This company provides some of the greatest customer service in the UK. Luke who answered my call was totally professional and helpful. If all companies were this efficient the world would be a mu... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Advertising/Selling products they don't have in stock. Website showing in stock for delivery but one week on main part of order not received. Called twice but no one seems to be able to get the inform... Näytä lisää
MP Moran's click & collect is so easy & simple - free & with no minimum spending required . All is smooth from ordering to notification & collection . Thank you MP Moran - keep up the great services... Näytä lisää
Yritys on vastannut
Friendly helpful staffs.. parking space making it convenience to click and collect..purchased clearance items so obviously very good price.
Yrityksen tiedot
- Rakennustarvikkeet
- Sähkölaitteet
- Eristeet
- Maisemointitarvikkeiden myymälä
- Puutavaraliike
- Putkityötarvikkeet
Tietoja yrityksestä MP Moran
Yrityksen kirjoittama
Welcome to the official page of MP Moran & Sons, a leading Merchant in the south of England. Our extensive fleet of FORS-accredited vehicles ensures swift and dependable deliveries. As expert Builders and Plumbers Merchants, we take pride in offering a comprehensive inventory, boasting over 24,000 top-quality products.
Explore our state-of-the-art bathroom showrooms in Watford,and Willesden where you'll find the latest trends and designs to elevate your home. Additionally, our Kitchen Showroom in Watford provides extensive kitchen solutions to suit your style.
At MP Moran & Sons, we are committed to meeting your construction and renovation needs.
Explore our state-of-the-art bathroom showrooms in Watford,and Willesden where you'll find the latest trends and designs to elevate your home. Additionally, our Kitchen Showroom in Watford provides extensive kitchen solutions to suit your style.
At MP Moran & Sons, we are committed to meeting your construction and renovation needs.
Yhteystiedot
London, Yhdistynyt kuningaskunta
- 01923 831 660
- customersupport@mpmoran.co.uk
- mpmoran.co.uk
4,4
Erinomainen
3 t. arvostelua
On vastannut 98 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä MP Moran
Hi, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Very disappointed with the service from…
Very disappointed with the service from MP Moran. I ordered a pair of safety shoes but received a completely mismatched pair. When I contacted them about the issue, they acknowledged the mistake and promised to send the correct replacement.
Unfortunately, the replacement never arrived. Since then I have sent multiple emails trying to follow up, but I haven’t received any replies at all. The lack of communication and failure to resolve such a simple issue is very frustrating.
I expected much better customer service. Based on this experience, I cannot recommend ordering from them.
20. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MP Moran
Thank you for bringing this to our attention. We’re really sorry to hear about your experience and the frustration caused by receiving a mismatched pair of safety shoes and the delay in resolving the issue. This is certainly not the level of service we aim to provide.
It’s disappointing to hear that your replacement hasn’t arrived and that you haven’t received a response to your follow-up emails. We understand how frustrating that must be, especially when the issue should have been resolved quickly.
Please could you contact us directly at Customersupport@mpmoran.co.uk with your order details so we can investigate this urgently and make things right for you. We’re committed to resolving this as soon as possible.
Great Service
I ordered a material from MP Moran and needed the delivery to happen fast for an up-coming installation. Csaba (customer service rep) was very informative and helpful. I received delivery updates and had the material delivered 2 days later and we were all set for the installation. Wonderful. Thank you!
25. helmikuuta 2026
Vastaus yritykseltä MP Moran
Hi, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Vastaus yritykseltä MP Moran
Hello,
We are sincerely sorry for the frustrations caused,
Our stock levels do vary as we supply these orders from the shops,
And we are working on a way to get around these stocking queries,
Many Thanks,
Luke
Vastaus yritykseltä MP Moran
Hi Kevin, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Vastaus yritykseltä MP Moran
Hi Anita, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Good Service
Good Service.
Good Price,
Fast delivery,
Good communication prior to delivery.
27. helmikuuta 2026
Vastaus yritykseltä MP Moran
Hi John, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Easy online purchase, fast delivery
Easy online purchase. Paid for 2-3 day shipping as it wasn't urgent, but order still arrived the next day!
23. helmikuuta 2026
Vastaus yritykseltä MP Moran
Hi Rachel, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Scam of a company
The package came in good condition, however the item was no longer needed. The return process isn’t as easy as you’d think. (Still going through it). I’ve been trying to create a return for 3 days with 3 days left to return (there’s a countdown), but they won’t send a shipping label. So I called and a support member with attitude told me the return is 10 Great British Pounds. And he insisted I go to a store which is inconvenient as I live far.
Make sure you 100% know you will keep the product. This company is a scam when it comes to returns. Also. Get some new customer service teams.
2. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MP Moran
Good Morning Yamin,
I am so sincerely sorry for any frustrations caused,
I believe the gentleman you spoke to has now left the company,
We are investigating into our Returns Portal but our returns portal does not need a label, to return good the goods just need to be taken to your local DPD drop off box and you scan your QR code which then tells DPD to ship goods back,
Any return of goods no longer need there will be a charge for the return of the goods but you should not have been charged as the delivery was delayed,
If you have any further queries please feel free to contact customersupport@mporan.co.uk and ask for Luke as this is the manager of our customer support Department,
Many Thanks,
Luke
Vastaus yritykseltä MP Moran
Hi Jasper, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Good product
Good product. Efficient reliable service and delivery. Price was reasonable.
16. helmikuuta 2026
Vastaus yritykseltä MP Moran
Hi Jason, thank you for the 4-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
90mm pipe and fittings - fast delivery
One of the few companies stocking 90mm waste pipe and fittings, compatible with European wall hung toilets. Excellent range. Quick delivery
20. helmikuuta 2026
Vastaus yritykseltä MP Moran
Hi Andrew, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Vastaus yritykseltä MP Moran
Hi Brian, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
I purchased some tubs of beeline…
I purchased some tubs of beeline wallpaper paste. One of the tubs was split (looked like the delivery people were heavy handed). I reported it and sent a picture to MP Moran who sent a replacement on a next day delivery.
19. helmikuuta 2026
Vastaus yritykseltä MP Moran
Hi Jason, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Good,friendly service
Good,friendly service, affordably priced stock
A bit long wait in a queue,but worth it
18. helmikuuta 2026
Vastaus yritykseltä MP Moran
Hi, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
It was a day late and I had to go find…
It was a day late and I had to go find a mile down the road when I paid for next day delivery
18. helmikuuta 2026
Vastaus yritykseltä MP Moran
Good Morning,
We are sincerely sorry for frustrations caused,
Your Shipping Charge will be refunded,
If you have any further queries please feel free to contact Customersupport@mporan.co.uk
Many Thanks,
Luke Rathod
Vastaus yritykseltä MP Moran
Hi Tom, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Quality products
Quality products, efficient service and timely delivery makes it all perfect
17. helmikuuta 2026
Vastaus yritykseltä MP Moran
Hi, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Brilliant service
Brilliant service. New bath arrived on time. The delivery driver was polite and professional.
5. helmikuuta 2026
Vastaus yritykseltä MP Moran
Hi Samuel, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
All of the 9,5mm plasterboard arrived…
All of the 9,5mm plasterboard arrived damaged. I received one extra board as compensation, but it doesn't help, as all boards need trimming. It seems you read off damaged boards to reduce MP Moran's costs by skipping them, since no customer in the store would choose such ones. Bit of disappointed.
11. helmikuuta 2026
Vastaus yritykseltä MP Moran
Dear Mirek,
Thank you for taking the time to share your feedback. We are genuinely sorry to hear that you were disappointed with the condition of your plasterboard delivery.
We would like to clearly assure you that we do not supply damaged or dirty goods to any of our customers — whether purchasing online or in-store. The quality of our materials is extremely important to us, and we apply the same standards across all sales channels. The suggestion that damaged boards would be intentionally supplied to reduce costs is not reflective of our company values or operating practices.
Plasterboard is a fragile product and, despite careful handling in our yard and during loading, minor edge damage can sometimes occur during transport. This is never intentional. We provided an additional board to help offset any inconvenience, but we understand your concern if trimming was required across multiple sheets.
We would welcome the opportunity to review this further with you. Please contact us directly with photos and your order details so we can investigate and work toward a satisfactory resolution.
Please feel free to contact Customersupport@mpmoran.co.uk and ask for the manager Luke,
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