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Got my Aura Hex lights after waiting a long time for my product and writing the Company. The lights didnt Work proberly. I wrote Lots of e-mails with the Company and they promised me a new displacement wich never came. Ill never buy here again and they should have 0 stars for cheating people.

Suite à une pub Facebook, j'ai commandé une lampe sur leur site (à plus de 70 euros)...
La commande n'est jamais partie de leur entrepôt et ils sont injoignables.
Impossible de me faire rembourser par ma banque car je suis l'émetteur.
Je me suis faite avoir !

I ordered a month ago, lamp arrived in great packaging and it's beautiful...! The red flag is their official email is not existing, and don't understand why! I tried to contact them but couldn't reach company although my package and product is as shown on their page and arrived successfully

I bought a mushroom lamp (corded) in June. Since then I sent so many emails to them with no reply. 'Bianca' answered once in the beginning. I got an email after a month with tracking number. Parcel didn't move since then. They changed email few times.
They stole 99£. Don't buy from this site

Same as everyone else. Paid for the lamp end of June, nothing since. Definitely do not recommend, even if I get the lamp

In the same boat as everyone else. Paid in early July for amanita lamp (corded). Followed up with the company and ‘Bianca’ responded it’ll be sent soon. Received a tracking number in mid-July, which is only a creation, not an initiation of a parcel being sent, and it’s done nothing since. I’ve contacted them three times since. All emails have bounced back and they don’t respond to IG messages. They’ve limited the comments on their IG account, so no one can complain or warn other potential customers.

My only regret was not paying via PayPal, who would have sorted the refund out. $200AUD gone.

Of course; all the reviews on their website are reviews that are positive. They filter out the negative ones.

Poor form. If I do happen to get my lamp, I will still NOT recommend these company.

SCAM SCAM SCAM. Ordered the sisters set July 14 2023. Was given a tracking number and crickets ever since. Tried calling, emailing, Instagram messages, FB messages —. Nothing.

I have ordered 2 lamps In June. Still didn’t recieved them. They stopped to answer my e- maila. I will contact Police In Poland! Internacional fraud

Fraud.

Avoid at all costs. No items delivered.

If purchasing from UK then report your experience to your bank and actionfraud.police.uk

Bring an end to these pathetic scumbags.

Don't order from these people. Ordered a lamp at end of June for my daughter's birthday. As at mid September not received the goods. Have made numerous attempts to chase it with them, but no progress. Initially responded but now emails bounce back. Daylight robbery.

Theft - these people charge your card and then recall the delivery. No communications over any platform. It is a racket. Avoid at all costs. I genuinely hope the police visit these appalling people.
We have been waiting for over a month for some lamps.

I cannot go ahold of anyone in this company. I placed an order at the end of June. I still have never received it. I am upset about the money, but the lamp was also very cute. I would have never thought this company was a scam. They had instagram ads, a great website, etc. They spent money on their scam. They even show how some of the products are made. Do not buy form them.

This is a SCAM. Product never came. Judging by the amount of reviews it would seem a very profitable one.

This is a complete scam. Don't order here unless you get a kick out of sending money into the void.

IT'S A SCAM! They take your money, never send the product and cut all communications.

Its a scam - placed an order 3 months ago, followed up many times (at the beginning they answered saying there was a delay) after a month had passed they didnt anymore as in principle i cannot claim the money from the credit card anymore - just dont buy from them!

AVOID AT ALL COSTS. COMPLETE SCAM! Believe all the negative experiences, I still gave ordering a go despite the bad reviews, and have regretted ever since.

Cuidado!!! Esta página web es un timo