I bought some fruit for the first time based on the reviews. The delivery was fine but as soon as I opened the box Vietnamese spodella carmell which was around £6 was all leaking and gone bad. I repor... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
Excellent service. One if the items I'd ordered was awaiting delivery from supplier. I was contacted by both text and email to check whether I wanted the item substituted and order sent straight awa... Näytä lisää
Yritys on vastannut
Amazing customer service! I was being kept up to date with stock as soon as the order went through, and fruits were delivered straight after stock were in. They were well packaged, felt cool to the to... Näytä lisää
Yritys on vastannut
I ordered a large roasting breadfruit from this company. It arrived well on time, well packaged and was exactly what I asked for, as if breadfruits aren’t ripe enough, they’re no good for roasting. Th... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Online-kotiinkuljetuspalvelu
- Hedelmä- ja vihanneskauppa
- Hedelmä- ja vihannestukku
- Hedelmä- ja makeispuoti
- Hedelmien tukkukauppias
Yrityksen kirjoittama
On myexoticfruit.com you will find a huge selection of fruits, sourced from all over the globe. Probably the largest collection of fruits found on any website in the world! Simply order online and the fruits will be delivered to your door. We're the UKs leading online exotic fruit retailer. We've been trading since 2014 and have many happy customers (see our Trust Pilot reviews if you don't believe us!). Follow us on instagram for fruity content and 10% off your first order. We post blog articles about exotic fruit on www.myexoticfruit.com and interesting tropical fruit videos on tiktok and instagram. Curious to know what exotic fruits we sell. Well some of our best sellers are mangoes, durian, mangosteen, starfruit, dragon fruit, rambutan, guava, burro bananas, apple bananas, soursop and custard apples. We literally have 100's of exotic fruits and fruit products. You'll be blown away by our wide selection of fruits. Place your first fruit order with us today and discover your new favourite fruits. Maybe you will like jackfruit from Thailand or longan from Vietnam. How about lychee from South Africa or rose apples from Malaysia. We have so many fruits to choose from, you'll be spoilt for choice. Remember we make exotic fruit gift baskets too if you'd like to send a present to someone special. We look forward to you shopping with us soon. The Team at My Exotic Fruit
Yhteystiedot
Unit 3, Oakland's Farm Estate, Goatsmoor Lane, CM49RS, Stock, Essex, Yhdistynyt kuningaskunta
- 01277809810
- info@myexoticfruit.com
- myexoticfruit.com
4,5
Erinomainen
254 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Amazing customer service
Amazing customer service! I was being kept up to date with stock as soon as the order went through, and fruits were delivered straight after stock were in. They were well packaged, felt cool to the touch on arrival, and quality looks good too. Love the variety, would love to buy from them again!
8. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä My Exotic Fruit
Hello
Thank you very much for leaving a 5 star review. It's great to hear that you had a positive experience with our customer service team and with the fruits you ordered.
Providing exceptional service and making sure our customers have the best possible experience is always our goal, so it's incredibly rewarding to receive feedback like yours.
We look forward to serving you again.
Many thanks
My Exotic Fruit
Lack of quality control
I bought some fruit for the first time based on the reviews. The delivery was fine but as soon as I opened the box Vietnamese spodella carmell which was around £6 was all leaking and gone bad. I reported and was given a voucher. The guavas were ok not better than what I order from other online shops but more expensive and the papaya has still not ripened ,it’s hard getting mouldy but unfit for consumption. I am not going to order again as it’s not very reliable for the price it charges. If I bought any of these fruit in person will I pack this quality myself? No so why should I trust someone who doesn’t care about the quality control and now I am left with a voucher .
28. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä My Exotic Fruit
Hello Sanji
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.
We do apologise that the quality of the guavas were not superior to those you get elsewhere. The team do their best to include the best quality fruits but due to natural variations of taste in, unfortunately we cannot guarantee that every piece of fruit is full of flavour. If there are every any problems, please do get in contact and the team can help.
We're also very sorry to hear that your papaya did not ripen perfectly. Unfortunately, this can happen with fresh fruit sometimes. We would be interested to hear how the papaya was stored. You are welcome to let us know and we can provide some guidance.
The team were only informed of the issue with the sapodilla and issued a gift card for it's value, plus a little extra. Thank you for passing on further feedback. We'd like to issue an additional voucher to make it worthwhile to order again and to offset the problems you had with the papaya and guava.
I can assure you the team does care about quality control. They are highly trained and a lot of effort goes into quality. There are various quality checks that take place across our warehouse to make sure our customers do get the best quality fruits we can offer. Sometimes fruits do ripen in transit which is frustrating but not something we can always avoid.
We hope to have the opportunity to restore your confidence in our service. Please email us at info@myexoticfruit.com.
Many thanks
My Exotic Fruit
Love the Kaffir Limes which I ordered…
Love the Kaffir Limes which I ordered for a Thai cook for my business Kampong Kitchen UK. Used them in Green Papaya Salad, Red Curry Paste and in a delicious Green Chicken Curry! Good quality, fresh & fragrant. I phoned in advance to check delivery dates and they arrived on time for my cook! Thank-you
24. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä My Exotic Fruit
Hi Victoria
Thank you for taking the time to leave such a wonderful review. The green papaya salad sounds especially delicious!
We're glad we could help you get the ingredients you needed in time. If you ever need any assistance in the future, please don't hesitate to get in contact at info@myexoticfruit.com.
Many thanks
My Exotic Fruit
Easy to navigate website--My exotic…
Easy to navigate website--My exotic fruit.com
Great service from start to date of delivery with good updates prior to delivery.
produce well packaged and of very good quality.
Very pleased with my order
Ruth-T
22. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä My Exotic Fruit
Hello
Thank you very much for your 5 star review. It's wonderful to hear that you were happy with our service and with the fruits. I will make sure to pass your feedback on to our packing team.
Your feedback motivates us to continue providing the highest level of service to all our customers.
Many thanks
My Exotic Fruit
A great store with great staff and service!
They kindly reached out to let me know that the fruit I love was back in, so I went and ordered some as soon as posisble, It reached me within 24 hours! excellent quality and excellent service!
25. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä My Exotic Fruit
Hi Ryan
Thank you so much for the 5 star review. We're so glad we could help satisfy your craving for custard apples!
We look forward to serving you again in the future.
Thank you for choosing us.
Many thanks
My Exotic Fruit
Really good quality exotic fruits
I ordered a large roasting breadfruit from this company. It arrived well on time, well packaged and was exactly what I asked for, as if breadfruits aren’t ripe enough, they’re no good for roasting. This one was perfect, a really good size and perfect for roasting. I have ordered from this company a few times and definitely will be placing another order with them
21. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä My Exotic Fruit
Hi Elizabeth
Thank you so much for taking the time to leave us a 5 star review.
We're delighted to hear that the breadfruit you ordered was just what you were after and that you would like to place another order.
We truly appreciate your support and look forward to serving you again in the future.
Many thanks
My Exotic Fruit
Excellent service
Excellent service. One if the items I'd ordered was awaiting delivery from supplier. I was contacted by both text and email to check whether I wanted the item substituted and order sent straight away, or to wait a day or two till item in stock.
I did the latter. Everything in an excellent and fresh condition, especially the Scotch Bonnet peppers. Everything reasonable price too. Will definitely order from here again. A responsive team.
14. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä My Exotic Fruit
Hello
Thank you so much for taking the time to leave us a 5 star review. We're delighted to hear that you had a positive experience with our team and service. Though we do our best to honour exact orders, the nature of fresh produce means that sometimes fruits are delayed. We're glad that we could help ensure you still received the fruits you were after.
We truly appreciate your support and look forward to serving you again in the future.
Thank you for choosing us!
Many thanks
My Exotic Fruit
Always reliable and fast delivery,
Always reliable and brilliant.
You get what you pay for in terms of quality.
They deliver next day even though I have far away shipping.
Other fruit companies take days normally.
If you want fresh fruit that’s delivered fast then you can trust this company. I’d recommend the coconuts, passion fruit grandilla, yellow dragonfruit, mangosteen, lychees, papaya and many more there’s so much to choose. I’ve experimented with different companies who have slightly cheaper shipping and cheaper fruit but it’s not worth it. Some companies took several days to come which is awful for fresh fruit.
I’d always buy from here now and just wait until I’m ready to do a large order. Thanks, my exotic fruit!
16. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä My Exotic Fruit
Hi Ali
Thanks so much for your 5 star review. We're very pleased to hear that you were happy with the quality and speed of your order. We always ship with a 24 hour service so that the fruit is not in transit too long and arrives a your door fresh.
If you had a favourite out of the fruits you have mentioned, we would love to hear. Get in contact at info@myexoticfruit.com.
Many thanks
My Exotic Fruit
Impressive First Order... Will Use Again
I came across My Exotic Fruit by chance after the company I’d been using for the past two years suddenly disappeared.
I send a fruit basket every month to my elderly aunt in London, so consistency and quality really matter to me. This was my first order with them — and it absolutely delivered. The selection, presentation, and overall quality genuinely blew her away.
The only point worth noting is delivery time. It took around four days from placing the order, whereas my previous supplier used to deliver next day. That said, the company has been clear about their timelines, so as long as you plan ahead, it’s not an issue.
Overall, a very solid experience and I’ll definitely be using them again going forward.
7. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä My Exotic Fruit
Hello Ragheb
Thank you for your 5 star review and for taking the time to leave your feedback. We always love to hear that our customers are enjoying the fruits so it's great that your aunt was so pleased.
I am sorry to hear that your order took slightly longer than usual to arrive. Though we aim to dispatch all orders within 3 working days, the nature of fresh produce means that this is not always possible. However, I hope we were able to keep you informed of the slight delay.
Your feedback really helps us to improve.
Many thanks
My Exotic Fruit
Amazing service, very responsive and efficient.
This store offers an excellent variety of exotic fruits. When I placed a large order and a couple of items were unavailable, they contacted me immediately to inform me of suitable replacements and handled the situation smoothly.
I also asked to be notified when the varieties of purple Star apples I wanted were back in season, and they kindly added me to a notification list.
They accommodated my request for fast delivery too, since I was about to leave the country, and needed for the fruits to arrive on time before I left.
Overall, the service was excellent: responsive, professional, and reliable. I’m very satisfied with the experience and will definitely order from them again!
13. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä My Exotic Fruit
Hello Julia
Thank you for taking the time to leave a 5 star review! We're delighted to hear that you had a positive experience with our customer service team and that you were able to enjoy your order before leaving for a holiday.
We look forward to serving you again in the future. Thank you for choosing My Exotic Fruit!
Got a small exotic fruit box for my…
Got a small exotic fruit box for my friend as a Birthday gift who loves fruit markets abroad. She was really happy with the quality, freshness and the ripeness just being right.
I will be ordering for myself in the future based on her experience.
They also checked that I meant for a collection which I selected by mistake. So glad they checked with me! It was easy to switch to delivery. Thank you!
27. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä My Exotic Fruit
Hi Megan
Thank you so much for taking the time to leave a review. Your feedback really helps us so it's great to hear that the fruit box made a great present for your friend!
If you would like to place another order for yourself, please get in contact and we can arrange for a special discount for you to use.
You are World Class experts in everything
Thank you for the speedy delivery of my fresh matooke vegetable. I think you have the whole world in one place - well done and keep up with the best quality goods and service 👍
2. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä My Exotic Fruit
Hello Jat
Thank you very much for your 5 star review! ⭐
It's great to hear that your order arrived in good time and that you were impressed with the variety of produce we offer.
If you would like to place another order, please get in contact at info@myexoticfruit.com and we can arrange a special discount for you to use.
Great service to order tropical fruits…
The website I came across when craving my ortanique oranges! The site was easy to navigate and the delivery a lovely delight. Great service too. The fruit arrived fresh and carefully packed and delicious too. If they were nearby I would be there every day!
28. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä My Exotic Fruit
Hello Tej
Thank you so much for your 5 star review. It's great to hear that we could satisfy your craving for ortanique oranges and that you were impressed by our packing. I will make sure to pass this on to the team.
We do have a small shop in Essex, if you are ever nearby and would like to see our selection of fruit in person. In the meantime, if you would like to place another order, please email us at info@myexoticfruit.com and I can arrange a special discount for you to use.
Ordering from the website was really…
Ordering from the website was really easy, and the delivery was quicker than expected which is always nice! Then a customer service email was sent to me just asking if everything went ok with the order and would I use ‘my exotic fruit’ again. Absolutely I would and the service was five stars 🌟
24. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä My Exotic Fruit
Hello Rob
Thank you very much for your 5 star review and for your feedback about our website and our customer service. It really helps.
If you would like to place another order, please email us at info@myexoticfruit.com and I can arrange a special discount for you to use.
Extremely exceptional company
Extremely exceptional company providing the most exquisite exotic fruit which are high in nutrition as well as tasting great. I'm so glad I've discovered this company and can now have access to exotic fruits from around the world. Some in which I have never come across before. I purchased the egg fruit frozen pulp and the taste blew me away. It was like vanilla custard with an hint of mango. I also purchased the frozen soursap pulp and that was just simply delicious, both are now added ito my morning smoothie to give me that extra boost of nutrition. Quick and stress free delivery. All in all a great experience and great fruits.
18. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä My Exotic Fruit
Thank you Carol for your 5 star review! It's wonderful to hear that our egg fruit and soursop pulps have become a part of your morning routine.
If you would like to order again, please email us at info@myexoticfruit.com and I can arrange a special discount for you to use.
Excellent fresh Longan fruit
Excellent fresh Longan fruit. Very well packed. Fast delivery.
27. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä My Exotic Fruit
Thank you for your 5-star review, Alexander. We're glad to hear that you were pleased with your order of longan and with the packing. I will make sure to pass this on to our packing team.
If you'd like to order again, please do get in touch at info@myexoticfruit.com, and we can arrange a special discount for you.
MyExoticFruits is a must-try for foodies
MyExoticFruits is a must-try for foodies! They offer an incredibly unique selection of rare tropical fruits that are hard to find anywhere else. The quality is top-tier, with everything arriving fresh and flavorful, and the delivery was impressively fast and well-packaged. Highly recommended!
6. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä My Exotic Fruit
Hello Harshesh
Thank you for your 5-star review! It's lovely to hear that you were pleased with the uniqueness of the fruits we offer as well as the quality.
If there is a specific fruit you are after, please do get in contact at info@myexoticfruit.com and our team will be happy to help you find your next favourite.
Incorrect order and no refund
I initially ordered 2 Jamaican/Ugandan Avocados which were perfect so I ordered another 10. What arrived was not what I initially ordered and received they were smaller Avocados so I complained. If you order the same item twice you expect the same item to arrive right? My Exotic Fruits then promised they would ensure that the next order would be the same as the first so I ordered again. This time they were even smaller than before. I complained for the 2nd time and was assured that the next order would be checked my a senior member of the team before dispatch. I placed the 4th order for 10 Avocados and was assured they were as expected by a senior team member. What then arrived was the most ridiculously tiny Avocados small enough to fit in the palm of your hand. If that isn't adding insult to injury I don't know what is. To top it off they refuse to refund even partially even after deceiving me 3 times. Find another supplier these lot cannot be trusted.
28. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä My Exotic Fruit
Thank you for taking the time to raise your concerns. We take all customer feedback seriously and would like to address the issues you’ve outlined regarding fruit quality and our customer service.
Regarding your third order on 8/11/25, you expressed dissatisfaction with fruit size and indicated you would not be ordering again due to this. As advised at the time, fruit size can vary significantly due to seasonal factors and supplier conditions, including weather, which are unfortunately outside of our direct control.
Your fourth order, placed on 28/12/25, included a note requesting that quality be checked. This was completed prior to dispatch, and no concerns were identified at that stage. There was no mention of a sizing issue at the time of packing.
On 6/1/26, we received an email from you requesting a return address, however no explanation was provided initially. Upon further follow-up, you advised that the avocados were shrivelled and too small. We reviewed our dispatch records, including photos taken at the time the order left our premises, which show no visible shrivelling. As a result, we requested photographs from you to help determine whether the issue may have occurred during transit.
We also explained that avocado size is seasonal, and based on this, we offered a partial refund on 8/1/26 as a gesture of goodwill. This offer was initially accepted. Subsequently, you requested to return the fruit, at which point we explained that fresh produce cannot be returned for food safety reasons. This led to the matter being escalated to management.
Throughout this process, we have remained in regular contact and have made genuine efforts to resolve the issue fairly. However, we are concerned by the tone of your most recent correspondence, particularly the statement that you wished for our business to “burn to the ground.”
Please be assured that your complaint has been taken seriously, investigated thoroughly, and responded to in good faith. Our aim has always been to reach a reasonable and respectful resolution.
Excellent frozen medlars
Excellent frozen medlars. These fruits were properly bletted and the flesh was soft, yielding, sweet, fruity and caramelly. Just about the best medlars I have ever bought.
I will certainly purchase these again.
20. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä My Exotic Fruit
Hello Geoffrey
Thank you for very much for your 5 star review. It's great to hear that you were so pleased with your medlars and that you would like to order again.
Please get in contact at info@myexoticfruit.com and I can arrange a special discount for your next order.
Our box of exotic fruit arrived today!
Our box of exotic fruit arrived today - we were very impressed! Absolutely delicious, the yellow dragon fruit was the best we have ever tasted! We ordered a selection of items online- many we had never tried before, the Cacao Pod was fantastic!
The items were very well packaged, great customer service - we will be ordering another box for Christmas! Thank you 🤩
4. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä My Exotic Fruit
Hello Kate
Thank you so much for your 5 star review. It's so nice to hear that you were happy with your order, especially the yellow dragon fruit (we think it's a favourite for a reason!)
If you would like to order from us again, please get in contact at info@myexoticfruit.com and I can arrange a special discount for you to use on your next order.
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