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Motorpoint - Swansea Arvostelua 

924
•
TrustScore 4.5/5 tähteä

4,6

Swansea Enterprise Park, Samlet Road, SA7 9AG Swansea, Wales, GB

•

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Fantastic customer service Ross and clare were Fantastic very professional great customer service skills nothing to much trouble made us feel so welcome that's why we keep coming back to motorpoint... Näytä lisää

Saanut 5/5 tähteä

The staff were extremely helpful, especially Joe who was very patient, made us feel relaxed and put no pressure on us to buy. On the day we pick up the car there was a issue with the payment process,... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

All went very smoothly with no problems. Only disappointment, although I can see it is difficult, was only being able to value my part exchange car on the condition presented when I went to see the ne... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

An excellent service, very friendly and efficient, making you feel comfortable and at ease at all times. A huge range of cars to choose from and all the advice and support you could need. Everythi... Näytä lisää

Yritys on vastannut


Yrityksen tiedot

  1. Autoliike
  2. ja myös
  3. Vaihtoautot ja käytettyjen autojen myynti

Yrityksen kirjoittama

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Yrityksen kirjoittama

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Yhteystiedot

  • Swansea Enterprise Park, Samlet Road, SA7 9AG, Swansea, Wales, Yhdistynyt kuningaskunta

  • 01792 620927
Promotion box for Motorpoint - Swansea

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,6

Erinomainen

TrustScore 4.5/5 tähteä

924 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,6

Kaikki arvostelut

(924)

6 106 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Fantastic customer service

Fantastic customer service
Ross and clare were Fantastic very professional great customer service skills nothing to much trouble made us feel so welcome that's why we keep coming back to motorpoint
Well done all keep up the great service you provide your customers xx

13. lokakuuta 2026
Saanut 5/5 tähteä

VWblue

Very good customer service.

2. lokakuuta 2026
Motorpoint - Swansea-logo

Vastaus yritykseltä Motorpoint - Swansea

Many thanks for taking the time to leave a review for us! Happy Motoring!

Saanut 5/5 tähteä

The experience was amazing

The experience was amazing! Motorpoint went above & beyond getting the car I purchased over the line. I can’t thank them & Jodie enough. Take a bow all.

29. syyskuuta 2026
Motorpoint - Swansea-logo

Vastaus yritykseltä Motorpoint - Swansea

Many thanks for taking the time to leave a review for us! Happy Motoring!

Saanut 5/5 tähteä

Car buy

Great, easy to do business with

3. lokakuuta 2026
Motorpoint - Swansea-logo

Vastaus yritykseltä Motorpoint - Swansea

Many thanks for taking the time to leave a review for us! Happy Motoring!

Saanut 5/5 tähteä

Great salesman

Great salesman. Given time to look at cars ourselves without any pressure but able to answer questions when asked. Patient and understanding our needs.

3. lokakuuta 2026
Motorpoint - Swansea-logo

Vastaus yritykseltä Motorpoint - Swansea

Many thanks for taking the time to leave a review for us! Happy Motoring!

Saanut 5/5 tähteä

I had a really positive experience…

I had a really positive experience buying my Toyota from Motorpoint Swansea. From the moment I arrived, the whole process was straightforward, relaxed and professional.
A special thank you to **Elliot Long**, who looked after me throughout the process. He was friendly, patient and very helpful, answered all my questions and made sure I understood everything before making my decision. I never felt pressured, which made the whole experience much more enjoyable.
I’m really happy with my Toyota and with the service I received from Motorpoint Swansea. I would definitely recommend them, and especially Elliot, to anyone looking for a car and wanting a smooth and stress-free experience.
Thank you, Elliot and Motorpoint Swansea! 😊

1. syyskuuta 2026
Motorpoint - Swansea-logo

Vastaus yritykseltä Motorpoint - Swansea

Many thanks for taking the time to leave a review for us! I will make sure this is passed over to Elliot also. Happy Motoring!

Saanut 5/5 tähteä

An excellent service

An excellent service, very friendly and efficient, making you feel comfortable and at ease at all times.
A huge range of cars to choose from and all the advice and support you could need.
Everything was dealt with in a very professional and polite manner, leaving me feeling i was in safe hands.
A first class service.

25. syyskuuta 2026
Motorpoint - Swansea-logo

Vastaus yritykseltä Motorpoint - Swansea

Many thanks for taking the time to leave a review for us! Happy Motoring!

Saanut 3/5 tähteä

Disappointed …

The only thing that I was rely not satisfied with is, when I went for a test drive with the suzuki swift I was told not to go onto the motorway with the car.
So I did not get the best feel for the driving experience. Know that I have got it, When going on any inclines the performance is very poor.
A bit disappointed with the car.
A car is a very personal for individuals so this time a came out with a car I am not happy with. I think that should be addressed when we are purchasing a vehicle.

25. syyskuuta 2026
Motorpoint - Swansea-logo

Vastaus yritykseltä Motorpoint - Swansea

Hi Keith, thank you for your feedback. While our test drive does not cover motorways, it does cover dual carriageways, and we would have been happy to point you in the direction of one to get the car up to speed, along with some hills to test this out on. I am sorry to hear you aren't happy with your purchase, and if you would like us to look at how we can support you with this, please give us a call on 01792621200. Many thanks

Saanut 5/5 tähteä

Jodie was fantastic

Jodie was fantastic, nothing was to much trouble, very professional. Definitely use motorpoint again

23. syyskuuta 2026
Motorpoint - Swansea-logo

Vastaus yritykseltä Motorpoint - Swansea

Many thanks for taking the time to leave a review for us! Happy Motoring!

Saanut 5/5 tähteä

The staff were extremely helpful

The staff were extremely helpful, especially Joe who was very patient, made us feel relaxed and put no pressure on us to buy. On the day we pick up the car there was a issue with the payment process, on this occasion Kiran assisted us with the payment transfer and arranging the road tax. Thanks both!

25. syyskuuta 2026
Motorpoint - Swansea-logo

Vastaus yritykseltä Motorpoint - Swansea

Many thanks for taking the time to leave a review for us! We have noted your feedback around the payment process to be looked into further.

Saanut 5/5 tähteä

All went very smoothly with no…

All went very smoothly with no problems. Only disappointment, although I can see it is difficult, was only being able to value my part exchange car on the condition presented when I went to see the new car and not how it would be presented on handover with windscreen replaced, MOT and service all done. Any how, had a good outcome as my local Vauxhall dealer gave me a good price.

28. syyskuuta 2026
Motorpoint - Swansea-logo

Vastaus yritykseltä Motorpoint - Swansea

Many thanks for taking the time to leave a review for us and for your feedback.

Saanut 5/5 tähteä

Customer service with Elliott was…

Customer service with Elliott was excellent every visit he was so helpful nothing 2 much trouble and other staff was excellent and helpful in every way (pity the coffee machine wasn't working 😕

21. syyskuuta 2026
Motorpoint - Swansea-logo

Vastaus yritykseltä Motorpoint - Swansea

Many thanks for taking the time to leave a review for us! Apologies for the coffee machine, this is now back up and running.

Saanut 5/5 tähteä

Excellent service from Joe Helliwell- swansea

I visited Motorpoint Swansea yesterday feeling really deflated after having to return a Range Rover Sport I’d bought elsewhere. I absolutely loved the car, but unfortunately it arrived with 46 faults, so I had no choice but to send it back. I genuinely didn’t think I was going to find anything else that compared.

From the moment I arrived at Motorpoint, though, I was blown away. I couldn’t believe the number of cars they had, but more importantly, the standard, quality and presentation of them was fantastic.

We were approached by Joe Helliwell, who was friendly, polite and, most importantly, not pushy or forceful in the slightest. He simply gave us a leaflet so we could make a note of the cars and number plates we wanted to look at and left us to have a good walk around at our own pace.

After looking at lots of lovely cars, I spotted a bright blue AMG Mercedes and was absolutely blown away by it. I went to find Joe, and from that point onwards he couldn’t have been more helpful.

He guided me through the whole finance process and completely put me at ease. I was quite anxious after everything that had happened with my previous car, but Joe made the entire experience comfortable, straightforward and actually enjoyable. I genuinely enjoyed my day there!

His knowledge of the cars was excellent, and nothing was ever too much trouble. He even spent time showing my mum different cars and options that might suit her as she’s considering buying a new car too.

I honestly couldn’t have asked for a better person to deal with. Joe was knowledgeable, patient, friendly and professional throughout, without ever making us feel pressured.

The best part? I bought my gorgeous AMG Mercedes and drove it away just two hours later! The car was immaculate, and Joe even took the time to show me how everything worked and how to drive it before I left.

I’m absolutely over the moon with my new car. I would 100% recommend Motorpoint Swansea, and Joe Helliwell in particular. We will definitely be coming back, and when we do, we’ll be asking for Joe again.

Thank you for turning what had been such a disappointing car-buying experience into such a positive one.

25. syyskuuta 2026
Oma-aloitteinen arvostelu
Motorpoint - Swansea-logo

Vastaus yritykseltä Motorpoint - Swansea

We are so glad to hear that your visit to our dealership turned out to be such a wonderful experience, especially after the stress and disappointment you faced with your previous vehicle elsewhere. It is fantastic to know that Joe helped you through every step and made such a good impression.

Hopefully we will be welcoming you and mum back soon.

Thank you
Motorpoint

Saanut 1/5 tähteä

Bought a car from motorpoint same day…

Bought a car from motorpoint same day as purchase actually found mot and discovered it had a front engine oil leak and had had work done under the engine,bolts missing from the engine tray and this was after they had said the car had had two inspections,nervous about driving a car that had a leak we returned car to them to request a refund and was told quite bluntly NO,so going down the trading standards road now,never EVER deal with this shower.beware.

14. syyskuuta 2026
Oma-aloitteinen arvostelu
Motorpoint - Swansea-logo

Vastaus yritykseltä Motorpoint - Swansea

Hi Russell, thank you for your feedback. I can see this is now being managed by our Swansea team to resolve this issue for you.

Saanut 5/5 tähteä

I recently bought a new SEAT Arona from…

I recently bought a new SEAT Arona from Motorpoint Swansea and once again had the pleasure of dealing with Joe Helliwell.

Joe also looked after me when I bought my Mazda, so I was more than happy to go back to him when I was looking for my next car. From start to finish, Joe was friendly, helpful and professional. He made the whole process really easy and straightforward, without any pressure or hassle.

It’s great to have someone you can trust and feel comfortable dealing with, and Joe was brilliant throughout. He went above and beyond to make sure everything was sorted and that I was happy with the car.

I’m really pleased with my new SEAT Arona and would definitely recommend Joe and the team at Motorpoint Swansea. I’ll certainly be going back to Joe when I’m ready for my next car!

16. syyskuuta 2026
Motorpoint - Swansea-logo

Vastaus yritykseltä Motorpoint - Swansea

Many thanks for taking the time to leave a review for us! Happy Motoring!

Saanut 5/5 tähteä

Great service

Great service, helpful and friendly.

20. syyskuuta 2026
Motorpoint - Swansea-logo

Vastaus yritykseltä Motorpoint - Swansea

Many thanks for taking the time to leave a review for us! Happy Motoring!

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