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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I cannot recommend move plus enough. We used them as part of Redrow’s assisted move scheme. To begin with, I was skeptical that they would help and be worth it. How wrong I was! Right from instruc... Näytä lisää

Saanut 5/5 tähteä

Great help from Nelle, made the whole process in setting up my house purchase very smooth and pretty seamless. I'd be very happy to recommend Nelle and Move Plus based on my experience with them.

Yritys on vastannut

Saanut 5/5 tähteä

I want to leave a truly positive review for Move Plus, and in particular to highlight the outstanding support we received from Louise Hart, who was our sales progressor during our house move.... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I recently carried out a roofing survey for Move Plus and had the pleasure of dealing with Saray. From start to finish, her professionalism stood out. She was diligent throughout the process and main... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Varainhoitopalvelut
  2. Isännöintiyhtiö

Yrityksen kirjoittama

Moveplus is the UK’s premier Part Exchange and Assisted Move Specialist, collaborating with many of the country's housebuilders to manage these schemes seamlessly on their behalf. Our dedicated team ensures a smooth and stress-free process for our clients, managing every step from the initial property valuation to the legal completion. With over 30 years of collective experience, we provide confidence, trust, and honesty in every aspect of the service we offer. Moveplus are fully committed to providing UK housebuilders with the highest quality advice, service and results available within the sector.


Yhteystiedot

4,9

Erinomainen

TrustScore 5/5 tähteä

496 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Faye was an absolute Superstar

Faye was an absolute delight and was instrumental in moving the purchase along quickly and painlessly. We were kept up to date, and she was a go between for all parties, making sure things were not lost in communication and that the purchase was progressing smoothly. I couldn’t recommend her more, and she has certainly saved me from getting any more grey hairs…. Hopefully. Thank you Faye and the rest of the team.

12. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Louise was a star

My move was a difficult one with a very demanding buyer. Louise was extremely helpful and very supportive throughout the whole process and was a great help when buyers threatened to pull out and demanded extra monies etc. She guided me through everything, gave advice and made what was an extremely stressful time that little bit more bearable. I would definitely use them again.

18. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Faye was such an instrumental part in…

Faye was such an instrumental part in making it all happen and was always on hand to give updates and chivvy things along! She was the go to person to get the information we needed.

Faye is professional, cheery and upbeat which is just what is needed when you’re in the midst of conveyancing. Thanks Faye for all your help.

11. marraskuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Professional experience

I had a really positive experience from start to finish with CJ. Communication was clear and straightforward throughout, and everything was handled in a very professional and organised way.

16. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Cracking experience with Nelle

Cracking experience with Nelle. She helped me negotiate a great deal on our new home and it was a really seamless easy experience. Can't recommend highly enough.

11. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

My first contact with Moveplus

My first contact with Moveplus — especially with Faye — went so well and really put my mind at ease about the whole buying/selling process.
Faye’s explanations and guidance were invaluable from start to finish.
Thank you so much for making such a daunting and confusing experience feel simple and manageable.
You’ve been amazing, and I would highly recommend you.

1. huhtikuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Nelle was wonderful at communication!

First time dealing with move plus Nelle looked after us and she was great at keeping us fullly in the loop and returning our calls

27. marraskuuta 2025
Oma-aloitteinen arvostelu
Moveplus-logo

Vastaus yritykseltä Moveplus

Many thanks for your comments, they really mean a lot 😊

Saanut 5/5 tähteä

Relocating across the country

I’m relocating across the country and have just had an offer accepted on a property. Aaliyah Brown contacted myself promptly and gave detailed information regarding the purchase. Friendly and professional with excellent communication giving a full breakdown of the required steps going forward.

27. marraskuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Can’t recommend this company enough…

Can’t recommend this company enough absolutely faultless. We was looked after by Nelle she was absolutely brilliant and dealt with everything from start to finish. We will deal with Nelle in the future. Thank you

13. lokakuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Moveplus have been incredibly helpful

Moveplus have been incredibly helpful throughout the process, providing speedy updates and always happy to help. Special mention to Louise Hart who has made the process a lot less stressful and and been more than happy to help. Thank you!

27. marraskuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Just exchanged contracts in preparation…

Just exchanged contracts in preparation for our first move in 25 years. The whole process which could have been very stressful for us due to our older age was made so easy by Louise Hart and the team at Moveplus.
We were kept well informed and advised at all times during the process. Louise and the team were always on hand to guide us and were very polite and patient at all times. We would highly recommend using their services for those needing a guiding hand. Thank you Moveplus.

27. marraskuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Move plus is an excellent service...

Move plus is an excellent service and well worth having on your side when trying to move house. Jessica James who we dealt with through out was incredible, she worked so hard to help us and made the whole process so much easier and smoother. I could not recommend her or move plus more.

4. marraskuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Not good.

This is a re-write of my earlier review which was rejected by Moveplus as they said they had not had any dealings with me. Perhaps because the email used for the review was different to the one they had on file. I emailed info at move-plus.co.uk to ask for the contact details of the managing director who rejected my review but six weeks later I have not had a response. My review relates to a house purchase which completed on 11/7/2025. Moveplus were acting for the party above me in the chain who were moving into a new build.

I found the frequent emails and voicemail messages from Moveplus to be an irritating cause of additional stress. Often messages would be left just before the office closed on a Friday afternoon so I could not respond until the following week. I also struggled to understand some of the emails from them and had to ask them to clarify what the question was.

On moving day, I spoke with the seller above me and was told that Moveplus had refused to give him my contact details when he wanted to discuss matters person to person. He also told me that Moveplus had convinced him the sale would proceed swiftly and he should resign and accept a new job in anticipation. Unfortunately the sellers then ended up in rented accommodation in another part of the country for quite some time as a result.

I had limited days on which I could move and there was a deadline for completing by a certain date. As time started running out, Moveplus asked me if I would consider moving before completion in order to reduce delays. This seemed an unwise proposal to me and I declined.

In conclusion, I would not take part in another transaction if Moveplus were involved anywhere in the chain because I found them to be an unwelcome addition to an already fraught process.

11. heinäkuuta 2025
Oma-aloitteinen arvostelu
Moveplus-logo

Vastaus yritykseltä Moveplus

We are sorry to hear that you are unhappy with the service you received from Move Plus. As reflected in our five-star Trustpilot rating, we take pride in providing a high standard of service, so we are disappointed whenever a client feels we have not met their expectations.

Thank you for verifying your details so we could locate your file. We are sorry to hear that you felt additional stress during your home purchase. As explained at the point of sale, this transaction required a quick exchange due to the sellers’ onward new-build purchase. This meant we needed to maintain regular communication with all parties, and we are sorry if the level or style of correspondence caused frustration.

We can confirm that at no point were the sellers advised by Move Plus, or by the solicitors, to give notice on their existing property. We would only ever recommend booking removals or making fixed arrangements once contracts have been exchanged. The sellers chose to give notice in good faith and unfortunately did so at their own risk, which led to the additional accommodation costs they incurred.

Regarding the completion date, because the sellers’ onward transaction required completion in June, we suggested a licence to occupy to accommodate both your needs and the sellers’, and to prevent them from losing their new home.
We appreciate that this is not a standard approach, but it was proposed with the intention of supporting all parties and keeping both transactions on track.

We sincerely apologise that your experience with Move Plus caused additional stress. Please be assured that throughout the process we were acting with the intention of securing a successful outcome for both you and the sellers.

Saanut 5/5 tähteä

I had a great experience with Aaliyah.

I had an excellent experience with Aaliyah. She made the entire process feel smooth, clear, and far less stressful than I expected. From the beginning, Aaliyah was friendly, organised, and incredibly knowledgeable, guiding me through each step with confidence and patience.
What really stood out was how proactive she was and how she kept me updated at every stage, explained anything I didn’t understand, and always made me feel supported. Her professionalism and attention to detail gave me complete peace of mind, and I genuinely felt she had my best interests at heart throughout.
If you’re looking for someone who will go above and beyond I can’t recommend Aaliyah highly enough. She truly made the experience a positive one, and I’m so grateful for all her help

30. lokakuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

We had a fantastic experience working…

We had a fantastic experience working with Nelle Sackett during our offer negotiation process. She was incredibly helpful, responsive, and patient throughout, keeping us well informed at every stage. Her support made the entire process smooth and felt she was working in our best interests. We’re very happy with the service we received and would gladly recommend her to anyone looking to buy a home.

19. marraskuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Aaliyah was fantastic from start to…

Aaliyah was fantastic from start to finish and then handed us over to Brad. Her communication via email and telephone was outstanding and she supported chasing our estate agent for documents to enable our property we are purchasing to come off the market. Her customer service was second to none and it’s hard to come by these days. I can not thank her enough for the support as was a stressful time and we didn’t want to lose the property. Thanks to Aaliyah that didn’t happen and we can now relax a little. A massive thank you for all the support. A credit to your team at Move Plus.

19. marraskuuta 2025
Oma-aloitteinen arvostelu

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