All was good generally. However, it took over 2 weeks to get a car transported to our local motor point. I would have expected more communication regarding delivery but we had to ring for information... Näytä lisää

Sijainti
Vaihda sijaintiaSwansea Enterprise Park, Samlet Road, SA7 9AG Swansea, Wales, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Fantastic customer service Ross and clare were Fantastic very professional great customer service skills nothing to much trouble made us feel so welcome that's why we keep coming back to motorpoint... Näytä lisää
The staff were extremely helpful, especially Joe who was very patient, made us feel relaxed and put no pressure on us to buy. On the day we pick up the car there was a issue with the payment process,... Näytä lisää
Yritys on vastannut
All went very smoothly with no problems. Only disappointment, although I can see it is difficult, was only being able to value my part exchange car on the condition presented when I went to see the ne... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Yrityksen kirjoittama

- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.

Yhteystiedot
Swansea Enterprise Park, Samlet Road, SA7 9AG, Swansea, Wales, Yhdistynyt kuningaskunta
- 01792 620927

Over 1000 new cars every week
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Good
The company as a whole is good, this is my second car that I bought from you, the salespeople also do their job well, I hope I will drive this car for a while, thank you

Vastaus yritykseltä Motorpoint - Swansea
Sold a broken car
My girlfriend bought a car from here around 7 months ago , turns out here engine mounting bolts was not bolted in properly and also missing some bolts went through the warranty company which was no help so we asked motorpoint if they could help we told them if the engine would of dropped on the drive shaft she would have no control over the car and something could of happened and when we told them that a women named Claire joked and laughed at her face , then saying they couldn’t do nothing

Vastaus yritykseltä Motorpoint - Swansea
Perfect
Perfect! Love my new car. All very professional. Great service from start to finish 😃

Vastaus yritykseltä Motorpoint - Swansea
Very good and very friendly and…
Very good and very friendly and professional would recommend to friends

Vastaus yritykseltä Motorpoint - Swansea
Not pushed to purchase a car and after…
Not pushed to purchase a car and after sales customer service

Vastaus yritykseltä Motorpoint - Swansea
It was brilliant the sales person I…
It was brilliant the sales person I spoke to first I think his name was JOE. He said go and look around. See if you fancy any of the vehicles and come back and see me. No pressure no pushing sales purchase just a genuine nice guy. I picked the car put a deposit down. Picked it up a few days later spoke to a different gentleman exactly the same experience no pressure paid for the car picked it up. I was in and out in less than half an hour absolutely brilliant service. Well done motor point Swansea will definitely be recommend you to anyone. I know that’s looking for a car. Thank you so much. 👍🏻

Vastaus yritykseltä Motorpoint - Swansea
Very easy in and out just over an hour …
Very easy in and out just over an hour Lucas was very professional and pleasant he answered all my questions and I definitely use Motorpoint again

Vastaus yritykseltä Motorpoint - Swansea
Excellent customer service!
Excellent customer service. Staff were very helpful but gave us space and time. They were honest and gave good advice.

Vastaus yritykseltä Motorpoint - Swansea
Good service
Joe the salesman was very helpful and spent time getting me used to the car controls and information system. Overall a good experience.

Vastaus yritykseltä Motorpoint - Swansea
Ben could not have been more helpful in…
Ben could not have been more helpful in helping me to find the right vehicle and sorting everything out. Collecting the vehicle however was a different story, it wasn't ready when it was supposed to be, the 12 volt battery had to be replaced and the battery for the plug in hybrid was not charged and we ended up having to come back several hours after the scheduled time to collect it which meant it took most of the day rather than an hour or so.

Vastaus yritykseltä Motorpoint - Swansea
This was the worst experience of my life
This was the worst experience of my life. Do not buy a car from this dealer. I traveled 200 miles to collect a car, only to find major issues. For a car costing £19,654, the boot and one of the doors would not even close properly. When I questioned the salesman, he claimed this is a "common fault" on all Tesla Model 3,which is completely untrue.
Before traveling, I asked them nearly 10 times if the car was fully inspected, ready for collection, and fully charged since I had a 200-mile drive home. They assured me everything was perfect. Instead, they wasted my entire day and £50 in fuel. Do not trust this dealership or you will end up in the same situation.

Vastaus yritykseltä Motorpoint - Swansea
I would highly recommend motorpoint…
I would highly recommend motorpoint Swansea, amazing customer service so friendly makes your experience so calm and they go above and beyond and any questions you got they will answer them amazing service

Vastaus yritykseltä Motorpoint - Swansea
Kieran was absolutely fantastic
Kieran was absolutely fantastic, made me feel so welcome! Explained everything I needed to know about my new car and was able to pick it up the same day , would 100% recommend motorpoint Swansea

Vastaus yritykseltä Motorpoint - Swansea
Jodie was excellent.
Jodie was excellent.. looked after me and my dad.. She couldn't have been more helpful...Very impressed with her and all the team at Motorpoint

Vastaus yritykseltä Motorpoint - Swansea
Wernt pressurised to purchase a car…ka
Wernt pressurised to purchase a car asked iff u needed any help and let u get on with it until u wanted to ask questions about a car u fancied jodie was very good and helpful and sorted everything out for me when I purchased the car would definatley buy another car ftom motor point swansea

Vastaus yritykseltä Motorpoint - Swansea
From start to finish a great and easy…
From start to finish a great and easy process. Our family have bought 3 cars from them in the last 6 months. I wouldn't use anyone else.

Vastaus yritykseltä Motorpoint - Swansea
The whole experience was really…
The whole experience was really pleasant. The salesman Joe in motorpoint swansea made buying our new car very easy and explained everything really well. He was kind and patient throughout.

Vastaus yritykseltä Motorpoint - Swansea
Very large selection of cars very…
Very large selection of cars very professional salesmen no force selling excellent service reasonable car prices no hassle problems

Vastaus yritykseltä Motorpoint - Swansea
Everything went smoothly thanks jodi…
Everything went smoothly thanks jodi Poland from beginning to end

Vastaus yritykseltä Motorpoint - Swansea
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