving it for you.
Warm regards,
Josh R.
Myprepaidcenter.com
**UPDATE FROM GIFTCARDS.COM 03/30/2026:**
Hello Benjamin, we're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you.
Warm regards,
Josh R.
Myprepaidcenter.com
Please stop the delays and release my funds
I have sent many emails and many follow-ups,but there is still no action and no resolution.
This has been a horrible experience. The card was redeemed in December, and until now I still cannot access my money.
Why is it so difficult to release my money?
In your Trustpilot replies, you show that you care about customers, but in reality there is no real action — only standard responses and delays.
CS19272049
Please stop the delays and release my funds.
23. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä My Prepaid Center
Dear Carter,
Thank you for sharing your concerns in such detail. We understand how important this matter is to you, and we truly appreciate your continued follow‑ups. We reviewed your case number CS19272049, and our team is still actively working on it. We would appreciate your patience as we resolve the documentation-related requirements, but please rest assured that we will reach out shortly with guidance on the next steps and how we can proceed. We genuinely value the opportunity to assist and are committed to getting this resolved for you.
Warm regards,
Josh R.
Myprepaidcenter.com
My virtual prepaid card has been…
My virtual prepaid card has been blocked for several weeks.
I cannot use it at any merchant, not even on Amazon, and I am also unable to load any funds.
The card still has balance and does not expire until May 27, 2027.
I have tried to find support, but there is no working contact option available.
Please contact me and help resolve this issue as soon as possible.
This is very frustrating as I cannot access my own money.
UPDATE (30.03.2026):
I received the email notification, but it cannot be replied to (noreply address).
I did not receive any direct contact message.
Please provide a working contact method or resend a message where I can reply with my details.
My card is still not working.
UPDATE 3 (13.04.2026)
I still have not received any response or any working contact method.
My card remains blocked, and I cannot access my funds. The balance on my card is approximately $1500, and the card is valid until May 2027.
This situation is extremely concerning, as I am unable to use or access my own money.
If this issue is not resolved immediately, I will escalate this matter to the appropriate authorities and file a formal complaint.
Please resolve this urgently.
23. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä My Prepaid Center
Dear Kris,
Thank you for sharing your experience with us. We’re sorry to hear about the trouble you're having with your virtual prepaid card, and we appreciate the clear details you’ve provided. We’d like to review this further and assist you directly. Please check for an email from noreply.notifications@trustpilot.com, as we’ll need your information to look into the matter and help resolve it as quickly as possible. We value the opportunity to support you and are here to help.
Warm regards,
Josh R.
Myprepaidcenter.com
Card had a short expiration date and we…
Card had a short expiration date and we did not use it in time. Tried to got small extension, but forgot again. If money is given to you as a rebate, and these cards are used, then there should not be an expiration date. Company is making bank off those that don't use short dated card!
Update: My prepaid center reached out asking me to respond in 3 days and gave me a phone number to call. Called that number and asked for person who left me the response. Was told there is no one by that name and that the card cannot be reissued. Even though I was told it would be reissued the last time I called.
Josh R: I did not receive an updated email to give you the information you are requesting. The original email expired and I cannot respond to it.
1. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä My Prepaid Center
Dear MG,
Thank you for sharing your feedback, and we’re sorry to hear about the trouble caused by the short expiration date and the difficulty obtaining an extension. We understand how frustrating it feels when a rebate card expires before it can be fully used, and we appreciate you expressing your concerns about card validity and the impact it has on customers. We take comments like yours seriously, and we want to take a closer look at your specific case to determine what options may still be available. Please check your inbox for an email from noreply.notifications@trustpilot.com, where we’ve contacted you to gather the information needed to assist further.
Warm regards,
Josh R.
Myprepaidcenter.com
**UPDATE FROM MYPREPAIDCENTER.COM 03/26/2026:**
Hello MG, we're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you.
Warm regards,
Josh R.
Myprepaidcenter.com
Account statement isn't accurate, and I can't discuss with anyone.
I have received several cards from My Prepaid Center due to settlements in various class action suits. Like others have noted, sometimes they get refused at various merchants for no clear reason. In order to get the value out of my cards, I followed the advice to use them to add to my gift card balance at Amazon.
On one card, I verified the available balance and tried to pay for a gift card for that amount, but the transaction was declined. When I logged back into MPC's web site, it showed a balance $0.90 lower than before, but there are no listed transactions or fees to account for that difference.
After not finding a way on the website to contact someone, I tried calling the number provided, but none of the options there allow speaking to a person to discuss this issue.
I feel like they are hoping I will just go away, but I don't feel it's right that they just lowered my balance spontaneously without any explanation.
UPDATE 4/10/2026:
As you can see, a rep from My Prepaid Center reached out to me after seeing this review. I provided the requested information, and after some time for research, MPC offered a resolution.
I was able to use the full value of the card plus an additional card that had very little value.
I am revising the score from one star to three. I still think that MPC needs to do some work to make it easier for customers to reach them when there is an issue, but at least after posting my experience here, MPC did reach out to me and take care of the issue.
20. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä My Prepaid Center
Dear Mike,
We truly appreciate you taking the time to share such a detailed account of your experience, and we’re very sorry to hear about the difficulty with your card being declined, the unexpected $0.90 balance reduction, and the challenges you faced trying to contact support. We understand how frustrating it is to see a discrepancy without any visible transaction or fee listed, and we want to review this closely so we can provide clarity and help recover any missing value if applicable. To move forward, please check your inbox for an email from noreply.notifications@trustpilot.com, as we’ve reached out to collect the necessary information to investigate your card’s activity and assist you directly.
Warm regards,
Josh R.
Myprepaidcenter.com
**UPDATE FROM MYPREPAIDCENTER.COM 03/24/2026:**
Hello Mike, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
Myprepaidcenter.com
This so called company is a joke they…
This so called company is a joke they need to be shut down they are absolutely terrible with customer service. I have had to deal with them on several different occasions, and I have been completely disappointed. I would recommend you not using them. Save yourself this trouble they will waste your time and take forever to do anything……. it’s now been about four maybe five days and I still haven’t got an email back. I’ve emailed them several times so aggravating get your shit together provide a level of service who would want to get.
20. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä My Prepaid Center
Hi Joseph,
We are very sorry to hear about your experience and understand how frustrating it must have felt to wait for assistance and not receive the level of customer service you expected. This is certainly not the experience we want for our customers, and we would appreciate the opportunity to look into your concerns more closely. To protect your privacy and gather the necessary details to assist you, please check your email for a message from noreply.notifications@trustpilot.com and respond directly so we can help review and address your situation as soon as possible.
Regards,
Maurice V.
Myprepaidcenter.com
**UPDATE FROM MYPREPAIDCENTER.COM 03/24/2026**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
Myprepaidcenter.com
I wish I could give them ZERO stars
I wish I could give them ZERO stars. Haven't used the card yet (got it for a Facebook class action suit) but am just trying like hell to get a human being to answer the phone to ask a few questions. Impossible!
Why is Facebook doing this to people, making them use this horrible card when money is owed to them? Who gets to keep the money when you finally give up? Facebook or My Prepaid Center?
****************
This reply to my review is total nonsense.
1) I never got this email Maurice refers to.
2) IF THEY REALLY DO HAVE PHONE SUPPORT WITH HUMANS, why doesn't Maurice post it here for me (and others) to call?
3) Why does Maurice say they would like the "opportunity to look into this"? JUST POST YOUR (GOOD) PHONE NUMBER! I'll call again.
****************
3/24/26 Maurice - Thank you for your phone number. I will call for help. Never got your email, but also, can't see how you could have KNOWN my email address from this site. ???
17. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä My Prepaid Center
Hi Victoria,
Thank you for sharing your feedback. We are sorry to hear about the difficulty reaching a live representative and understand how frustrating that can be, especially when you simply want answers before using your card. We would like the opportunity to look into this with you directly and address your concerns about the card and the funds. Please check your email, including spam or junk folders, for a message from noreply.notifications@trustpilot.com, as we have reached out there to securely gather your information and continue assisting you.
Regards,
Maurice V.
Myprepaidcenter.com
**UPDATE FROM MYPREPAIDCENTER.COM 03/24/2026**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1- (888) 371-2109; our team will help you.
Maurice V.
Myprepaidcenter.com
Total scam
Total scam. Can't transfer money off card, don't seem to be able to use it buy anything.
It's obvious that the business model is to keep the money, either for the company adding the money to the card or for the card company themselves.
These con artists really need investigating by the FTC
18. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä My Prepaid Center
Hi Graham,
We are sorry to hear about your experience and understand how frustrating it can be when you are unable to use or access your funds as expected. We take concerns like this very seriously and want the opportunity to review your situation and assist further. To protect your privacy, we are unable to discuss account details publicly. Please check your email inbox, including spam or junk folders, for a message from noreply.notifications@trustpilot.com and reply directly to that email so we can gather the necessary information and help resolve this matter as quickly as possible.
Regards,
Maurice V.
Myprepaidcenter.com
**UPDATE FROM MYPREPAIDCENTER.COM 03/24/2026**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1- (888) 371-2109; our team will help you.
Maurice V.
Myprepaidcenter.com
They asked for my phone bill to receive…
They asked for my phone bill to receive replacement card that has $2. They dont have right to ask for that information even there no statement for it!
18. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä My Prepaid Center
Hi there,
Thank you for sharing your feedback. We understand your concern regarding the request for additional documentation when seeking a replacement card, and we recognize how this may feel unexpected, especially for a small balance. Please note that in some cases, we may request certain information to help verify account ownership and protect our customers from unauthorized activity. We would be happy to review your situation further, but we will need your details to do so. Please check your email from noreply.notifications@trustpilot.com and reply directly to that message so we can securely gather the necessary information and assist you.
Regards,
Maurice V.
Myprepaidcenter.com
**UPDATE FROM MYPREPAIDCENTER.COM 03/20/2026**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
Myprepaidcenter.com
Problema para comprar con tarjeta virtual
Pude usar la tarjeta sin problema en Noviembre y ahora no me deja hacer ninguna compra más, me sale que la transacción falla (la tarjeta expira en mayo y todavía tengo dinero disponible). Intenté comunicarme con el teléfono de atención designado para Argentina y, al llamar, me indica que el número no existe.
Necesito ayuda porque no quiero que se me expire la tarjeta y perder todo el dinero que tengo allí.
Actualización 19/03/2026
Desde TrustPilot me mandaron un mensaje para tener más información. Ya la he respondido así que estoy esperando una solución.
17. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä My Prepaid Center
Estimada Agostina,
Gracias por compartir tu experiencia, y lamentamos la preocupación que esta situación te ha generado. Entendemos lo frustrante que es haber usado la tarjeta sin problema anteriormente y ahora encontrar transacciones fallidas, especialmente teniendo saldo disponible y una fecha de expiración aún vigente. También tomamos nota de la dificultad que tuviste al intentar comunicarte con el número correspondiente a Argentina. Para poder ayudarte de manera segura y revisar tu caso más a fondo, por favor revisa un correo enviado desde noreply.notifications@trustpilot.com, donde te solicitamos la información necesaria para brindarte asistencia personalizada. Estamos aquí para ayudarte a resolverlo cuanto antes.
Atentamente,
Josh R.
Myprepaidcenter.com
**ACTUALIZACIÓN DE MYPREPAIDCENTER.COM 19/03/2026:**
Hola Agostina, muchas gracias por compartir tu información de contacto con nosotros. Nuestro equipo está trabajando activamente en tu caso y pronto recibirás una actualización. Agradecemos tus comentarios y esperamos resolver este caso a tu entera satisfacción para que recuperes la confianza en nuestro servicio.
Saludos cordiales,
Josh R.
Myprepaidcenter.com
Went through the blood connection
Went through the blood connection, and got a $100 gift card. Card was activated correctly. Went to use the e card on my steam for the right amount, and it got declined. Tried a less amount, declined. Tried an even less amount, and same thing. Even tried using the funds on a different online store, declined. I can't even view my card number on the website to even copy and paste it if I need to. Got money and can't even use it!
16. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä My Prepaid Center
Dear Lloydd,
We’re very sorry for the frustration you’ve experienced with your $100 digital card from The Blood Connection — from the activation working correctly, to multiple declines on Steam and other online merchants, and even being unable to view your card number on our site. We completely understand how upsetting it is to have available funds you can’t access, and we want to help you get this working as quickly as possible. Please look for an email from noreply.notifications@trustpilot.com, where we’ve requested a few details needed to review your card and assist you further.
Warm regards,
Josh R.
Myprepaidcenter.com
This is FRAUD and THEFT!
I received a 20.77 digital prepaid Mastercard about six months ago, and I have tried repeatedly to use it. I have run in circles, on the phone, on their website, getting declined by merchants. I have decided that it is impossible to use this card. It is also impossible to reach a human rep. This organization is crooked. If they manage to stall you long enough, the card expires and they keep your money. These actions by any other name are FRAUD and THEFT.
17. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä My Prepaid Center
Dear Feivel,
We’re very sorry to hear about the difficulties you’ve faced with your $20.77 digital prepaid Mastercard, especially after months of attempting to use it, experiencing merchant declines, trouble reaching support, and feeling that the process has been unfair. This is certainly not the experience we want for our cardholders, and we appreciate you sharing the details so openly. To look into what happened with your card and provide proper assistance, please check for an email from noreply.notifications@trustpilot.com, where we’ve reached out to collect the information needed to investigate your account further and help resolve this.
Warm regards,
Josh R.
Myprepaidcenter.com
Virtual Card Failure. Continuous Errors and Blocked Balance
I have a virtual prepaid MasterCard balance stuck. I can't add the card to google pay, samsung pay or Apple pay in any way, it keeps showing an error. I can't even use my card anywhere. I have spent a lot of time trying to solve this problem but I can't solve it in any way. A completely bad card service company.
15. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä My Prepaid Center
Dear Mahammad,
Thank you for taking the time to leave your review, and we’re sorry for the difficulties you’ve had trying to add and use your virtual prepaid Mastercard with Google Pay, Samsung Pay, or Apple Pay. We understand how much time you’ve spent trying to resolve this, and we want to help make things right. Trustpilot should have sent you an email from noreply.notifications@trustpilot.com so we can safely gather your information. Once you reply to that email, we’ll be able to look into what’s causing the issue and assist you directly.
Warm regards,
Josh R.
Myprepaidcenter.com
**UPDATE FROM MYPREPAIDCENTER.COM 03/18/2026:**
Hello Mahammad, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
Myprepaidcenter.com
The card is unusable
The card is unusable, tried multiple online services, Revolut. No dice.
Feels like they're scamming both companies and users.
15. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä My Prepaid Center
Dear Caligo,
Thank you for sharing your experience with us. We’re truly sorry to hear that your card hasn’t worked with the online services you attempted, including Revolut, and we understand how frustrating that must be. We’d like to review this further to ensure your card is functioning properly. Trustpilot should have sent you an email from noreply.notifications@trustpilot.com so we can securely gather your information. Once we receive your details, we’ll be able to investigate and help resolve this as quickly as possible.
Warm regards,
Josh R.
Myprepaidcenter.com
Bogus site?
Have attempted to use the prepaid card, and each time, it's been denied. Attempted to access the site to troubleshoot, and each time, I get bounced back. What good is my settlement money if I can't access it.
14. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä My Prepaid Center
Hi Sheila,
Thank you for sharing your experience. We are sorry to hear about the trouble using your prepaid card and the difficulty accessing our site to resolve the issue. We understand how frustrating it can be when funds are not available as expected. To help us look into this and assist you further, please check your email for a message from noreply.notifications@trustpilot.com and respond directly to it with your details. Once we receive that information, our team will be able to review your situation and work toward a resolution.
Regards,
Maurice V.
Myprepaidcenter.com
**UPDATE FROM MYPREPAIDCENTER.COM 03/18/2026**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1- (888) 371-2109; our team will help you.
Maurice V.
Myprepaidcenter.com
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