This company provides some of the greatest customer service in the UK. Luke who answered my call was totally professional and helpful. If all companies were this efficient the world would be a mu... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Advertising/Selling products they don't have in stock. Website showing in stock for delivery but one week on main part of order not received. Called twice but no one seems to be able to get the inform... Näytä lisää
MP Moran's click & collect is so easy & simple - free & with no minimum spending required . All is smooth from ordering to notification & collection . Thank you MP Moran - keep up the great services... Näytä lisää
Yritys on vastannut
Friendly helpful staffs.. parking space making it convenience to click and collect..purchased clearance items so obviously very good price.
Yrityksen tiedot
- Rakennustarvikkeet
- Sähkölaitteet
- Eristeet
- Maisemointitarvikkeiden myymälä
- Puutavaraliike
- Putkityötarvikkeet
Tietoja yrityksestä MP Moran
Yrityksen kirjoittama
Welcome to the official page of MP Moran & Sons, a leading Merchant in the south of England. Our extensive fleet of FORS-accredited vehicles ensures swift and dependable deliveries. As expert Builders and Plumbers Merchants, we take pride in offering a comprehensive inventory, boasting over 24,000 top-quality products.
Explore our state-of-the-art bathroom showrooms in Watford,and Willesden where you'll find the latest trends and designs to elevate your home. Additionally, our Kitchen Showroom in Watford provides extensive kitchen solutions to suit your style.
At MP Moran & Sons, we are committed to meeting your construction and renovation needs.
Explore our state-of-the-art bathroom showrooms in Watford,and Willesden where you'll find the latest trends and designs to elevate your home. Additionally, our Kitchen Showroom in Watford provides extensive kitchen solutions to suit your style.
At MP Moran & Sons, we are committed to meeting your construction and renovation needs.
Yhteystiedot
London, Yhdistynyt kuningaskunta
- 01923 831 660
- customersupport@mpmoran.co.uk
- mpmoran.co.uk
4,4
Erinomainen
3 t. arvostelua
On vastannut 98 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent service
6. maaliskuuta 2026
Vastaus yritykseltä MP Moran
Hi James, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Very very helpful with good pricing and…
Very very helpful with good pricing and great service.
6. maaliskuuta 2026
Vastaus yritykseltä MP Moran
Hi William, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Good price
Good price, respected quality brand name, quick delivery. Pleasure doing busines.
17. helmikuuta 2026
Vastaus yritykseltä MP Moran
Hi Neil, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Came on time
21. helmikuuta 2026
Vastaus yritykseltä MP Moran
Thank you for your review! We're glad to hear that your order arrived on time. We appreciate your support and hope you’re happy with your purchase. If there’s anything else we can help with, please feel free to reach out.
Vastaus yritykseltä MP Moran
Hi, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Great price but 2 of the tubs' lids had…
Great price but 2 of the tubs' lids had popped open in transit. No major spills though.
4. maaliskuuta 2026
Vastaus yritykseltä MP Moran
Thank you for your feedback. We're glad to hear you were happy with the price, but we're sorry that two of the tub lids had come open during transit. We appreciate you letting us know and will review our packaging to help prevent this from happening in the future. If you experience any issues with the product, please feel free to reach out and we’ll be happy to help.
Never use them again
Never use them again.
Ordered 5 door handle pairs,paid for next day delivery, Never got delivered, I asked them to post the door handles but refund the next day delivery fee as the delivery never took place on the next day Bacis.
Got and email saying a refund has been issued.
Still no door handles received.
God knows what they've done.
Poor service. Stay away
4. maaliskuuta 2026
Vastaus yritykseltä MP Moran
Hello, We are sincerely sorry for any frustrations caused,
we did not have stock of this Clearance item which is why the order was not shipped, so this order had to be cancelled and refunded,
This order was Refunded for yourself and it was advised that we are unable to fulfil this order,
I apologise if this wasn't clear and we will be investigating as to why this wasn't explained properly,
First steel bath rejected as damaged it…
First steel bath rejected as damaged it had no protective packaging. Today second Bath delivered but without feet!!!
This has caused difficulties as plumber cannot continue fitting. Urgent further delivery now required
3. maaliskuuta 2026
Vastaus yritykseltä MP Moran
Thank you for bringing this to our attention, and we’re very sorry to hear about the issues you’ve experienced with your order.
Firstly, we apologise that the original steel bath arrived damaged and without adequate protective packaging, and we’re very sorry that the replacement has now been delivered without the feet. We completely understand how frustrating this must be, especially as it has delayed your plumber and the installation.
This is certainly not the standard of service we aim to provide. Please contact our customer service team as soon as possible on customersupport@mpmoran.co.uk with your order details so we can urgently arrange for the missing feet to be sent out and resolve this for you as quickly as possible.
We sincerely apologise for the inconvenience caused and appreciate you bringing this matter to our attention.
Kind regards,
MP Moran Customer Service Team
Poor service and expensive product
The delivery driver did not call upon delivery. they dropped it off at a location that took us 3 days to find. The delivery company (Yodel) were as useful as a chocolate teapot.
Eventually the delivery company after 4 days said they are sorry to hear we could not find it and we are to contact the company who sold them to us.
The actual item when found was not the qty we were after. We purchased 2 x The RapidRail Slide Nut M10 50pk is part of our vast Nuts range.
and instread of receiving 100 there were literally only two, which cost £19.03 each.
3. maaliskuuta 2026
Vastaus yritykseltä MP Moran
Thank you for taking the time to share your feedback. We’re very sorry to hear about the issues you experienced with your delivery and the order itself.
We understand how frustrating it must have been for the parcel to be left without contact from the driver and then take several days to locate. We also apologise for the lack of support you received from the courier during this process.
In addition, we’re very concerned to hear that the quantity received was not correct. You should have received the correct number of items as ordered, and we sincerely apologise for this mistake.
Please contact our customer service team on Customersupport@mpmoran.co.uk with your order details so we can investigate this further and arrange a resolution for you as quickly as possible.
Thank you for bringing this to our attention, and again we apologise for the inconvenience caused.
Vastaus yritykseltä MP Moran
Hi, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Item was delivered as discribed and on…
Item was delivered as discribed and on time
27. helmikuuta 2026
Vastaus yritykseltä MP Moran
Hi, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Vastaus yritykseltä MP Moran
Hi, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Vastaus yritykseltä MP Moran
Hi, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Shout out to Brian Tavinor
We met with Brian at the Watford branch back in October. Today we finally placed our order for two bathrooms.
Brian’s knowledge and patience was second to none! Nothing was too much trouble.
We have already recommended two of our friends.
Thank you Brian
7. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MP Moran
Hi, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Drill arrived on time and as described
28. helmikuuta 2026
Vastaus yritykseltä MP Moran
Hi, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Vastaus yritykseltä MP Moran
Hi, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
I ordered a defender extension cable 50…
I ordered a defender extension cable 50 meters, a week has passed, but I still haven't received my order. They didn't reply to my email asking why I didn't receive my order. I found their website and contacted them via chat. They said that this product was out of stock. They refunded my money and I'm grateful for that, but I'm still angry because I didn't get what I really needed and that no one even contacted me.
27. helmikuuta 2026
Vastaus yritykseltä MP Moran
Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and understand how frustrating it must have been to wait for your order without any communication from us.
You should have been informed much sooner that the Defender extension cable was out of stock, and we apologise that this was only clarified after you contacted us through live chat. We also regret that your earlier email was not responded to — this is not the level of service we aim to provide.
While we’re glad we were able to process your refund, we completely understand your disappointment in not receiving the product you needed. Your feedback is important to us and will be shared with the relevant team to help improve our stock communication and response times going forward.
I ordered a paint with the next working…
I ordered a paint with the next working day delivery. I waited for a week, then they told me it is out of stock. At least receive refund.
27. helmikuuta 2026
Vastaus yritykseltä MP Moran
Thank you for your feedback. We're very sorry to hear about your experience and understand how frustrating it must have been to wait for a next working day delivery, only to later be informed that the item was out of stock.
This is certainly not the level of service we aim to provide, and we apologise for the inconvenience and delay caused. While we’re glad to hear that you have received your refund, we appreciate that the situation should have been communicated and handled much better from the start.
We had 100% attention for the duration…
We had 100% attention for the duration of bathroom queries
5. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MP Moran
Hi, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Vastaus yritykseltä MP Moran
We are sincerely sorry for any frustrations caused,
Please can I ask you contact customersupport@mpmoran.co.uk so we can discuss your experience and see if there's anything we can do to resolve this situation for yourself
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