BigWantsYourCar.Com Arvostelua 3 022

TrustScore 4.5/5 tähteä

4,7

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

A very slick process from start to finish. Communication was great and made selling my car easy. A very fair price was agreed by just viewing simple photos. On the day of collection I received the ag... Näytä lisää

Saanut 5/5 tähteä

First of all the price offered was £1000 more than dealer quote, the rest of the process was very easy and smooth, and no effort was made to decrease the price, money in bank in less than 30 seconds.... Näytä lisää

Saanut 5/5 tähteä

All good from start to finish price they give you is what you get no ifs or buts great to deal with will use again if need to sell a car thanks a lot

Saanut 5/5 tähteä

Absolutely brilliant from start to finish. Everyone I spoke to on the phone and email were very informative and knowledgeable. But mostly thanks to Pantelis who collected the car and was outstand... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Autoliike

Yrityksen kirjoittama

BigWantsYourCar.Com provides a quick and stress-free way to sell your car, using just your smartphone. Your car is valued by a real person and our offers are guaranteed for 7 days. Unlike other car buying services, we won't charge you to receive your own money and our collection is completely free. We will come to you at a time that suits you and make a secure, fast payment directly into your account.


Yhteystiedot

4,7

Erinomainen

TrustScore 4.5/5 tähteä

3 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 96 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 2 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Go here every time

First of all the price offered was £1000 more than dealer quote, the rest of the process was very easy and smooth, and no effort was made to decrease the price, money in bank in less than 30 seconds.
Will definitely use them again.

21. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

A smooth process from start to finish

A smooth process from start to finish. Kept well informed at all stages and agreed a very good price for my well kept car. Collection process was seamless by a very polite and friendly young man. Thoroughly recommend this company.

20. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

A very slick process from start to…

A very slick process from start to finish. Communication was great and made selling my car easy. A very fair price was agreed by just viewing simple photos. On the day of collection I received the agreed price with no further haggling down. The money was transferred within minutes. The driver arrived on time and were very polite and professional. I would thoroughly recommend this Company. I previously tried two other Companies, but this one made the sale offering a much better price too.

16. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I had a used car in very good condition…

I had a used car in very good condition and low mileage that I had attempted to sell through Motorway. I loaded all photos of damage etc and when they turned up to take the vehicle they tried to lock more than £1000k off the price. I then contacted Bigwantsyourcar and frankly couldn’t believe the difference in the customer service experience. Right from the first email and phonecall , the team were transparent, courteous and polite and made me a confirmed offer the same day. It was then plain sailing from there in terms of everything- the offer, the contract , arrangements for the vehicle to be collected and the man who came to collect the vehicle could not have been any more polite and professional. What a change to experience this type of service in the motor trade industry, forget webuyanycar(who offered me £2k less) or Motorway who tried to rip me
off - use these guys they’re great.

16. huhtikuuta 2026
Oma-aloitteinen arvostelu
BigWantsYourCar.Com-logo

Vastaus yritykseltä BigWantsYourCar.Com

Hi Amanda,

Thank you for taking the time to share your experience, we really appreciate your kind words.

We’re delighted to hear that you found the process straightforward and that our team provided the level of transparency and professionalism we strive for from the very first interaction through to collection. It’s especially great to know that everything ran smoothly and that our collection driver left a positive impression.

We understand that selling a car can sometimes be frustrating, so it’s important to us that we offer a clear, fair, and hassle-free service throughout.

Thank you again for choosing us, we’re glad we could provide a positive experience and truly appreciate your recommendation.

Kindest Regards,
Big Wants Your Car

Saanut 1/5 tähteä

Not impressed

Waste of time, sent them the details of my car and they made an offer which i accepted.
i rang them several times, no answer and the calls eventually timed out and i was disconnected , requested the call back option 3 times , guess what no one called.
I've been inundated with emails since saying someone will call but no one has

14. huhtikuuta 2026
Oma-aloitteinen arvostelu
BigWantsYourCar.Com-logo

Vastaus yritykseltä BigWantsYourCar.Com

Hi Mark,

We’re really sorry to hear about your experience and appreciate you bringing this to our attention.

This is clearly not the level of service we aim to provide. Once an offer has been accepted, you should be able to easily get in touch with us and receive prompt follow-up — so it’s disappointing to hear that your calls weren’t answered and that requested callbacks didn’t happen.

We understand how frustrating it must be to receive multiple emails without any direct contact, and we apologise for the inconvenience and lack of communication.

We’d really like the opportunity to put this right and progress things for you as quickly as possible. Please contact us directly at customersupport@bigwantsyourcar.com, or share your details with us, and a member of the team will prioritise getting in touch.

Kindest Regards,
Big Wants Your Car

Saanut 5/5 tähteä

The whole transaction was smooth and…

The whole transaction was smooth and effortless. Offered a good price compared to competitors.

15. huhtikuuta 2026
Oma-aloitteinen arvostelu
BigWantsYourCar.Com-logo

Vastaus yritykseltä BigWantsYourCar.Com

Hi Nina,

Thank you for your lovely 5-star review!

Kindest Regards,
Big Motoring World

Saanut 1/5 tähteä

Awful company

Awful company. I’ve had so many calls and texts. Constantly messaging and saying send a message if you’re not interested I’VE SENT THREE MESSAGES!!!

Their offer was lower than others hence why we went elsewhere but now being harassed constantly.

14. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Friendly

Friendly, professional and very easy to use. Sold my Peugeot 308 today.
Vehicle was collected by a very friendly and professional driver Michael.
The whole process was quick and easy. I was initially very anxious as had never sold a vehicle before.
Michael made the whole process easy and was very friendly.
Payment was swift. I 💯 percent would use them again and I would recommend them to friends anyday!

13. huhtikuuta 2026
Oma-aloitteinen arvostelu
BigWantsYourCar.Com-logo

Vastaus yritykseltä BigWantsYourCar.Com

Hi C.E,

Thank you for your wonderful 5-star review!

I will be sure to pass on all of your comments to the team.

Kindest Regards,
Big Wants Your Car

Saanut 5/5 tähteä

A* Service

Great service, friendly staff, best offer on my car than other sites. Arranged collection to my timeframe. Paid out what they quoted, very happy. Would recommend. A*

13. huhtikuuta 2026
Oma-aloitteinen arvostelu
BigWantsYourCar.Com-logo

Vastaus yritykseltä BigWantsYourCar.Com

Hi Andy,

Thank you for your amazing 5-star review!

I will be sure to pass on your lovely comments to the team.

Kindest Regards,
Big Wants Your Car

Saanut 5/5 tähteä

Very professional throughout

Very professional throughout, once they had seen photo's, gave me a price and stuck to it. When it came to collect the car, day and time arranged. Glyn from drive me was very helpful and money was in my account with in minutes, then he took the car.

10. huhtikuuta 2026
Oma-aloitteinen arvostelu
BigWantsYourCar.Com-logo

Vastaus yritykseltä BigWantsYourCar.Com

Hi Max,

Thank you for your great 5-star review!

Kindest regards,
Big Wants Your Car

Saanut 5/5 tähteä

Absolutely brilliant from start to…

Absolutely brilliant from start to finish.
Everyone I spoke to on the phone and email were very informative and knowledgeable.
But mostly thanks to Pantelis who collected the car and was outstanding with his service. Really put me at ease and was very helpful.
Would definitely use your service again. Just brilliant.

10. huhtikuuta 2026
Oma-aloitteinen arvostelu
BigWantsYourCar.Com-logo

Vastaus yritykseltä BigWantsYourCar.Com

Hi Megan,

Thank you for your amazing 5-star review!

Kindest regards,
Big Wants Your Car

Saanut 5/5 tähteä

Selling my Peugeot 208

The process is not for the feint hearted, with lots of photographs and messages going back and forward. But the overall experience was good, the agreed sale price and pick up time were honoured. I would use this company again and would recommend them.

9. huhtikuuta 2026
Oma-aloitteinen arvostelu
BigWantsYourCar.Com-logo

Vastaus yritykseltä BigWantsYourCar.Com

Hi Jonny,

Thank you for your review!

Kindest regards,
Big Wants Your Car

Saanut 5/5 tähteä

Fantastic service

Fantastic service. And collection

8. huhtikuuta 2026
Oma-aloitteinen arvostelu
BigWantsYourCar.Com-logo

Vastaus yritykseltä BigWantsYourCar.Com

Hi Chris,

Thank you for your lovely 5-star review!

Kindest regards,
Big Wants Your Car

Saanut 5/5 tähteä

Amazing my driver especially was very…

Amazing my driver especially was very kinda and professional making it very simple and easy to deal with and had the money in my account instantly highly recommend to anyone

8. huhtikuuta 2026
Oma-aloitteinen arvostelu
BigWantsYourCar.Com-logo

Vastaus yritykseltä BigWantsYourCar.Com

Hi Joey,

Thank you for your fantastic 5-star review!

Kindest regards,
Big Wants Your Car

Saanut 5/5 tähteä

Great service nice people

Great service nice people. To deal with got good price happy days ths

7. huhtikuuta 2026
Oma-aloitteinen arvostelu
BigWantsYourCar.Com-logo

Vastaus yritykseltä BigWantsYourCar.Com

Hi Roger,

Thank you for your 5-star review!

Kindest Regards,
Big Wants Your Car

Saanut 2/5 tähteä

Would not recommend this company.

Would not recommend this company.
Once you submit your details, they call you constantly, easily 20 times a day, which is extremely off-putting. The customer service was poor; the email responses felt immature and overly nit-picky, often focusing on issues that were completely out of our control. It genuinely felt like they didn’t want to buy the car in the first place.
They arranged an appointment for someone to view and collect my car the same day, giving a time of 12pm. I had to take half a day off work, only for the representative to arrive over an hour late. He also turned up on foot, which immediately raised concerns about whether the car was actually going to be taken that day. To make matters worse, he wasn’t even employed by the company, he was self‑employed,which made the whole process feel disorganised and unprofessional.
He pointed out two very minor exterior issues that I genuinely hadn’t noticed before. He then handed me his phone to speak to someone from the office, who flat-out refused to buy the car and didn’t even attempt to negotiate or offer a reduced price. The poor guy then had to walk away, leaving us all having wasted time.
They later suggested I should have declared these issues beforehand, despite them being so minor that I was unaware they even existed until they were pointed out on the day.
Overall, this was a complete waste of time. While BWYC may offer a competitive price initially, the process is frustrating and unreliable. I would strongly recommend going directly to a dealership instead they can properly view your car the same day and provide a far better experience

26. maaliskuuta 2026
Oma-aloitteinen arvostelu
BigWantsYourCar.Com-logo

Vastaus yritykseltä BigWantsYourCar.Com

Hi Charlotte,

Thank you for taking the time to share your experience. We’re really sorry to hear that the process left you feeling frustrated and disappointed.

We sincerely apologise for the level and frequency of contact you received after submitting your details. This is not the experience we aim to provide, and we understand how off-putting that must have been. Your feedback will be reviewed internally so we can improve how we communicate with customers.

We’re also sorry for the inconvenience caused by the delayed appointment and the time you took out of your day. We appreciate how frustrating it must have been, especially given the expectations set beforehand.

In terms of the vehicle assessment, our process relies on accurate descriptions prior to collection so we can honour the initial valuation. That said, we’re sorry this wasn’t handled in a more constructive or flexible way on the day, and that it left you feeling as though your time had been wasted.

We’d also like to reassure you that we do work with a network of trusted, self-employed collection partners, which allows us to offer nationwide coverage. However, we understand how this may have felt unclear or unexpected, and we will take this feedback on board.

We’re disappointed we didn’t meet your expectations on this occasion, but we do appreciate you highlighting these issues as it helps us improve our service going forward.

Kindest Regards,
Big Wants Your Car

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