Mrs. Alice Arvostelua 2 005

Absolutely rubbish , ordered a Easter lamp costing £100 plus £6 delivery and it is falling apart it’s made from styrofoam which is all exposed on the feet , ear falling apart exposing metal and threads coming out of all the clothing . Worse than something you would get from home bargains . Do not shop with them the quality is not in keeping with their prices .
All for show .

Further to their reply . This issue is it should have never been sent out like this in the first place , people shouldn’t have to waste time returning an item that is falling apart for over £100 .
There for people need to avoid buying product that are poor quality . Why should people have to get something that is completely trashed the. Spend time sending it back and waiting for their refund , make better products.

As well as being pleased with what I bought, my order arrived beautifully wrapped - almost too good to open! Thank you.

Lovely items but shipping is rather slow and costly, without much communication until you inquire. Recently the fabric on lamp shades feels like inexpensive polyester with a 'sheen' vs. a high quality fabric (cotton, etc.). Items sell out quickly and take a while to restock but a lovely company with some very nice choices for the home!

Only half the order arrived - still waiting for issue to be resolved. I
Have never had a problem with
Mrs Alice. The products are gorgeous but
Resolving issues needs some work!
Still waiting!

The Easter trees were delivered almost before I ordered them and are absolutely beautiful. I am delighted with them

Beautiful product yet again and swift delivery. Very happy with my purchase for my Easter table

Excellent product and just what I wanted for my new entrance hall - a stunning piece beautifully packaged and presented! Felt like a child at Christmas opening it - great attention to company image - thank you x

First purchase on quite an expensive item but definitely worth it. Such a fabulous choice of quirky items and such good quality. So much care was taken with packaging the fragile item and beautifully wrapped. Will definitely buy from Mrs Alice again, highly recommend 😍

I bought several items from Mrs Alice which were on preorder and they arrived beautifully packaged around the expected delivery time. The items are lovely and unique and I am so happy with them. There was an issue with one of them which was resolved very promptly and satisfactorily with no inconvenience to myself. Communication and responsiveness has been very impressive throughout and I would definitely buy from Mrs Alice again.
Ann Dunning

The shade exceeded my expectations. It is just 'too cute'.

Excellent service and speedy delivery would definitely recommend and will keep an eye out for other items of interest

Beutyful products and when you recive the order,it looks like a present

Packaged very well and no issues with the products due to being packaged so well.

Great product. Fast delivery. Great communication throughout. Highly recommended.

I am now initially suspicious about both clothing and 'interiors' firms whose names I have never heard of - but which SOUND so "uber-British" - appearing on my social media feeds. Often, when you dig, they turn out to be based in China with nightmare returns policies that you might just as well not bother with, even when your glossily-presented item turns out to be a load of rubbish.

So although I liked the look of many of the Mrs Alice products, I dug around to ascertain that they are very much based in UK - and that "Mrs Alice" is even a real person. So took a deep breath and ordered one product.

It arrived very swiftly, and beautifully packaged. Unfortunately there was a fault on it (which can happen with anyone, even Harrods!), so I requested a replacement and this arrived JUST as swiftly & is absolutely lovely. So excellent Customer Service, 10/10.

The item was not cheap, but it shows, and is money very well spent. I look forward to the pleasure of selecting further lovely pieces from this company over time.

The staff is very nice and helpful. Every problem is easy to resolve. Thank you

Hi,
Such a quick delivery excellent, and my little fireside dogs are beautiful, and packed so well, very impressed
Thankyou Mrs Melen

great products - great customer service!