Kein wunder dass die nur 1 stern haben, total freche Kommunikation mit Kunden, ich würde mich an Stelle des Chefs schämen und den Laden dicht machen. Die Website zudem macht es einem echt schwer sich... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Jag beställde och betalade en lampa för ett år sedan. Den blev aldrig levererad och jag har aldrig kunnat kontakta dem. Jag har provat både i vändande mejl men även via den mejladress som de hänvisar... Näytä lisää
Ordered mid-June. Initial enquiries were met with the promise of dispatch dates and a tracking link. The link tells me 'We're expecting it'. Recent emails bounce back to me as undeliverable (whether I... Näytä lisää
Det tog drygt 6 veckor från beställning till leverans. Lampan, som ska vara uppladdningsbar och trådlös, håller väldigt kort tid. Den är fin, men inte värd pengarna. Under de 6 veckorna fick jag gå... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
A team of innovative designers and interior experts here to transform your space to a whole new level. Lets create the perfect vibe through innovation.
Yhteystiedot
Yhdistynyt kuningaskunta
- mylumenx.com
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Arnaque organisée
Commande le 11/07, à la suie d'un mail le 24/07 on me répond commande presque prête ... sommes le 4/09, toujours pas de livraison.
Aucune réponse à mes mails depuis, pas de réponse au téléphone sur répondeur ...
Soyez moins confiant que moi, ne commandez pas sur ce site !
Leider ein ganz plumper Scam
Leider ein ganz plumper Scam
Kann mich den anderen nur anschließen... Habe versäumt vorher Infos einzuholen ich sonst immer tue.
Wir warten seit 6 Wochen das sich der Trackinglink irgendwie verändert.
Keine Rückmeldung mehr auf Mails, auch telefonisch nicht zu erreichen.
Auf Instagram kann man nichts kommentieren oder Nachrichten schreiben.
Versuchen über Visa unser Geld zurück zu holen.
Update: wir haben den Betrag zurück erstattet bekommen von Visa.
Purchased two lamps - never received it
Purchased two lamps, never received it. The website is a fraud. They only issued a FedEx "sticker" and that was the end of it. Never heard from them. Their google map location is shady too. Not a real store. Instagram needs to filter fake businesses on their platform.
Ordered a sister's lamp in early July
Ordered a sister's lamp in early July, got confirmation email a FedEx tracking # but the status hasn't changed in months. I've emailed 5 times, never got a response. My lawyers know a lawyer close to this facility which is probably fake, and they will be served papers. This lawyer will get to the bottom of this. DO NOT ORDER FROM THIS SITE!
SCAMMERS...
SCAMMERS.... Do not order from this so called company. I ordered from them 2. July. I have not got the lamps from them and they do not answer emails. Beware.....
Lampe commandée en juin jamais reçue..
Lampe commandée en juin jamais reçue... aucune réponse mail....
Do not order here, it's a scam
I placed an order 19th July 2023 but the lamps were not delivered. I contacted their customer service twice but no replies. Due to this my bank insisted me to quit my credit card for preventing possible further misuse. Help yourself and DO NOT ORDER here.
Arnaque totale
Suite à une publicité sur FB, j'ai passé commande en Juillet après être allée voir les avis sur ce site, peu d'avis mais élogieux... Ensuite pas de réception de commande malgré la création d'un numéro Fedex, service client injoignable, là je regarde à nouveau les avis :( et vais voir sur Google à quoi correspond l'adresse du site - Arnaque totale, j'ai porté plainte sur le site Service Public
Not worth the the money and worry
I ordered on the 11th of Aug and also got a notification that it was on its way. Looked on trustpilot and saw all the bad reviews and nearly had a heart attack. My fault for not checking out the company.
Had to wait for 15 days to do a claim back from the credit card company as now worried it was a scam. All emails are returned as mailerdaemon so you cannot get a hold of them, cannot comment on social media about the company either and they dont answer the phone. Much to my surprise was notified a couple of days ago from the the parcel company that they had my items and today 1st of September they got delivered. I bought some the SISTER lamps and while cute I dont think they are worth the money. £70 each on sale. The paintwork is not very accurate but I honestly cant be bothered to try and return them as I will properly never see the money. There are no paper work with the lamps by the way. No return instructions. But I will not buy from them again and lesson learnt to be better at researching companies.
Made order for mushroom lamp at the…
Made order for mushroom lamp at the beginning of July . Still not received and no replies to emails . Shipping ticket opened with courier but they still have not received the product. They are clearly accepting orders and taking money off people but they have no product. They operate out of a business address in North London . I will visit there today with a representative from the local council trade team . I'm sure it's a fake address . They changed to a South Africian email address recently . And emails to the previous address bounce back . Disappointing at best . They need closing down .
SCAM
SCAM. I ordered the sister lamps mid-July. After noticing my order status wasn’t moving from a “pending” status, I emailed them several times. I have never gotten a response back. I tried to contact them through social media, and they have blocked all communication.
Dont buy from them, scam
TOTAL SCAMMERS BEWARE!!!!
Paid at end of june for 2 Manita mushroom lamps, they took my money immediately but then nothing arrived, just a pending tracking number. Contacted them via email several times and then started getting bounce backs. Used their online contact form several times, they claim to get back to you within 1 business day, NOTHING. So I called them on the number on their website, again several times and nothing again. Every option on the automated message leads to a dead end voicemail. ABSOLUTE JOKE. I see they were contacting reviewers a few months ago, now it looks like they don't even bother trying to hide it's a scam. Lots of talk on social media from people with same experience, business isn't registered in the uk with companies house and they have changed their facebook listings to a south african company but with Shoreditch business address. very dodgy. Have informed my bank about them and it is being investigated.
Absolute scam
Absolute scam. Ordered lamps back in June and have attempted to contact customer service multiple times. Unsurprisingly, their email is now out of service and they’ve turned off comments on social media. Very disappointed and hoping others don’t make the mistake of purchasing.
I ordered 2 lamps in mid June and now…
I ordered 2 lamps in mid June and now it's end of August: no delivery but a pending fedex link. I tried to get in touch with them, got two replies with no detail about how much longer the wait will be. Lately I tried to contact them multiple times but got no reply at all.
Until payment, contact was excellent ... feels cheated.
Company information says UK based which surprised me, I'd have thought there would be better policing of companies like this.
ESTAFA
Hice un pedido. Me cobraron y no me ha llegado el pedido. No compréis en esta página web!!!!
Total scammers
Total scammers. My story is the same as the others. These people are cuntos.
I do not recommend
I do not recommend
I received neither a refund of money nor a lamp.
They stopped responding to emails. I think they blocked my email - because it does not reach them, but from another email it does. Fedex - pending since July 14. Lamp ordered on June 25. Until payment, contact was excellent ... feels cheated. I do not know what to do
Never got my package
Never got my package, never got my money back
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