LumenX Arvostelua 441

I wouldn’t even give this scam of a company one star but I had to to write this review!

Ordered a lamp in July and same as everyone else still not received. Did. It receive a confirmation email either and tried calling and emailing the company with no reply. Total theft at the highest level!

NEVER RECEIVED THE PRODUCT
SCAM... LLOST MY MONEY
On Tue, Jun 27, 2023, at 12:20 PM

It is now confirmed your order will be dispatched and the tracking will show movement between 6th - 7th July.

Our commitment to delivering exceptional lighting products remains unwavering, and we are doing everything within our power to exceed your expectations.

In the meantime, if you have any questions or need further assistance, our dedicated team is always here to help. Don't hesitate to reach out to us via email, and we will gladly provide you with any updates or any other information you may require.

Once again, I extend my sincerest gratitude for your continued support, understanding and patience. All I can say is, it’s well worth it. We value your trust in us and are genuinely excited for you to receive your order.

Wishing you a wonderful day ahead filled with positivity and joy.

I am waiting for the lamp since a month. They don't answer to my questions and don't call me back. The tracking site says the package isn't yet shipped.
SCAM

Scam!!!!! Don’t order anything from that website. The contact email don’t even work! Real scam!!!!!!
Just lost £70 And let down our daughter not having her birthday present.

No stars - total con. No lamps - stole my money. Wish I read these reviews

Purtroppo leggo solo adesso le recensioni. Fatto ordine a giugno e mai arrivato. A luglio mi hanno risposto inn maniera generica dicendo che la consegna era in ritardo ma che per fine luglio sarebbe arrivato. Purtroppo ad oggi non ho ricevuto nulla e le mail tornano indietro e se provi a contattarli non rispondono

Debería dar CERO ESTRELLAS. Es una estafa, una lámpara de 100€ que nunca llegó, ni contestan a los mensajes ni emails ni el teléfono, NI SI QUEIRA EXISTE LA CENTRAL EN LONDRES. He denunciado su perfil de instagram pero no sirve de nada si no se hace masivamente.

Never received my order. Received one email reply to my inquiry about my order and it said it would be shipped within a couple of days. Label was created with FedEx and then 2 months later it’s never been received by the shipper and surprise surprise no responses from customer service.

Metto una stella perché zero non posso mettere.
Acquisto effettuato a luglio 2023. Siamo a ottobre e penso ormai a una truffa.
Li denuncio e poi vediamo che succede.

Min vare blev sendt med FedEx med 1/2 års forsinkelse, så den ankom midt i sommerferien og blev derfor returneret, da jeg ikke var hjemme. Firmaet har ikke svaret på nogen af mine henvendelser siden. Det er i bedste fald virkelig useriøst.

Theft
Same as everyone else ordered lamp (I may say link was from Facebook 😡) on July 6th still waiting and no reply to
Enquiries …shocking !!!

Same as everyone else here and I’m mortified as I thought I could spot a scammer. Ordered 1st July, received a notification 20th July that the shipment had been created with ‘Evri’ - already a red flag as the confirmation said it would be sent via DHL - still nothing. Super overpriced even if it had arrived, but I was giving in to pester power from my children who are now mortified not to have received the lamps. Just an awful experience all round, so disappointed.

In juli '23 de sisterlamps besteld en betaald.
het is nu 3 maanden later, nog steeds niet ontvangen.
Telefonisch zijn ze niet bereikbaar en op mails wordt gereageerd met sorry, sorry.
Wat nu......!??

Fatto ordine #12439 il 25.09.23
Ordine non spedito, mail ritornano indietro e il telefono non risulta attivo.
Ho contattato la VISA e farò in modo che Lumenx finisca sulla blacklist VISA per far sì che vengano bloccati tutti gli acquisti.
Spero nel rimborso.

Ordered in the end of July and haven't get it yet. No response from the company. Real robbery.

ARNAQUE
Lampe jamais reçue, aucun mail n’aboutît

Det tog drygt 6 veckor från beställning till leverans. Lampan, som ska vara uppladdningsbar och trådlös, håller väldigt kort tid. Den är fin, men inte värd pengarna.
Under de 6 veckorna fick jag gång på gång "vi beklagar för förseningen"-mejl med löfte om att få rabatt på nästa köp. Vem vill handla där igen? Fick också:
”As a gesture of good will I will personally throw in a little gift in your package which I hope will make up for this delay.”
Det kom ingen extra present, men det var väl lika bra. Den hade säkert inte heller funkat.

Compramos una lampara en julio 2023, no enviaron email de confirmación, como no llegaba escribimos y nos contestaron que gracias y que bla bla….pero no llego, llamamos y no responden..,.pocas esperanzas de que llegue el producto y ahora imposible recuperar los 80 euros que pagamos….es un TIMO!! No COMPRAR!!!