LumenX Arvostelua 442

Produit jamais reçu. Aucun suivi de commande

I bought one mushroom lamp that never arrived, they never answered the emails or the website answer box and the tracking number still say not dispatched after 3months.
Don’t buy from them

Bought a lamp that is apparently ready for pick up in the Netherlands although the delivery address is in Germany. Tried to reach them and they were very nice and apologising. But all of the sudden they went no contact. Couldn’t reach anyone, neither via e-mail nor telefone. Still haven’t received the lamp or a refund! Now I finde out the website is no longer online. Total scam! Stay away!!!!

BUYER BEWARE!! I ordered a red mushroom lamp (around $90) as a Christmas gift back in July 2023. It never arrived. Tracking number doesn't work, and my email to their customer service remains unanswered.

Fxxking annoying, this company charge me but I received nothing . Liar!

Well, add me to the list of suckered who got scammed by this website. I should have been more careful, but like others said the website seemed legit. The phone number on their website is not valid. The emails bounce back. The contact us link does not get you a return response.

Oplichting! Is hetzelfde bedrijf als LumenX. Wel betalen, geen producten leveren. In eerste instantie houden ze je een tijdje aan het lijntje om daarna nergens meer op te reageren.

Site frauduleux. Lampe commandée il y a deux mois et rien n'a été envoyé. Pas de réponse du service après vente ni sur leur messagerie, ni par mail (les miens me sont retournés) ni par téléphone (numéro non attribué). J'ai payé 85€ pour ça ... grosse arnaque ! À fuir !

I bought the Melita lamp package for $300 and got nothing, absolute scum

Ordered in june and still haven’t received anything!
Tried to contact them twice and didn’t receive any respons!
DO NOT ORDER FROM THIS SITE! IT’S A SCAM!

If I could give negative stars, I would. Scammers took my money ($183), shipped nothing, and are unreachable. Their website is a scam.

This company needs to be reported to trading standards. Ordered in May and still no order. Not that im hopeful i will ever receive it but just wanted to raise awareness so that people DO NOT ORDER anything from them. They've closed their communication channels down however have left the order/payment options fully open for the next victims!!

Will report to Trading Standards!!!! The filthy scoundrels!!! Cant believe they're doing this when so many people are struggling to keep up with payments and they're out there scamming people from the comfort of their bedroom or shed!!!!

Pengene trækkes med det samme. Du modtager hverken ordrebekræftelse eller andet, og varen kommer aldrig.

Unfortunately, I have had the same experience as almost everyone on here. I ordered a sister lamp and when I wanted to inquire further about when it would ship, my emails couldn’t be delivered and the phone number didn’t work either.
Their website seemed so legit, I never even thought about it being fraudulent.

This is a ghost company. It doesn't exist. Just a web site. Unable to contact them in any way or form. Don't pay for any of their products. You'll loose your money. Is a total scam!

Scam, Scam Scam. Do not buy from this company. No lamps arrived. No responses to any emails. Now with my bank who is investigating.

I am experiencing this same situations others are mentioning below. i placed an order 20 days ago with no status update whatsoever. Bounce back on all emails and operator is telling me the phone number is out of service. I also noticed they are deleting users comments on Instagram as well.

I can see that the website is hosted by Shopify. I submitted a complaint which you can to. Just google "shopify report a partner violation" and it will bring you to the complaint form.

Rated 1 out of 5 stars
Nov 17, 2023
Who is behind this fake company?

Update: I have also reported it to the National Fraud Agency and suggest everyone does the same. I have however found out he is a current director for a company called Creative Robots based in Edgeware, which I have also reported to the police.
As far as I can tell the company Luminx (registered as Luminart) was actually dissolved in August 2021 but is continuing to take our money. It is registered to a man named Ionut Mardare. Who apparently works full-time for a company called UiPath - as we can not get hold of him any other way perhaps we should email his employers there to say he has stolen our money?

Mi hanno fregato a luglio di 130 €per due lampade mai consegnate…con le stesse modalita’ degli altri clienti.
La cosa assurda e’ che ora sono tornati alla riscossa con una nuova pagina in Ig…ora si chiamano FlowersiaShop…si vede chiaramente che e’ stata elaborata con lo stesso stile!!Diffidate gente…e anzi vi invito anche a segnalare Flowersia Shop perche’ sono gli stessi!!!

This company has scammed so many people. They scammed my family out of $300 for the four sisters lights, ordered in July and never received or emailed about again. AND they filter their reviews on the Lumenx website. 10 reviews all 5 stars. When you try to leave a review about the product it doesn’t ever appear. DO NOT ORDER. 🗣️🗣️🗣️