Motormoolah Arvostelua 

1 174
•
TrustScore 4.5/5 tähteä

4,5

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Provided all requested information, agreed on a price, arranged a booking. Poor communication on day of collection, had to chase the company to see if they were still coming. When the guy arrived he t... Näytä lisää

Saanut 5/5 tähteä

Jade from Motormoolah was very helpful with the process. I received the best quote out of all as I tried carwow, motorway, motorpoint, webuyanycar. The car was inspected and payment was quickly m... Näytä lisää

Saanut 5/5 tähteä

Was first sceptical as it’s came up on a Facebook ad, after some research I found all the great reviews and got a valuation instantly. Sold my car with these guys today and could recommend more, the c... Näytä lisää

Saanut 5/5 tähteä

Professional service from start to finish. Was the best price for my car. Sale was well guided and supported as I had never done anything like this before. Pick up driver was very friendly putting me... Näytä lisää

Yrityksen tiedot

  1. Autoliike

Yrityksen kirjoittama

Motormoolah is an extension of Hilton Garage Car Supermarket, one of the biggest independent Car Supermarkets in the UK. The aim of Motormoolah is to make the process of selling your car as easy as possible, with no hidden fees and no intermediaries, enter your reg and we'll value the car to buy it direct from your drive. With our main location in Derby, we proudly serve multiple local areas, including Manchester, Sheffield, Birmingham, Staffordshire, and Newcastle.


Yhteystiedot

4,5

Erinomainen

TrustScore 4.5/5 tähteä

1 t. arvostelua

5 tähteä
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4,5

Kaikki arvostelut

(1 174)

517 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

I sold my car with motorway I think…

I sold my car with motorway I think motormoolah are the same company
I was surprised they only gave me £8150 when they said £8700 was agreed I took loads of photos but they took more today and said it was worse then they thought I still did deal but people must be aware this can happen I didn’t know it could
However sonny the guy who picked the car up was very good
And would recommend his team to anyone

24. elokuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

From start to finish Jade made the…

From start to finish Jade made the process easy and straightforward. She also offered the best price from a number of similar sites I advertised my car on. The handover was on time straight forward, with no haggling of the price offered. Money was in my bank in minutes. Would definitely highly recommend them to anyone selling their car and not willing to accept the trade in value at the garage. I got almost £4k more

20. elokuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Very Highly Recommended - forget about the others!

I have used "We buy any car" and "Motorway in the past" and my experience with "MotorMoolah" was vastly superior to both. It was a very fast process and there was no haggling from the guys who came to collect the car. I was honest with Imogen about the (small) faults and we agreed on a good price that the company stuck to without quibble. Instant payment before they drove it away.

20. elokuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Imogen was fantastic

Imogen was fantastic. She helped me through the whole process and everything went very smoothly. Totally happy with the service. Also, the person who came to pick the vehicle up was such a nice man and very pleasant. The whole experience was a pleasant experience and it was sorted out within a week. Will totally recommend to anyone.

18. elokuuta 2026
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

Sunny, who collected the car was great!

Motormoolah provided an easy and streamlined experience of selling my car. Sunny, who collected the car made this experience even better, was extremely personable and made me feel at ease. He provided clear instructions on how the process worked. Although the valuation did come down due to some work that needed to be done, Sunny remained open and transparent throughout and helped us get a better price, though we still took a loss. I have given this 4 stars instead of 5 as we would have liked to have sold the car for more, but the experience of dealing with motormoolah, and the convenience of it all, helped deal with the loss. Thanks Sunny!

20. elokuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I dealt with Imogen to sell my BMW

I dealt with Imogen to sell my BMW, the process was quick and communication throughout was very good. I achieved a higher price than the franchise dealership offered me and would use MM again. Imogen was brilliant, very responsive with messages and quick to answer any questions. The chaps that collected the car were also excellent and all my dealings with the company were 1st class. Money paid immediately to my bank account and whilst sad to see the car go, a new one arrives tomorrow!

20. elokuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

WASTE OF TIME COMPANY!

WASTE OF TIME COMPANY!!

Was in contact with them back and forth since their online offer. sent all relevant details and photos as requested.
Organised an appraisal and collection. Which two lads dropped off in a car by someone else (bear in mind we live in a rural area) . They sent pics back to the office who then come back and amended the offer price as there was some more bodywork issues them motor moolah had reported . So agreed the new price. Waited 30 mins for them to send the relevant invoice and agreement for then to have the purchase aborted. Then they would not answer the phone to the guys in the yard and blocked us. Leaving these two guys in the middle of no where.
Which I personally had to take them miles to the nearest public transport. Bear in mind I also have 3 kids and it was raining.

These two guys where great very apologetic and polite they where just doing their job and only Collection lads.

Don’t waste your time going with this company

20. elokuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Avoid at all costs

If you sell a car through The Motorway and it’s this dealership that has the winning bid I would strongly advise you to ask for the second winning bid!
After accepting the offer, I was told by the dealership my car was being collected on Friday, waited in all day, no one showed up, no phone call, no answer to the messages I left! I reported it to The Motorway and after a few days I had a phone call from the dealership again to say it was being collected today (Wednesday).
The dealership had offered me £8,904. The dealers’ collection guy came over and looked at my car, took a load of photos, told me that there was a lot more scuffs and scraps than I had photographed….just to add some context, I couldn’t even see half of them, I really had to get right up to the car and search!
After his very thorough check, the dealer got back to him with a price of £7,400! I asked him if this was a joke?! He told me that they would have to respray the whole panels because of the paint chips, I said “for a used car???!” Absolute con artists!!! One of the ‘paint chips’ that he had photographed which resulted in my lower price, I removed with my own spit!
I can’t attach a photo on here but I have on the google review, if you’re at a loss of what to do with your time, or you’re fed up of suduko, you could have a game of ‘find the paint chip that seriously lowers the value of your car according to the conmen at Hilton Garage and their transport company Motor Moolah’ it’s a great game!!

20. elokuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Be very careful...Read clause 13

As many others have stated its starts well but goes downhill. Initial offer £16,500. went down to £16k renegotiated back up to £16,300. I agreed to it...until the contract comes via email.

PLEASE BE CAREFUL WHAT YOU SIGN

CLAUSE 13. I already agreed to a test drive and agreed to any full inspection they wanted of the car whilst in my possession, but when it leaves my possession and they pay for it its their car.

Well not with this company.

Clause 13 states should the vehicle experience a mechanical fault or breakdown within 36 hours of them collecting it they can then return it for a full refund. That clause is not negotiable and it states that clearly as well.

I told them I would welcome a full inspection of the car before they took it, RAC, AA, their own mechanics, but no they want to take it, use it for 36hrs then have the option to return it if they find a fault that I cannot prove was not there in the first place. In 36 hours they can strip the engine, replace the clutch literally do anything they want and I have no comeback.

If they want to inspect cars they should be doing that prior to purchase. As a seller once you release the vehicle you have zero control over their handling and use of the car so to accept that they can use or misuse the car for 36hours is a no go for me and hopefully this post will highlight that to others.

19. elokuuta 2026
Oma-aloitteinen arvostelu
Motormoolah-logo

Vastaus yritykseltä Motormoolah

Thank you for taking the time to provide such detailed feedback. We appreciate you highlighting your concerns regarding the terms and conditions, and we’re sorry that the wording of Clause 13 left you uncomfortable proceeding with the sale.

We would like to clarify that the purpose of this clause is not to allow MotorMoolah to use, misuse, or mechanically alter a vehicle for 36 hours before deciding whether to keep it. We would never intentionally damage, modify, or misuse a vehicle. As a vehicle-buying business, doing so would obviously be completely contrary to our own interests.

We also understand your point that you would have preferred any inspection to be completed before the vehicle left your possession. Our collection process does include checks and an inspection before the vehicle is taken, and we appreciate that you were willing to have the vehicle independently inspected before collection.

The 36-hour provision exists to deal with circumstances where a genuine mechanical issue becomes apparent shortly after collection which could not reasonably have been identified during the pre-collection inspection. It is not intended as an opportunity to retrospectively find reasons to reduce or avoid a purchase.

We’re also pleased that, despite the valuation changing from the initial £16,500, we were able to agree a final figure of £16,300 with you. We completely understand, however, that you ultimately decided you were not comfortable with the contractual terms.

We appreciate your feedback regarding Clause 13 and will ensure your comments are passed to the relevant team. We always encourage customers to read the terms carefully and ask questions about anything they are unsure of before completing a sale.

The MotorMoolah Team 🚙

Saanut 5/5 tähteä

Danynl Burns Very friendly and helpful…

Danynl Burns Very friendly and helpful person who helped me through the process brilliantly.

19. elokuuta 2026
Oma-aloitteinen arvostelu
Motormoolah-logo

Vastaus yritykseltä Motormoolah

Thank you for your lovely review! We’re delighted to hear that Danyal Burns was so friendly and helpful and guided you through the process brilliantly.

We’ll be sure to pass your kind words on to Danyal — he’ll really appreciate the feedback.

Thank you for choosing MotorMoolah and for taking the time to share your experience!

The MotorMoolah Team 🚙

Saanut 5/5 tähteä

Jade offered me a more realistic price…

Jade offered me a more realistic price for my car than other businesses did, which I just wouldn’t have even considered by the way! Process was simple; took the car to them, the mechanics checked over the car which they were happy with and Jade paid off the finance and put the remainder straight in to my bank account. No question of trying to reduce the price. Very happy and would recommend highly for those looking for a quick sale. Jade was friendly, professional and I was really pleased to have dealt with her.

9. elokuuta 2026
Oma-aloitteinen arvostelu
Motormoolah-logo

Vastaus yritykseltä Motormoolah

Thank you for such a fantastic review! We’re delighted to hear that Jade was able to offer you a realistic and competitive price for your car and that you found the whole process simple and straightforward.

It’s great to know that the vehicle checks were completed without any issues, the outstanding finance was settled, and the remaining funds were transferred directly to your bank account with no attempt to reduce the agreed price.

We’ll be sure to pass your lovely feedback on to Jade — it’s fantastic to hear that you found her friendly, professional, and a pleasure to deal with.

Thank you for choosing MotorMoolah and for your strong recommendation. We really appreciate your support!

The MotorMoolah Team 🚙

Saanut 5/5 tähteä

Refreshingly straightforward and quick process. Very happy customer.

My experience of selling my car was refreshingly straightforward and stress free. Ben was extremely helpful and locked in an attractive price almost immediately. The process from then on was simple. Just sending documents and photographs and organising to bring the car to Hilton Garage. Within an hour and a half I had received payment in full and had handed the car over. I couldn't be happier with the service I received (but the free hot chocolate was awful 😅). Would highly recommend and will use them again if required.

18. elokuuta 2026
Oma-aloitteinen arvostelu
Motormoolah-logo

Vastaus yritykseltä Motormoolah

Thank you for such a fantastic review! We’re delighted to hear that Ben made the process so straightforward and stress-free, and that you were happy with the price he locked in for you.

It’s great to know that everything from sending your documents and photographs through to dropping the car at Hilton Garage was simple, and that you had received full payment and handed the vehicle over within just an hour and a half.

We really appreciate your recommendation and are delighted to hear you’d use us again. As for the hot chocolate… we’ll make sure the team knows there’s room for improvement! 😅☕️

Thank you for choosing MotorMoolah and for taking the time to share your experience.

The MotorMoolah Team 🚙

Saanut 5/5 tähteä

First Class from start to finish

First Class from start to finish, around £500 better than the nearest rival trade offer. Paid immediately before the car left the drive and a friendly team of collection agents. Be accurate with your description, be honest about marks, take all the photos they need and everything should go fine. I would use again and recommend to family and friends.

17. elokuuta 2026
Oma-aloitteinen arvostelu
Motormoolah-logo

Vastaus yritykseltä Motormoolah

Thank you for your fantastic review! We’re delighted to hear that you received a first-class service from start to finish and that we were able to offer around £500 more than the nearest rival trade offer.

It’s brilliant to know that the collection was handled by a friendly team and that payment was made immediately before the vehicle left your drive. We couldn’t agree more with your advice — being accurate and honest about your vehicle’s condition and providing detailed photographs helps ensure the process is as smooth and straightforward as possible.

Thank you for choosing MotorMoolah, for your recommendation, and for saying you’d use us again. We really appreciate your support!

The MotorMoolah Team 🚙

Saanut 5/5 tähteä

Five star service from Onyx and… Instant payment and great communication very highly recommended

Five star service from Onyx and Motormoolah! Darren and Matt collected my car this morning and were both brilliant, I was feeling quite emotional about letting the car go but they were very helpful and reassuring, and overall made this whole handover stress free. Very kind and professional - as Ben promised Instant payment and great communication very highly recommended.

18. elokuuta 2026
Oma-aloitteinen arvostelu
Motormoolah-logo

Vastaus yritykseltä Motormoolah

Thank you for such a wonderful 5-star review! We’re delighted to hear that Darren and Matt made what was understandably an emotional handover feel so much easier and stress-free.

It’s fantastic to hear that they were kind, reassuring, and professional throughout the collection, and that Ben’s promise of instant payment and great communication was delivered.

We’ll be sure to pass your lovely feedback on to Darren, Matt, and Ben — they’ll really appreciate it.

Thank you for choosing MotorMoolah and for your very high recommendation. We really appreciate your support!

The MotorMoolah Team 🚙

Saanut 1/5 tähteä

Unprofessional transport agencies and MotorMoolah don’t want to onow

MotorMoolah purchased my car through Carwow auction. The delivery company they authorised to collect my vehicle did not turn up as arranged. I complained and when they turned up at 15.30 to transfer my car Southampton to Derby the assessor sabotaged my car to create an engine management by removing the MAF sensor. My sale was cancelled. I contacted MotorMoolah to inform them of the actions of the transport representative. They failed to acknowledge or reply to my complaint. I would not recommend MotorMoolah as they use unprofessional agencies to move their vehicles and do not want to know when customers informed them of their behaviour.

7. elokuuta 2026
Oma-aloitteinen arvostelu
Motormoolah-logo

Vastaus yritykseltä Motormoolah

Thank you for taking the time to share your concerns. We’re sorry to hear that you were unhappy with the collection experience and, in particular, with what you believe happened to the vehicle.

We would, however, like to clarify that the suggestion that MotorMoolah intentionally sabotaged your vehicle does not make sense from a business perspective. We are a car-buying business, so deliberately damaging a vehicle we have agreed to purchase would be entirely counterproductive to our own interests. We want to buy vehicles in good condition and complete transactions successfully — intentionally creating an issue would achieve the opposite.

We also want to be absolutely clear that we do not intentionally damage vehicles. We take allegations of this nature seriously and would expect any third-party representative acting on our behalf to conduct themselves professionally and appropriately.

Unfortunately, the failed collection also left MotorMoolah out of pocket, as we were still required to pay the transport company for the attempted collection despite the vehicle ultimately not being transported. This certainly was not an outcome that benefited us either.

We appreciate that you were concerned by what happened and that you felt your complaint was not dealt with as you expected. However, we strongly reject any suggestion that MotorMoolah would deliberately damage a vehicle to avoid purchasing it. That would be completely contrary to how our business operates.

The MotorMoolah Team 🚙

Saanut 4/5 tähteä

Had to chase up as no call back as…

Had to chase up as no call back as promised to start then when I got the call things started moving
Booked the following week to pick up my car was rebooked to come the next day. Came as stated all checks do and payment done without any issues paid as expected

15. elokuuta 2026
Oma-aloitteinen arvostelu
Motormoolah-logo

Vastaus yritykseltä Motormoolah

Thank you for taking the time to share your feedback. We’re pleased to hear that once the process got underway, everything moved quickly and smoothly.

We apologise that you initially had to chase us after not receiving the promised call back. We understand how frustrating that can be, and we appreciate your patience while we got things moving.

It’s great to hear that the collection was then rearranged for the following day, arrived as promised, and that all the checks and payment were completed without any issues. Most importantly, we’re pleased that you received the amount you were expecting.

Thank you for choosing MotorMoolah and for sharing your experience. We really appreciate your feedback.

The MotorMoolah Team 🚙

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