My Beautiful Kitchen & Bathroom Arvostelua 

917
•
TrustScore 4.5/5 tähteä

4,5

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Another fantastic job! This is the second time we’ve used MBB and once again are so impressed. From consultations with Emily to the fitters Stephen, Zac and their team, the whole process was seamless... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

DONT USE THEM‼️‼️ Sub standard work by the fitter who layed floor tiles on 6mm ply, did not centre shower, splashback hanging off, upstands not flush, pvc ceiling needs replaced causting around 4... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Met with Kelly in Glasgow showroom to discuss bathroom renovation. Kelly listened to my ideas and went to work designing everything. Was given a quote for materials and installation in under an... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

From start to finish My Beautiful Bathroom have been fantastic. We were given great advice and had an idea of how our bathroom would look on the 1st visit. We were kept up to date throughout the proce... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Keittiötarvikkeet

Yrityksen kirjoittama

At My Beautiful Kitchen all kitchens are made to order, so no two will ever be exactly the same. But each one begins its life the same way – with a blank sheet of paper and your vision. What you end up with is a finished kitchen that’s a true reflection of your personality and taste. Using the latest CAD 3D Design Software, we work with you to create your Beautiful Kitchen. First we’ll measure your kitchen, noting wall sizes, ceiling heights and services. Then we’ll have a chat and get all your ideas for your new kitchen. And we’ll give you our ideas, too. This can be done in our showroom, or if you prefer, the comfort of your own home. After that, it’s time to start planning your Beautiful Kitchen. We’ll create a 3D design of our plans. The design will show cabinets, worktops, lighting, sockets, chairs, and even some plants so the design is as real as possible. This will give you a highly accurate representation of your new kitchen. In fact, the only thing you won’t be able to do is cook in it. When you’re happy with your design, the plans are yours to keep. We are happy to email the plans over to you or print them for you so you can show them to your family and friends. And best of all… All design all comes FREE with No Obligation Whatsoever.


Yhteystiedot

4,5

Erinomainen

TrustScore 4.5/5 tähteä

917 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 88 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 48 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,5

Kaikki arvostelut

(917)

125 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Straightforward from start to finish…

Straightforward from start to finish for our kitchen and bathroom rennovation, both of which hadn't been updated for at least 40 years. Lots of help during the design phase to make best use of space within budget and project timing went to plan. Big thanks to Gary and the fitting team for the installation, what a transformation!

16. toukokuuta 2026
Oma-aloitteinen arvostelu
My Beautiful Kitchen & Bathroom-logo

Vastaus yritykseltä My Beautiful Kitchen & Bathroom

Hi Pauline

Thank you so mucgh for your lovely feedback.

It is lovely to hear you are delighted with your kitchen and bathroom projects

It is great to hear that our designer, Benn worked with you to get the best use of your overall space and within budget and that you are delighted with both projects. We will certainly pass your feedback on to Benn.

Thank you for the feedback on the installation team we recommended regarding their standard of work carried out during the installation. We will certainly pass your feedback on to Gary and his team.

Thank you again for choosing My Beautiful Kitchen & Bathroom.

Regards from
The My Beautiful Team

Saanut 5/5 tähteä

Would totally recommend my Beautiful Bathroom

We loved the end to end service from design through to install and completion all of which was seamless. Special thanks to Scott who was absolutely brilliant! Really hoping he will be able to do our second bathroom in due course.

24. huhtikuuta 2026
Oma-aloitteinen arvostelu
My Beautiful Kitchen & Bathroom-logo

Vastaus yritykseltä My Beautiful Kitchen & Bathroom

Hi Gill

Thank you for your lovely feedback, we really appreciate this.

It is lovely to hear you are delighted with the overall service from our team in our glasgow showroom. We will pass this on to the members of our team who were involved with your project.

Thank you for the feedback on the installation team we recommended regarding their standard of work and attention to detail shown during the installation. We will certainly pass your feedback on to Scott and his team.

It is so nice to hear you would come back to us again for future your second bathroom, as a small family business, we really appreciate your support and will be more than happy to help.

Thank you again for choosing My Beautiful Kitchen & Bathroom.

Regards from
The My Beautiful Team

Saanut 5/5 tähteä

Was a very smooth project from start to…

Was a very smooth project from start to finish. Good selection of choices for finishing and lots of samples in the showroom to help. Communication very smooth throughout the whole process. Building work carried out with care and attention and all finished on time to a high standard. Would definitely use my beautiful bathroom again in the future.

5. toukokuuta 2026
Oma-aloitteinen arvostelu
My Beautiful Kitchen & Bathroom-logo

Vastaus yritykseltä My Beautiful Kitchen & Bathroom

Hi Naomi

Thank you very much for your kind feedback, we really appreciate this.

It is lovely to hear you are delighted with the overall service from our team and with the selection of goods to choose from in our Edinburgh showroom .

We are happy to hear commication thorughout your project was good. We will pass this on to our team who were involved with your project.

Thank you for the feedback on the installation team we recommended regarding their standard of work, communication and attention to detail shown during the installation. We will certainly pass your feedback on to Euan and his team.

It is so nice to hear you would recommend us and come back to us again for future projects, as a small family business, we really appreciate your support.

Thank you again for choosing My Beautiful Kitchen & Bathroom.

Regards from
The My Beautiful Team

Saanut 5/5 tähteä

New Bathroom

We recently had our bathroom installed and are very pleased with the result. The workmanship was excellent, everything was completed to a high standard, and the installer, Steven Watson, was friendly but professional, very reliable, and kept everything tidy throughout the job. Communication was great from start to finish, and the project was completed on time. Highly recommend!

21. huhtikuuta 2026
Oma-aloitteinen arvostelu
My Beautiful Kitchen & Bathroom-logo

Vastaus yritykseltä My Beautiful Kitchen & Bathroom

Hi Liz

Thank you for your lovely feedback.

It is really nice to hear you are happy with your bathroom and the overall service from our team.

Thank you for the feedback on the installation team we recommended regarding their standard of work, communication and attention to detail shown during the installation. We will certainly pass your feedback on to Stephen and his team.

It is so nice to hear you would recommend us, as a small family business, we really appreciate your support.

Thank you again for choosing us for your kitchen and bathroom projects.

Regards from
The My Beautiful Team



Regards from
The My Beautiful Team

Saanut 1/5 tähteä

Bathroom Renovation

We chose My Beautiful Bathroom because they offered a full service, including design, sourcing and vetting a fitter, and project managing the installation. Unfortunately, our experience fell far short of what was promised.

The installation, carried out by Chris S of Edinburgh Tiling & Bathrooms, took 8 days and raised concerns from the outset. During the works, we were incorrectly told there was an issue with our stopcock, which led us to call out an emergency plumber. This was proven to be untrue, and the plumber instead expressed concern about the fitter’s capability. A second fitter later confirmed there were no issues with our stopcock.

Chris returned on day 9 to address some initial problems but refused to return to fix any further issues.

The standard of installation was unacceptable. There were gaps and movement in the flooring, excessive and messy silicone, a visible gap of around an inch between wet wall panels, fixtures including the shower T-bar installed noticeably out of level, and multiple visible defects throughout. The shower door was even installed upside down, with rollers coming off the rail. We also discovered debris left beneath sections of the flooring.

Despite raising these issues immediately, communication was extremely poor. We had to constantly chase for updates, which were repeatedly met with responses such as “I’ll follow up” or “I’ll chase the project manager”, with no meaningful progress made.

It was only after seeking legal advice and making clear we would pursue the Simple Procedure process that My Beautiful Bathroom engaged properly and arranged a remedial visit, approximately 2.5 months after installation. Prior to this, many of the issues were downplayed as “snagging”.

The second fitter (Pawel) spent two days attempting to remediate the issues. While we have no complaints about his effort, he was clearly working around significant failings in the original installation.

Ultimately, the only way to achieve the “beautiful bathroom” we were promised would be to remove and reinstall large parts of the installation. Instead, we have had to settle for a finish that is, at best, acceptable.

Overall, this was a stressful and time-consuming experience that required significant effort on our part. We would strongly advise others to fully understand their legal rights and the joint responsibility that both the company and the fitter have for the final outcome before proceeding.

Update following company response:

We note the company’s response but do not agree with their characterisation of events.

Payment to the original fitter was made in good faith on the understanding that outstanding issues would be resolved, not as confirmation that the installation was complete or acceptable.

While remedial work was acknowledged early on, this was not actioned for approximately 2.5 months and only progressed following escalation on our part.

We also requested further information regarding the fitter and what vetting had been carried out, however this was not provided. We would have no issue reviewing the fitter directly if this information were made available.

Following the second remedial visit, we provided a list of outstanding issues, including items such as the shower T-bar not being level, but are still waiting on a response.

9. helmikuuta 2026
Oma-aloitteinen arvostelu
My Beautiful Kitchen & Bathroom-logo

Vastaus yritykseltä My Beautiful Kitchen & Bathroom

Hi Alan

In reply to your feedback, we would like to set out our position as your review seems very unfair and one sided.

Summary of what happened:

We accept the initial start with Chris Scoular was not as you had hoped and apologise for the inconvenience this caused.

As soon as you flagged issues, we attended promptly, visiting your home and put a clear plan of action in place to remedy the issues that you highlighted.

You opted to withhold some of the payment until Chris completed the work to a standard you were happy with, which was exactly the right thing to do. This clearly demonstrates that you had read and understood our terms and conditions.

Our T&Cs clearly state "Only once you have inspected and are entirely satisfied with every aspect of your installation will you be expected to pay the recommended installation company in full. Once paid, it is accepted by you that you are happy with the standard and quality of the installation works".

After Chris attended you chose to pay Chris in full. By paying the installer in full, you have accepted the standard of work carried out and confirmed your project is completed. You have not taken any responsibility for this and this seems unfair as you knew and understood the terms and conditions but paid in full regardless.

Despite paying Chris in full you then came back to My Beautiful to say you were not happy with several cosmetic issues and we organised to help you with this. You are saying you chased us but we had already given you dates and been in contact on many occasions to keep you up to date. We may not have been able to get out as fast as you wanted but we certainly did not need to be threatened. Suggesting that it was legal threats that prompted us to help is completely unfair and it's just such a disappointing thing to write.

We only have 7 terms and conditions, 7.
We really don't know how they could be easier to read and understand.
We have been in your home 4 times, not to mention texts, calls, emails so again I am not sure how we could show more effort or care to resolve the issues you have highlighted.
We note you have not reviewed Chris Scoular.
We have even given you a refund for 2 items that you never paid for!

We are sorry you remain unhappy but feel your review is harsh and doesn't reflect any of the time and assistance we have provided.

Regards,
My Beautiful Kitchen & Bathroom

Saanut 5/5 tähteä

Great experience

This is the second bathroom we’ve had designed and installed by My Beautiful Bathroom in recent years and once again the service, price and delivery were great.
David and his installation team were great, nothing was too much hassle.

1. toukokuuta 2026
Oma-aloitteinen arvostelu
My Beautiful Kitchen & Bathroom-logo

Vastaus yritykseltä My Beautiful Kitchen & Bathroom

Hi Kirsten

Thank you for your lovely feedback.

It is really nice to carry out another bathroom project for you and to hear you are happy with your bathroom and the overall service from our team.

Thank you for the feedback on the installation team we recommended regarding their standard of work and communication during the installation. We will certainly pass your feedback on to David and his team.

Thank you again for letting us work with you on antoher bathroom project. As a small family business, we appreciate the support.

Kind regards from
The My Beautiful Team

Saanut 5/5 tähteä

I had an extension made into a kitchen

I had an extension made into a kitchen, a kitchen made into a downstairs bathroom and shower room an upstairs shower put in. I thought this project would be extremely difficult to achieve but the amazing workmanship of Gary and his team of tradesmen totally transformed these rooms into something even better than I could hope for. Also thanks to the designer Ben who came to the house and was super confident in these guys,quite rightly and that the job could be done. I'd definitely recommend this company

30. huhtikuuta 2026
Oma-aloitteinen arvostelu
My Beautiful Kitchen & Bathroom-logo

Vastaus yritykseltä My Beautiful Kitchen & Bathroom

Hi John

Thank you for your feedback.

It is great to hear you are happy with your kitchen and 2 bathroom projects and the all service you received from our team.

As you have stated, this was a large, complex project and we are happy to hear Benn has delivered the design you were looking for each room and that Gary and his team have carried out the work to a high standard.

We will certainly pass your feedback on to everyone involved.

It is so nice to hear you would recommend us, as a small family business, we really appreciate your support.

Thank you again for choosing us for your kitchen and bathroom projects.

Regards from
The My Beautiful Team

Saanut 1/5 tähteä

I have now been contacted by the…

I have now been contacted by the company asking me to change my review of MBB! (So now changed from a 2 * to 1*)
They state that the builders are not employed by MBB so the contract is with them (even though any paperwork of costs were from MBB) and NO PAPERWORK from the installers.
So any changes that are made (on installers recommendation when you are under time pressure is OUR fault!)
I am so frustrated and stressed with the whole thing I don't want any more communication with the company as they (disowned) the whole project stating that the plans and supply were what we wanted and the installers are self employed.(AND NOTHING TO DO WITH THE COMPANY!) SO BE AWARE! and make sure you have things in writing and record ALL conversations. As for the feeling left with us from dealing with installers is ......I can't say as it would be deformation of character .
Sad/streesed and disappointed with everything.

27. huhtikuuta 2026
Oma-aloitteinen arvostelu
My Beautiful Kitchen & Bathroom-logo

Vastaus yritykseltä My Beautiful Kitchen & Bathroom

Hi Ilona

Thank you for speaking to us again yesterday.

We would like to make it very clear that the discussion was never to change your review, but to discuss the events that lead to such a harsh, unfair review against My Beautiful Bathroom.

We can confirm that the installers are recommended by us. They are self employed. They carry public liability insurance and they are vetted by us in depth before carrying out any work.

Each team install approx 45 bathroom projects per year. We carry our checked every week with every project and contact every customer for feedback.

Every project installed by our recommended installers is contacted by our customer service manager to discuss how things are going and follow up to completion before signing off.

As part of this process, you too, were contacted during and after your project to check in and your feedback was that despite the changes made, you were happy with the products and the standard of work David and his team carried out.

David, who installed your bathroom, has been recommended and been installing bathrooms professionally for numerous years.

We stand by the installation team’s professional judgement. The decision for changes to the original design was made in a consultation between you and David and he would not have gone ahead with such changes without an agreement from yourself before carrying out the work.

All work is carried out to a very high standard (of which you have stated on numerous occasions you were happy) in your bathroom and there is no outstanding work to take place.

By choosing the goods and agreeing to the installer’s recommendations during the installation, you accepted those choices — we cannot be held accountable for outcomes that arise from your choices after work starts.

We are truly sorry we could not come to an understanding on this occasion and feel we have done everything possible.

Kind regards, The My Beautiful Team

Saanut 5/5 tähteä

Fantastic service start to finish

This entire process start to finish was first class, from the design appointment with Aga to the install. We had as much time as we needed with designing the bathroom and never felt rushed to make a decision and were provided with several catalogues to look at as well as physical samples in the store. The 3D mock-up really brought it to life and the pricing was really competitive, easily beating big brands like B&Q. The process was explained thoroughly and this gave us full confidence there would be no issues and if there was anything we had a direct number to call. Linda in particular was very helpful and reassuring, quickly assisting us with new choices after our own blunder with our measurements meant we had to make some design changes. She was patient with our (many) questions.
Our installer Stephen and his assistant arrived exactly when they said they would each day, kept a tidy work area and was very professional. The work was carried out over 5 days as quoted to us in the store and this also included taking care of an unexpected rotten floor issue that was only discovered when the bathroom was ripped out. Stephen quoted us for the repair and this was handled promptly. Once completed we were advised any snags or issues were covered in the service and we could simply give him a call and he would revisit, and true to his word he done this with no issue to resolve one or two minor snags discovered.
Overall, we’re extremely happy with the service and products provided from My Beautiful Bathroom and Stephen Watson. We can’t recommend them and their enough!

6. lokakuuta 2025
Oma-aloitteinen arvostelu
My Beautiful Kitchen & Bathroom-logo

Vastaus yritykseltä My Beautiful Kitchen & Bathroom

Hi Allan

Thank you for your lovely feedback.

It is really nice to hear you are happy with your bathroom and the overall service from Aga in our Glasgow showroom. It is so important to make the right product choice when starting any project and we are happy to hear Aga helped with the process and you did not feel rushed into making any choices.

We are happy to hear that at the home survey stage Linda worked with you to finalise sizes and answer any questions you had. We will pass your feedback on to the both.

Thank you for the feedback on the installation team we recommended regarding their standard of work and attention to detail shown during the installation. We are happy to hear Stephen managed to rectify the unexpected issue with your rotten floor boards. These things sometimes happen and we are happy this did not delay your project. We will certainly pass your feedback on to Stephen and his team.

It is so nice to hear you would recommend us, as a small family business, we really appreciate your support.

Thank you again for choosing us for your bathroom project.

Regards from
The My Beautiful Team

Saanut 5/5 tähteä

Professional workers with a high skill level.

Install team were excellent and informed us of progress every day. Work started on date and time as we were told. Work was completed to a high standard and to our satisfaction. Would certainly use again and recommend to anyone requiring a new bathroom. We found the company by a recommendation from another happy customer.

23. huhtikuuta 2026
Oma-aloitteinen arvostelu
My Beautiful Kitchen & Bathroom-logo

Vastaus yritykseltä My Beautiful Kitchen & Bathroom

Hi Colin

Thank you for your lovely feedback.

It is really nice to hear you are happy with your bathroom and the overall service from our team.

Thank you for the feedback on the installation team we recommended regarding their standard of work and attention to detail shown during the installation. We will certainly pass your feedback on to David and his team.

It is so nice to hear you would recommend us and that you came to us through a recommendation. As a small family business, we appreciate the support.

Thank you again for choosing us for your bathroom project.

Regards from
The My Beautiful Team

Saanut 5/5 tähteä

Bathroom renovation

I got my bathroom fully renovated and I am delighted with the outcome the quality of the bathroom is excellent and the fitters Pawel and euric were great did an excellent job i would highly recommend.

20. huhtikuuta 2026
Oma-aloitteinen arvostelu
My Beautiful Kitchen & Bathroom-logo

Vastaus yritykseltä My Beautiful Kitchen & Bathroom

Hi Michelle

Thank you for your lovely feedback.

It is really nice to hear you are happy with your bathroom and the overall service from our team.

Thank you for the feedback on the installation team we recommended regarding their standard of work and attention to detail shown during the installation. We will certainly pass your feedback on to Pawel and his team.

It is so nice to hear you would recommend us, as a small family business, we appreciate your support.

Thank you again for choosing us for your bathroom project.

Regards from
The My Beautiful Team

Saanut 5/5 tähteä

I have just had my kitchen done few…

I have just had my kitchen done few weeks ago . Ben and Karolina designed and Stuart and team fitted it . Stuarts team were great can’t fault them . On time, sincere and you can tell they have love and respect for their work and your property. They completed the job in 5 days .
I did take my time deciding as I did not have much faith in tradesman but I am glad I chose my Beautiful kitchens and bathroom.
Thank you to MBKB team .
Ripa

23. maaliskuuta 2026
Oma-aloitteinen arvostelu
My Beautiful Kitchen & Bathroom-logo

Vastaus yritykseltä My Beautiful Kitchen & Bathroom

Hi Ripa

Thank you for speaking to our customer service manager and for your lovely feedback on your overall service you received.

It is so important to carry our your own research before starting any project, especially something as important as your kitchen and it is really nice to hear you are happy with your kitchen and the overall service from Karolina and Benn in our Edinburgh showroom. We will pass your feedback on to them.

Thank you for the feedback on the installation team we recommended regarding their standard of work, communication and attention to detail shown during the installation. We will certainly pass your feedback on to Stuart and his team.

Thank you again for choosing us for your kitchen project.

Regards from
The My Beautiful Team

Saanut 5/5 tähteä

Very happy with the new bathroom

Very happy with the new bathroom. The team were all great and down to earth.

6. huhtikuuta 2026
Oma-aloitteinen arvostelu
My Beautiful Kitchen & Bathroom-logo

Vastaus yritykseltä My Beautiful Kitchen & Bathroom

Hi Ciara

Thank you for speaking to our customer service manager and for your lovely feedback.

It is great to hear you are delighted with your new bathroom and the over all service.

We will pass your feedback on to everyone involved.

Thank you again for choosing us for your bathroom project.

Regards from
The My Beautiful Team

Saanut 5/5 tähteä

Hassle free experience with great results

I'd put off replacing my bathroom due to some bad experiences with companies and tradesmen but My Beautiful Bathroom restored my faith.
Showroom experience was good with followup on design and products comprehensive and straightforward.
But the aspect of this company that exceeded all expectatiins was the outstanding team of David and Gary, who fitted everything to a very high standard and were a pleasure to spend time with.
David and Gary worked long hours, treated my home with respect and did a flawless job. Thank you so much for a stress-free experience and a beautiful bathroom!

9. huhtikuuta 2026
Oma-aloitteinen arvostelu
My Beautiful Kitchen & Bathroom-logo

Vastaus yritykseltä My Beautiful Kitchen & Bathroom

Hi Helen

Thank you for speaking to our customer service manager and for your kind feedback.

It is so important to carry our your own research before starting any project, especially something as important as your bathroom and it is really nice to hear you are happy with your bathroom and the overall service from Amy in our Ayr showroom. We will pass your feedback on to her.

Thank you for the feedback on the installation team we recommended regarding their standard of work, communication and attention to detail shown during the installation. We will certainly pass your feedback on to David and Gary.

Thank you again for choosing us for your bathroom project.

Regards from
The My Beautiful Team

Saanut 2/5 tähteä

No responsibility or accountability…

No responsibility or accountability taken for any issues that occur, you only need to read their responses to negative feedback to see that.
Can’t admit that an admin error has resulted in one of their trusted installers from being short on payment, due to not providing the ‘correct’ quote to me prior to contracts being signed yet providing a more expensive one to the installer and uploading as their reference. As I have told them, if they can find their communication to me of this updated, more expensive quote I will happily pay the additional. The consumer advice service has confirmed no payment is due if the invoice was never communicated to me.
The design feasibility and home checks need to be better, no space for a toilet roll holder due to positioning of towel rail, which only just had enough clearance for the door opening. But this is all the installers or my own fault apparently, because why would they have any design accountability..
4 additional boxes of tiles ordered beyond the 10% (so 6 boxes total, accurate measurements not taken) and a refund only offered as a ‘goodwill gesture’ minus a 25% restocking fee (did not accept this, sold off own accord).
I felt the initial email response to my constructive but professional written feedback was very cold and unprofessional and the overall experience has impacted the enjoyment of my bathroom.
I fully expect an argumentative response to this review but it is solely my experience, which seems to not be unique.

23. maaliskuuta 2026
Oma-aloitteinen arvostelu
My Beautiful Kitchen & Bathroom-logo

Vastaus yritykseltä My Beautiful Kitchen & Bathroom

Good morning

We are truly sorry to read your feedback.

This is not the level of service we aim to provide and apologise if this has been your experience with us.

We will look into this internally and will be in touch shortly.

Kind regards
The My Beautiful Management Team

Saanut 5/5 tähteä

Just had our bathroom done the whole…

Just had our bathroom done the whole experience from start to finish was amazing.

And our bathroom is lovely really happy with it would definitely recommend.

30. maaliskuuta 2026
Oma-aloitteinen arvostelu
My Beautiful Kitchen & Bathroom-logo

Vastaus yritykseltä My Beautiful Kitchen & Bathroom

Hi Victoria

Thank you for your lovely feedback.

It is really nice to hear you are happy with your bathroom and the overall service from Jake in our Edinburgh showroom. We will pass your feedback on to him.

Thank you for the feedback on the installation team we recommended regarding their standard of work and attention to detail shown during the installation. We will certainly pass your feedback on to Ryan and his team.

It is so nice to hear you would recommend us, as a small family business, we appreciate your support.

Thank you again for choosing us for your bathroom project.

Regards from
The My Beautiful Team

Saanut 5/5 tähteä

I can't rate this company highly…

I can't rate this company highly enough. Everything from the initial design consultation to the fitting was professional, to an exceptionally high standard and completed within the timescale. I'm delighted with my new bathroom. I'd like to thank Karolina, and Ryan and his team for planning and fitting my bathroom. If you're considering a new bathroom, you should make this company your first choice.

27. maaliskuuta 2026
Oma-aloitteinen arvostelu
My Beautiful Kitchen & Bathroom-logo

Vastaus yritykseltä My Beautiful Kitchen & Bathroom

Hi Fiona

Thank you for your lovely feedback.

It is really nice to hear you are happy with your bathroom and the overall service from Karolina in our Edinburgh showroom. We will pass your feedback on to her.

Thank you for the feedback on the installation team we recommended regarding their standard of work and attention to detail shown during the installation. We will certainly pass your feedback on to Ryan and his team.

It is so nice to hear you would recommend us, as a small family business, we appreciate your support.

Thank you again for choosing us for your bathroom project.

Regards from
The My Beautiful Team

Saanut 5/5 tähteä

Fantastic experience with My Beautiful…

Fantastic experience with My Beautiful Bathroom -we are really happy with the result! Thanks to Stephen Woods for the fast and efficient service.

1. huhtikuuta 2026
Oma-aloitteinen arvostelu
My Beautiful Kitchen & Bathroom-logo

Vastaus yritykseltä My Beautiful Kitchen & Bathroom

Hi

Thank you for your kind feedback.

We are happy to hear you are delighted with your bathroom and the overall service.

Thank you for the feedback on the installation team we recommended regarding their standard of work. We will certainly pass your feedback on to Stephen and his team.

Thank you again for choosing us for your bathroom project.

Regards from
The My Beautiful Team

Saanut 5/5 tähteä

New Bathroom

Ordered a new bathroom and I'm really pleased with the outcome. Throughout the process, from designing to fitting, I was involved in the process and as well as receiving good advice I was also able to contribute my thoughts.
The fitters were really professional and
ensured that things were done correctly
and to a high degree. Would defintely use this company again.

14. maaliskuuta 2026
Oma-aloitteinen arvostelu
My Beautiful Kitchen & Bathroom-logo

Vastaus yritykseltä My Beautiful Kitchen & Bathroom

Hi Alan

Thank you for your lovely feedback.

It is really nice to hear you are happy with your bathroom and the overall service from Kelly in our Glasgow showroom. We will pass your feedback on to her.

Thank you for the feedback on the installation team we recommended regarding their standard of work, communication and attention to detail shown during the installation. We will certainly pass your feedback on to Martin and his team.

It is so nice to hear you would recommend us, as a small family business, we appreciate your support.

Thank you again for choosing us for your bathroom project.

Regards from
The My Beautiful Team

Saanut 5/5 tähteä

Totally delighted with new kitchen from…

Totally delighted with new kitchen from initial appointment to finish. David guided us on colour, units, handles for our units, was happy to adjust plans to meet our requirements. We were kept up to date by texts and emails re delivery. The fitters were brilliant and dealt with a couple of small issues we had. Also had follow up call with Sharon to make sure we were happy and everything was good. Glad I was recommended this company and would recommend to friends and family.

20. maaliskuuta 2026
Oma-aloitteinen arvostelu
My Beautiful Kitchen & Bathroom-logo

Vastaus yritykseltä My Beautiful Kitchen & Bathroom

Hi James

Thank you for your lovely feedback.

It is great to hear you are delighted with your kitchen and the overall service from David in our Stirling showroom and from our customer service manager Sharon. We will pass your feedback on to them both.

Thank you for the feedback on the installation team we recommended regarding their standard of work and attention to detail shown during the installation. We will certainly pass your feedback on to Stevie and Allan and their team.

It is lovely to hear you would recommend us, as a small family business, we appreciate your support.

Thank you again for choosing us for your kitchen project.

Regards from
The My Beautiful Team

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