The transfer from my previous fund was very fast, from my welcome message on 2nd October 2026 to making my first investment on 20th October. This is a huge difference from the company I had unfortunat... Näytä lisää
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Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
For a reasonable cost MES were able to almalgamate my two SIPP's from other UK providers, who both denied me the option because I am no longer a UK resident. So far the process has been simple and the... Näytä lisää
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Timely, good communications, have been at the heart of my relationship with the team since the outset. The transition from my existing provider was difficult and slow; a helping hand along the way gav... Näytä lisää
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As a US client of the DIY SIPP, I find that the platform meets and exceeds my needs. When I have questions, their operational and dealing support are highly responsive by both email and phone. Transfe... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
MyExpatSIPP is an international SIPP (Self-Invested Personal Pension) for former UK-residents who want to manage their UK pensions from wherever they live around the world. We were founded in 2017 after seeing the same repeated problem: expats and non-UK residents unsure what to do with their UK pensions or being moved into expensive offshore arrangements with hidden commissions and lengthy lock-in periods. We wanted to offer a straightforward alternative: a modern SIPP with simple, transparent charges and an industry-leading support team, run by an FCA authorised and regulated UK-based firm. Applying takes just a few minutes online, without the need to fill-in and post forms to us. You can transfer a single UK pension or bring several together into one plan, while we handle the transfer process and keep you updated as they progress. From there, your pension is yours to run. You choose how to invest it, from thousands of shares, funds and ETFs or one of our ready-made options, and you choose the currency you hold it in. When you are ready to take money out, withdrawals can be paid straight into your overseas bank account in over 40 currencies, removing the need to keep a UK bank account open just to reach your own savings. Our fees are transparent and published on our website, with no hidden commission. Our dedicated UK-based team has a deep knowledge of UK pensions, combined with years of experience in helping overseas clients with any pension queries. Whatever you need, there is always someone on hand to help with a prompt, friendly and clear answer. If you would like to see for yourself how highly our clients rate our team, just look through some of the reviews left here on Trustpilot.
Yhteystiedot
8 Palace Yard Mews, BA1 2NH, Bath, Yhdistynyt kuningaskunta
- 03303202091
- support@myexpatsipp.com
- myexpatsipp.com
4,7
Erinomainen
66 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Abysmal sign up service
Absolutely abysmal sign up service, website doesn't work properly when trying to submit documents, tbf email is ok & pretty quick responses. No understanding of country specific "proof of address" / ID & wanted certified translations of the simplest documents even when what they needed was clearly shown.....
8. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä MyExpatSIPP
Hello
Thank you for your feedback, and we're sorry about your experience during the sign-up process.
As a regulated firm, we are required to comply with strict onboarding procedures set by the Financial Conduct Authority (FCA). This includes verifying customer identity and address using documentation that meets regulatory standards. When documents are not in English, we must request a certified translation to ensure accuracy and compliance. This is not a reflection of your documents, but a legal requirement we must follow.
If you’d like to discuss this further or need assistance, please don’t hesitate to reach out to our support team directly.
Best regards
MyExpatSIPP Support Team
Unable to complete signup
Unable to complete signup - different browsers
Signup process is awefull and I'm unable to complete. I've now tried 5 times with 2 different browsers and EVERY time after entering the details and hitting the submit button I get a blank page with only the MES banner at the top. Nothing else. This is with Chrome and Edge on Windows 11.
I tried reseting my password but it says unknown user ID.
1. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä MyExpatSIPP
Hello
Thank you for taking the time to share your experience, and we're sorry you've had trouble completing the sign-up process.
We understand how frustrating technical issues can be, and we’d really like to investigate this further to help resolve it. Our system has successfully onboarded many clients recently without any issues, so this may be an isolated case specific to your setup.
Could you please email us at support@myexpatsipp.com with the details of your attempt (including any screenshots if possible)? This will help our technical team look into it promptly and assist you directly.
We appreciate your patience and look forward to helping you get started.
Best regards
MyExpatSIPP Support Team
over 100 days, still no sign of my money
Put in my claim for my SIPP money back in July - should supposedly take 5 business days to get my money back. As of 23rd of October have received nothing. They keep writing stringent emails to the pension provider, but still nothing.
Everything seemed great, right up until I wanted my money!
Got a notification yesterday (5/11/2024), that says the payout should be in my bank in 10 days. We'll see!
23. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä MyExpatSIPP
Hello Craig,
Thank you for your review and feedback.
As this is an old arrangement from 2020 before we launched our own SIPP, we just want to clarify the situation. Your SIPP is administered by Hartley Pensions, who are currently in administration, and they are responsible for processing the withdrawal. We have no administrative control over your SIPP.
Unfortunately, it unclear why Hartley have delayed the processing and payment, and despite our numerous attempts to contact senior management, the reason has still not been made clear to us.
In our role as the original introducer, we are very limited with our ability to intervene and resolve this delay. Despite this, we are doing all we can to chase Hartley and get this payment made to you.
Please let us know if you have any further questions, by contacting our support team.
Kind regards,
MyExpatSIPP Support
Great pension people
I've been with this company for just over a year now, and rate them very highly. Especially if you find the whole pension saga daunting. Great support, communication and help. Great online platform to track your pension whenever you wish
17. marraskuuta 2020
Oma-aloitteinen arvostelu
Vastaus yritykseltä MyExpatSIPP
Thank you for the review and 4 star rating, Judy. It's great that you found our in-house platform so informative.
Easy, quick and great service
Easy, quick and great service from Cameron. I would recommend to anyone
6. helmikuuta 2019
Vastaus yritykseltä MyExpatSIPP
Thank you for the review and 5 star rating. We’re glad our team was able to give you the support you needed and answer any questions you had.
Very helpful and patient with me
Very helpful and patient with me. The transfer was completed effortlessly. Now I know whats happening with my pension
6. helmikuuta 2019
Vastaus yritykseltä MyExpatSIPP
Thank you for the review and 5 star rating, Mike. We’re delighted to hear that transferring your pension to us was a smooth and straightforward experience.
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